Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2021 C-HR vehicles. The radar sensor may not have been activated during production, making the pre-collision system (PCS) inoperative.
1.The vehicle’s 12-volt battery/electrical system has malfunctioned. The battery became completely discharged after the vehicle was sitting for approximately one day , leaving me unable to start the vehicle. The vehicle is a 2026 Toyota C-HR, and I was extremely concerned because I had no reasonable expectation that a nearly new vehicle would become inoperable simply from sitting for a short period. The vehicle and battery are available for inspection upon request. 2. This failure created a serious safety concern because the vehicle became completely inoperable without warning after sitting for only one day. I rely on this vehicle for transportation, and a sudden electrical/battery failure could leave me stranded in an unsafe or remote location, potentially without the ability to start the vehicle or leave the area. I consider this a significant safety issue, particularly because I was not adequately informed that I would need to take extraordinary measures to prevent the battery from draining. 3 Yes. After the battery failed, I was able to get the vehicle jump-started and drove it directly to Dalton Toyota for inspection. The dealership was made aware of the battery failure and the circumstances under which it occurred. I was subsequently told that I should either disconnect/remove the battery or slow-charge it, which does not provide me with confidence that the underlying problem has actually been resolved. 4. The vehicle was inspected by Dalton Toyota, the selling/dealership service facility. I brought the vehicle to the dealership immediately after experiencing the battery failure. I have not had the vehicle inspected by police or an insurance representative. 5.There were no adequate warning messages or warning lamps alerting me that the 12-volt battery was about to fail. The vehicle had been sitting for one day, and when I attempted to use it, the battery was dead and the vehicle would not start.
The 12 Volt battery failed and the car was therefore not responsive after it was parked for 1 week. Had to jump start the car at 1AM. The car is brand new (purchased in June 2026). The battery should obviously not fail so soon. The dealer confirmed that the battery failed test with a DCA tester and replaced the battery.
No injuries · No fire · No crash
After 4 weeks of purchasing the car with only 500 miles, car's 12 volt battery drained, and car wouldn't turn on, had to have it towed to toyota dealer they had it for 3 weeks and couldn't figure out where parasitic drain was coming from, they replaced 12 volt battery kept car for few days and it wouldn't start again when it was at their dealership, they kept it another few days and charged the battery and told me car was ready, they didn't fix the cause just as they don't know was told , if car isn't driven for few days battery drains, if it's driven daily it's OK. It's disgraceful from toyota to allow this and not do anything about it.
No injuries · No fire · No crash
This report is for a 2026 Toyota C-HR BEV (Battery Electric Vehicle). I am reporting two separate events (as of August 4, 2026). The dates the events occurred were June 20, 2026 and July 2, 2026. Each time, the 12v battery discharged to the point where the car became inoperable. Each time, after 12v battery discharge there was not enough power in the 12v battery to perform the necessary functions to activate the traction battery. No power to the traction battery means no power to the electric motors, leaving the vehicle unable to move. The status of the charge level on the traction battery was greater than 50% state of charge on both June 20 and July 2. My subsequent 12v battery monitoring indicates that the 12v battery continues to discharge to very low levels overnight and when the car is not driven. Available for inspection?: Yes, the car is available for inspection upon request. Safety at risk?: Conceivably, yes. The car was inoperable, meaning unavailable if needed in an emergency. The key fob was no longer functional, meaning that a physical key had to be accessed to unlock the doors. Vehicle inspected by manufacturer: Yes, the vehicle was inspected by our local Toyota Service department from July 6 - July 8, 2026. The complaint was noted as “CUSTOMER STATES THE VEHICLE WILL NOT START HAS TO PUT CHARGER ON IN ORDER TO START” The diagnosis was noted as “Cannot confirm customer complaint." We were told to use the vehicle normally. If another 12v battery failure occurs, we were instructed not to charge the 12v battery. Instead, have the car towed to the dealership. Warning lights prior to the failure? No, there were no warning lights prior to the failure. After the 12v battery failed to power up the car, there were a multiple distress messages flashed on the display screen, accompanied by audible beeping alerts.
No injuries · No fire · No crash
Headlights shake at speeds and over bumps/potholes. Have tested with friend and they said it looks like I’m flashing my high beams rapidly when it’s just the cars headlight beam pattern shaking like the light is loose. Vehicle has not been inspect but service is due soon. Will inform dealership about the issue.
No injuries · No fire · No crash