Saturn Outlook Service Bulletins

1,403 manufacturer communications on file.

• November 23, 2015•Document ID: 10115128

  Service Bulletin/Repair Instructions
  EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)

  Mfr Comm. #:

  PIC3100E

  Date Added:

  August 15, 2017

  Manufacturer:

  CHEVROLET

  Summary

  This Preliminary Information communication provides information to the technician about vehicle's odometer appears to be inaccurate relative to a known distance traveled. Technician should obtain a hand-held GPS unit to test the odometer. If a hand held GPS unit is not available, the only other option is to verify the miles traveled using a surveyor's wheel or a dynamometer.

  Associated Products (703)

  2016 Buick Cascada2016 Buick Enclave2016 Buick Encore2016 Buick Envision2016 Buick LaCrosse2016 Buick Regal2016 Buick Verano2016 Cadillac ATS2016 Cadillac CT62016 Cadillac CTS2016 Cadillac ELR2016 Cadillac Escalade2016 Cadillac Escalade ESV2016 Cadillac SRX2016 Cadillac XTS2016 Chevrolet Camaro2016 Chevrolet Caprice2016 Chevrolet City Express2016 Chevrolet Colorado2016 Chevrolet Corvette+ 683 more
  Associated Documents

  • DownloadMC-10115128-0001.pdf↗
• November 23, 2015•Document ID: 10075740

  Service Bulletin/Repair Instructions
  ENGINE

  Mfr Comm. #:

  PIP5216C

  Date Added:

  July 7, 2016

  Manufacturer:

  BUICK

  Summary

  If a vehicle comes into the dealership with a knock noise, seized engine, lower end squeak or squeal or any condition that you suspect a rod or main bearing failure.

  Associated Products (126)

  2016 Buick Enclave2016 Buick LaCrosse2016 Cadillac ATS2016 Cadillac CTS2016 Cadillac SRX2016 Cadillac XT52016 Chevrolet Colorado2016 Chevrolet Equinox2016 Chevrolet Impala2016 Chevrolet Traverse2016 GMC Acadia2016 GMC Canyon2016 GMC Terrain2015 Buick Enclave2015 Buick LaCrosse2015 Cadillac ATS2015 Cadillac CT62015 Cadillac CTS2015 Cadillac SRX2015 Cadillac XT5+ 106 more
  Associated Documents

  • DownloadMC-10075740-0001.pdf↗
• November 20, 2015•Document ID: 10137249

  Service Bulletin/Repair Instructions
  EQUIPMENT:ELECTRICAL

  Mfr Comm. #:

  15-08-44-001F

  Date Added:

  May 21, 2018

  Manufacturer:

  GMC

  Summary

  This informational bulletin provides information on a GM of Canada OnStar cellular communication upgrade.

  Associated Products (547)

  2015 Buick Enclave2015 Cadillac Escalade2015 Cadillac Escalade ESV2015 Chevrolet Camaro2015 Chevrolet Express2015 Chevrolet Silverado2015 Chevrolet Suburban2015 Chevrolet Tahoe2015 Chevrolet Traverse2015 GMC Acadia2015 GMC Savana2015 GMC Sierra2015 GMC Yukon2015 GMC Yukon XL2014 Buick Enclave2014 Buick Encore2014 Buick LaCrosse2014 Buick Regal2014 Buick Verano2014 Cadillac ATS+ 527 more
  Associated Documents

  • DownloadMC-10137249-0001.pdf↗
• November 20, 2015•Document ID: 10137246

  Service Bulletin/Repair Instructions
  EQUIPMENT:ELECTRICAL

  Mfr Comm. #:

  15-08-44-001G

  Date Added:

  May 21, 2018

  Manufacturer:

  BUICK

  Summary

  This informational bulletin provides information on a GM of Canada OnStar cellular communication upgrade.

