Saturn Vue Complaints

2,395 consumer complaints on file.

#10105344December 27, 2004
SUSPENSION:REAR
WHILE DRIVING 60 MPH AND SWITCHING LANES REAR WHEEL TURNED INWARD, CAUSING THE REAR SUSPENSION TO FAIL. AS A RESULT, THE VEHICLE LOST CONTROL AND CRASHED INTO A GUARD RAIL. UPON IMPACT, AIRBAGS DEPLOYED. *AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10104424December 23, 2004
POWER TRAIN:DRIVELINE:DIFFERENTIAL UNIT, EQUIPMENT
I RECENTLY HAD MY 2004 SATURN AWD VUE SERVICED AT SATURN OF LIVINGSTON, NJ, AND HAD TWO RECALLS PERFORMED. ONE WAS FOR THE VOLUNTARY RECALL OF A REAR SUSPENSION LINK WHICH WAS CHANGED DUE TO A NHTSA TEST FAILURE. THE OTHER WAS THE RECALL OF THE REAR DRIVE MODULE (RDM), WHICH WAS CAUSING A MOANING NOISE IN ALL AWD VERSIONS OF THIS VEHICLE. AFTER THE RDM WAS CHANGED I IMMEDIATELY NOTICED A CHANGE IN THE VEHICLES AWD FUNCTION CHARACTERISTICS. WHEN ON A SLIGHT INCLINE IN WET CONDITIONS A FULL THROTTLE ACCELERATION FROM A STOP RESULTED IN SEVERE FRONT WHEEL SPIN WITHOUT ENGAGEMENT OF THE AWD SYSTEM. IN FACT I COULD HEAR A DISCERNABLE CLICKING NOISE EMMINATING FROM THE RDM WHICH SOUNDED AS THOUGH THE AWD FAUNCTIONALITY WAS IN EFFECT BEING NEUTRALIZED. I HAVE PERFORMED THIS MANEUVER SEVERAL TIMES WITH MY VEHICLE IN THE PAST YEAR (WITH THE ORIGINAL RDM), AND THE AWD SYSTEM HAS BEEN SUCCESSFUL IN ELIMINATING FRONT WHEEL SPIN AND PROVIDING AMPLE TRACTION GOING UP THE INCLINE. I BELIEVE THE NEW VERSION OF THE RDM BEING ROLLED OUT TO THE MASSES HAS ONLY SERVED TO CONVERT ALL THE AWD VERSIONS OF THIS VEHICLE TO FWD, AND I BELIEVE SATURN MUST BE PERSUADED TO RE-ENGINEER THEIR RDM TO RESTORE THE AWD FUNCTIONALITY.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10104429December 23, 2004
POWER TRAIN:DRIVELINE:DIFFERENTIAL UNIT
2004 SATURN VUE AWD. SATURN REPLACED THE REAR DIFFERENTIAL (RDM) WITH A REDESIGNED PART IN NOVEMBER. THE NEW PART IS DESIGNED TO ENGAGE LATER THAN THE ORIGINAL PART. THIS PART CHANGE CAUSES A SIGNIFICANT CHANGE IN THE VEHICLE'S HANDLING- INCREASED TORQUE STEER, EXCESSIVE FRONT WHEEL SPIN AND UNPREDICTABLE REAR DIFFERENTIAL ENGAGEMENT. THE FWD MODEL OF THE VUE HAS TRACTION CONTROL THAT LIMITS THE AMOUNT OF TORQUE STEER AND WHEEL SPIN. THE AWD MODEL DOES NOT HAVE THIS FUNCTION AND THE CRIPPLING OF THE AWD FEATURE MAKES THE VEHICLE UNSAFE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10104433December 23, 2004
POWER TRAIN:DRIVELINE:DRIVESHAFT
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
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10108872December 21, 2004
VEHICLE SPEED CONTROL, STEERING
UPON ACCELERATION, THE VEHICLE WOULD SWERVE OFF OF THE ROAD. *SC THE CONSUMER STATED THAT THIS PROBLEM HAPPENED ON MORE THAN ONE OCCASION. THE CONSUMER WAS TOLD THAT THIS PROBLEM WAS A FLAW IN THE 2003 MODEL BUT CORRECTED IN THE 2004 MODELS. *TC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10105059December 20, 2004
AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE
