Tesla Model Y Complaints

4,325 consumer complaints on file.

#11501660January 13, 2023
LANE DEPARTURE: ASSIST, UNKNOWN OR OTHER
I was using the new version of the full self driving on surface streets. It was my second time using the system (yesterday was the first on the freeway and it seemed odd). Today it sped up and veered towards a car parked in the middle lane. I grabbed the wheel and thought it might have been an innocent error. Then a few minutes later the car took control again and tried to turn (quickly) into the side of a FedEx truck. At that point I knew the first miss wasn’t made up in my mind. I’m so glad I was paying attention, both would have been serious car damage - though not likely to be deadly because they were at low enough speeds.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11501642January 13, 2023
SERVICE BRAKES, VEHICLE SPEED CONTROL, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
I was driving on highway 395 in California on Jan 6th in the afternoon. It was a very clear day. I was driving north on the 2 lane portion of the road north of Adelanto and Kramer junction with cruise control on set to about 72. With no cars in sight in front of me the car hard braked with no cars in front of me. I disabled cruise control and later enabled it again. It happened again. I contacted Tesla and they determined there no hardware issue with the car. I am afraid to use cruise control now in the car.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11501504January 12, 2023
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Multiple phantom brakes in a day with nothing in front of the vehicle on an interstate. Terrified drivers behind as a result.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11501265January 11, 2023
VEHICLE SPEED CONTROL, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
While using “Autopilot” and “Traffic Aware Cruise Control” the vehicle will heavily apply the brakes when there are no forward obstructions or incidents. This causes issues for vehicles behind me and is very unsettling, as there never appears to be a reason for the dramatic reduction in speed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11501243January 11, 2023
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, VEHICLE SPEED CONTROL
Wanted to report a problem with Tesla's map navigation and adaptive cruise control (what they refer to as "Autopilot). I haven't seen this reported in the media so wanted to report it here. The map navigation system is problematic, when navigating using the map on the freeway, it will reroute a different path because it somehow thinks I am driving on surface streets. It does this consistently. Because of that, the car when on "Autopilot" will stop in the middle of the freeway, which is incredibly dangerous. This system aims to be safe (by stopping) but also causes greater danger to the following cars by having the car brake. This could be the source behind the "phantom braking problem" that is reported in the media.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11501227January 11, 2023
STRUCTURE:BODY
2nd row floor is flexing. Same issue found on Model 3 which already has a service bulletin for it. Tried to tell Tesla Service but they won't address it and will not fix it per the service bulletin and every shop that I went will do their own repair that doesn't fix the issue. Here's the service bulletin on the Model 3 which is the same issue. SB-18-45-002 https://static.nhtsa.gov/odi/tsbs/2018/MC-10143016-9999.pdf
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11501211January 11, 2023
VEHICLE SPEED CONTROL, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Car sufferers from “phantom braking” and will aggressively brake while adaptive cruise control is engaged for no apparent reason. No “regular” cruise control is available to over ride this.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11501166January 10, 2023
SERVICE BRAKES, VEHICLE SPEED CONTROL, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
“Phantom braking” episode: While driving on a two lane freeway using Tesla branded Autopilot (not full self drive) the car automatically and suddenly braked, reducing speed approximately from 70 mph to below 50 mph before manual intervention. This happened with no car in front or behind and while approaching a car in the lane to the right while also approaching an overpass. I also noticed there was a patch of uneven colored pavement beneath the overpass. One passenger in the front seat was thrust into her seatbelt in the event.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11501125January 10, 2023
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
On 12/26 evening, I drove Model Y from Asheville NC to NJ. Around midnight time, the car was on I-81 in the middle lane at the speed of 70 miles/hour. And it was on Full Self Drive (FSD). There were virtually no traffic on I-81. On my right, there was a truck were merging to the lane on my right (not merging to the middle lane where Model Y was). Without any warning, Model Y suddenly reduced the speed to 25-30 miles / hour. I had to disengage FSD. If this happened during traffic hour, it could cause severe accident.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11501046January 10, 2023
SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
When driving with Autopilot enabled, the brakes suddenly and sharply come on when I crest a hill. It's very disorienting and could be dangerous if the road is busy. The Autopilot should not be beta tested on consumers and other drivers like this.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11500993January 10, 2023
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, FORWARD COLLISION AVOIDANCE: WARNINGS
Car applied brakes suddenly multiple times when no vehicles or objects were remotely close (i.e. the car had phantom braking). This occurred while auto-pilot mode was on as well as while cruise control was on and with auto-pilot off. This happened several times on wide open highway lanes including when no other vehicles or other objects were anywhere in sight.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11500984January 10, 2023
SERVICE BRAKES
Power Braking Assist Reduced error intermittently appears followed by problems braking. I asked Tesla Service Center to repair but they have not done so, nor have they explained what is wrong or how they will fix it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11500934January 9, 2023
STEERING
While driving, suddenly power steering failed. Impossible to steer for my wife who was driving, I am barely able to steer it. Shut off the veh and let it sit for a couple of hours and it started working. Have had it happen 3 times. Scared to drive it. Extremely hazardous situation.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11500852January 9, 2023
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, LANE DEPARTURE: ASSIST
