Tesla Model Y Complaints

4,325 consumer complaints on file.

#11752211July 22, 2026
ELECTRICAL SYSTEM, SEATS
Hello, We have 46224 miles on the car currently. A couple of weeks back the whole battery died. Tesla replaced the battery and we picked up the car this past Friday, the XXX. After picking up the car the driver's seat does not slide. I looked it up online on the Tesla website as well as on the app and at both the places it was strongly recommended to bring the car back to Tesla as the problem was very very likely secondary to the battery replacement. the seat does not move at all. When I spoke to customer service at out local Tesla dealership in [XXX], the earliest date they could provide us was in the first week of August! This is an urgent issue. We happen to be away on vacation that week. So we were told to review the cost estimate and then find a date on the app to bring the car in. When I questioned the estimate price, I was told that this was the worst case scenario. But the invoice clearly states Calibration, and 3 prices for a switch package all amounting to $364.45 with tax!!! Again I questioned this huge charge, considering the battery replacement and I was told almost rudely, "That does not seem to be the issue." Just not right!! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11752088July 22, 2026
ELECTRICAL SYSTEM:ADAS
See attached document for complaint.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11752044July 22, 2026
ELECTRICAL SYSTEM, POWER TRAIN, STEERING
SAFETY DEFECT REPORT: Sudden Power Loss & Falsified Records 1. INCIDENT & 5-HR TOWING (XXX): On XXX at ~16:30, while executing a low-speed (<10 mph) left turn in Cambridge, MA, the vehicle had a sudden, total high-voltage failure mid-turn, losing all motive power and power steering without warning or error codes. Photos/videos were taken on-scene confirming ZERO physical impact or undercarriage collision. The dead vehicle stopped directly in the active lane, completely blocking traffic. With zero power, the driver and several helpful bystanders had to use extreme physical effort to manually push the dead car out of the road. AAA arrived at 18:00 but could NOT tow because total power loss completely locked all 4 wheels/brakes (no Tow Mode). AAA dispatched a 2nd specialized flatbed with dollies (arrived 21:00). Driver was stranded on-site for over 5 hours. Car reached Tesla Dedham Service at 22:00. On XXX at 10:00 AM, driver reported the driving power loss in person at Dedham, handed over key, and got a loaner. 2. WRITTEN NOTICE (XXX): On XXX, explicit written notice was sent to Tesla Service Manager Taso, re-confirming the exact mid-driving power loss hazard. 3. TESLA DIAGNOSIS & REPAIRS: Invoice #XXX confirms a severe high-voltage failure: "A hardware overcurrent event caused small high voltage battery brick imbalance and rear inverter failure." Tesla replaced Rear Drive Unit Inverter (3DU) and Pyrotechnic Battery Disconnect (Pyrofuse). 4. FALSIFICATION OF SAFETY ISSUE: Despite 5-hr towing from wheel lock-up, XXX in-person report, and XXX written notice detailing mid-turn power loss, Tesla falsely recorded on invoice: "customer states: vehicle will not charge." This is deliberate falsification and deceptive practice by Tesla to downplay a critical road hazard into a benign charging issue. I request NHTSA to investigate this high-voltage overcurrent/inverter failure pattern and Tesla's practice of altering safe INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11751919July 21, 2026
BACK OVER PREVENTION: WARNINGS, UNKNOWN OR OTHER, LANE DEPARTURE: BLIND SPOT DETECTION
The FSD (full self driving) failed when it backed into my garage. All passengers are safe, including my wife (pregnant), mother, and [XXX] child. I was following the supervised FSD requirement by supervising the FSD with hands on steering wheel and foot on brake the whole time. The FSD left very little amount of time for me to react. Tesla insurance judges it is my fault. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11751911July 21, 2026
SUSPENSION
Fore Link Snapped
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11751866July 21, 2026
ELECTRICAL SYSTEM, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, LANE DEPARTURE: WARNING
The vehicle's Indirect TPMS showed a "Pressure Sensor Fault (may clear next drive)" without issuing any "Low Tire Pressure" alert. On July 20, 2026, while driving, the rear right tire lost pressure and disintegrated over a 10-minute drive. Despite severe tire failure that triggered multiple safety system alerts (Traction Control, Stability Control, Automatic Emergency Braking, and Lane Departure Avoidance disabled), the vehicle software FAILED to issue a critical "Do Not Drive" command or explicit "Flat Tire" warning. Furthermore, the official Tesla App automated response advised that "Most alerts may resolve automatically on your next drive," encouraging continued driving. This total absence of critical emergency alerts and misleading system guidance created an extreme, life-threatening road hazard and resulted in severe tire and wheel destruction.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11751833July 21, 2026
SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, STEERING
I was pushed to complete an update on my 2023 Tesla Y with an over the air update. This happened last week. Following the update i have been getting a slew of errors when driving my car related to the parking break, brake functions, automatic energy braking and steering are affected. The wording on the app / car says, Alerts - Steering & Braking - Parking brake functions degraded / Parking brake may not apply or release / Parking brake may not apply or release. This causes my auto brake to not engage, my hold break to not engage, my parking brake to not engage. This causes my car to roll at stop / red lights. I have to physically slam by brakes to stop. This is extremely unsafe and Tesla is trying to charge me $130 to diagnose the car to see why the update caused the issue. My car went from fully drivable without any FSD, normal driving to a runaway trainwreck. This happens roughly 20-30 minutes randomly into driving. Not immediately and it is completely random.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11751688July 20, 2026
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, FORWARD COLLISION AVOIDANCE: WARNINGS, UNKNOWN OR OTHER
