Tesla Model Y Complaints

4,325 consumer complaints on file.

#11564353January 9, 2024
ELECTRICAL SYSTEM, SERVICE BRAKES
Tesla does not provide power to the Aux pin on the standard 7 pin connector for towing. This means that the vehicle will not keep a 12V battery on a trailer charged up at all times. In case of a breakaway situation, there will be no power to the brakes and thus the trailer will not stop safely. Tesla changed to a 16V battery and has refused to step down the voltage for towing purposes. This is extremely dangerous when they advertise the Model Y and X as towing up to 3500 and 5000 lbs respectively and do not advertise the fact (outside the manual, where it must be inferred) that there is no power on the Aux pin. The 7 pin connector is a standard and Tesla is not adhering to it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11564220January 8, 2024
VEHICLE SPEED CONTROL, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
The cruise control has been braking for no apparent reason, putting myself and the people behind me at risk. It also tried to stop at multiple green lights rather than continue driving. The his also outs me, my passengers and people behind me at risk. There were no warnings about this behavior. I have the latest update and will also contact Tesla about the issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11564062January 7, 2024
EXTERIOR LIGHTING
Tail lamp, brake lamp, turn signal, and reverse light housings become obstructed with condensation on the inside of the housings.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11564006January 7, 2024
VEHICLE SPEED CONTROL, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
While driving on highways using adaptive cruise control, the vehicle will slow down quickly from highway speeds of 60 to 75 mph, down to 40 or 45 mph without the presence of an obstruction in front, such as a vehicle, or even a shadow, that could fool the vehicle’s camera. This puts us at risk of being rear-ended on the highway. The problem happens randomly. I have reported the issue to Tesla twice. It happened once while on the phone with a Tesla representative that had called me back regarding my reported complaint. The Tesla rep said they were aware of the issue and were working on correcting the issue via a software issue. Tesla has cancelled my requests for service appointments regarding this issue. In September of 2023 we attempted to use the cruise control to see if it had been repaired but it happened again. There were no prior warnings. The issue first appeared in September of 2021. It has happened many times since then. I first reported around Sep of 2022.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11563899January 6, 2024
VEHICLE SPEED CONTROL, SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: WARNINGS
Car slams the brakes while on autopilot with no obstacles on the highway. Car speed reduced at least 20 miles for no reason. Weather was clear.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11563884January 6, 2024
UNKNOWN OR OTHER
ALMOST POOPED MY PANTS - backed up into a parking spot to get food for family gathering. Took two family members with me to pick up the said food. Put collected food in trunk and we all got back in. Placed MYLR in “D” (drive) and sweet baby jesus it was going backwards! My family member in back yelled and I said that wasn’t me it’s in “D” look! And we all looked at each other puzzled. Then I tapped the “go” pedal one more time and sure enough backwards again. I put it in park and I was like “you all saw that right!?” We all agreed. Put it in “D” again and worked fine. Two family members said I had to watch some end of the world movie and they no longer want a Tesla after seeing that.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11563864January 5, 2024
VEHICLE SPEED CONTROL, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
While driving at hwy speeds in the #2 lane the #1 lane to my left was closed with construction cones. I was in the lane with cruise control activated and driving at approx 70 mph with flow of traffic. I had been in this lane for a few miles when all of a sudden the car rapidly decelerated approx 10-15 mph in a very short distance. I took control of the acceleration by quickly taping my brakes. Luckily there was no one behind me, as it could have created an accident risk. My only guess is the car interpreted the line of cones as a hazard even though they were not in my lane.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11563682January 5, 2024
FORWARD COLLISION AVOIDANCE: WARNINGS
False Forward Collision Warning took place on Jan 4, 2024 at 6:40pm in Herndon, VA while I was driving on Reston Pkwy: I was driving around 30mph on the rightmost lane, Tesla issued a false forward collision warning for a car that was in front of me, right before Dulles Access Rd exit. Driving conditions were clear with no snow, ice or rain. None of the cameras were blocked either, there was no daylight. False warnings (both sound, and red screen flash) created a safety risk by startling me, distracting me and creating unnecessary confusion.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11563451January 4, 2024
STEERING, LANE DEPARTURE: WARNING, FORWARD COLLISION AVOIDANCE: WARNINGS
All the cameras in the vehicle are inoperable which causes autopilot not to work. The lane assist feature of the vehicle has stopped working. Driver has to constantly adjust to keep the vehicle from veering into traffic. The navigational system in the vehicle does not work. These safety issues require Tesla's immediate attention as this may lead to a fatal accident.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11563378January 3, 2024
UNKNOWN OR OTHER, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, LANE DEPARTURE: ASSIST
My Tesla Model y is installing the same updates multiple times. The updates installing multiple times is causing erratic functionality issues with the car's software. Tesla has been unwilling to resolve the issue and claim the car is working just fine. When I asked the local service tech I was told the car shouldn't be installing the same update multiple times. I don't feel safe in my car when I don't know when it is going to act up next.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11563239January 3, 2024
VEHICLE SPEED CONTROL, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
During highway driving, on two separate occasions that were two days apart, while using cruise control set to ~72MPH the vehicle suddenly tried to stop. It quickly decelerated by ~25MPH before I intervened by pressing the accelerator. There were no obstacles in the road and on the second instance there weren't any other vehicles in site (was in remote northern NH/VT). Had someone been driving behind me we very well could have been rear ended. I was driving with by wife and three kids and did not feel safe.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11563237January 3, 2024
VEHICLE SPEED CONTROL, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
