Saturn Ion Complaints

4,344 consumer complaints on file.

#10473786September 4, 2012
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
TL* THE CONTACT OWNS A 2007 SATURN ION. THE CONTACT STATED THAT WHILE DRIVING 20 MPH THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO A REPAIR SHOP WHERE THE MECHANIC ADVISED THAT THE PUMP MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS CONTACTED AND STATED THAT THE CONTACT'S VIN WAS NOT INCLUDED IN THE RECALL UNDER NHTSA CAMPAIGN ID NUMBER: 09V419000, (FUEL SYSTEM). THE FAILURE MILEAGE WAS 88,000 AND THE CURRENT MILEAGE WAS 95,000......UPDATED 10/17/12 *BF. THE CONSUMER STATED THE FUEL PUMP WAS SQUIRTING FUEL ADJACENT TO EXHAUST. UPDATED 10/17/2012 *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10473819September 4, 2012
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2007 SATURN ION. THE CONTACT STATED THAT FUEL FUMES WERE EMITTED INTO THE VEHICLE. THE CONTACT MENTIONED THAT AFTER INSPECTING THE VEHICLE HE NOTICED THAT THERE WAS A FUEL LEAK. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO DID NOT OFFER ANY ASSISTANCE SINCE THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER: 09V419000 (FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP). THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 45,000 AND THE CURRENT MILEAGE WAS 50,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10473144August 31, 2012
STEERING
TL* THE CONTACT OWNS A 2003 SATURN ION. THE CONTACT STATED WHILE DRIVING 45 MPH, THE POWER STEERING FAILED WARNING LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. THE STEERING WHEEL BECAME MORE DIFFICULT TO CONTROL. THE VEHICLE WAS DRIVEN TO HER RESIDENCE AND WAS NOT TAKEN TO A DEALER FOR INSPECTION. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER STATED THAT THE VEHICLE WAS NOT INCLUDED IN A RECALL. THE FAILURE MILEAGE WAS 69,922.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10473023August 30, 2012
STEERING
TWICE IN 3 WKS. THE POWER STEERING LIGHT HAS COME ON, RESULTING IN DIFFICULTY IN STEERING. HAD TO TURN CAR OFF, AND THEN IT WOULD RE-SET ITSELF. WAS ON THE FREEWAY, AND LUCKILY, WAS ABLE TO EXIT WITHOUT ANY PROBLEM. I SEE THIS HAS BEEN REPORTED AND SHOULD BE ON A RECALL LIST, DUE TO ITS POTENTIAL DANGER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10473037August 30, 2012
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2007 SATURN ION 3. THE CONTACT STATED THAT FUEL FUMES WERE EMITTED OUTSIDE OF THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSE THAT THE FUEL PUMP NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO STATED THAT THE VEHICLE QUALIFIED FOR REPAIRS UNDER NHTSA CAMPAIGN ID NUMBER: 09V419000(FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP), HOWEVER REPAIRS OR A REFUND WERE DENIED DUE TO THE STATE WHERE THE VEHICLE RESIDED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 109,000 AND THE CURRENT MILEAGE WAS 109,654.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10473044August 30, 2012
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2005 SATURN ION. THE CONTACT STATED THAT AFTER SHIFTING THE VEHICLE IN PARK, THE VEHICLE STALLED AND SHE WAS UNABLE TO REMOVE THE KEY FROM THE IGNITION. THE VEHICLE WAS TAKEN TO A LOCAL REPAIR SHOP. THE MANUFACTURER WAS CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE AND CURRENT MILEAGE WAS 72,797.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10472884August 29, 2012
