Toyota C-HR Complaints

41 consumer complaints on file.

#11757527August 17, 2026
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM, UNKNOWN OR OTHER
1.The vehicle’s 12-volt battery/electrical system has malfunctioned. The battery became completely discharged after the vehicle was sitting for approximately one day , leaving me unable to start the vehicle. The vehicle is a 2026 Toyota C-HR, and I was extremely concerned because I had no reasonable expectation that a nearly new vehicle would become inoperable simply from sitting for a short period. The vehicle and battery are available for inspection upon request. 2. This failure created a serious safety concern because the vehicle became completely inoperable without warning after sitting for only one day. I rely on this vehicle for transportation, and a sudden electrical/battery failure could leave me stranded in an unsafe or remote location, potentially without the ability to start the vehicle or leave the area. I consider this a significant safety issue, particularly because I was not adequately informed that I would need to take extraordinary measures to prevent the battery from draining. 3 Yes. After the battery failed, I was able to get the vehicle jump-started and drove it directly to Dalton Toyota for inspection. The dealership was made aware of the battery failure and the circumstances under which it occurred. I was subsequently told that I should either disconnect/remove the battery or slow-charge it, which does not provide me with confidence that the underlying problem has actually been resolved. 4. The vehicle was inspected by Dalton Toyota, the selling/dealership service facility. I brought the vehicle to the dealership immediately after experiencing the battery failure. I have not had the vehicle inspected by police or an insurance representative. 5.There were no adequate warning messages or warning lamps alerting me that the 12-volt battery was about to fail. The vehicle had been sitting for one day, and when I attempted to use it, the battery was dead and the vehicle would not start.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11757155August 15, 2026
ELECTRICAL SYSTEM
The 12 Volt battery failed and the car was therefore not responsive after it was parked for 1 week. Had to jump start the car at 1AM. The car is brand new (purchased in June 2026). The battery should obviously not fail so soon. The dealer confirmed that the battery failed test with a DCA tester and replaced the battery.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11757070August 14, 2026
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
After 4 weeks of purchasing the car with only 500 miles, car's 12 volt battery drained, and car wouldn't turn on, had to have it towed to toyota dealer they had it for 3 weeks and couldn't figure out where parasitic drain was coming from, they replaced 12 volt battery kept car for few days and it wouldn't start again when it was at their dealership, they kept it another few days and charged the battery and told me car was ready, they didn't fix the cause just as they don't know was told , if car isn't driven for few days battery drains, if it's driven daily it's OK. It's disgraceful from toyota to allow this and not do anything about it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11754709August 4, 2026
ELECTRICAL SYSTEM
This report is for a 2026 Toyota C-HR BEV (Battery Electric Vehicle). I am reporting two separate events (as of August 4, 2026). The dates the events occurred were June 20, 2026 and July 2, 2026. Each time, the 12v battery discharged to the point where the car became inoperable. Each time, after 12v battery discharge there was not enough power in the 12v battery to perform the necessary functions to activate the traction battery. No power to the traction battery means no power to the electric motors, leaving the vehicle unable to move. The status of the charge level on the traction battery was greater than 50% state of charge on both June 20 and July 2. My subsequent 12v battery monitoring indicates that the 12v battery continues to discharge to very low levels overnight and when the car is not driven. Available for inspection?: Yes, the car is available for inspection upon request. Safety at risk?: Conceivably, yes. The car was inoperable, meaning unavailable if needed in an emergency. The key fob was no longer functional, meaning that a physical key had to be accessed to unlock the doors. Vehicle inspected by manufacturer: Yes, the vehicle was inspected by our local Toyota Service department from July 6 - July 8, 2026. The complaint was noted as “CUSTOMER STATES THE VEHICLE WILL NOT START HAS TO PUT CHARGER ON IN ORDER TO START” The diagnosis was noted as “Cannot confirm customer complaint." We were told to use the vehicle normally. If another 12v battery failure occurs, we were instructed not to charge the 12v battery. Instead, have the car towed to the dealership. Warning lights prior to the failure? No, there were no warning lights prior to the failure. After the 12v battery failed to power up the car, there were a multiple distress messages flashed on the display screen, accompanied by audible beeping alerts.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11753383July 28, 2026
