Saturn Vue Complaints

2,395 consumer complaints on file.

#10239378August 22, 2008
POWER TRAIN:AUTOMATIC TRANSMISSION
2003 SATURN VUE, PURCHASED 11/2002. NOW STARTING TO STALL PERIODICALLY WHEN SHIFTING INTO REVERSE, ONLY 48,000 MILES AND TERRIBLY NOISY, GRINDING SOUND WHEN SLOWING AND STARTING. HAD KEPT LETTER FROM SATURN DATED 3/2004 EXTENDING WARRANTY FOR FAULTY VTI TRANSMISSION, ONLY GOOD FOR 5YEARS AFTER PURCHASE OR 75,000 MILES. AFTER VIEWING ALL OF THE CUSTOMER COMPLAINTS ON THE INTERNET WHERE TRANSMISSIONS HAVE FAILED BETWEEN 50-60,000 MILES. THIS SHOULD HAVE BEEN A RECALL. I'M UNFORTUNATELY OUTSIDE OF MY 5 YEAR PERIOD FOR ASSISTANCE IN REPAIRS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10238844August 19, 2008
ELECTRICAL SYSTEM:IGNITION, STEERING
TL*THE CONTACT OWNS A 2007 SATURN VUE. THE CONTACT STATED THAT WHENEVER HE PLACED THE KEY INTO THE IGNITION TO START THE VEHICLE, IT WOULD NOT TURN OR GRIND. HE COULD NOT TURN THE KEY TO START THE VEHICLE. HE TOOK THE VEHICLE TO THE DEALER TWO TIMES AND THEY REPLACED THE TUMBLERS TO REMEDY THE ISSUE. THE CONTACT DID NOT FEEL THAT THE DEALER CORRECTED THE ISSUE AND THE IGNITION WAS BEGINNING TO "CATCH" AGAIN. AFTER THE LAST VISIT TO THE DEALER, HE NOTICED THAT THE STEERING WHEEL DID NOT LOCK AT ALL. THE DEALER STATED THAT THE 2007 SATURN VUE WAS THE ONLY MODEL YEAR THAT DID NOT HAVE A STEERING WHEEL LOCK. THE MANUFACTURER AGREED WITH THE DEALER. THE CURRENT MILEAGE WAS 24,240 AND FAILURE MILEAGE WAS APPROXIMATELY 20,000. UPDATED 09/23/08 *BF THE CONSUMER STATED THE STEERING WHEEL DOES NOT LOCK. UPDATED 09/25/08 *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10238928August 19, 2008
ELECTRICAL SYSTEM:IGNITION
PURCHASED NEW 05/29/07. IN SHOP NUMEROUS TIMES FOR FAULTY IGNITION SWITCH THAT KEPT STICKING. WOULDN'T REPLACE BUT KEPT 'GREASING.' FINALLY AFTER IN SHOP THREE TIMES PREVIOUSLY THEY REPLACED IGNITION. STARTING TO STICK AGAIN LESS THAN A YEAR LATER. SOON AFTER, DURING A STOP AT LIGHT, OR STOP SIGN, ENGINE WOULD TURN OFF COMPLETELY AND RESTART ITSELF. DEALER SAID THE REAR BATTERY WAS LEAKING ACID AND EVERYTHING CORRODED. TOOK THEM DAYS TO GET REPLACEMENT AND DIDN'T OFFER ME ANOTHER VEHICLE TO USE IN MEANTIME!! THAT WAS AN ACCIDENT WAITING TO HAPPEN! FINALLY HAD NEW REAR BATTERY INSTALLED. NOW I'M JUST WAITING FOR ANOTHER PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10238696August 18, 2008
FUEL SYSTEM, GASOLINE
AT 200 MILES, THE CHECK ENGINE LIGHT CAME ON. TOOK THE CAR TO THE DEALER. TOLD ME THAT I PROBABLY DIDN'T PUT THE GAS CAP ON PROPERLY. THEY RE-SET THE CHECK ENGINE LIGHT. AT 800 MILES, THE CHECK ENGINE LIGHT CAME ON AGAIN. I RETURNED TO THE DEALER. THEY WERE ABLE TO DETECT 2 ERROR CODES ON THE COMPUTER. THEY EXAMINED THE CAR AND DETERMINED THAT THERE WAS A SMALL HOLE ON THE FLANGE OF THE FUEL PUMP. THEY REPLACED THE FUEL PUMP AND RE-SET THE CHECK ENGINE LIGHT. CAR HAS BEEN RUNNING FINE SINCE. OLD FUEL PUMP IS NOT AVAILABLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10238770August 18, 2008
