Subaru Impreza Complaints

2,698 consumer complaints on file.

#10705583April 14, 2015
AIR BAGS, SERVICE BRAKES
TL* THE CONTACT OWNS A 2012 SUBARU IMPREZA. WHILE DRIVING ON AN ICY ROAD AT APPROXIMATELY 30 MPH, THE BRAKES WERE ENGAGED AND FAILED TO STOP THE VEHICLE. AS A RESULT, THE CONTACT CRASHED INTO THE PRECEDING VEHICLE AND THE FRONTAL AIR BAGS FAILED TO DEPLOY. IT WAS UNKNOWN IF ANY INJURIES WERE SUSTAINED OR IF A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN IMPOUND YARD AND THEN TO THE DEALER. THE VEHICLE WAS REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 70,000.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10705364April 13, 2015
VISIBILITY/WIPER, UNKNOWN OR OTHER
WHILE DRIVING ON THE FREEWAY, I HIT A BUMP AND THE REAR VIEW MIRROR FELL OFF IT'S ATTACHMENT ON THE WINDSHIELD. REAR VIEW MIRROR WAS DANGLING DOWN FROM WIRE. CHECKED WITH THE DEALER, STATED THERE WAS A "CAMPAIGN" IE. NOT A RECALL FOR THIS ISSUE SO IT'S A KNOWN ISSUE. MY CAR BEING OUT OF WARRANTY, I PURCHASED NEW REAR VIEW MIRROR MOUNT ADAPTOR FROM THE DEALER AS CAR IS OUT OF WARRANTY. NEW ADAPTOPR SHOWS REDUCED CHAMFERS ENSURING SCREWS (TOO SHORT?) ENGAGE PROPERLY. INSTALLED NEW MOUNT WITH BLUE LOCKTITE TO ENSURE THIS THING WILL NOT BE SCARING THE HECK OUT OF ME AGAIN (WHILE DRIVING FREEWAY SPEED) PREVIOUS BLOCK AND NEW PURCHASE ONE DO NOT SHOW EVIDENCE OF BLUE LOCKTITE. REF SUBARU P/N H501SSA041. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10704386April 8, 2015
FUEL/PROPULSION SYSTEM, ENGINE, UNKNOWN OR OTHER
EVERYTIME I START THE CAR IN EVEN THE MILDEST TO COLDEST TEMPERATURES, THE CAR HAS AN EXTREME GAS SMELL IN THE CABIN OF THE CAR. I HAVE TAKEN IT TO THE SHOP AND THEY CLAIM THEY DON'T EVEN SMELL IT AND CANNOT SERVICE IT. THERE IS A RECALL FOR MODEL 02 AND 03 OF THIS CAR BUT DOES NOT COVER MY YEAR. IT'S GOTTEN TO THE POINT WHERE THE CAR IS NOT DRIVE-ABLE DURING COLD WEATHER. THE RECALLS ALSO DO NOT COVER THE STATE OF MARYLAND, WHICH IS RIDICULOUS BECAUSE WE'VE BEEN GETTING COLD SNAPS PUTTING US BELOW 0. CONSIDERING THE PROBLEM IS DETECTABLE EVEN IN 40 DEGREE WEATHER, THIS DOES NOT SEEM REASONABLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10704253April 7, 2015
VISIBILITY:SUN/MOON ROOF ASSEMBLY
I WAS DRIVING DOWN THE ROAD AND HEARD A LOUD NOISE (ALMOST LIKE A GUNSHOT), AND LOOKED UP TO SEE MY SUNROOF/MOONROOF HAD SHATTERED. THE ROAD I WAS DRIVING ON WAS BEING REPAVED, SO I DID HIT A SLIGHT BUMP, BUT I HAD DRIVEN ON THE SAME BUMP FOR THE PREVIOUS 3 DAYS AND SO DID ALL OTHER DRIVERS. I DO NOT KNOW HOW SOMETHING LIKE THIS COULD HAVE OCCURRED. MY CAR DID NOT BOTTOM-OUT OR HIT ANYTHING, BUT SOMEHOW THE SUNROOF HAD SHATTERED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10703440April 2, 2015
STEERING
