Saturn Outlook Service Bulletins

1,403 manufacturer communications on file.

• August 4, 2015•Document ID: 10113792

  Service Bulletin/Repair Instructions
  ENGINE AND ENGINE COOLING

  Mfr Comm. #:

  00-06-01-026G

  Date Added:

  August 15, 2017

  Manufacturer:

  CHEVROLET

  Summary

  This informational bulletin provides information to technicians regarding intake manifold inspection/replacement after severe internal engine damage.

  Associated Products (504)

  2016 Buick Cascada2016 Buick Enclave2016 Buick Encore2016 Buick Envision2016 Buick LaCrosse2016 Buick Regal2016 Buick Verano2016 Cadillac ATS2016 Cadillac CT62016 Cadillac CTS2016 Cadillac ELR2016 Cadillac Escalade2016 Cadillac Escalade ESV2016 Cadillac SRX2016 Cadillac XTS2016 Chevrolet Camaro2016 Chevrolet Caprice2016 Chevrolet City Express2016 Chevrolet Colorado2016 Chevrolet Corvette+ 484 more
  Associated Documents

  • DownloadMC-10113792-0001.pdf↗
• August 4, 2015•Document ID: 10089836

  Service Bulletin/Repair Instructions
  AIR BAGS; ELECTRICAL SYSTEM:WIRING

  Mfr Comm. #:

  15536

  Date Added:

  January 30, 2017

  Manufacturer:

  CHEVROLET

  Summary

  15536 - SPECIAL COVERAGE. CERTAIN 2008 – 2013 BUICK ENCLAVE, 2008-2013 GMC ACADIA, 2008-2010 SATURN OUTLOOK, AND 2009-2013 CHEVROLET TRAVERSE VEHICLES WERE RECALLED TO ADDRESS CORROSION AND/OR LOOSE CRIMPS IN THE DRIVER AND PASSENGER-SEAT MOUNTED SIDE-IMPACT AIRBAG (SIAB) WIRING-HARNESS CONNECTORS, WHICH COULD CAUSE AN INCREASE IN RESISTANCE THAT MAY DISABLE THE SIAB, FRONT-CENTER AIRBAG, IF EQUIPPED, AND SEAT-BELT PRETENSIONERS. GM HAS RECEIVED REPORTS THAT, IN SOME CASES, THE REQUIRED REPAIR MAY HAVE BEEN INCORRECTLY PERFORMED BY THE DEALER SERVICE TECHNICIAN. THE GM RECALL NUMBER WAS N14030 (GFPE NUMBER N-140030) NHTSA RECALL 14V118. DEALERS ARE TO REMOVE THE SECTION OF THE WIRE WITH THE FAULTY REPAIR AND RE-CONNECT WIRES.

  Associated Products (21)

  2013 Buick Enclave2013 Chevrolet Traverse2013 GMC Acadia2012 Buick Enclave2012 Chevrolet Traverse2012 GMC Acadia2011 Buick Enclave2011 Chevrolet Traverse2011 GMC Acadia2010 Buick Enclave2010 Chevrolet Traverse2010 GMC Acadia2010 Saturn Outlook2009 Buick Enclave2009 Chevrolet Traverse2009 GMC Acadia2009 Saturn Outlook2008 Buick Enclave2008 Chevrolet Traverse2008 GMC Acadia+ 1 more
  Associated Documents

  • DownloadMC-10089836-0001.pdf↗
• August 3, 2015•Document ID: 10113788

  Service Bulletin/Repair Instructions
  EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

  Mfr Comm. #:

  07-00-89-037H

  Date Added:

  August 15, 2017

  Manufacturer:

  PONTIAC

  Summary

  This warranty administration bulletin provides policy information on courtesy transportation and roadside assistance programs.