  Associated Products (547)

  2015 Buick Enclave2015 Cadillac Escalade2015 Cadillac Escalade ESV2015 Chevrolet Camaro2015 Chevrolet Express2015 Chevrolet Silverado2015 Chevrolet Suburban2015 Chevrolet Tahoe2015 Chevrolet Traverse2015 GMC Acadia2015 GMC Savana2015 GMC Sierra2015 GMC Yukon2015 GMC Yukon XL2014 Buick Enclave2014 Buick Encore2014 Buick LaCrosse2014 Buick Regal2014 Buick Verano2014 Cadillac ATS+ 527 more
  Associated Documents

  • DownloadMC-10137246-0001.pdf↗
• November 12, 2015•Document ID: 10137237

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM:WIRING

  Mfr Comm. #:

  10-00-89-005E

  Date Added:

  May 21, 2018

  Manufacturer:

  CADILLAC

  Summary

  This warranty administration bulletin adds the 2016 model year to a communication which provides dealership personnel revised wiring repair labor operations and required additional information.

  Associated Products (394)

  2016 Buick Cascada2016 Buick Enclave2016 Buick Encore2016 Buick Envision2016 Buick LaCrosse2016 Buick Regal2016 Buick Verano2016 Cadillac ATS2016 Cadillac CT62016 Cadillac CTS2016 Cadillac ELR2016 Cadillac Escalade2016 Cadillac Escalade ESV2016 Cadillac SRX2016 Cadillac XTS2016 Chevrolet Camaro2016 Chevrolet Caprice2016 Chevrolet City Express2016 Chevrolet Colorado2016 Chevrolet Corvette+ 374 more
  Associated Documents

  • DownloadMC-10137237-0001.pdf↗
• November 4, 2015•Document ID: 10115095

  Service Bulletin/Repair Instructions
  ENGINE

  Mfr Comm. #:

  PIP5216B

  Date Added:

  August 15, 2017

  Manufacturer:

  CHEVROLET

  Summary

  This Preliminary Information communication provides information to the technician about vehicles that have a knock noise, seized engine, lower end squeak or squeal from the engine. Technician will inspect the oil control solenoids for metal debris. Also inspect for damage to the cam caps Journals and camshaft journals on the heads. The check the timing chain idler sprockets for stiffness when turning. If any of these instances would be a cause to replace the engine instead of repair.

  Associated Products (118)

  2016 Buick Enclave2016 Buick LaCrosse2016 Cadillac ATS2016 Cadillac CTS2016 Cadillac SRX2016 Cadillac XTS2016 Chevrolet Camaro2016 Chevrolet Colorado2016 Chevrolet Equinox2016 Chevrolet Impala2016 Chevrolet Traverse2016 GMC Acadia2016 GMC Canyon2016 GMC Terrain2015 Buick Enclave2015 Buick LaCrosse2015 Cadillac ATS2015 Cadillac SRX2015 Cadillac XTS2015 Chevrolet Camaro+ 98 more
  Associated Documents

  • DownloadMC-10115095-0001.pdf↗
• October 30, 2015•Document ID: 10126401

  Service Bulletin/Repair Instructions
  STRUCTURE

  Mfr Comm. #:

  02-07-30-029Y

  Date Added:

  December 22, 2017

  Manufacturer:

  PONTIAC

  Summary

  This informational bulletin provides information on the PQC assembly replacement process - for dealers required to contact PQC prior to replacing an assembly (U.S. and Canada only).

  Associated Products (258)

  2016 Buick Cascada2016 Buick Enclave2016 Buick Encore2016 Buick Envision2016 Buick LaCrosse2016 Buick Regal2016 Buick Verano2016 Cadillac ATS2016 Cadillac CT62016 Cadillac CTS2016 Cadillac ELR2016 Cadillac Escalade2016 Cadillac Escalade ESV2016 Cadillac SRX2016 Cadillac XTS2016 Chevrolet 35002016 Chevrolet Camaro2016 Chevrolet Caprice2016 Chevrolet City Express2016 Chevrolet Colorado+ 238 more
  Associated Documents

  • DownloadMC-10126401-0001.pdf↗
• October 27, 2015•Document ID: 10126395

  Service Bulletin/Repair Instructions
  ENGINE AND ENGINE COOLING

  Mfr Comm. #:

  01-06-01-011I

  Date Added:

  December 22, 2017

  Manufacturer:

  CADILLAC

  Summary

  This informational bulletin provides guidelines and diagnostic/repair information to technicians regarding vehicle engine oil consumption.