3 X IN 10 DAYS, I START THE CAR AND THE STEERING IMMEDIATELY FEELS WRONG AND CONTINUES UNTIL I TURN IT OFF. I HAVE TO GRIP THE WHEEL MORE FIRMLY, THE TIRES ALMOST FEEL LIKE THEY WANT TO PULL AWAY FROM ME; TURNING THE STEERING WHEEL FEELS BUMPY, LIKE SOMETHING IS CLICKING OVER KNUCKLES, OR COGS. NO LEAKING FLUID HAS BEEN SEEN, OR NOISE, ALTHOUGH THIS EVENING WHEN I TURNED INTO MY DRIVE, THERE WAS BRIEFLY A LOW, RUBBER AND AGN RUBBER SOUND (NO METAL SOUND, NO SQUEAK) THE DEALER SAID THEY DROVE MY CAR THIS MORNING, CHECKED EVERYTHING, SAW NOTHING WRONG, SAID IT WAS SAFE TO DRIVE, BUT TO COME IN AGAIN WHEN IT HAPPENS NEXT....BUT THEY AREN'T OPEN 24/7 AND ARE 15 MINUTES AWAY ON HILLS AND IN TRAFFIC. IN BETWEEN THE 3 INCIDENTS, THE CAR HAS DRIVEN NORMALLY. THE CAR WAS PURCHASED IN JULY 2013,, AND HAS A BIT OVER 112,000 MILES ON IT. CAN SOMEONE SUGGEST SOMETHING FOR ME TO PASS ON TO THE DEALERSHIP'S REPAIR DEPARTMENT- THEY SEEM SINCERE IN THEIR EFFORTS TO HELP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10702755March 30, 2015
ENGINE, POWER TRAIN
HEAD GASKET PREMATURELY LEAKING OIL. LEAK FINDS ITSELF NEAR EXHAUST. A LITTLE BIT OF RESEARCH FINDS THAT THIS PROBLEM IS VERY COMMON UP UNTIL 2010 AND THE INTRODUCTION OF THE NEWEST ENGINE. AN IMPROVED GASKET IS AVAILABLE, BUT REPLACEMENT IS VERY EXPENSIVE. THIS IS CLEARLY A DEFECTIVE PART AND THE AFFECTED CARS SHOULD BE RECALLED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10701929March 26, 2015
FUEL/PROPULSION SYSTEM, STEERING
TL* THE CONTACT OWNS A 2012 SUBARU IMPREZA. THE CONTACT STATED THAT WHILE TRYING TO FUEL THE VEHICLE, THE FUEL VENT WAS FRACTURED AND CAUSED THE FUEL TO LEAK OUT. THE POWER STEERING WARNING LIGHT ILLUMINATED. THE FAILURE OCCURRED CONTINUOUSLY FOR MONTHS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 21,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10693953March 12, 2015
POWER TRAIN
TL* THE CONTACT OWNS A 2008 SUBARU IMPREZA. WHILE DRIVING AT VARIOUS SPEEDS, THE CLUTCH WAS DIFFICULT TO ENGAGE. THE VEHICLE WAS TAKEN TO A DEALER, WHO DIAGNOSED THAT THE CLUTCH WELL ASSEMBLY THAT WAS ATTACHED TO THE FIREWALL NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 36,800.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10693979March 12, 2015
VISIBILITY
WHILE DRIVING ALONG,DRIVERS SIDE SUNVISOR JUST SNAPPED. IT MOMENTARLY BLOCKED VISION. NOW IT HANGS IN THE DOWN POSITION. THIS IS A RECURRING PROBLEM WITH IMPREZZA SUNVISORS .COULD CAUSE OPERATOR TO LOSE CONTROL OF VEHICLE. NEEDS TO BE REPLACED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10692668March 6, 2015
FUEL/PROPULSION SYSTEM
UPON START UP OF MY 2006 SUBARU WRX STI, THERE IS VISUAL EVIDENCE OF FUEL LEAKAGE UNDER THE INTAKE MANIFOLD ON THE PASSENGER SIDE OF ENGINE. THIS ONLY HAPPENS DURING TIMES OF COLD WEATHER. YOU CANNOT SEE THE LEAK AS IT IS UNDERNEATH COMPONENTS HOWEVER, YOU CAN SMELL RAW FUEL AND SEE WHERE IT PUDDLES UP AFTER A FEW MOMENTS OF ENGINE OPERATION. THIS PUDDLE ACCUMULATES ON TOP OF THE ENGINE BLOCK, DIRECTLY IN FRONT OF THE TURBOCHARGER AND EXHAUST SYSTEM. THIS IS CAUSE OF MAJOR CONCERN FOR THE SAFETY OF MYSELF, MY FAMILY, PASSENGERS IN MY VEHICLE AND OTHER MOTORIST ON THE ROAD. SOA, SUBARU OF AMERICA, HAS ISSUED RECALLS FOR PREVIOUS MODEL YEARS BUT SHOULD INVESTIGATE TO POSSIBILITY OF EXTENDING THE RECALL TO INCLUDE MORE CURRENT MODEL YEARS. I HAVE CONTACTED SOA WITH MY PROBLEM TO NO AVAIL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10690828February 26, 2015