LATCHES/LOCKS/LINKAGES
WHEN IT IS EITHER HUMID OR RAINY, DRIVER'S SIDE DOOR WILL NOT UNLOCK FROM THE INSIDE. WHEN I PRESS THE UNLOCK BUTTON, IT ELECTRONICALLY SWITCHES BETWEEN LOCK AND UNLOCK SEVERAL TIMES. THE ONLY WAY TO GET THE DOOR OPEN IS TO HOLD IT DOWN THE BUTTON IN UNLOCK MODE, UNROLL THE WINDOW AND THEN I HAVE TO OPEN IT FROM THE OUTSIDE DOOR HANDLE. THIS HAS NOT BEEN A SAFETY ISSUE YET, BUT I FEAR THAT IT COULD BECOME ONE IF IT GETS ANY WORSE OR IF I EVER HAD TO GET OUT OF MY CAR QUICKLY. THE LOCAL DEALERSHIP HAS REPLACED THE DOOR LATCH TWICE, WHICH HAS HAD NO IMPACT ON RESOLVING THE ISSUE AND I WILL BE RETURNING TO THEM TOMORROW FOR A THIRD TRIP TO RESOLVE THIS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10238406August 15, 2008
POWER TRAIN:AUTOMATIC TRANSMISSION
MY COMPLAINT IS AGAINST SATURN...MY FAMILY HAS OWNED 4 SATURNS IN THE PAST 8 YEARS...3 OF THESE HAVE HAD FAULTY TRANSMISSIONS AFTER OWNING THEM FOR A LITTLE OVER 5 YEARS... THE OTHER ONE IS AN 07 SO IT HAS 4 YEARS LEFT I GUESS... REGULAR MECHANICS WILL NOT EVEN TAKE A JOB WORKING ON THEM... SATURN WANTS OVER $4500 FOR A NEW TRANSMISSION NOT COUNTING LABOR... A FRIEND OF OURS ALSO HAD THE SAME PROBLEM WITH HER 2003 VUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10238150August 14, 2008
VEHICLE SPEED CONTROL
I HAVE A SATURN VUE 2002. I TOOK INTO A SATURN DEALERSHIP FOR REPAIRS IN JULY 17, 08. SATURN REPEATEDLY TOLD ME THE PART WAS COMING. ON AUG 3, 2008, THEY ASKED ME TO PICK UP MY VEHICLE, I WAS INFORMED THAT THE PART WAS NOT AVAILABLE AND WOULD NOT BE IN UNTIL THE 18TH OF AUGUST. NOW SATURN IS STATING THE PART MAY NOT COME IN UNTIL THE END OF SEPTEMBER. MY THROTTLE BODY SYSTEM NEEDS TO BE REPLACED. MY CAR WILL SIMPLE SHUT OFF WHILE I TRAVELING, I MAY BE GOING 65 MILES PER HOUR AND THE VEHICLE WILL COMPLETELY SHUT OFF WITH NO WARNING. AT TIMES THE VEHICLE WILL SIMPLY NOT START. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10237554August 9, 2008
ENGINE AND ENGINE COOLING
2002 SATURN VUE; L61 2.2 LITER 4 CYL ENGINE; MILEAGE 59,323. AUGUST 3, 2008. PREPARING TO ENTER INTERSTATE VEHICLE STOPPED RUNNING. HAD IT TOWED TO OMAHA SATURN FOR REPAIR. SERVICE DEPARTMENT STATED THAT TIMING CHAIN HAD BROKEN, AND FALLEN DOWN INTO OIL PAN. ALONG WITH THIS VALVES WERE DAMAGED (BENT) DUE TO MINIMUM CLEARANCES IN CYLINDER HEAD DESIGN. REPAIR INVOLVED NEW CYLINDER HEAD AND TIMING CHAIN ($2650.94) PLUS THE $100.00 TOWING CHARGE. CAR HAS BEEN WELL MAINTAINED AND HAS NOT BEEN DRIVEN HARD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10237316August 7, 2008