  Associated Products (445)

  2016 Buick Cascada2016 Buick Enclave2016 Buick Encore2016 Buick Envision2016 Buick LaCrosse2016 Buick Regal2016 Buick Verano2016 Cadillac ATS2016 Cadillac CT62016 Cadillac CTS2016 Cadillac ELR2016 Cadillac Escalade2016 Cadillac Escalade ESV2016 Cadillac SRX2016 Cadillac XTS2016 Chevrolet Camaro2016 Chevrolet Caprice2016 Chevrolet City Express2016 Chevrolet Colorado2016 Chevrolet Corvette+ 425 more
  Associated Documents

  • DownloadMC-10113788-0001.pdf↗
• August 3, 2015•Document ID: 10113787

  Service Bulletin/Repair Instructions
  SEAT BELTS:FRONT:BUCKLE ASSEMBLY; SEAT BELTS

  Mfr Comm. #:

  09-09-40-001C

  Date Added:

  August 15, 2017

  Manufacturer:

  CADILLAC

  Summary

  This informational bulletin provides information to advise dealers about seat belt buckles not operating and/or seat belt warning light illumination, as well as difficulty latching and unlatching the buckle or the buckle release button sticking.

  Associated Products (664)

  2016 Buick Cascada2016 Buick Enclave2016 Buick Encore2016 Buick Envision2016 Buick LaCrosse2016 Buick Regal2016 Buick Verano2016 Cadillac ATS2016 Cadillac CT62016 Cadillac CTS2016 Cadillac ELR2016 Cadillac Escalade2016 Cadillac Escalade ESV2016 Cadillac SRX2016 Cadillac XTS2016 Chevrolet Camaro2016 Chevrolet Caprice2016 Chevrolet City Express2016 Chevrolet Colorado2016 Chevrolet Corvette+ 644 more
  Associated Documents

  • DownloadMC-10113787-0001.pdf↗
• August 1, 2015•Document ID: 10058794

  Service Bulletin/Repair Instructions
  AIR BAGS; AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE; AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULE

  Mfr Comm. #:

  SB-15536

  Date Added:

  November 25, 2015

  Manufacturer:

  SATURN

  Summary

  BUICK/GMC/SATURN/CHEVROLET: TSB CONTAINS AN OWNER'S NOTIFICATION LETTER. SELECT DOCUMENT SEARCH BUTTON BELOW. SOME VEHICLES ARE EXPERIENCING, ON DRIVER AND PASSENGER SEAT MOUNTED SIDE IMPACT AIRBAG (SIAB) WIRING HARNESS CONNECTORS, LOOSE OR CORRODED CRIMPS, THAT IS CAUSING RESISTANCE THAT CAN DISABLE FRONT CENTER AIRBAG AND SEAT BELT PRETENSIONERS. MODEL 2008-13 ENCLAVE, OUTLOOK, TRAVERSE, ACADIA. *PE

  Associated Products (20)

  2013 Buick Enclave2013 Chevrolet Traverse2013 GMC Acadia2012 Buick Enclave2012 Chevrolet Traverse2012 GMC Acadia2011 Buick Enclave2011 Chevrolet Traverse2011 GMC Acadia2010 Buick Enclave2010 Chevrolet Traverse2010 GMC Acadia2010 Saturn Outlook2009 Buick Enclave2009 Chevrolet Traverse2009 GMC Acadia2009 Saturn Outlook2008 Buick Enclave2008 GMC Acadia2008 Saturn Outlook
  Associated Documents

  • DownloadMC-10058794-0001.pdf↗
• July 30, 2015•Document ID: 10114638

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM

  Mfr Comm. #:

  PIC5932A

  Date Added:

  August 15, 2017

  Manufacturer:

  CADILLAC

  Summary

  This Preliminary Information communication provides information to the technician about customers that may complain of various concerns when using Bluetooth components. Technician should use the Preliminary Information to gather information from the customer on their Bluetooth device and the concern they are having before calling General Motors Technical Assistance Center.

  Associated Products (451)

  2016 Buick Cascada2016 Buick Enclave2016 Buick Encore2016 Buick Envision2016 Buick LaCrosse2016 Buick Regal2016 Buick Verano2016 Cadillac ATS2016 Cadillac CT62016 Cadillac CTS2016 Cadillac ELR2016 Cadillac Escalade2016 Cadillac Escalade ESV2016 Cadillac SRX2016 Cadillac XTS2016 Chevrolet Camaro2016 Chevrolet Caprice2016 Chevrolet City Express2016 Chevrolet Colorado2016 Chevrolet Corvette+ 431 more
  Associated Documents

  • DownloadMC-10114638-0001.pdf↗
• July 23, 2015•Document ID: 10138139

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM; EQUIPMENT:APPLIANCE:AIR CONDITIONER

  Mfr Comm. #:

  99-01-39-004G

  Date Added:

  May 21, 2018

  Manufacturer:

  PONTIAC

  Summary

  This technical bulletin provides repair information for the correction of a customer concern of short duration musty odors emitted from the HVAC system at vehicle start-up in hot, humid conditions.