  Associated Products (495)

  2016 Buick Cascada2016 Buick Enclave2016 Buick Encore2016 Buick Envision2016 Buick LaCrosse2016 Buick Regal2016 Buick Verano2016 Cadillac ATS2016 Cadillac CT62016 Cadillac CTS2016 Cadillac ELR2016 Cadillac Escalade2016 Cadillac Escalade ESV2016 Cadillac SRX2016 Cadillac XTS2016 Chevrolet Camaro2016 Chevrolet Caprice2016 Chevrolet City Express2016 Chevrolet Colorado2016 Chevrolet Corvette+ 475 more
  Associated Documents

  • DownloadMC-10126395-0001.pdf↗
• October 26, 2015•Document ID: 10126393

  Service Bulletin/Repair Instructions
  EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

  Mfr Comm. #:

  08-08-44-029F

  Date Added:

  December 22, 2017

  Manufacturer:

  CHEVROLET

  Summary

  This warranty administration bulletin provides policy information on an updated warranty and policy exchange program for electronic products through GM authorized Electronic Service Centers (ESCs) (U.S. and Canada).

  Associated Products (355)

  2016 Buick Cascada2016 Buick Enclave2016 Buick Encore2016 Buick Envision2016 Buick LaCrosse2016 Buick Regal2016 Buick Verano2016 Cadillac ATS2016 Cadillac CT62016 Cadillac CTS2016 Cadillac ELR2016 Cadillac Escalade2016 Cadillac Escalade ESV2016 Cadillac SRX2016 Cadillac XTS2016 Chevrolet 35002016 Chevrolet Camaro2016 Chevrolet Caprice2016 Chevrolet City Express2016 Chevrolet Colorado+ 335 more
  Associated Documents

  • DownloadMC-10126393-0001.pdf↗
• October 23, 2015•Document ID: 10126391

  Service Bulletin/Repair Instructions
  POWER TRAIN; STEERING

  Mfr Comm. #:

  PI0620A

  Date Added:

  December 22, 2017

  Manufacturer:

  SATURN

  Summary

  This preliminary informational bulletin provides technicians diagnostic and repair information for GM recommending that the fluid be changed to DEXRON®-VI automatic transmission fluid when a steering gear assembly is replaced for any reason.

  Associated Products (19)

  2012 Buick Enclave2012 Chevrolet Traverse2012 GMC Acadia2011 Buick Enclave2011 Chevrolet Traverse2011 GMC Acadia2010 Buick Enclave2010 Chevrolet Traverse2010 GMC Acadia2010 Saturn Outlook2009 Buick Enclave2009 Chevrolet Traverse2009 GMC Acadia2009 Saturn Outlook2008 Buick Enclave2008 GMC Acadia2008 Saturn Outlook2007 GMC Acadia2007 Saturn Outlook
  Associated Documents

  • DownloadMC-10126391-0001.pdf↗
• October 22, 2015•Document ID: 10126385

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM:SOFTWARE; EQUIPMENT:ELECTRICAL

  Mfr Comm. #:

  PI0799A

  Date Added:

  December 22, 2017

  Manufacturer:

  CADILLAC

  Summary

  This preliminary informational bulletin adds the 2014 - 2016 model years to cleaning information to correct a customer concern of seeing a white film/residue on the IP pad and/or door trim panels.

  Associated Products (350)

  2016 Buick Cascada2016 Buick Enclave2016 Buick Encore2016 Buick Envision2016 Buick LaCrosse2016 Buick Regal2016 Buick Verano2016 Cadillac ATS2016 Cadillac CT62016 Cadillac CTS2016 Cadillac ELR2016 Cadillac Escalade2016 Cadillac Escalade ESV2016 Cadillac SRX2016 Cadillac XTS2016 Chevrolet 35002016 Chevrolet Camaro2016 Chevrolet Caprice2016 Chevrolet City Express2016 Chevrolet Colorado+ 330 more
  Associated Documents

  • DownloadMC-10126385-0001.pdf↗
• October 19, 2015•Document ID: 10114909

  Service Bulletin/Repair Instructions
  EQUIPMENT ADAPTIVE/MOBILITY; ENGINE

  Mfr Comm. #:

  PIP3423M

  Date Added:

  August 15, 2017

  Manufacturer:

  CHEVROLET

  Summary

  This Preliminary Information communication provides information to the technician that Diagnostic Trouble Codes P0016, P0017, P0018, P0019, P0008 or P0009 may be set. Technician will need to inspect for loose timing chains or tensioners. If after following Service Information diagnostics the root cause is not found inspect the reluctor for the crankshaft sensor. If the reluctor has moved then replace crankshaft.