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM, FUEL SYSTEM, GASOLINE, ELECTRICAL SYSTEM
DRIVING ON INTERSTATE, CHECK ENGINE LIGHT CAME ON, SHORTLY THEREAFTER ALL DASH LIGHTS CAME ON AND CAR SHUT OFF ON ITS OWN. COASTED TO SIDE OF ROAD, THANKFULLY NO ACCIDENT. TOOK TO DEALER, DIAGNOSTIC TEST RAN, 5 CODES CAME UP, REPAIRED ONLY ONE ACCORDING TO PAPERWORK. NEXT TIME DROVE VEHICLE HAPPENED AGAIN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10237287August 6, 2008
SUSPENSION:REAR
TL*THE CONTACT OWNS A 2006 SATURN VUE. 2. TL-CONTACT OWNS A 2006 SATURN VUE (FWD). A. CONTACT HAS EXPERIENCED 2 REAR WHEEL BRG (TIMKEN) FAILURES (SATURN PART #15871427) SINCE MAY 2008. FIRST FAILURE WAS MAY 07, 2008 (MILEAGE 58,086) WHICH WAS INDICATED BY A LIGHT SQUEAL NOISE EMANATING FROM THE REAR OF CAR & INCREASED HUM OF THE POWERTRAIN AND HIGHER-THAN-NORMAL SPEED ON THE TACHOMETER (CAR SPD 60 MPH). SATURN OF EL CAJON, CA. REPLACED THE DEFECTIVE REAR WHEEL BRG UNDER WARRANTY ON MAY 07, 2008. B. SECOND FAILURE WAS JUNE 27, 2008 WHICH WAS INDICATED BY A BARELY DISCERNIBLE HIGH-PITCHED HUM NOISE EMANATING FROM THE REAR OF CAR & INCREASED HUM OF THE POWERTRAIN AND HIGHER-THAN-NORMAL SPEED ON THE TACHOMETER (FOR THE SPEED OF THE CAR AT 60 MPH). SATURN OF EL CAJON, CA. REPLACED THE DEFECTIVE WHEEL BRG UNDER WARRANTY ON JUNE 27, 2008. C. CONTACT STATED THAT THIS IS A POTENTIAL SAFETY HAZARD AS THERE IS LITTLE INDICATION TO THE AVERAGE DRIVER THAT A BRG FAILURE IS OCCURRING. FURTHERMORE, IF THE BRG CATASTROPHICALLY DISINTEGRATES DURING HIGHWAY SPEED DRIVING AND SEIZES, IT COULD CAUSE THE VEHICLE DRIVER TO LOSE CONTROL OF THE VEHICLE. OEM IS AWARE OF THE PROBLEM AS OEM HAS RE-DESIGNED THE SUSPENSION PARTS ON THE 2008 SATURN VUE, INCLUDING PROVIDING A NEWER REPLACEMENT DESIGN FOR ALL TIMKEN WHEEL BRGS (REPLACING SATURN PART #15871427) WITH A MORE DURABLE NEW BEARING DESIGN (SATURN PART #19206600). D. CONTACT COMMENT: THE AVG AUTOMOBILE MTBF (MEAN-TIME-BETWEEN-FAILURE) FOR AN AUTOMOTIVE WHEEL BRG (PER TIMKEN AUTOMOBILE CUSTOMER SERVICE, TEL# 866-984-6536) IS APPROX. 100,000 MILES. ACCORDING TO TIMKEN REP, EACH BRG IS TESTED AND BUILT TO WHATEVER OEM TELLS THEM TO DO-THE OEM DECIDES THE LONGEVITY OF BRG WHEN THEY WRITE THE SPECS. THE FAILURE MILEAGE WAS 58,086.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10237290August 6, 2008
STRUCTURE
UPON GETTING IN MY TRUCK THE CHANGE TRAY WAS SLIGHTLY OPEN . I GOT IN AND IT CUT MY RIGHT LEG ONE INCH DOWN FROM MY KNEE. IT BEGAN TO BLEED AND SKIN WAS LEFT ON THE SHARP PART OF THE TRAY. IT HAS LEFT A SCAR AND I WANT TO ADVISE YOU HOW SERIOUS IT WAS. *TR
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10236801August 3, 2008