  Associated Products (300)

  2016 Buick Cascada2016 Buick Enclave2016 Buick Encore2016 Buick Envision2016 Buick LaCrosse2016 Buick Regal2016 Buick Verano2016 Cadillac ATS2016 Cadillac CTS2016 Cadillac ELR2016 Cadillac Escalade2016 Cadillac Escalade ESV2016 Cadillac SRX2016 Cadillac XTS2016 Chevrolet Camaro2016 Chevrolet Caprice2016 Chevrolet City Express2016 Chevrolet Colorado2016 Chevrolet Corvette2016 Chevrolet Cruze+ 280 more
  Associated Documents

  • DownloadMC-10138139-0001.pdf↗
• July 21, 2015•Document ID: 10138137

  Service Bulletin/Repair Instructions
  EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL; ELECTRICAL SYSTEM

  Mfr Comm. #:

  03-06-03-003E

  Date Added:

  May 21, 2018

  Manufacturer:

  BUICK

  Summary

  This warranty administration bulletin provides policy information on ACDelco® replacement battery warranty procedures.

  Associated Products (393)

  2016 Buick Cascada2016 Buick Enclave2016 Buick Encore2016 Buick LaCrosse2016 Buick Regal2016 Buick Verano2016 Cadillac ATS2016 Cadillac CT62016 Cadillac CTS2016 Cadillac ELR2016 Cadillac Escalade2016 Cadillac Escalade ESV2016 Cadillac SRX2016 Cadillac XTS2016 Chevrolet Camaro2016 Chevrolet Caprice2016 Chevrolet City Express2016 Chevrolet Colorado2016 Chevrolet Corvette2016 Chevrolet Cruze+ 373 more
  Associated Documents

  • DownloadMC-10138137-0001.pdf↗
• July 16, 2015•Document ID: 10138130

  Service Bulletin/Repair Instructions
  POWER TRAIN:MANUAL TRANSMISSION

  Mfr Comm. #:

  03-07-29-004J

  Date Added:

  May 21, 2018

  Manufacturer:

  CHEVROLET

  Summary

  This informational bulletin provides technicians with information to assist in identifying operating characteristics of manual transmissions that repair attempts will not change.

  Associated Products (381)

  2016 Buick Cascada2016 Buick Enclave2016 Buick Encore2016 Buick Envision2016 Buick LaCrosse2016 Buick Regal2016 Buick Verano2016 Cadillac ATS2016 Cadillac CT62016 Cadillac CTS2016 Cadillac ELR2016 Cadillac XTS2016 Chevrolet Camaro2016 Chevrolet Caprice2016 Chevrolet City Express2016 Chevrolet Colorado2016 Chevrolet Corvette2016 Chevrolet Cruze2016 Chevrolet Impala2016 Chevrolet Malibu+ 361 more
  Associated Documents

  • DownloadMC-10138130-0001.pdf↗
• July 15, 2015•Document ID: 10138125

  Service Bulletin/Repair Instructions
  EQUIPMENT

  Mfr Comm. #:

  03-00-89-006L

  Date Added:

  May 21, 2018

  Manufacturer:

  CADILLAC

  Summary

  This informational bulletin provides dealership personnel with information on new vehicle Pre-Delivery Inspection (PDI) process and to encourage delivering quality vehicles and generating higher CSi scores.

