Saturn Vue Complaints

2,395 consumer complaints on file.

#10127216June 30, 2005
AIR BAGS:SIDE/WINDOW
I WAS DRIVING MY 2004 SATURN VUE RED LINE WHEN I WAS STRUCK IN THE DRIVERS/DRIVERS DOOR POST AT APPROX. 40-45 MPH AND THE HEAD CURTAIN SIDE AIRBAGS DID NOT DEPLOY. MY VEHICLE WAS TOTALED,I WAS/AM INJURED.TALKING TO A SATURN MOTOR CORP. REP. ABOUT THIS IT WAS CONVEYED THAT THIS WAS NORMAL AS MY VEHICLE WAS MOVING ,NOT STOPPED.THIS DOES NOT SEEM NORMAL TO ME,AS I THOUGHT THEY WOULD DEPLOY.NOT SURE WHAT TO THINK ABOUT THE EXPLANATION,WANTED NHTSA TO KNOW.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10126720June 27, 2005
SUSPENSION:REAR
SATURN HAS A DEFECT IN THEIR REAR WHEEL BEARING ON THEIR 2003 VUE. I HAVE HAD THREE REPLACED ON MY VEHICLE AND HAVE ANOTHER OUT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10126529June 24, 2005
VEHICLE SPEED CONTROL
DT: WHILE DRIVING THE VEHICLE STALLED AND HESITATED IN THE MIDDLE OF THE HIGHWAY. THE DEALER LOOKED AT IT, THEY HAVE SPEEDED UP THE COMPUTER, BUT COULD NOT PINPOINT THE PROBLEM. IT HAPPENED EVERY WEEK OR TWO. *AK THE GAS PEDAL WOULD STICK TWICE A WEEK. *SC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10120562June 10, 2005
STRUCTURE:BODY, ENGINE AND ENGINE COOLING, VISIBILITY:WINDSHIELD WIPER/WASHER, ELECTRICAL SYSTEM, POWER TRAIN:AUTOMATIC TRANSMISSION, VEHICLE SPEED CONTROL
CONSUMER STATES: TOOK IN VEHICLE ON 5 SEPARATE TIMES FOR TRANSMISSION, WHINING NOISE WAS HEARD, ALMOST LIKE THE ENGINE WAS OVERHEATING. WAS ON HIGHWAY, AND NO MATTER HOW MUCH GAS CONSUMER GAVE IT VEHICLE WOULDN'T MOVE. WHEN GIVING IT MORE GAS THE ENGINE WOULD REV BUT STILL WOULDN'T GO. BEFORE PROBLEMS WITH TRANSMISSION, AT A SEPARATE TIME, SOMETHING WITH THE COMPUTER WENT WRONG. IT COMPLETELY SHUT DOWN. SUCH AS GAS GAUGE SHOWED EMPTY TANK AND SPEEDOMETER WENT TO ZERO.*AK WHEN AT A STOP IDLE SEEMS TO DROP AND WHEN ACCELERATING FROM STOP, VEHICLE HESTIATES AND LURCHES. TRANSAXLE SPEED SENSOR REPLACED. TRANSMISSION CONTROL MODULE REPROGRAMED DUE TO WHINING NOISE. HOOD WON'T OPEN. HOOD CABLE READJUSTED. DRIVER AND PASSENGER WASHER NOZZLE MISSING AND REPLACED. STEERING WHEEL MAKING NOISE. SHAFT BOOT GREASED. SERVICE ENGINE SOON (SES) LIGHT ON. OXYGEN SENSOR WAS CONTAMINATED AND REPLACED. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10122314May 27, 2005
STEERING:HYDRAULIC POWER ASSIST SYSTEM
DT: STEERING SYSTEM IS FAILING. STEERING LOCKS UP ON LEFT HAND TURNS, THEN STARTS STRAIGHTENING BACK OUT IN THE MIDDLE OF A TURN AND WHILE GOING ON/OFF EXIT RAMPS. AT LOW SPEEDS THE WHEEL COMPLETELY STOPS TURNING AND LOCKS UP. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10121806May 21, 2005
POWER TRAIN