  Associated Products (132)

  2016 Buick Enclave2016 Buick LaCrosse2016 Cadillac SRX2016 Cadillac XTS2016 Chevrolet Colorado2016 Chevrolet Equinox2016 Chevrolet Impala2016 Chevrolet Traverse2016 GMC Acadia2016 GMC Canyon2016 GMC Terrain2015 Buick Enclave2015 Buick LaCrosse2015 Cadillac ATS2015 Cadillac CTS2015 Cadillac SRX2015 Cadillac XTS2015 Chevrolet Camaro2015 Chevrolet Colorado2015 Chevrolet Equinox+ 112 more
  Associated Documents

  • DownloadMC-10114909-0001.pdf↗
• October 19, 2015•Document ID: 10114908

  Service Bulletin/Repair Instructions
  ENGINE

  Mfr Comm. #:

  PIP4919E

  Date Added:

  August 15, 2017

  Manufacturer:

  CADILLAC

  Summary

  This Preliminary Information communication provides information to the technician about vehicle that may have black smoke on a cold start. A dual-pulse injection strategy is utilized during engine cold start to reduce the time required to bring the catalytic converter up to operating temperature. This split injection strategy lasts for about 60 seconds on cold start. This process may cause the customer to see increased black smoke during cold start and should be considered normal.

  Associated Products (95)

  2016 Buick Enclave2016 Buick LaCrosse2016 Cadillac ATS2016 Cadillac CTS2016 Cadillac SRX2016 Cadillac XTS2016 Chevrolet Colorado2016 Chevrolet Equinox2016 Chevrolet Impala2016 Chevrolet Traverse2016 GMC Acadia2016 GMC Canyon2015 Buick Enclave2015 Buick LaCrosse2015 Cadillac ATS2015 Cadillac CTS2015 Cadillac SRX2015 Cadillac XTS2015 Chevrolet Camaro2015 Chevrolet Colorado+ 75 more
  Associated Documents

  • DownloadMC-10114908-0001.pdf↗
• October 16, 2015•Document ID: 10114903

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM; EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.

  Mfr Comm. #:

  PIC5953B

  Date Added:

  August 15, 2017

  Manufacturer:

  CHEVROLET

  Summary

  This Preliminary Information communication provides information to the technician about vehicles that may have an issue when using Bluetooth voice recognition with an iPhone. Technician should work with the customer to insure the phone contacts to not have any Emojis loaded to any contact.

  Associated Products (703)

  2016 Buick Cascada2016 Buick Enclave2016 Buick Encore2016 Buick Envision2016 Buick LaCrosse2016 Buick Regal2016 Buick Verano2016 Cadillac ATS2016 Cadillac CT62016 Cadillac CTS2016 Cadillac ELR2016 Cadillac Escalade2016 Cadillac Escalade ESV2016 Cadillac SRX2016 Cadillac XTS2016 Chevrolet Camaro2016 Chevrolet Caprice2016 Chevrolet City Express2016 Chevrolet Colorado2016 Chevrolet Corvette+ 683 more
  Associated Documents

  • DownloadMC-10114903-0001.pdf↗
• October 14, 2015•Document ID: 10126375

  Service Bulletin/Repair Instructions
  EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL; ELECTRICAL SYSTEM:12V/24V/48V BATTERY

  Mfr Comm. #:

  15-NA-030

  Date Added:

  December 22, 2017

  Manufacturer:

  GMC

  Summary

  This informational bulletin provides information to dealership personnel on the use of non-GM approved battery chargers and booster packs.