EXTERIOR LIGHTING
Headlights shake at speeds and over bumps/potholes. Have tested with friend and they said it looks like I’m flashing my high beams rapidly when it’s just the cars headlight beam pattern shaking like the light is loose. Vehicle has not been inspect but service is due soon. Will inform dealership about the issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11753376July 28, 2026
EXTERIOR LIGHTING
I purchased this car in June, on the first night of driving , I noted that the headlights shake miserably as if they were loose. I went to the source dealership twice over this issue. Nothing was done as they said they could not test it during the day and they leave at 5PM. I called Toyota corporate , reported an unrelated problem and the headlight problem. Alternative dealer resolved unrelated problem and acknowledged that headlights do seem loose, but that corporate would be unlikely to do anything . Assessed and noted that the headlamp assembly on both sides is only mounted from top support bracket and the outer side where it meets the bumper and fender. Being that the assembly is so large, and noting that there is no support below, this allows for the headlight assemblies to bounce around. Upon showing multiple Facebook groups pertaining to the owners of Toyota BZ, BZ Woodland , CHR and sister models Subaru Uncharted, Solterra and Trailseeker. Multiple individuals confirmed that the headlights seem to shake vertically when hitting deviations in the road, or at highway speeds. Street signs seem to strobe from the constant movement, oncoming traffic flash their high beams since they perceive it as a high beam. Someone suggested aiming the headlights lower which reduce visibility for whomever is driving the car. I do have videos showing the problem and demonstrating what is happening.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11748849July 7, 2026
POWER TRAIN
It will not drive forward and only in reverse. There is a known bearing issue but unfortunately this is past the 60k and no recall.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11746827June 26, 2026
ELECTRICAL SYSTEM
The referenced vehicle is a 2026 Toyota CH-R electric vehicl, purchased new on April 30th, 2026 from an authorized Toyota dealership. On June 24th, 2026. I tried to start the car at around 5:30am that was parked at my home, the car failed to start, after several attempts, the car became totally unresponsive to any button or my remote. It appears the battery was extremely low or dead. I ended up called towing services. The tow truck driver came, used a portable car battery jumper and able to start the car, put the car into neutral gear and tow to the Toyota dealership for investigation. The next day, Toyota dealership called me back and informed me they have completed all the checks and the vehicle is not performing within specification, no issues or fixes were performed, and they said the 12V battery was fine after 2.5 hours of charging. The dealership was unable to reproduce the issue. There was no previous warning of any kind prior to this issue happen. I believe this vehicle may be too frequently transmitting data when the vehicle is OFF, and causing its 12V battery to drain quickly in some cases, which in term causing the vehicle unable to start. Especially if and when the car is parked in poor cellular reception area, the car may constantly try and try to connect and transmit data, and causing rapid discharge of its 12V battery when the car is in OFF position. This can be a safety and reliability issue if not properly addressed. It could caused someone to be stuck somewhere, if in extreme weather conditions, it could be life threatening to someone if their vehicle is unable to start due to this issue. In less than two months of ownership, this has already happened. Based on person research on the internet, here are other owner of the same Toyota CH-R and another similar vehicle of Toyota BZ, also reported similar issue. I have also contacted Toyota brand engagement center and filed a case for this issue. Requesting NHTSA's attention on this matter.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11740356May 27, 2026
STEERING, LANE DEPARTURE: ASSIST, FORWARD COLLISION AVOIDANCE: WARNINGS