ENGINE
I PURCHASED THIS CAR USED BACK IN NOVEMBER. APPROXIMATELY EVERY 1500 MILES, IT REQUIRES 1-2 QUARTS OF OIL. WHEN I SPOKE TO THE SALES REP, HE SAID THIS MODEL WAS KNOWN FOR HAVING A PROBLEM WITH THE PISTONS LEAKING. HE SAID IT SEEMED THAT A RECALL WAS IN THE WORKS, SO I JUST WANTED TO REGISTER THE FACT THAT I AM ALSO HAVING THE SAME ISSUE AS MANY OTHER CAR OWNERS ARE HAVING WITH THIS MODEL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10669025February 26, 2015
SERVICE BRAKES, HYDRAULIC:PEDALS AND LINKAGES, VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
2014 SUBARU IMPREZA. CONSUMER WRITES IN REGARDS PEDAL ISSUE. *SMD THE CONSUMER STATED HER FOOT BECAME STUCK UNDER THE ACCELERATOR PEDAL AND SHE CRASHED INTO THE GARAGE DOOR. IT WAS DETERMINED, HER SHOE BECAME CAUGHT IN A PLASTIC PIECE TO THE RIGHT OF THE ACCELERATOR PEDAL. *JB
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10689763February 21, 2015
VISIBILITY/WIPER
OUTSIDE TEMPERATURE: 33 DEGREES F. NO PRECIPITATION. ROAD CONDITION: DRY, MODERATELY ROUGH ROAD SURFACE. ONCOMING TRAFFIC: NONE INTERNAL HEAT APPLIED TO WINDSHIELD, FULL HEAT, AIR SPEED LEVEL 2. WITHOUT ANY EXTERNAL FORCE BEING APPLIED TO THE WINDSHIELD, SUDDENLY AN APPROXIMATELY 18 INCH CRACK APPEARED IN THE PASSENGER'S PORTION OF THE WINDSHIELD, LOW DOWN, CRACKING FROM SLIGHTLY OFF RIGHT CENTER, TOWARD THE LEFT SIDE OF THE CAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10683962February 18, 2015
FUEL/PROPULSION SYSTEM
MY 2004 IMPREZA WRX STI LEAKS GASOLINE OUT OF A FUEL LINE UNDER THE INTAKE MANIFOLD EVERY TIME THE TEMPERATURE DROPS BELOW ABOUT 30 F. THE RUBBER HOSE CONNECTING THE METAL FUEL LINES ISN'T LONG ENOUGH AND AT THAT TEMPERATURE THE SHRINKAGE IS ENOUGH TO MAKE IT VISIBLY DRIP GASOLINE WHILE THE CAR IS RUNNING. THE HOSE LOCATION REQUIRES REMOVING THE INTAKE MANIFOLD TO GAIN ACCESS TO FIX THE PROBLEM. I'VE RESEARCHED THIS ISSUE AND THERE ARE MANY, MANY SUBARU OWNERS WITH THE SAME PROBLEM. SUBARU DID A RECALL FOR 2000-2002 VEHICLES, BUT THIS PROBLEM AFFECTS MANY OTHER YEARS OF IMPREZA WITH THE EXACT SAME FUEL RAIL SETUP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10683479February 14, 2015
FUEL/PROPULSION SYSTEM
MY CAR IS LEAKING FUEL. I SMELL THE POISONOUS FUEL INSIDE MY VEHICLE EVERY TIME I AM INSIDE IT. I AM LOSING 50 MILES PER FULL TANK. CAN THIS LEAK CAUSE MY CAR TO BLOW-UP AND KILL ME OR OTHERS? I AM SCARED. MY NAME IS [XXX] FROM CLIFTON NEW JERSEY. MY EXTENDED WARRANTY EXPIRED IN NOVEMBER. ISN'T SAFETY MORE IMPORTANT THAN A 3 MONTH EXPIRED WARRANTY? I WORK FOR NJ TRANSIT, I KNOW THE DOT WOULD BE CONCERNED! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10683308February 10, 2015