DURING COLD WEATHER AIR BAG WARNING LIGHT WILL ILLUMINATE. DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10102824December 13, 2004
SUSPENSION:REAR
I WAS INVOLVED IN A ROLLOVER INCIDENT WITH MY 2003 SATURN VUE WHILE TRAVELING ON THE NEW YORK STATE THRUWAY. I WAS TRAVELING AT APPROXIMATELY 55-60 MPH DUE TO RAIN AND WET ROADWAY. SUDDENLY, THE VEHICLE BEGAN TO SLIDE TO THE LEFT (MAY HAVE HYDROPLANED). I ATTEMPTED TO STEER OUT OF THE SLIDE AND THE REAR OF THE VEHICLE SWUNG AROUND CLOCKWISE. THE VEHICLE ROLLED AND LEFT THE SHOULDER OF THE ROAD. THE VEHICLE CAME TO REST ON THE PASSENGER SIDE IN THE AREA OFF THE RIGHT SHOULDER OF THE ROADWAY. THE VEHICLE WAS TOTALLED. I HAVE BEEN TOLD BY THE INSURANCE APPRAISER THAT THE LEFT REAR SUSPENSION GAVE WAY AND THE LEFT REAR WHEEL AREA FOLDED UNDER. I HAD RECEIVED THE VOLUNTARY RECALL NOTICE REGARDING THE REAR SUSPENSION BACK IN AUGUST. I RECEIVED A PHONE CALL FROM THE SATURN DEALER SHORTLY THERE AFTER ADVISING ME TO CALL THE DEALERSHIP IN 3 WEEKS TO SCHEDULE THE WORK. I CALLED TO SCHEDULE THE WORK AS DIRECTED AND WAS ADVISED THAT THE PARTS WOULD NOT BE AVAILABLE UNTIL JANUARY OF 2005, AND THAT I WOULD BE RECEIVING ANOTHER LETTER. I HAVE RECEIVED NOTHING FURTHER TO DATE.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10103619December 13, 2004
STRUCTURE:BODY:HATCHBACK/LIFTGATE:HINGE AND ATTACHMENTS
THE GLASS ON THE REAR LIFTGATE SHATTERED FOR NO REASON WHILE PARKED IN THE GARAGE. DEALER AND THE MANUFACTURER WERE NOT NOTIFIED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10102576December 10, 2004
VISIBILITY:GLASS, SIDE/REAR
REAR WINDOW SHATTERED WHEN CLOSING PASSENGER DOOR DRIVERS SIDE NO APPARENT DAMAGE TO THE REAR WINDOW AT ALL. 2004 SATURN VUE PURCHASED IN APRIL 2004. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10101110December 8, 2004
ELECTRICAL SYSTEM:HORN
THE PADDING ON THE HORN WAS SO THICK THAT IT WAS HARD TO BLOW, AND WHEN FINDING IT UNDER THE COVERING, THE CONSUMER HAD TO STRIKE IT WITH FORCE. THE DEALER STATED THAT THE MANUFACTURER WOULD HAVE TO CHANGE THE DESIGN. *AK *TC BLOWING THE HORN REQUIRED AN EXCESSIVE AMOUNT OF PRESSURE TO BE APPLIED AT A PRECISE LOCATION. *SC *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10101745November 29, 2004
POWER TRAIN:AUTOMATIC TRANSMISSION
VEHICLE WOULD DECELERATE WHILE DRIVING FROM A STOP POSTION, AND TRANSMISSION WOULD MAKE A GRINDING NOISE. DEALER WAS NOTIFIED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10101580November 23, 2004
ELECTRICAL SYSTEM:HORN
THE HORN SOUNDED LOWER WHEN THE ENGINE WAS RUNNING, SOMETIMES WHEN THE VEHICLE WAS OFF, IT DID NOT WORK AT ALL. THE HORN HAS BEEN REPLACED THREE TIMES. THE DEALERS SOLUTION WAS TO TRY REMOVING A HORN FROM ANOTHER VEHICLE ON THE LOT, HOWEVER MOST OF THE HORNS WERE DEFECTIVE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10101490November 22, 2004
POWER TRAIN:AUTOMATIC TRANSMISSION
WHEN THE CONSUMER APPLIED GAS PEDAL, THE VEHICLE DID NOT MOVE. THE TRANSMISSION WAS REPLACED. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10100362November 22, 2004