On May 26, 2026 I was driving on the highway at around 50mph and the vehicle swerved to the right on its own causing me to swerve back and forth between two lanes for about 10 seconds. The wheel moved on its own causing me to use force to try to get the car back in control. Thankfully no one was next to me but if that had not been the case, it would have a caused a serious and life threatening accident. Had I been going any faster or on the regular streets, I am certain the vehicle would have flipped or ran off the road. It was EXTREMELY scary, especially as I am a mother and my baby is frequently in the car. I have contacted two separate Toyota dealerships neither one of them giving any concern to my safety or well-being and are charging me $100+ to run a diagnostics. I no longer feel safe driving this vehicle, I no longer believe that Toyota cares about their clients and will no longer be recommending Toyota for their lack of concern of their drivers safety. There were no warning messages or notifications before, during, or after the incident.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11740114May 26, 2026
POWER TRAIN
The contact owns a 2021 Toyota CH-R. The contact stated while driving at various speeds and depressing the accelerator pedal, the vehicle made an abnormal whining sound that progressively became louder. The vehicle was taken to the dealer, where it was diagnosed and determined that the transmission had failed and needed to be replaced. The vehicle was not yet repaired and remained at the dealer. The contact stated that the vehicle was taken to the dealer on several occasions for routine maintenance since the whining sound started, but the dealer had not advised the contact of a transmission failure. The manufacturer was notified of the failure and provided a goodwill assistance offer, which the contact declined. The failure mileage was approximately 60,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11736933May 11, 2026
POWER TRAIN
The car has developed a growl/whine from the transmission. A trip to the mechanic determined that it sounded as if a bearing inside the transmission is failing. A check online showed multiple complaints regarding the transmission failing with the same issues as my car, and what appeared to be a possible class action lawsuit being filed regarding this transmission issue. No recall is showing for the transmission from Toyota. Recommendation from the mechanic was to replace the transmission rather than repair it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11736839May 10, 2026
POWER TRAIN
unusual noises, unexpected slipping, deacceleration. According to mechanics is a CVT bearing failure
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11734414April 28, 2026
POWER TRAIN
The transmission has failed. Started making a whirring noise at 60000 and got worse from there. Toyota wants to charge 13k to fix issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11722990March 9, 2026
POWER TRAIN
My transmission went out on my 2021 C-HR. The problem is, Toyota continued making and selling the car after they knew there was an issue. The 2018 and 19 models had transmission recalls, but they failed to fix the issue and continued to let others purchase a vehicle that was going to fail.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11719018February 19, 2026
POWER TRAIN
I was told that the bearing was going out in the transmission. Toyota is charging $11,000 to replace it. Seems to be a common occurrence amongst these vehicles.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11713945January 28, 2026
POWER TRAIN
The transmission all of a sudden started making a whistling noise. Took it to the shop for them to tell me the transmission is bad and needs replaced.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11712125January 20, 2026
POWER TRAIN
Had to replace transmission- Internal failure.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11708931January 5, 2026
UNKNOWN OR OTHER
Our family vehicle is barely 5 years old with a little over 100k miles driven and is already in need of a transmission. We invested in a Toyota because they are known for being reliable and efficient cars but now are expected to either pay 8-10k or use the C-HR as a paltry down payment of $2k for another car we would once again start paying down. This is not the product or experience we expect especially since the car was properly maintained at every step.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11707465December 29, 2025
ENGINE
My 2021 CHR, that I purchased in March 2021 with 11 miles on it, started making a noise when driving in December 2025 so I took it in to Street Toyota in Amarillo, TX on 12-27-2025. It was confirmed that the automatic transaxle needed to be replaced and it would cost $15,653.58 to replace. The cost of my car brand new was $21,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11706249December 20, 2025
POWER TRAIN
Electrical failure of the transmission. No inciting incident. Confirmed by the dealership who has done all maintenance on the vehicle. Vehicle suddenly cannot go above 25mph and will not shift gears. Vehicle has approx 60k miles on it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Toyota C-HR