  Associated Products (355)

  2016 Buick Cascada2016 Buick Enclave2016 Buick Encore2016 Buick Envision2016 Buick LaCrosse2016 Buick Regal2016 Buick Verano2016 Cadillac ATS2016 Cadillac CT62016 Cadillac CTS2016 Cadillac ELR2016 Cadillac Escalade2016 Cadillac Escalade ESV2016 Cadillac SRX2016 Cadillac XTS2016 Chevrolet 35002016 Chevrolet Camaro2016 Chevrolet Caprice2016 Chevrolet City Express2016 Chevrolet Colorado+ 335 more
  Associated Documents

  • DownloadMC-10126375-0001.pdf↗
• October 14, 2015•Document ID: 10114894

  Service Bulletin/Repair Instructions
  STRUCTURE:FRAME AND MEMBERS; SUSPENSION

  Mfr Comm. #:

  PIP5338

  Date Added:

  August 15, 2017

  Manufacturer:

  CHEVROLET

  Summary

  This Preliminary Information communication provides information to the technician about vibration complaints that are one of the most challenging complaints to accurately diagnose and repair. Technician will need to use Pico Oscilloscope Diagnostic Kit to effectively diagnosis vehicles. Technician should drive the vehicle will using the Pico Oscilloscope to record data. After the data is recorded it should be reviewed to determine the root cause of the concern. If a repair attempt made the concern better but not eliminated or had no affect at all, and are requesting assistance from General Motors Technical Assistance Center record another Pico file and save it to the computer. After the new Pico Oscilloscope data has been saved email the data to General Motors Technical Assistance Center in the subject line include ?Vibration? ?Business Associate Code? and the last 8 of the Vehicle Identification Number.

  Associated Products (721)

  2016 Buick Cascada2016 Buick Enclave2016 Buick Encore2016 Buick Envision2016 Buick LaCrosse2016 Buick Regal2016 Buick Verano2016 Cadillac ATS2016 Cadillac CT62016 Cadillac CTS2016 Cadillac ELR2016 Cadillac Escalade2016 Cadillac Escalade ESV2016 Cadillac SRX2016 Cadillac XTS2016 Chevrolet Camaro2016 Chevrolet Caprice2016 Chevrolet City Express2016 Chevrolet Colorado2016 Chevrolet Corvette+ 701 more
  Associated Documents

  • DownloadMC-10114894-0001.pdf↗
• October 13, 2015•Document ID: 10126370

  Service Bulletin/Repair Instructions
  EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL; POWER TRAIN

  Mfr Comm. #:

  06-00-89-031C

  Date Added:

  December 22, 2017

  Manufacturer:

  BUICK

  Summary

  This informational bulletin provides information to dealership personnel on proper engine and automatic transmission/transaxle identification.

  Associated Products (314)

  2015 Buick Enclave2015 Buick Encore2015 Buick LaCrosse2015 Buick Regal2015 Buick Verano2015 Cadillac ATS2015 Cadillac CTS2015 Cadillac ELR2015 Cadillac Escalade2015 Cadillac Escalade ESV2015 Cadillac SRX2015 Cadillac XTS2015 Chevrolet Camaro2015 Chevrolet Caprice2015 Chevrolet City Express2015 Chevrolet Colorado2015 Chevrolet Corvette2015 Chevrolet Cruze2015 Chevrolet Equinox2015 Chevrolet Express+ 294 more
  Associated Documents

  • DownloadMC-10126370-0001.pdf↗
• October 13, 2015•Document ID: 10126369

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM

  Mfr Comm. #:

  15-06-03-001A

  Date Added:

  December 22, 2017

  Manufacturer:

  HUMMER

  Summary

  This informational bulletin provides information that may be useful in diagnosing/testing batteries that have set for a long period of time and/or set in cold weather climates to correct a customer concern of symptoms that include, but not limited to, a slow or no crank condition that may be caused by a discharged battery.