ENGINE AND ENGINE COOLING
NEW VEHICLE WITH LESS THAN 2,500 MILES-2004 VUE. THEY WANT TO "FIX" REPLACE/REPAIR ENGINE FAILURE. WE KNOW THAT OTHER SYSTEMS CAN/WILL BE AFFECTED BY TOTAL BREAKDOWN ON INTERSTATE-IMMEDIATE ENGINE BLOW-NO POWER ETC. WE ARE NOT SATISFIED WITH THE "OFFER" OF REPAIR AND MINIMUM "WARRANTY" COVERAGE AS "ADDITIONALLY COURTESY OFFER". *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10100303November 21, 2004
SUSPENSION:FRONT, POWER TRAIN:AXLE ASSEMBLY
THE 2003 SATURN VUE ,,,HAS A FRON END SUSPENSION ...THAT HAD NOT BEEN RECALLD FOR THE FRONT END OF MY SATURN HAD INUMERUS PARTS REPLACED ...NOT ONLY ONE TIME BUT MORE THAN 5 TIMES, EACH PART WAS REPLACED ... SATURN DONT HELP ,,,NEITHER MY ATTORNEY GENERAL OFFICE . PLEASE LOOK ON CUSTOMER SURVEYS SITE AND YOU WILL SEE THA A LOT OF PEOPLE HAVE THE SAME POBLEM .....THAT ONE DAY WILL CAUSE A FATALITY...... ALSO MY AXLE JUST BROKEN ON THE HAYWAY ,,,MY CAR ONLY HAVE 38.000 MILES. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10100312November 21, 2004
ELECTRICAL SYSTEM
ELECTRICAL INTERMITTENT FAILURES. UNABLE TO LOCK OR UNLOCK USING REMOTE CONTROL, HEADLIGHTS, INTERIOR LIGHT, DASH LIGHTS, RADIO (ALL ELECTRICAL EXCEPT ENGINE ACCESSORIES) FAIL RANDOMLY. ON ONE OCCASSION ALL INTERIOR & EXTERIOR LIGHTING FAILED WHILE DRIVING AT NIGHT ON A DARK HIGHWAY. I WAS ABLE TO PULL OVER SAFELY BUT HAD NO HAZARD LIGHTS (AND PRESUMABLY NO BRAKE LIGHTS) TO WARN OTHER TRAFFIC. WIGGLING THE INTERIOR FUSE PANEL RESTORED POWER. LATER CHECKS OF ALL RELAYS AND FUSES REVEALED NO CONTACT OR COMPONENT FAILURES IN EITHER IN INTERIOR OR UNDER-HOOD ELECTRICAL PANELS. FURTHER INVESTIGATION FOUND NO NOTICEABLE ELECTRICAL CONNECTOR PROBLEMS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10100183November 19, 2004
STEERING:COLUMN, EQUIPMENT:ELECTRICAL
CAR HAS NUMEROUS NOISES WHICH DEALER SAYS THEY CAN'T DO ANYTHING ABOUT. THE MAIN NOISE IRRITANT SOURCE IS THE STEERING COLUMN. TECHNICIAN DROVE CAR WITH ME AND STATED THAT SATURN HAS A ELECTRONIC/MECHANICAL COMPONENTS THAT MAKE GEAR-WINDING NOISES AND CAN'T BE REPAIRED. DEALER REFUSED TO DO ANYTHING ABOUT IT.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10100130November 18, 2004
SUSPENSION:REAR
SATURN IS STALLING ABOUT FIXING THE RECALL WORK ON MY UNSAFE 2003 SATURN VUE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10101260November 18, 2004
VISIBILITY:WINDSHIELD WIPER/WASHER:LINKAGES
WINDSHIELD WASHER SPRAYER SPRAYED TOO LOW ONTO THE WINDSHIELD. DEALER STATES IT WAS OPERATING AS DESIGNED. THE SPRAY TOUCHED ONLY THE BOTTOM OF THE WINDSHIELD.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10101277November 18, 2004
ELECTRICAL SYSTEM:HORN
THE HORN FAILED. DEALERSHIP SAID THAT CONSUMER HIT THE HORN PAD TOO HARD AND DAMAGED THE WIRING. THE PROBLEM WAS NOT RESOLVED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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