DRIVER HAD THE VEHICLES CRUISE TURNED ON MOST OF THE TRIP, WITH A SPEEDOMETER READING OF 67-72MPH. AROUND TOMAH, WISCONSIN, THE DRIVER PLANNED TO EXIT/ATTEMPTED TO TURN OFF THE VEHICLES CRUISE. DRIVER DEPRESSED THE CRUISE BUTTON TO TURN OFF THE CRUISE, THE NO RESPONSE. THE DRIVER WENT TO DEPRESS/ENGAGE THE CLUTCH, AND FOUND THAT THE CLUTCH WAS STUCK AND DID NOT RESPOND/WAITED A FEW SECONDS, TRIED THE CLUTCH AGAIN, THIS TIME GETTING A RESPONSE. DRIVERS TRIP CONTINUED (WITH THE CRUISE ON) AND TRAFFIC WAS CONGESTED. THE DRIVER HAD SLOWED THE VEHICLE DOWN USING THE CRUISE & REMEMBERS A SPEEDOMETER READING OF 60MPH. TRIED TO TURN OFF THE CRUISE BUTTON. THE CRUISE FAILED TO RESPOND OR SHUT OFF AS SHE USED HER LEFT FOOT TO ENGAGE/PUSH IN THE CLUTCH WITH ABSOLUTELY NO RESPONSE. DRIVER IMMEDIATELY PUT HER FOOT ON THE BRAKE. NO RESPONSE. BOTH THE CLUTCH AND THE BRAKE PEDAL WERE LOCKED/STUCK AND DID NOT RESPOND TO THE APPLICATION OF PRESSURE APPLIED BY THE DRIVERS FEET. DRIVER TRIED TO USE BOTH FEET ON THE BRAKES -NO RESPONSE. NEITHER THE CLUTCH OR BRAKES RESPONDED. DRIVER SWERVED TO THE LEFT AND THE VEHICLE SPUN ACROSS THE HIGHWAY AS THE DRIVER APPLIED PRESSURE TO THE BRAKES AND GRASPED THE WHEEL. THE VEHICLE TRAVELED OFF THE ROAD AND INTO THE GROUND ON THE RIGHT SIDE OF THE HIGHWAY. THE WENT THROUGH A DITCH & RECALLS FRONT END HITTING AN EMBANKMENT AND THE VEHICLE THEN BEGAN A SERIES OF FLIPS AND ROLLS. AFTER HITTING THE EMBANKMENT WITH THE FRONT END OF HER CAR, THE PASSENGER OR RIGHT HAND SIDE OF THE VEHICLE SLAMMED INTO SOMETHING (UTILITY POLE) AND BEGAN AN UPSIDE DOWN FLIP THAT CONTINUED WITH AT LEAST THREE ROLLS. AT THE CONCLUSION OF THE SERIES OF ROLLS, THE DRIVER LANDED UPSIDE DOWN BEFORE THE CAR FLIPPED AGAIN AND LANDED RIGHT SIGHT UP, WITH THE FRONT END FACING THE HIGHWAY. AIRBAGS DID NOT DEPLOY.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10121506May 10, 2005
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM, VISIBILITY:WINDSHIELD, VEHICLE SPEED CONTROL, LATCHES/LOCKS/LINKAGES:DOORS:LATCH
SATURN VUE EXPERIENCING PROBLEMS WITH THE TRANSMISSION, CATALYTIC CONVERTER SHIELD, WINDSHIELD, ACCELERATOR, REAR SUSPENSION, DEFECTIVE PASSENGER SIDE BALL JOINTS, STRUTS AND BUSHINGS.***NO ANSWER REQUIRED***. *MR THE DEFECTIVE CATALYTIC CONVERTER SHIELD WAS REPLACED, THERE WAS NOISE UNDER THE VEHICLE IN THE EXHAUST AREA OF THE VEHICLE DUE TO A DEFECTIVE MUFFLER. THE WINDSHIELD RATTLED AT HIGH SPEEDS. THE ACCELERATOR PEDAL STUCK RESULTING IN SUDDEN ACCELERATION. THE DRIVER'S DOOR WOULD NOT OPEN FROM THE INSIDE. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10119536May 3, 2005
SERVICE BRAKES, AIR:ANTILOCK