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2007 SATURN ION. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN FOR STATE INSPECTION WHEN THE CONTACT WAS MADE AWARE THE FUEL PUMP WAS LEAKING FUEL. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE MECHANIC STATED THE FUEL PUMP AND THE FUEL TANK SEAL WOULD HAVE TO BE REPLACED. THERE WAS A RECALL UNDER NHTSA CAMPAIGN ID NUMBER: 09V419000 (FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP) THAT MAY BE RELATED TO THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THE VIN WAS NOT INCLUDED IN THE RECALL. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 95,358.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10472977August 29, 2012
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP, FUEL/PROPULSION SYSTEM
RECENTLY, I HAVE NOTICED A STRONG ODOR OF GASOLINE IN AND AROUND THE CAR. I SEARCHED THE FUEL LINES TO SEE IF THERE WAS A LEAK AND THERE WAS NOT. I DID SOME RESEARCH ONLINE AND FOUND THE GM RECALL FOR THE FUEL PUMP OF THIS VEHICLE. THE NHTSA CAMPAIGN NUMBER IS 09V419000. I CONTACTED GM AND GAVE THEM MY VIN TO SEE IF MY CAR WAS ONE OF THE AFFECTED. THEY TOLD ME IT WAS NOT. I SEE THAT THE RECALL INCLUDES 2006 SATURN IONS IN NORTH CAROLINA, BUT APPARENTLY MY CAR IS NOT PART OF THE RECALL. THE ISSUE WITH MY CAR IS EXACTLY THE SAME LISTED IN THE RECALL. I HAVE DONE MORE RESEARCH AND HAVE FOUND OVER 80 OTHER COMPLAINTS FROM OTHER SATURN ION OWNERS STATING THAT THEIR CARS ARE DOING EXACTLY THE SAME THING. HOWEVER, THEIR CARS ARE NOT INCLUDED IN THE RECALL EITHER. I BELIEVE THIS ISSUE AFFECTS A MAJORITY OF THESE MODEL CARS, NOT JUST THE ONES LISTED IN THE RECALL SENT OUT BY GM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10472728August 28, 2012
STEERING
EXITING OFF I-40 WEST ONTO THE HERMITAGE EXIT THE CAR BEEPED 3X AND THEN THE POWER STEERING WENT OUT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10472805August 28, 2012
ELECTRICAL SYSTEM
IN 2008 MY KEY WAS STUCK IN THE IGNITION NOT ALLOWING MY CAR TO SHUT OFF. AFTER SEVERAL HOURS IN THE BLAZING SON WITH MY SON, A TOW TRUCK CAME AND HAD TO DISCONNECT MY BATTERY AND TAKE OUT THE IGNITION RELAY JUST TO GET MY CAR TO STOP RUNNING. MY CAR ALMOST OVER HEATED AND RAN OUT MOST MY GAS.THE IGNITION CYLINDER AND SWITCH WAS REPLACED COSTING OVER SEVEN HUNDRED DOLLARS. NOW IN 2012 THE SAME THING HAS HAPPENED AGAIN. I WAS QUOTED ANOTHER SIX HUNDRED AND EIGHTY DOLLARS TO REPLACE IT AGAIN. SINCE I DO NOT HAVE THE FUNDS TO REPLACE SUCH A COSTLY UNEXPECTED REPAIR I AM FORCED TO LIVE WITH A CAR THAT I CAN NOT DRIVE. MY KEY IS STUCK IN THE IGNITION NOT ALLOWING ME TO LOCK MY DOORS WHICH LEAVES MY CAR OPEN FOR ANYONE TO DESTROY IT OR ROB IT. SINCE YOU CAN ONLY ACCESS THE BATTERY BY THE TRUCK AND THE TRUNK CAN ONLY BE OPENED BY KEY OR AUTOMATIC KEY RING. I CAN NO LONGER ACCESS MY BATTERY TO HOOK IT BACK UP. THIS IS BECAUSE THE ONLY OTHER WAY TO GET TO OPEN THE TRUNK IS BY HAVING THE SEATS DOWN IN THE BACK AND CLIMBING THROUGH THE TRUNK TO OPEN IT. EVEN IF SOMEONE ELSE DOES OPEN THE TRUNK. CONNECTING THE BATTERY AND DISCONNECTING THE BATTERY IN HUNDRED DEGREE WEATHER IS NOT ACCEPTABLE. SINCE BEING DIAGNOSED WITH AN AUTOIMMUNE DISORDER I CAN NO LONGER DUE SUCH THING. IF CONNECTED I CAN START MY VEHICLE. ACTUALLY AFTER REPLACING THE IGNITION RELAY IT STARTS ITSELF. I SEE ONLINE THAT THE IGNITION OR ITS PARTS IS AN ONGOING PROBLEM WITH MY VEHICLE. WHEN IS IT GOING TO BECOME A RECALL? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10472544August 27, 2012