ENGINE AND ENGINE COOLING
RE: TO WHOM IT MAY CONCERN; I AM WRITING THIS LETTER TO STATE HOW BAD A 2002 SATURN VUE IS ON SAFETY. I JUST CAME IN FROM TRYING TO TOW MY SCOOTER MOBILITY TRAILER UP THE HILL IN FRONT OF MY HOUSE. THE 'SERVICE ENGINE SOON' LIGHT IS ON LIKE IT ALWAYS IS. I HAVE TRIED TO GET SOMETHING DONE ABOUT IT ON SEVERAL OCCASIONS TO NO AVAIL. ONE THING IT SAYS IS THAT THE ENGINE TEMPERATURE THERMOSTAT IS STICKING. I WAS TOLD THAT IT WOULD COST ME $400 TO REPLACE THE THERMOSTAT. THE VEHICLE DOES NOT HAVE A THERMOSTAT PROBLEM. THE TEMPERATURE GAUGE ALWAYS STAYS ABOUT 1/3 OF THE WAY BETWEEN THE SECOND AND THIRD MARKS, WINTER OR SUMMER. THE ONLY DIFFERENCE BETWEEN WINTER AND SUMMER IS THE LENGTH OF TIME IT TAKES TO GET FULLY WARMED UP. THERE IS A HILL BETWEEN MY COMMUNITY AND THE HIGHWAY. IT IS ABOUT MILE LONG. IN THE SUMMER, THE VEHICLE IS FULLY WARMED UP BY THE BOTTOM OF THAT HILL. IN THE WINTER, IT TAKES TO THE TOP OF THAT HILL BEFORE IT IS FULLY WARMED UP. I SPENT ABOUT #100 FOR A NEW THERMOSTAT AND ALL THE NECESSARY GASKETS TO REPLACE THAT THERMOSTAT AND I STILL HAVE THE LIGHT AND THE TEMPERATURE IS STILL 1.3 THE WAY BETWEEN THE SECOND AND THIRD MARKS. THE MAIN REASON FOR MY COMPLAINT OF SAFETY IS THAT THE VEHICLE WILL GO INTO 'LIMP MODE' AT ANY TIME, EVEN WHILE DRIVING DOWN THE FREEWAY, AT FREEWAY SPEEDS, AND SUDDENLY I HAVE NO POWER TO AVOID AN ACCIDENT. ANY VEHICLE WITH A 'CHECK ENGINE SOON' LIGHT SHOULD GO INTO LIMP MODE ON STARTUP, NOT RANDOMLY WHILE DRIVING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10236466July 30, 2008
POWER TRAIN
NOISE FROM REAR OF THE VEHICLE BEGAN SPORADICALLY AROUND 30K BUT THE DEALER SAID THEY COULDN'T FIND ANYTHING WRONG. AT 41K THE NOISE BECAME MORE CONSISTENT AND THE DEALER SAID THE PROBLEM WAS THE REAR CLUTCH AND WOULD COST $1,500 TO FIX AS THE WARRANTY ENDED AT 36K. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10236110July 28, 2008
ENGINE AND ENGINE COOLING
MY 2003 SATURN VUE'S CHECK ENGINE AND SERVICE SOON LIGHTS CAME ON AND THE VEHICLE LOSES ALL POWER WHEN YOU START TO DECELERATE. MY MECHANIC COULD NOT GET ANY CODES TO REGISTER ON HIS COMPUTER, HOWEVER SATURN IS TELLING ME IT NEEDS A THERMOSTAT. I DON'T BELIEVE A FAULTY THERMOSTAT WOULD RENDER MY CAR LOSING ALL POWER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10235922July 27, 2008
ENGINE AND ENGINE COOLING:ENGINE
I HEARD A RUMBLING NOISE COMING FROM THE ENGINE. AFTER DRIVING APPROXIMATELY 150 MILES, THE NOISE BECAME NOTICEABLY WORSE. I WENT TO THE SATURN DEALERSHIP AND HAD THE PROBLEM CHECKED. I WAS TOLD THAT THE TENSIONER ON THE SERPENTINE BELT HAD 'DISINTEGRATED' AND WAS ON THE VERGE OF FAILURE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10235784July 25, 2008