My car is having issues with downloading the software and installing it. It usually happens during the summer. 2025 summer i booked an appointment and visited the Tesla Service center. They diagnosed and told me the ECU is having trouble and need to replace same. Its cost around USD 4K. My car faced this issue right after the warranty is over. First the High Voltage batter died next day the warranty got over, but they replaced it under Battery Warranty. But ECU issue they want me to pay for the same. Its a huge cost and i do see lot of customers keep complaining about the same/similar issues all over internet. It looks like a wide spread issue which Tesla ECU fail after the warranty get over. Biggest challenge for the customers are, No Navigation, GPS is not working, All the cameras goes blind, Lane assistant doesn't work. dashcam recording doesn't work. Technically we can just charge the car and drive. No safety features work as expected.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11751611July 20, 2026
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
We recently got a subscription for Tesla's full self driving (FSD) system. While using the system, on several occasions, the car "jerked" momentarily. Like it is hard braking but then the car resumes its previous pace. Again, this is very quick, perhaps taking less than a second. It is an occasional occurrence, but it has happened enough times that I am not using the feature anymore. For a split second, It feels like the car was stopping abruptly, which startled everyone riding in the car. My wife called Tesla and provided the information above to an automated help center. She was told to try the "Hurry" mode in FSD. We've been using the "Standard" mode.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11751608July 20, 2026
STEERING, BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING, BACK OVER PREVENTION: WARNINGS
I have reported safety issues on this vehicle before, but a new one has arisen which is related to the same. It is the computer shorting out. While in the past I have reported lack of backup camera, lane keeping, cruise control, collision avoidance, now intermittently the power steering fails. I get an error. Thankfully, this occurs when starting up and not while driving (yet), but it is nearly impossible to turn the wheel. As of now, exiting the car, letting the car doors lock and then coming back to the car has solved the issue, but I worry about this occurring while driving. Tesla knows about the computer issues and should take responsibility via a recall rather than a pricey repair on my own as this is a well reported issue. I have received no communication or feedback despite the complaints I have lodged with you and with Tesla. Please intervene before someone gets hurt.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11751589July 20, 2026
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, UNKNOWN OR OTHER
This vehicle is hacked along with app. it's unsafe to drive at this point. I have contacted Tesla they are no help. my tesla app is hacked and the vehicle
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11751573July 20, 2026
SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
My car will randomly break while I’m driving straight on a road. It seems to happen when I’m going between 30 and 45 mph. It breaks so hard that if a car behind me was following, they could run into me. Whenever it breaks, I have to put my foot on the accelerator to get the car to go back forward.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11751537July 20, 2026
LANE DEPARTURE: BLIND SPOT DETECTION, LANE DEPARTURE: WARNING
While traveling on the freeway with Full Self-Driving (Supervised) engaged, my vehicle attempted to initiate an automatic lane change to the left. At that exact moment, another vehicle was already traveling parallel to me, fully established in the adjacent left lane. My vehicle signaled and immediately began veering directly into the occupied lane, completely failing to detect the car traveling next to me. The system did not abort the maneuver or yield to the existing traffic. To prevent an immediate sideswipe collision, I had to forcefully grab the steering wheel and wrench the car back into my original lane. The FSD system completely failed to monitor its immediate left blind spot.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11751423July 19, 2026
STEERING, LANE DEPARTURE: BLIND SPOT DETECTION, LANE DEPARTURE: ASSIST
On 07/16/2026, I was driving my 2023 Tesla Model Y when the vehicle suddenly began swerving rapidly left and right across multiple lanes without my intended steering input. The vehicle became difficult to control, and despite my attempt to correct the direction, it continued to move unpredictably and resulted in a collision. There were no prior warnings or indications of a steering or control issue before the incident. After the collision, I reviewed the Tesla USB drive and found that Dashcam and Sentry Mode recordings from immediately before and during the incident were not available; only recordings after the incident were present. I am concerned that a possible steering, electronic control, or software malfunction may have contributed to the loss of vehicle control.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11751313July 18, 2026
BACK OVER PREVENTION: WARNINGS, BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
7/17/26 about 8pm my Tesla Model Y backed into a wall under FSD (full self driving). The vehicle was placed into FSD to assist in backing the car from a narrow street into a garage space. Wall on one side and another SUV parked on the driver side. Driver was monitoring the vehicle maneuver forward and backward attempting to clear the wall so it can back into the space. The vehicle appeared to be close to the wall and I anticipated the vehicle to inch forward but instead the car went backwards into the wall and caused damage to my vehicle. The vehicle should have stopped and asked the driver to take over or alarms/chimes. The fsd system failed to recognize that the right rear would not clear the wall and still proceeded to reverse and cause damages
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11751290July 18, 2026