I've reported to Tesla multiple times that on State Road 46 Tesla Auto Pilot and FSD BOTH come to complete stops on the highway while the speed limit is clearly posted 70mph the car is showing 45mph, AP is driving at 50mph then comes to a complete stop 0mph on the highway while traffic is doing 70+ passing me because the car thinks there is a stop sign that doesn't exist. When I spoke to Tesla about it the male tech (British accent) from Tampa service center said that's highly concerning and he would take the car home overnight to make sure they didn't overlook anything but they did nothing other than take away my FSD. Now I'm out $12,000 and Tesla keeps calling me a cheater/liar and I have many examples of the car malfunctioning and we are not talking a little glitch this is fully stopped on a highway the car is trying to drive around a roundabout that isn't there because the car thinks its 30ft below the highway on the street below. I've told Tesla multiple times while I was under consideration as AI engineer that they need to include the GPS altitude otherwise this exact example will happen; but what do I know, I'm just a guy with software development experience and a professional driver who just happens to be heavily invested in gps crypto. The highway has been opened for months, I've reported it to Tesla for months. Here's yet another example from today about 3 hours ago. This is like the 7th or 8th time I've reported fatal issues with the AP/FSD program Tesla can no longer gaslight me with excuses. This car has had more attempts on my life than all the countries of the world tried on Hitler combined and I'm guilty of nothing so I don't understand why Tesla has taken my money and treated me as a delusional idiot since day one. Here's a link to my Dropbox so you can watch the unedited authentic video I have dashcam footage and teslacam to match: https://www.dropbox.com/s/r33s5he9rvwtrwl/Video%20Jan%2009%202023%2C%2011%2014%2023%20AM.mov?dl=0
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11500744January 9, 2023
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
On 1/7/2022 I was driving the Tesla vehicle in FSD Beta mode (I don't see this option while reporting the issue). This was on highway101 in Sunnyvale/ Mountain View area. The vehicle was in the right most lane. This lane got converted into an Exit only lane. Tesla FSD failed to detect it (didnt change the lane) and It continue at the same speed in the exiting lane (Approx. 65 Miles/hour).The car further failed to detect the curve of the exit lane and was about to keep driving straight at that speed. I had to immediately intervene and take control of the car or my car would have ended up in the ditch or no man's land around the curve of the exit road. This was near miss scenario and a driver's worst nightmare and I hope such accidents are investigated/tested.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11500735January 8, 2023
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
While using the adaptive cruise control, the vehicle unexpectedly applied brakes aggressively. There were no vehicles in front, to the side, or behind the vehicle. This could have resulted in a collision if a vehicle was behind us.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11500566January 7, 2023
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, LANE DEPARTURE: ASSIST
New update came out and they took some of my advice; however, the problem got worse. I had an appointment at a new dealership 1 hour away and they ask me to see if I can replicate the issue and send them a video of it (yikes this is getting very dangerous) so on my way to the service appointment I do as I'm asked but the car keeps malfunctioning saying "Cheater detected" and I'm driving with my hands on the wheel with my dashcam on and iPhone with camera open ready to just grab it for the picture. I send it to them and try to use FSD again. It malfunctions again, says I'm a cheater twice in five minutes. At this time I'm unaware of what a "cheater" even is other than the traditional term. I get to the dealership and the car pops up with a window says "Full Self Driving has been removed due to constant ignoring of the blah blah blah". I tell the Tesla employee what happened he immediately says there' nothing he can do he cant fix it and I can't get my money back. I got all of this on dashcam and audio fyi. I come back the next day, the second I get out of the car and my foot hits tesla pavement a Tesla employee is harassing me to move my car except its the Uber Tesla paid for me to come pick up my car, side note the guy next to him has a huge handgun on his hip, what a safe feeling welcome... The guy inside tells me what cheaters are, I look it up on YouTube. Basically its a wrist weight people attach to the steering wheel to trick the car. I don' own anything like that the car was confusing it with my apple watch which I told Tesla and was promptly updated to the car in 24 hours. So now I'm driving a car I paid $12,000 for FSD that has driven me into coming traffic many times and calls me a cheater until it steals my $12,000 like some sort of horror arcade game. Now the car only has Auto Pilot which also calls me a cheater so its all un-useable. I have heard every excuse in the book from Tesla. Now they want to start charging me $110 to have the AutoPilot looked at.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11500539January 6, 2023
STRUCTURE:BODY
As I was going up the ramp from Peachtree-Dunwoody Road onto 285E on Thursday, Jan 5th around 7pm, there is a tree on the left hand side that has long branches that extend into the road. The branches of the tree hit the side of my car. I heard it as I was driving but didn’t think anything of it. When I got home I had the chance to look at my car. There is a scratch on the side of the car that the tree limbs hit. The scratch actually looks like someone keyed my car. My car is brand new and I want to report this incident to prevent others from getting their cars scratched up. It would be helpful if the tree limbs could be cut down to prevent car damage. I also would like to be compensated for the damage to my car. I am happy to provide pics of the tree and my car.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11500533January 6, 2023
VEHICLE SPEED CONTROL:CRUISE CONTROL
The contact owns a 2022 Tesla Model Y. The contact stated while driving 75 MPH with the cruise control activated, the vehicle decelerated independently and started shaking. There was no warning light illuminated. The contact deactivated the cruise control and the vehicle started operating as designed. The vehicle was not diagnosed nor repaired. Neither the dealer nor the manufacturer was contacted or notified of the failure. The failure mileage was 3,413.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11500457January 6, 2023
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
I have experienced phantom braking numerous times with this car so I plugged in an arbitrary date below. Fortunately it has generally been on rural, open roads where there was nobody close behind me, but there have been at least a couple of times where there were cars behind me and the braking came close to causing accidents. It is also terrifying when it does happen and has nearly caused me to lose control of the car more than once as I attempted to compensate for the abrupt braking. I understand that you are already investigating this issue with these cars so you know the details. Generally it happens when I am on 2-lane roads that don't have good dividers. The cruse control seems to mistake oncoming cars in the opposite lane as being cars in my lane and it will slam on the brakes. It also seems to be triggered by highway mirages and shadows. I have managed to capture the issue on video at least once.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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