  Associated Products (443)

  2016 Buick Cascada2016 Buick Enclave2016 Buick Encore2016 Buick Envision2016 Buick LaCrosse2016 Buick Regal2016 Buick Verano2016 Cadillac ATS2016 Cadillac CT62016 Cadillac CTS2016 Cadillac ELR2016 Cadillac Escalade2016 Cadillac Escalade ESV2016 Cadillac SRX2016 Cadillac XTS2016 Chevrolet Camaro2016 Chevrolet Caprice2016 Chevrolet City Express2016 Chevrolet Colorado2016 Chevrolet Corvette+ 423 more
  Associated Documents

  • DownloadMC-10138125-0001.pdf↗
• July 10, 2015•Document ID: 10138117

  Service Bulletin/Repair Instructions
  EQUIPMENT ADAPTIVE/MOBILITY; STRUCTURE; EQUIPMENT

  Mfr Comm. #:

  01-08-51-003E

  Date Added:

  May 21, 2018

  Manufacturer:

  CHEVROLET

  Summary

  This informational bulletin provides recommendations and product information for application of anti-corrosion materials

  Associated Products (406)

  2016 Buick Cascada2016 Buick Enclave2016 Buick Encore2016 Buick Envision2016 Buick LaCrosse2016 Buick Regal2016 Buick Verano2016 Cadillac ATS2016 Cadillac CT62016 Cadillac CTS2016 Cadillac ELR2016 Cadillac Escalade2016 Cadillac Escalade ESV2016 Cadillac SRX2016 Cadillac XTS2016 Chevrolet Camaro2016 Chevrolet Caprice2016 Chevrolet City Express2016 Chevrolet Colorado2016 Chevrolet Corvette+ 386 more
  Associated Documents

  • DownloadMC-10138117-0001.pdf↗
• July 10, 2015•Document ID: 10138114

  Service Bulletin/Repair Instructions
  EQUIPMENT; SEATS; ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

  Mfr Comm. #:

  06-00-89-029K

  Date Added:

  May 21, 2018

  Manufacturer:

  CHEVROLET

  Summary

  This informational bulletin provides dealership personnel with information on interior cleaning of Instrument Panel (IP), hard or plastic surfaces, seats, carpet, leather, vinyl, fabric cleaner, stain remover, restorer and product availability.

  Associated Products (406)

  2015 Buick Enclave2015 Buick Encore2015 Buick LaCrosse2015 Buick Regal2015 Buick Verano2015 Cadillac ATS2015 Cadillac CTS2015 Cadillac ELR2015 Cadillac Escalade2015 Cadillac Escalade ESV2015 Cadillac SRX2015 Cadillac XTS2015 Chevrolet Camaro2015 Chevrolet Caprice2015 Chevrolet City Express2015 Chevrolet Colorado2015 Chevrolet Corvette2015 Chevrolet Cruze2015 Chevrolet Equinox2015 Chevrolet Express+ 386 more
  Associated Documents

  • DownloadMC-10138114-0001.pdf↗
• July 10, 2015•Document ID: 10138113

  Service Bulletin/Repair Instructions
  FUEL SYSTEM, GASOLINE

  Mfr Comm. #:

  05-06-04-022M

  Date Added:

  May 21, 2018

  Manufacturer:

  GMC

  Summary

  This informational bulletin provides information on TOP TIER Detergent Gasoline and available retail brands.

  Associated Products (378)

  2016 Buick Cascada2016 Buick Enclave2016 Buick Encore2016 Buick Envision2016 Buick LaCrosse2016 Buick Regal2016 Buick Verano2016 Cadillac ATS2016 Cadillac CT62016 Cadillac CTS2016 Cadillac ELR2016 Cadillac Escalade2016 Cadillac Escalade ESV2016 Cadillac SRX2016 Cadillac XTS2016 Chevrolet Camaro2016 Chevrolet Caprice2016 Chevrolet City Express2016 Chevrolet Colorado2016 Chevrolet Corvette+ 358 more
  Associated Documents

  • DownloadMC-10138113-0001.pdf↗
• July 10, 2015•Document ID: 10114598

  Service Bulletin/Repair Instructions
  EQUIPMENT:ELECTRICAL; EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)

  Mfr Comm. #:

  PIC5491G

  Date Added:

  August 15, 2017

  Manufacturer:

  CHEVROLET

  Summary

  This Preliminary Information communication provides information to the technician about vehicles that have an OnStar system that will not power up. Technician should turn off the ignition and cancel retained accessory power. After the vehicle has powered down remove power to the OnStar module for five minutes. After the power has been removed for five minutes, if the OnStar system is working release the vehicle. If the OnStar system is still inoperative continue with published Service Information diagnostics.