FUEL/PROPULSION SYSTEM
MY DAUGHTER SMELLED GAS WHILE DRIVING HER CAR. SHE TOOK IT TO MY MECHANIC WHO SAID THAT HER FUEL PUMP WAS DEFECTIVE BUT THAT HER VEHICLE HAD A SAFETY RECALL ISSUED FOR THE SAME PROBLEM. THE MECHANIC PRINTED OUT THE RECALL NOTICE (SAFETY RECALL 09226). I TOOK THE VEHICLE TO THE AUTHORIZED DEALER AND THEY WOULD NOT HONOR THE RECALL BECAUSE THE VIN WAS NOT ON THE LIST. CAN SATURN CERTIFY THAT THEY NEVER DID ANY PARTS SWAPS BETWEEN FACTORIES? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10472569August 27, 2012
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2006 SATURN ION. THE CONTACT STATED THAT THE IGNITION FAILED AND AS A RESULT, HE WAS UNABLE TO TURN THE IGNITION TO THE OFF POSITION. THE CONTACT MENTIONED THAT IN ORDER TO TURN OFF THE VEHICLE HE HAD TO DISCONNECT THE BATTERY. THE VEHICLE WAS TAKEN TO THE DEALER WHO DIAGNOSED THAT THE IGNITION LOCK CYLINDER AND THE IGNITION LOCK HOUSING NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 62,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10472520August 26, 2012
ELECTRICAL SYSTEM, ENGINE
FOR THE SECOND TIME THE IGNITION LOCK CYLINDER BROKE. TODAY WE UNABLE TO TURN OFF THE ENGINE. WE HAD TO REMOVE FUSES TO KILL THE ENGINE AND DISCONNECT THE BATTERY. THE FIRST TIME IT HAPPENED WE WERE STUCK IN THE GROCERY STORE PARKING LOT BECAUSE THE KEY WOULD NOT TURN TO START. IN BOTH CASES WE HAD TO BREAK THE IGNITION LOCK IN ORDER TO REMOVE THE LOCK CYLINDER. WITH THE CYLINDER REMOVED WE CAN USE A SCREW DRIVER TO START THE CAR. THE SCREW IS MUCH MORE RELIABLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10472530August 26, 2012
STEERING
I WAS DRIVING MY CAR THROUGH TOWN WHEN THE DASH SUDDENLY MADE AN ALERT SOUND AND A 'PWR STR' LIGHT CAME ON. MY POWER STEERING INSTANTLY STOPPED WORKING. I WAS IN THE MIDDLE OF A THREE LANE STREET AND IN THE PROCESS OF MERGING LANES, SO THE POWER STEERING FAILURE ALMOST CAUSED ME TO RUN INTO ANOTHER CAR. AFTER I SHUT MY CAR OFF AND STARTED IT AGAIN, THE POWER STEERING WORKED FINE FOR ABOUT 5 MILES BEFORE THE MESSAGE CAME BACK UP AND THE POWER STEERING FAILED ONCE AGAIN. I DRIVE AT LEAST 15-20 MILES THROUGH THE CITY FOR MY JOB EACH DAY, AND IT'S A HUGE SAFETY HAZARD FOR ME WHEN THE POWER STEERING STOPS WORKING. IT HAS BEEN FAILING AT LEAST 2 OR 3 TIMES A DAY SINCE THE FIRST INCIDENT OCCURRED. I DROVE TO MY PARENTS' HOUSE WHICH IS 80 MILE FROM MY CURRENT HOME, AND THE POWER STEERING FAILED AT LEAST 7 TIMES DURING THE DRIVE. I LOOSE ALMOST ALL OF MY CONTROL OVER THE VEHICLE WHENEVER THIS OCCURS, AND I'M VERY CONCERNED FOR MY SAFETY AND THE SAFETY OF THE OTHERS ON THE ROAD NEAR ME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10472338August 24, 2012
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2007 SATURN ION. THE CONTACT STATED THAT AS THE ENGINE WAS STARTING, FUEL LEAKED FROM THE VEHICLE. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS CONTACTED AND CONFIRMED THAT THE VIN FAILED TO QUALIFY FOR REPAIRS UNDER NHTSA CAMPAIGN ID NUMBER : 09V419000 ( FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP). THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 46,000 AND THE CURRENT MILEAGE WAS 47,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10472067August 23, 2012
FUEL/PROPULSION SYSTEM