VISIBILITY:WINDSHIELD WIPER/WASHER
SINCE I HAVE OWNER THIS CAR, EVERY TIME IT RAINS, THE WINDSHIELD WIPER STOP WORKING AFTER THEY HAVE BEEN OPERATING FOR ABOUT 10 MINUTES. DOESN'T MAKE A DIFFERENCE IF IT IS A BRIEF SHOWER OR A DOWN POUR. *BF THE DEALER INFORMED THE CONSUMER, IT MAY BE A SHORT CIRCUIT. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10680963February 3, 2015
ENGINE
SMELL OF LEAKING GAS FUMES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10680256January 31, 2015
ENGINE
THE HEAD GASKET IS LEAKING. THIS WILL COST OVER $2000 TO FIX. THIS SHOULD NOT BE OCCURRING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10672888January 16, 2015
SUSPENSION, SERVICE BRAKES
I HAD LEASED MY 2011 IMPREZA 2.5I PREMIUM THROUGH METRIC SUBARU IN 2011, I EXTENDED MY 36 MONTH LEASE ANOTHER 5 MONTHS IN JUNE 2014 THROUGH CHASE BANK, AND WAS NOW IN THE PROCESS OF BUYING THE CAR THROUGH CHASE. ON OCTOBER 11, 2014, AFTER DOING A COURTESY MULTI-POINT INSPECTION, [XXX], THE SERVICE ADVISOR, ADVISED ME TO GET OUT OF THIS CAR AND INTO A NEW CAR WITH AN EXTENDED WARRANTY, SHE TOLD ME THAT I NEEDED REAR BRAKE PADS FOR $265 AND MY STRUTS WERE SWEATING AND I WOULD NEED TO REPLACE THEM FOR $1,100. I LEFT THERE, MY BRAKES WERE NOW SQUEALING... VERY ODD. I CALLED SUBARU OF AMERICA AND SPOKE TO [XXX], I ASKED IF THEY BE ABLE TO SOMEHOW EXTEND MY WARRANTY TO COVER THE COST OF THE REAR STRUTS, [XXX] SAID THAT SOA WOULD COVER THE COST. [XXX] MADE ARRANGEMENTS WITH RICH, THE SERVICE MANAGER AT METRIC, AND I SCHEDULED AN APPOINTMENT FOR OCTOBER 18, 2014 TO HAVE THE REAR STRUTS AND REAR BRAKE PADS REPLACED. I LEFT METRIC SUBARU WITH A VIBRATION IN MY SEAT AND ON THE FLOOR, AND A BOUNCINESS/BUMPINESS IN MY SEAT, THE BELTS, ENGINE AND EXHAUST SEEMS TO VIBRATE AND SOUND MUCH LOUDER. ONE WEEK LATER, NORTH COAST SUBARU TELLS ME I NOW NEED FRONT BRAKES AND I HAVE A BEND IN THE RIM OF THE FRONT LEFT SIDE AND MY TIRE IS RIPPED ON THE FRONT RIGHT SIDE, AND I NEED MY FRONT WHEELS BALANCED. THE PRICE TAG FOR THIS $550. TWO WEEKS LATER, COMPETITION SUBARU RECOMMENDS A BRAKE AND STEERING FLUID FLUSH AND AN OIL CHANGE, BECAUSE MY FLUIDS MAY BE CONTAMINATED. METRIC SUBARU TOPPED OFF MY FLUIDS ON OCTOBER 11? OTHER THAN THAT, THEY TELL ME MY CAR IS FINE. BUT IT'S NOT! GRAND PRIX SUBARU ALSO TELLS ME, "YOUR CAR IS FINE." I HAVE KEPT [XXX] WELL INFORMED, ALL SHE SAY IS "I AM SORRY YOU ARE HAVING SO MANY ISSUES WITH YOUR CAR". SUBARU IS DESTROYING MY CAR AND BLACKBALLING ME FROM ALL OF THE DEALERSHIPS. THERE IS ANOTHER BRAKELINE RECALL COMING UP... WHERE CAN I FIND AN HONEST SUBARU DEALERSHIP? INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10672622January 15, 2015
FUEL/PROPULSION SYSTEM
EXTREMELY STRONG SMELL OF GASOLINE IN CABIN IN COLD WEATHER (BELOW 32 DEGREES F.). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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