I was driving on a 2 lane road with cruise control engaged (not full auto pilot). As I approached an intersection with an oncoming semi-truck, the vehicle slammed on the emergency braking system slowing from 60 mph to 45 mph in about 30 feet. I think it is called phantom braking. I was driving into the sun at 2:45pm.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11563222January 3, 2024
FORWARD COLLISION AVOIDANCE: WARNINGS
False Forward Collision Warning took place on [XXX] at 8:07am in Herndon, VA while I was driving on Eds Dr: I took a U turn at the intersection of Eds Dr to [XXX] Dr at the dedicated leftmost turn lane. There was a white minivan in front of me, with plenty of space between us, and both cars slowed down, almost stopped. Tesla issued a false warning when I entered the dedicated leftmost turn lane, which created a lot of confusion and stress on my side. Driving conditions are clear with no snow, no ice or rain. None of the car cameras were blocked either. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11562971January 2, 2024
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
The incident happened on October 23, 2023 at 3:02 PM. The car is being parked between two vehicles and the car triggered automatic emergency breaking, after the emergency breaking there were error on screen about “Automatic Emergency Breaking Unavailable, ABS disabled and Automatic vehicles hold disabled”. After seeing this error on screen the car did sudden uncontrolled acceleration which caused it to crash in to buildings. I have contacted Tesla to investigate this issue, provided error message and vedio recordings of the incident. After two months investigation, I have been told they did not find issue in the car and can’t go any further details to explain error on screen, sudden emergency stop and sudden acceleration on the car. The car has been deemed total by the insurance company. I would like to share my data with you so proper investigation can be done and prevent similar situation in future.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11563066January 2, 2024
STEERING, SUSPENSION, SERVICE BRAKES
The vehicle's steering wheel vibrates regardles driving on highways/freeways and/or city streets. It happens since day 1 of ownership and has been owning for 4 months now. The vehicle's screen got blacked out twice when it was moving; thus, i couldn't read speed and perfom other functions such as turn on AC and/or heat. The regenerative braking/one pedal driving sometimes does not work. It sometimes accelerates itself after slowing down after accelarator was not depressed. Autopilot was not used at the times of unintended acceleration. Had submitted questions and service requests to Tesla. Unfortunately, Tesla did not provide any feedback or perform any service related to these issues.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11562889January 1, 2024
FORWARD COLLISION AVOIDANCE: WARNINGS, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
I had FSD engaged and the Tesla MY was navigating to my sister’s house in Falmouth, MA. My brother was in the passenger seat and witnessed the incident. The MY stopped on a road to wait to make an easy left turn onto another road. There was a vehicle in front of us waiting to make this same left turn. Another vehicle approached at high speed (my estimate is 60 mph) in the opposing lane. With the vehicle in front of me still waiting to turn, my Tesla abruptly pulled left and moved into the opposing lane about 10 feet before I managed to apply the brakes hard. The vehicle in the opposing lane swerved hard to their right to avoid a possible collision and continued on without stopping. It was overcast but not dark out. This is the worst I’ve seen during the past 3.5 years of driving this Tesla MY with FSD. Current FSD Beta version is v11.4.8.1.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11562923January 1, 2024
VISIBILITY/WIPER
The Auto Wiper system doesn't work properly. Sometimes, The wiper blade start running randomly at the sunny day. That wouldn't be a big concern but they fail to run when it is raining. I have to manually override them when it is almost impossible to see anything through the windshield. After manual "push" they appears to be working reasonably for a some time but than start running at the max speed when it is barley raining. I complained to Tesla but they gave me a generic answer that this is a Beta version of the new technology and will be improved. My old vehicles don't have this problems with the old technologies. I think this is a safety concern as changing wipers speed can be done on the screen and for that the driver has to take their eyes off the road.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11562898January 1, 2024
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
I experienced so called Phantom braking several times. First time it happened i wasn't aware about this and look up online and realized that this is a known problem and Tesla is aware of this. It is a safety issue when traveling on highway the vehicle unexpectedly slows down by about 20-30 mph. I complained to Tesla but they only gave me generic answer w/o any solution and plans to fix the problem. I noticed that Phantom braking happening mostly when i'm passing the big semi's, but not always. I have to always be on alert and make sure nobody follows me too close.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11562799December 31, 2023
LANE DEPARTURE: ASSIST, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Ever since a recent update to my car, it has become far more difficult to keep the ADAS features active. It is incredibly intrusive, even just glancing at the screen to see what message it's telling me leads to the car threatening to cut off all driver assistance features. This is so dangerous. The car is a better driver on the highway than I am. It is better at holding speed, it never veers out of its lane, and it never misses someone attempting to impinge on my lane. I think something needs to be done to make this system more lenient. It used to be better but something changed in late December. People in other cars seem to be able to stare at their telephones with impunity while their car continues on without any issues. All I want is to be able to glance away from the road to see what the screen is trying to tell me.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11562774December 30, 2023
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Automatic Emergency Braking caused the vehicle's speed to suddenly decrease by more than 40 MPH when traveling at highway speed (75 MPH) on a multiple lane interstate highway. Cars located behind our vehicle in the same lane had to take emergency evasive action to avoid rear-ending our vehicle. There was no obstacle in front of our vehicle that should have activated the AEB system. The incident occurred suddenly, spontaneously, and without any visual or audible warnings.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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