VEHICLE EXHIBITS THE EXACT SAME ISSUE DESCRIBED BELOW, BUT BECAUSE I DO NOT LIVE IN THESE STATES, MY VEHICLE IS NOT COVERED UNDER THIS RECALL. I FEAR THAT MY VEHICLE COULD START ON FIRE ANY DAY NOW AND GM WILL NOT CARE. THIS IS A SERIOUS SAFETY HAZARD TO NOT ONLY ME, BUT OTHER DRIVERS AS WELL. A FUEL LEAK IS A SERIOUS ISSUE THAT I FEEL SHOULD NOT BE IGNORED. GENERAL MOTORS IS RECALLING CERTAIN MODEL YEAR 2006 CHEVROLET COBALT AND SATURN ION VEHICLES ORIGINALLY SOLD IN OR CURRENTLY REGISTERED IN THE STATES OF ARIZONA AND NEVADA; AND MODEL YEAR 2007 CHEVROLET COBALT, PONTIAC G5 AND SATURN ION VEHICLES ORIGINALLY SOLD IN OR CURRENTLY REGISTERED IN THE STATES OF ARIZONA, CALIFORNIA, FLORIDA, NEVADA AND TEXAS. THE PLASTIC SUPPLY OR RETURN PORT ON THE MODULAR RESERVOIR ASSEMBLY MAY CRACK. IF EITHER OF THESE PORTS DEVELOPS A CRACK, FUEL WILL LEAK FROM THE AREA. IF THE CRACK BECOMES LARGE ENOUGH, FUEL MAY BE OBSERVED DRIPPING ONTO THE GROUND AND VEHICLE PERFORMANCE MAY BE AFFECTED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10471925August 22, 2012
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
TL* THE CONTACT OWNS A 2007 SATURN ION. THE CONTACT STATED THAT THE VEHICLE DEVELOPED A CRACK IN THE FUEL PUMP PORT. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO CONFIRMED THE FAILURE AND STATED THAT THE VEHICLE WAS UNSAFE TO DRIVE SINCE THE FAILURE WAS CONSIDERED A FIRE SAFETY HAZARD. THE DEALER WAS MADE AWARE OF THE FAILURE WHO DID NOT OFFER ANY ASSISTANCE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO DID NOT OFFER ANY ASSISTANCE SINCE THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER 09V419000 (FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP). THE FAILURE MILEAGE WAS 68,000 AND THE CURRENT MILEAGE WAS 68,980. ..UPDATED 09-21-12*BF
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10471946August 22, 2012
FUEL/PROPULSION SYSTEM
MY 2006 SATURN ION RECENTLY HAD TO HAVE THE FUEL PUMP REPLACED. I NOTICED A RECALL (090226) ON CERTAIN ION VEHICLES FROM THIS YEAR FOR THIS EXACT ISSUE, BUT THE RECALL DID NOT INCLUDE MY CAR. THE PROBLEM DESCRIBED IN THE RECALL DESCRIBES WHAT HAPPENED TO MY VEHICLE. I'M HOPING BY NOTIFYING THE NHTSA ABOUT THE FACT THAT THIS IS HAPPENING TO OTHER VEHICLES THAT THE RECALL MAY GET EXPANDED AND GM WILL HAVE TO TAKE CAR OF THE PROBLEM FOR OTHER PEOPLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10471852August 22, 2012
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2006 SATURN ION. THE CONTACT STATED THAT WHILE PARKED HE WAS UNABLE TO REMOVE THE KEY FROM THE IGNITION. THE CONTACT HAD TO REMOVE A FUSE IN ORDER TO SHUT THE VEHICLE OFF. THE VEHICLE WAS TAKEN TO THE DEALER WHO DIAGNOSE THAT THE IGNITION CYLINDER NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10471892August 22, 2012
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2006 SATURN ION. THE CONTACT STATED THE IGNITION SWITCH FAILED. THE CONTACT STATED THAT IN SOME INSTANCE THE KEY BECAME LODGE IN THE IGNITION SWITCH WHICH PREVENTED THAT THE VEHICLE WAS TURN OFF. ALSO, THE CONTACT MENTIONED THAT THE VEHICLE WILL NOT START FOR 30 MINUTES OR MORE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSE THAT THE IGNITION SWITCH NEEDED TO BE REPLACED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS UNKNOWN AND THE CURRENT MILEAGE WAS 80,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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