OCCASIONALLY, SOMETIMES FREQUENTLY, (I CAN GO A MONTH WITHOUT IT HAPPENING), I STEP ON THE BRAKES AND JUST BEFORE THE FINAL STOP, THERE IS A LOUD GROANING SOUND AND THEN THE BRAKES LET THE CAR ROLL FORWARD A LITTLE MORE BEFORE THEY GRAB FOR THE FINAL STOP. I CAN FEEL THE PEDAL PUSHING BACK AGAINST MY FOOT. I HOLD CONSTANT PRESSURE ON THE PEDAL, BUT THE CAR STILL ROLLS FORWARD SLIGHTLY NO MATTER HOW HARD I PUSH. TWICE, THE CAR HAS ACTUALLY GONE INTO AN INTERSECTION SEVERAL FEET MORE THAN I EXPECTED IT TO. MY HUSBAND WAS WITH ME FOR ONE OF THOSE INCIDENTS. WE HAVE TAKEN THE CAR TO THE DEALER FOR SERVICE SEVERAL TIMES. ON EACH TRIP, THEY TELL US THERE IS NOTHING WRONG WITH THE BRAKES. WE FINALLY JUST TOLD THEM TO DO A COMPLETE BRAKE JOB AND PAID $500 FOR THAT WORK. LAST WEEK-END, IT HAPPENED AGAIN. CAN THIS BE AN EXAMPLE OF THE PROBLEM BEING INVESTIGATED BY NHTSA ACTION NUMBER : PE05020?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10119004April 18, 2005
POWER TRAIN:AUTOMATIC TRANSMISSION, ELECTRICAL SYSTEM:STARTER ASSEMBLY, VISIBILITY:REAR WINDOW WIPER/WASHER:MOTOR, FUEL SYSTEM, GASOLINE, STRUCTURE:BODY:HATCHBACK/LIFTGATE
PROBLEMS WITH TRANSMISSION EQUIPMENT ON 2003 SATURN VUE.***NO ANSWER REQUIRED***.*MR THREE WEEKS AFTER THE VEHICLE WAS PURCHASED THE CONSUMER WAS NOTIFIED OF A TRANSMISSION RELATED RECALL ON THE VEHICLE. FOUR MONTHS LATER THE TRANSMISSION FAILED WITHOUT WARNING IN TRAFFIC. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DETERMINED THAT THE TRANSMISSION NEEDED TO BE REPLACED (VTI TRANSMISSION). THE MANUFACTURER IS AWARE OF THE PROBLEMS WITH THE VTI TRANSMISSION BUT INSTEAD OF REPLACING THE WITH A DIFFERENT TYPE OF TRANSMISSION THEY EXTENDED THE WARRANTY. THE STARTER AND REAR WIPER MOTOR WAS REPLACED. BOTH FUEL SENDERS FAILED RESULTING IN INACCURATE FUEL READINGS. THE LIFTGATE BECAME STUCK WHEN OPENED. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10116691April 10, 2005
ENGINE AND ENGINE COOLING:ENGINE
NEW 2004 SATURN VUE(2WD) WITH 3.5 LITER V6, PURCHASED IN JULY 2004 1ST SYMPTOM: POOR FUEL EFFICIENCY 16MPG CITY INSTEAD OF 20MPG; WORSE DURING RAIN 22-24MPG HWY INSTEAD OF 28MPG; 19MPG OVERALL AVERAGE -DEALER RESPONSE NORMAL FOR FIRST 5K MILES, I'M NOW OVER 8K 2ND SYMPTOM: ENGINE BACKFIRES AFTER COLD START; WORSE DURING RAIN -DEALER RESPONSE NO TROUBLE FOUND, CHANGED OIL 3RD SYMPTOM: SLOW TO START WHEN PARKED ON SLIGHT UPWARD INCLINE -HAVEN'T NOTIFIED DEALER YET 4TH SYMPTOM: LOW COOLANT LIGHT CAME ON BUT COOLANT LEVEL WAS OK -WILL BE TAKING IT IN TO DEALER I'M CONCERNED ABOUT TAKING IT IN FOR SERVICE AFTER READING SIMILAR REPORTS ON THIS VEHICLE AND NUMEROUS TALES OF POOR RESOLUTION. PLEASE NOTIFY OR POST ABOUT ANY NEW BULLETINS OR RESOLUTIONS THAT MAY BE HELPFUL.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10117531April 6, 2005