  Associated Products (397)

  2016 Buick Cascada2016 Buick Enclave2016 Buick Encore2016 Buick Envision2016 Buick LaCrosse2016 Buick Regal2016 Buick Verano2016 Cadillac ATS2016 Cadillac CT62016 Cadillac CTS2016 Cadillac ELR2016 Cadillac Escalade2016 Cadillac Escalade ESV2016 Cadillac SRX2016 Cadillac XTS2016 Chevrolet 35002016 Chevrolet Aveo2016 Chevrolet Camaro2016 Chevrolet Caprice2016 Chevrolet City Express+ 377 more
  Associated Documents

  • DownloadMC-10126369-0001.pdf↗
• October 7, 2015•Document ID: 10135171

  Service Bulletin/Repair Instructions
  ENGINE AND ENGINE COOLING; POWER TRAIN

  Mfr Comm. #:

  GCUS-9-1009

  Date Added:

  May 7, 2018

  Manufacturer:

  BUICK

  Summary

  14582A - Special Coverage (2012 model year Buick Enclave, Lacrosse, Regal; Chevrolet Traverse, and GMC Acadia vehicles have been removed). On some various model year vehicles, the throttle-position sensor may cause the engine to run rough, cause the malfunction-indicator lamp and/or an engine reduced power message to illuminate, and reduce the engine?s power. Dealers are to replace the throttle body assembly and gasket for Bosch equipped vehicles, or to install the throttle position sensor kit for Hitachi equipped vehicles. The Hitachi throttle body assembly only needs to be replaced if the sensor kit does not correct the condition. The repairs will be made at no charge to the customer. For vehicles covered by Vehicle Service Contracts, all eligible claims with repair orders on or after September 24, 2015, are covered by this special coverage and must be submitted using the labor operation codes provided with this bulletin. Claims with repair orders prior to September 24, 2015, must be submitted to the Service Contract provider.

  Associated Products (63)

  2012 Chevrolet Colorado2012 Chevrolet Malibu2012 GMC Canyon2011 Buick Enclave2011 Buick LaCrosse2011 Buick Lucerne2011 Buick Regal2011 Cadillac CTS2011 Cadillac SRX2011 Chevrolet Colorado2011 Chevrolet Impala2011 Chevrolet Malibu2011 Chevrolet Traverse2011 GMC Acadia2011 GMC Canyon2010 Buick Enclave2010 Buick LaCrosse2010 Buick Lucerne2010 Buick Regal2010 Cadillac CTS+ 43 more
  Associated Documents

  • DownloadMC-10135171-0001.pdf↗
• October 7, 2015•Document ID: 10126406

  Service Bulletin/Repair Instructions
  ENGINE AND ENGINE COOLING

  Mfr Comm. #:

  GCUS-9-1009

  Date Added:

  December 22, 2017

  Manufacturer:

  SATURN

  Summary

  14582A - Special Coverage (2012 model year Buick Enclave, Lacrosse, Regal; Chevrolet Traverse, and GMC Acadia vehicles have been removed). On some various model year vehicles, the throttle-position sensor may cause the engine to run rough, cause the malfunction-indicator lamp and/or an engine reduced power message to illuminate, and reduce the engine's power. Dealers are to replace the throttle body assembly and gasket for Bosch equipped vehicles, or to install the throttle position sensor kit for Hitachi equipped vehicles. The Hitachi throttle body assembly only needs to be replaced if the sensor kit does not correct the condition. The repairs will be made at no charge to the customer. For vehicles covered by Vehicle Service Contracts, all eligible claims with repair orders on or after September 24, 2015, are covered by this special coverage and must be submitted using the labor operation codes provided with this bulletin. Claims with repair orders prior to September 24, 2015, must be submitted to the Service Contract provider.

  Associated Products (63)

  2012 Chevrolet Colorado2012 Chevrolet Malibu2012 GMC Canyon2011 Buick Enclave2011 Buick LaCrosse2011 Buick Lucerne2011 Buick Regal2011 Cadillac CTS2011 Cadillac SRX2011 Chevrolet Colorado2011 Chevrolet Impala2011 Chevrolet Malibu2011 Chevrolet Traverse2011 GMC Acadia2011 GMC Canyon2010 Buick Enclave2010 Buick LaCrosse2010 Buick Lucerne2010 Buick Regal2010 Cadillac CTS+ 43 more
  Associated Documents

  • DownloadMC-10126406-0001.pdf↗