POWER TRAIN:AUTOMATIC TRANSMISSION
TL*THE CONTACT OWNS A 2003 SATURN VUE. AFTER PULLING AWAY FROM A STOP SIGN APPROXIMATELY 40 FEET AWAY, THE VEHICLE'S TRANSMISSION FAILED. THE CONTACT COASTED TO A STOP AND HAD TO PUSH THE VEHICLE TO THE SIDE OF THE ROAD. THE VEHICLE WAS TOWED TO THE LOCAL DEALER AND THEY STATED THAT THE TRANSMISSION WAS DEFECTIVE; THEREFORE, THE TRANSMISSION WAS REBUILT. APPROXIMATELY SEVEN MONTHS LATER, THE TRANSMISSION FAILED AGAIN WITHOUT WARNING. THE VEHICLE WAS TOWED BACK TO THE DEALER AND THEY INSTALLED A NEW TRANSMISSION. AFTER 30,000 MILES, THE TRANSMISSION FAILED AGAIN AND THE VEHICLE WAS TOWED TO THE DEALER. THE DEALER STATED THAT THE VEHICLE WAS OUT OF WARRANTY AND THE REPAIRS WOULD COST $6,000. CURRENTLY, THE VEHICLE IS AT THE DEALER AND HAS NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS 46,000 AND CURRENT MILEAGE WAS 75,000. UPDATED 09/17/08. *LJ THE CONSUMER STATED THE FIRST TIME SHE HE HAD PROBLEMS WITH THE TRAMISSION, A PART WAS REPLACED, THE SECOND AND THIRD TIME THE ENTIRE TRANSMISSION WAS REPLACED. UPDATE 09/24/08. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10235597July 24, 2008
POWER TRAIN:AUTOMATIC TRANSMISSION
2005 SATURN VUE V6 TRANSMISSION FAILURE AT APPROXIMATELY 86,000 MILES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10235499July 23, 2008
ELECTRICAL SYSTEM
(1) THE IGNITION CYLINDER HAS BEEN FAULTY SINCE THE VEHICLE WAS RECEIVED AT THE DEALERSHIP IN APRIL 2007. IT WAS GREASED TWICE. SINCE POSSESSING THE CAR (BOUGHT MAY 2007), I HAVE HAD INCREASING TROUBLE TURNING THE KEY IN THE IGNITION. THE DEALERSHIP JUST URGED ME TO GREASE IT, BUT FINALLY, JULY 2008, THEY REPLACED THE FAULTY IGNITION CYLINDER. (2) THE BATTERIES IN THIS GREENLINE VUE WERE LEAKING, TWICE, LEADING TO A RECALL, AND HAVING THEM REPLACED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10235099July 21, 2008
STRUCTURE:BODY:DOOR
TL*THE CONTACT OWNS A 2007 SATURN VUE. AFTER ATTEMPTING TO OPEN THE DRIVER'S SIDE DOOR APPROXIMATELY 12 TIMES, THE CONTACT WAS UNSUCCESSFUL. ALL THE OTHER DOORS ON THE VEHICLE FUNCTIONED PROPERLY AND ALLOWED HIM TO ENTER AND EXIT. THE DEALER ADVISED HIM TO BRING THE VEHICLE IN FOR INSPECTION SO THEY COULD ATTEMPT TO IDENTIFY THE DEFECT. THE FAILURE AND CURRENT MILEAGES WERE 45,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10234934July 19, 2008
ELECTRICAL SYSTEM:HORN, AIR BAGS:FRONTAL
NO KNOWN CRASHES OR INJURIES. HORN ON VEHICLE STUCK IN ON POSITION AND CAN ONLY BE SILENCED BY REMOVING FUSE. DEFECT IS A POORLY DESIGNED CONTACT STRIP THAT IS PART OF AIR BAG ASSEMBLY. COST OF REPAIRS BY SATURN IS BETWEEN $800 AND $1,200 THUS CAUSING MANY OWNERS TO DRIVE WITHOUT A HORN OR PROPERLY FUNCTIONING AIR BAG. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Saturn Vue