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Whenever I cancel FSD in this Tesla for any reason, a highly distracting ‘forced feedback’ panel pops up on the single information screen, obstruction critical information. It only disappears when I select one of 4 feedback options, blocking my information screen view all that time. I am a regular driver, not a trained beta tester.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11751233July 18, 2026
LANE DEPARTURE: WARNING, LANE DEPARTURE: ASSIST
My new 2026 Tesla model Y has a feature called lane departure assistance. This feature is constantly activated in the car. This feature is a terrible safety hazard and has made me almost crashed several times because it dictated a lane when there was no lane present and the car would veer violently in a direction to try to correct a possible lane departure. Clients contemporarily disengage this feature, but it continues to reactivate every time you enter the car this particular software needs to be looked at more in detail by Tesla because multiple of my family have the same car in our experiencing the same issues. I have reported this issue to Tesla but they are not willing to listen or modify this particular software. I need your help to make this feature safer for those purchasing this new model Y. Clients should have the right to be able to disengage this feature permanently to make the car drive, normally without having lane departure assistance. It should not be required to have this feature on all the time when you re-enter the car.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11751153July 17, 2026
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
On many occasions in the year we have owned our Tesla Model Y, we have experienced sudden, unexplained braking while using the Traffic Aware Cruise Control (TACC) feature. We have experienced several near-misses of cars or semi tractor trailers rear-ending us. These incidents were avoided by quick reaction of the Tesla driver to override the TACC. I have documented several incidents using the dash camera on the car and have assembled a spreadsheet of times and places of occurrence that correspond to the videos. One Tesla service representative dismissed my complaint by saying the feature is working as designed, so nothing further was done. A representative at a different dealership acknowledged that it is a known characteristic in the current firmware and they expect it to be addressed in a future software update. As I said, we have been experiencing this for over a year. It is a clear safety hazard, not only for the Tesla driver and passengers, but also for any vehicle following who has to react to the sudden, unexpected braking.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11750720July 16, 2026
WHEELS
I am reporting a catastrophic structural wheel failure involving my 2023 Tesla Model Y, VIN [XXX], with approximately 78,439 miles. On XXX at approximately 9:30pm, while heading home at approximately 35-40 mph, the front passenger-side wheel fractured and separated into two major pieces. The vehicle was being operated normally on a freshly paved road under clear skies. There was no pothole, curb strike, collision, or known impact with any object before the failure. This was not a routine flat tire or cosmetic wheel issue. The structural wheel itself split apart, creating an immediate loss-of-control risk and raising serious concerns about the integrity of the remaining three original wheels. We purchased a replacement wheel, tire, and TPMS sensor out of pocket and had the repair completed by McGriff Best-One Tire & Service, a respected regional tire shop. After examining the failed wheel, McGriff documented that the damage did not appear to have resulted from an impact and appeared consistent with a manufacturing or factory defect. The failed wheel has been retained and preserved for inspection. An earlier McGriff service document mistakenly identified a previously owned Tesla Model 3 that remained in its customer system. McGriff corrected the vehicle information, and the corrected documentation and photographs confirm that the repair and inspection involved the subject 2023 Tesla Model Y. I reported the incident to Tesla and requested escalation to Field Engineering or Product Safety, transportation of the vehicle for inspection, examination of the remaining wheels, and a written engineering report. Tesla’s Birmingham service personnel initially treated the matter as a routine customer-paid wheel replacement. Tesla subsequently dismissed my written safety concerns and closed the service chat without providing a substantive investigation, engineering findings, or assurance regarding the remaining wheels. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11750709July 15, 2026
STRUCTURE:BODY, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, LANE DEPARTURE: ASSIST
On XXX I retrieved my 2023 Tesla Model Y (VIN: [XXX]) from Tesla Motors NV, Inc. ([XXX]) after their third attempt to correct a severe panel and component misalignment following a collision repair (Invoice #XXX). The facility replaced major front-end structural components, including the Front Bumper Beam (1687601-00-E), Front Subframe Crush Can (1109193-00-C), and Cast Front Underbody Left Hand Crush Can (1608453-00-D).Tesla's official guidelines require a mandatory 3D structural measurement test whenever these specific cast aluminum underbody and subframe parts are replaced. The repair facility verbally claimed the damage was minor/cosmetic and that only a manual tram measurement was performed. However, a manual tram gauge cannot detect 3D frame twists or height deviations in cast aluminum components, making it wholly insufficient.As a direct result of this unverified structural alignment, the vehicle's front end remains warped. After the first repair, the headlamp shifted and protruded on the right side. After subsequent attempts to fix it, the left headlamp is again protruding outward. Because the structural frame is misaligned, the forward-facing cameras are out of calibration. Under Autopilot, the vehicle exhibits dangerous behavior, including misidentifying a standard bike lane as an extended vehicle lane. Furthermore, the repair facility has since removed or hidden the conversation logs regarding these complaints, and I can no longer find the messages in the Tesla app. Operating a vehicle with unverified structural alignment and compromised driver-assist vision systems poses an immediate, severe safety risk. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0

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