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR, WHEELS:LUGS/NUTS/BOLTS/STUDS
WHILE DRIVING 55 MPH CONSUMER HEARD A LOUD POPPING NOISE. AS A RESULT, TIRE WAS LEANING OUTWARD. DEALER STATED THE LUGS NUTS CAME LOOSE. ALSO, WHEN APPLYING THE BRAKES VEHICLE WOBBLED FROM SIDE TO SIDE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10113257March 30, 2005
ENGINE AND ENGINE COOLING
ENGINE STALLED AT VARIOUS SPEEDS, WHICH WAS DANGEROUS WHILE ON THE ROAD. TOOK VEHICLE TO DEALER FOR A CHECK UP, BUT THE CAUSE WAS UNDETERMINED.*AK VEHICLE ACCELERATED TOO FAST WHEN PRESSING GAS PEDAL TO START AUTO AFTER STALLING. *BF *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10115942March 28, 2005
POWER TRAIN:AUTOMATIC TRANSMISSION
AFTER HAVING MY (BRAND NEW) 2003 SATURN VUE FOR 4 MONTHS, IT STOPPED IN THE MIDDLE OF AN INTERSECTION ON MY WAY TO WORK. THE CAR WAS TOWED AND THE TRANSMISSION WAS REPLACED BY SATURN. AFTER THAT, I HAVE HAD OTHER INSTANCES OF POOR PERFORMANCE BY THE VEHICLE, WHICH, AGAIN WAS RELATED TO THE TRANSMISSION. EACH TIME, SATURN EITHER REPLACED OR REPAIRED THE PART(S) THAT WERE CAUSING THE PROBLEMS. I JUST RECENTLY HAD A PROBLEM WITH THE WAY THE CAR WAS DRIVING AND I TOOK IT IN TO FIND OUT THAT I HAD YET ANOTHER TRANSMISSION PROBLEM AS WELL AS A MALFUNCTIONING REAR SUSPENSION, WHICH I FOUND OUT HAD BEEN RECALLED. ALL PARTS WERE EITHER REPAIRED OR REPLACED. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10114377March 20, 2005
SEATS:FRONT ASSEMBLY:RECLINER
I WAS SITTING AT A RED LIGHT IN MY BRAND NEW 2005 SATURN VUE AND WAS HIT FROM BEHIND BY A MEDIUM-SIZED TRANSIT BUS AT APPROX. 35-40 MPH. THE DAMAGE TO THE REAR OF THE CAR WAS EXTENSIVE AND RESULTED IN THE TOTAL LOSS OF THE CAR. MY CONCERN IS THAT THE FRONT DRIVER'S SEAT BROKE DURING THE ACCIDENT. THE BACK OF THE SEAT COLLAPSED AND FELL BACK INTO THE BACK SEAT. THE SEAT ALMOST TOTALLY BROKE UNDERNEATH AND TWISTED TO THE LEFT. I WAS THE LONE OCCUPANT IN THE CAR AND SUFFERED NUMEROUS ABRASIONS, BRUISES, CUTS, BUMPS, AND SPRAINS, AS WELL AS BACK AND NECK PAIN. I WAS WEARING MY SEAT BELT AND STILL HIT THE STEERING WHEEL, CAUSING ME TO GET CUTS ON MY LIPS AND FACE. THE MAJORITY OF THE INJURIES TO MY BODY WERE ON THE LEFT SIDE. *AK
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10114349March 19, 2005
POWER TRAIN:AUTOMATIC TRANSMISSION
MANY INCIDENCES OF SATURN VUE ROLLING BACKWARDS NON-STOP IN DRIVE (GEAR). TOLD UPON EACH OF 5 REPORTS THAT ALL AUTOMATIC TRANSMISSIONS ROLL BACKWARDS IN DRIVE. VEHICLE HAS ALSO ROLLED (NOT SLID)4 TIMES FORWARDS IN PARK DOWN THE DRIVEWAY INTO THE ROAD WITH ALL WHEELS ROLLING. IT HAS ROLLED BACKWARDS ONCE WITH ALL WHEELS ROLLING. VEHICLE NEEDED TO BE ENTERED AN EMERGENCY BRAKE PULLED. NOTHING HAS BEEN DONE TO DATE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10110910March 8, 2005