  Associated Products (421)

  2015 Buick Enclave2015 Buick Encore2015 Buick LaCrosse2015 Buick Regal2015 Buick Verano2015 Cadillac ATS2015 Cadillac CTS2015 Cadillac ELR2015 Cadillac Escalade2015 Cadillac Escalade ESV2015 Cadillac SRX2015 Cadillac XTS2015 Chevrolet Camaro2015 Chevrolet Caprice2015 Chevrolet City Express2015 Chevrolet Colorado2015 Chevrolet Corvette2015 Chevrolet Cruze2015 Chevrolet Equinox2015 Chevrolet Express+ 401 more
  Associated Documents

  • DownloadMC-10114598-0001.pdf↗
• July 9, 2015•Document ID: 10114597

  Service Bulletin/Repair Instructions
  POWER TRAIN; EQUIPMENT:ELECTRICAL

  Mfr Comm. #:

  PIT5442

  Date Added:

  August 15, 2017

  Manufacturer:

  CHEVROLET

  Summary

  This Preliminary Information communication provides information to the technician of an engine power reduced message on the driver information center after performing the Canada Onstar® 4G upgrade. If the concern is present park the vehicle outside and call General Motors Technical Assistance Center.

  Associated Products (227)

  2015 Buick Enclave2015 Buick Encore2015 Buick LaCrosse2015 Buick Regal2015 Buick Verano2015 Cadillac ATS2015 Cadillac CTS2015 Cadillac ELR2015 Cadillac Escalade2015 Cadillac Escalade ESV2015 Cadillac SRX2015 Cadillac XTS2015 Chevrolet Camaro2015 Chevrolet Caprice2015 Chevrolet City Express2015 Chevrolet Colorado2015 Chevrolet Corvette2015 Chevrolet Cruze2015 Chevrolet Equinox2015 Chevrolet Express+ 207 more
  Associated Documents

  • DownloadMC-10114597-0001.pdf↗
• July 7, 2015•Document ID: 10137943

  Service Bulletin/Repair Instructions
  EQUIPMENT; EQUIPMENT ADAPTIVE/MOBILITY; ELECTRICAL SYSTEM

  Mfr Comm. #:

  03-06-03-004N

  Date Added:

  May 21, 2018

  Manufacturer:

  GMC

  Summary

  This informational bulletin provides information to dealership personnel regarding warranty codes generated by EL-50313 Midtronics GR8 Battery Tester/Charger required for claim processing on labor operations 4041510, 4041520 and 250 mile/400 km labor operation restriction (North America ONLY).

  Associated Products (481)

  2016 Buick Cascada2016 Buick Enclave2016 Buick Encore2016 Buick Envision2016 Buick LaCrosse2016 Buick Regal2016 Buick Verano2016 Cadillac ATS2016 Cadillac CT62016 Cadillac CTS2016 Cadillac ELR2016 Cadillac Escalade2016 Cadillac Escalade ESV2016 Cadillac SRX2016 Cadillac XTS2016 Chevrolet Camaro2016 Chevrolet Caprice2016 Chevrolet City Express2016 Chevrolet Colorado2016 Chevrolet Corvette+ 461 more
  Associated Documents

  • DownloadMC-10137943-0001.pdf↗
• June 29, 2015•Document ID: 10115076

  Service Bulletin/Repair Instructions
  EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL; EQUIPMENT:ELECTRICAL

  Mfr Comm. #:

  PIC5650B

  Date Added:

  August 15, 2017

  Manufacturer:

  CADILLAC

  Summary

  This Preliminary Information communication provides information to the technician about vehicles that have an intermittent no crank, no start, or start stall concern with the security light coming on. Technician may find Diagnostic Trouble Codes B3055, B3060, and/or B3935. Technician should not replace any parts for this concern. If unable to duplicate the concern ask if the customer uses any Radio Frequency Identification Devices when the concern is present. Dealer should also direct their customers to the appropriate section in the Owner manuals that references that the device complies.

  Associated Products (170)

  2015 Buick Enclave2015 Buick LaCrosse2015 Buick Regal2015 Buick Verano2015 Cadillac ATS2015 Cadillac CTS2015 Cadillac Escalade2015 Cadillac Escalade ESV2015 Cadillac SRX2015 Chevrolet Cruze2015 Chevrolet Equinox2015 Chevrolet Silverado2015 Chevrolet Sonic2015 Chevrolet Suburban2015 Chevrolet Tahoe2015 Chevrolet Traverse2015 GMC Acadia2015 GMC Sierra2015 GMC Terrain2015 GMC Yukon+ 150 more
  Associated Documents

  • DownloadMC-10115076-0001.pdf↗
• June 23, 2015•Document ID: 10113703

  Service Bulletin/Repair Instructions
  ENGINE AND ENGINE COOLING; ELECTRICAL SYSTEM

  Mfr Comm. #:

  07-06-04-019E

  Date Added:

  August 15, 2017

  Manufacturer:

  PONTIAC

  Summary

  This technical bulletin provides repair information for repairing the IP to body harness connector to correct a customer concern for intermittent Malfunction Indicator Lamp (MIL) illuminated with Reduced Engine Power displayed and DTC P2138 set.

  Associated Products (462)

  2015 Buick Enclave2015 Buick Encore2015 Buick LaCrosse2015 Buick Regal2015 Buick Verano2015 Cadillac ATS2015 Cadillac CTS2015 Cadillac ELR2015 Cadillac Escalade2015 Cadillac Escalade ESV2015 Cadillac SRX2015 Cadillac XTS2015 Chevrolet Camaro2015 Chevrolet Caprice2015 Chevrolet City Express2015 Chevrolet Colorado2015 Chevrolet Corvette2015 Chevrolet Cruze2015 Chevrolet Equinox2015 Chevrolet Express+ 442 more
  Associated Documents

  • DownloadMC-10113703-0001.pdf↗
• June 22, 2015•Document ID: 10115067

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM

  Mfr Comm. #:

  PIC6107

  Date Added:

  August 15, 2017

  Manufacturer:

  CHEVROLET

  Summary

  This Preliminary Information communication provides information to the technician about being unable to receive OnStar ?Over The Air? updates. Technician will need to press the OnStar button and verify they have an active account and that the call connects with data and location.

  Associated Products (703)

  2016 Buick Cascada2016 Buick Enclave2016 Buick Encore2016 Buick Envision2016 Buick LaCrosse2016 Buick Regal2016 Buick Verano2016 Cadillac ATS2016 Cadillac CT62016 Cadillac CTS2016 Cadillac ELR2016 Cadillac Escalade2016 Cadillac Escalade ESV2016 Cadillac SRX2016 Cadillac XTS2016 Chevrolet Camaro2016 Chevrolet Caprice2016 Chevrolet City Express2016 Chevrolet Colorado2016 Chevrolet Corvette+ 683 more
  Associated Documents

  • DownloadMC-10115067-0001.pdf↗
• June 22, 2015•Document ID: 10113701

  Service Bulletin/Repair Instructions
  EQUIPMENT ADAPTIVE/MOBILITY

  Mfr Comm. #:

  02-00-89-002O

  Date Added:

  August 15, 2017

  Manufacturer:

  CHEVROLET

  Summary

  This informational bulletin provides information for dealers/technicians on when and how to submit a Field Product Report (FPR) (U.S. Dealers Only).

  Associated Products (498)

  2016 Buick Cascada2016 Buick Enclave2016 Buick Encore2016 Buick Envision2016 Buick LaCrosse2016 Buick Regal2016 Buick Verano2016 Cadillac ATS2016 Cadillac CT62016 Cadillac CTS2016 Cadillac ELR2016 Cadillac Escalade2016 Cadillac Escalade ESV2016 Cadillac SRX2016 Cadillac XTS2016 Chevrolet Camaro2016 Chevrolet Caprice2016 Chevrolet City Express2016 Chevrolet Colorado2016 Chevrolet Corvette+ 478 more
  Associated Documents

  • DownloadMC-10113701-0001.pdf↗