SUSPENSION:REAR
WHILE DRIVING AT ANY SPEED VEHICLE JERKED AND VIBRATED UNCONTROLLABLY. VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION, AND THE MECHANIC DETERMINED THAT THE REAR SUSPENSION NEEDED TO BE REPLACED. *AK VIBRATION WAS FELT AT SPEEDS OF 75 MPH. THE CONSUMER HEARD A GRINDING NOISE WHEN MAKING LEFT OR RIGHT TURN. REAR WHEELS LOCKING AND SKIPPING. THE DEALERSHIP FOUND REAR DIFFERENTIAL WAS BAD CAUSING VIBRATION AND DRAGGING OF WHEELS. THE CONSUMER STATED THAT THE MANUFACTURER PUT OUT A TECHNICAL SERVICE BULLETIN BUT FAILED TO ALERT THE CONSUMERS. TECHNICAL SERVICE BULLETIN DATED 04/04 # 03-04-20-003A. *TC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10112433March 2, 2005
SUSPENSION:FRONT
WE TOOK OUR VUE IN FOR THE RECENT RECALL REQUIRING REPLACEMENT OF REAR LATERAL LINK ASSEMBLIES. WE HAD A "CLUNKING" NOISE IN THE FRONT AND WERE TOLD THE FRONT LINK ASSEMBLIES, FRONT STABILIZER SHAFT AND FRONT MOUNT ASSEMBLY AND STRUT UPPER BEARING NEEDED TO ALSO BE REPLACED. WE HAD TO PAY FOR THIS. CAR IS ONLY 2 YEARS OLD BUT HAS 48,000 MILES ON IT SO IT IS OFF WARRANTY. WE WERE TOLD THE DAMAGE WAS NOT DUE TO DRIVING (I.E. HITTING A BUMP, RAILROAD TRACK, ETC) BUT IT WAS "BECAUSE THE PARTS JUST WERE CORRODED. PROBABLY FROM ROAD SALT" BY THE SERVICE REP (JESSE SCOTT, SATURN OF GRAND RAPIDS, MI). COULD THERE BE A CONNECTION WITH THE RECALL FOR THE REAR SUSPENSION AND THE ADDITIONAL DAMAGE TO THE FRONT SUSPENSION? AGAIN, THE CAR WILL NOT EVEN BE 2 YEARS OLD UNTIL MAY, 2005.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10110895March 2, 2005
STEERING:HYDRAULIC POWER ASSIST SYSTEM, SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
WHILE DRIVING VEHICLE RAN OFF THE ROAD. CONSUMER DID NOT HIT ANYTHING, AND NOTHING HIT THE VEHICLE. UPON TRYING TO STEER THE VEHICLE BACK ONTO THE ROAD THE LEFT REAR WHEEL FELL OFF. *AK THE CONSUMER STATED THAT BOTH REAR WHEELS FELL OFF. *TC
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#10110967March 2, 2005
STEERING:ELECTRIC POWER ASSIST SYSTEM
WHILE DRIVING AT ANY SPEED THE ELECTRIC POWER ASSIST SYSTEM FAILED, AND VEHICLE WANDERED. DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. *AK *TC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10113108February 28, 2005
WHEELS
CONSUMER WAS UNABLE TO KEEP THE VEHICLE ON THE ROAD WHILE DRIVING, IT SWERVED. THIS WAS DUE TO THE RUBBER ON THE REAR WHEELS WEARING OUT. THE VEHICLE IS CURRENTLY AT THE DEALERSHIP. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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