Saturn Ion Complaints

4,344 consumer complaints on file.

#10476402September 19, 2012
ELECTRICAL SYSTEM:IGNITION
CPSC# I1290352A. SATURN ION 2007. CONSUMER STATED SHE WAS HAVING LOCK CYLINDER MALFUNCTION. *LN THE CONSUMER STATED THE KEY BECAME STUCK IN THE IGNITION IN THE ON POSITION. SHE WAS UNABLE TO TURN THE ENGINE OFF. BECAUSE THE VEHICLE HAS A MANUAL TRANSMISSION, SHE WAS ABLE TO RELEASE THE CLUTCH WHICH STOPPED THE ENGINE FROM RUNNING. SHE HAD TO DISCONNECT THE BATTERY TO KEEP IF FROM DYING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10475917September 19, 2012
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2006 SATURN ION. THE CONTACT STATED THAT WHILE PARKED, GASOLINE FUEL LEAKED FROM THE VEHICLE ABNORMALLY. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC WHO CONFIRMED THAT THE FUEL PUMP NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND CONFIRMED THAT THE VIN FAILED TO QUALIFY FOR REPAIRS UNDER NHTSA CAMPAIGN ID NUMBER:09V419000 (FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP). THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 85,000 AND THE CURRENT MILEAGE WAS 86,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10475790September 18, 2012
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP, FUEL/PROPULSION SYSTEM
I PARKED MY CAR IN MY GARAGE AND CLOSED THE GARAGE DOOR, WHEN I WENT TO LEAVE I NOTICED A STRONG SMELL OF GAS. MY LOCAL GM DEALERSHIP DIAGNOSED IT AS CRACKS AND PINHOLES IN THE FUEL LINES RUNNING FROM THE FUEL PUMP TO FUEL FILTER CONSISTENT WITH RECALL 09V419000, GM WILL NOT HONOR THIS RECALL EVEN KNOW MY VIN IS WITHIN THE RECALL BREAKING POINTS, BECAUSE I DO NOT RESIDE IN ONE OF THE SELECTED STATES AND THEY CLAIM MY ISSUE IS DUE TO WEAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10475667September 17, 2012
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2006 SATURN ION. THE CONTACT STATED THAT FUEL FUMES WERE EMITTED INTO THE VEHICLE AND FUEL WAS LEAKING FROM THE FUEL PUMP. THE VEHICLE WAS TAKEN TO THE DEALER WHO DIAGNOSED THAT THE FUEL PUMP WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO DID NOT OFFER ANY ASSISTANCE SINCE THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER: 09V419000 (FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP). THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 96,000 AND THE CURRENT MILEAGE WAS 97,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10475703September 17, 2012
STEERING
TL* THE CONTACT OWNS A 2003 SATURN ION. THE CONTACT STATED WHILE DRIVING, THE POWER STEERING FAILED CAUSING THE VEHICLE TO BE MORE DIFFICULT TO DRIVE. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION AND THEY STATED THE POWER STEERING NEEDED TO BE REPAIRED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED AND STATED THERE WERE NO RECALLS. THE FAILURE MILEAGE WAS 102,987.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10475733September 17, 2012
STEERING
DRIVING AT 55 MPH ON A STRAIGHT SECTION OF HIGHWAY 703, THE POWER STEERING WARNING CAME ON AND I LOST THE POWER STEERING. I PULLED OVER WITH NO POWER STEERING, TURNED OFF THE VEHICLE THEN RESTARTED THE ERROR CLEARED AND I HAD POWER STEERING AGAIN. I CAN'T TRUST THAT THIS WON'T HAPPEN AGAIN AT A MUCH MORE DANGEROUS PLACE AND AT A SLOWER SPEED WHICH WOULD MAKE THE VEHICLE MUCH HARDER TO CONTROL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10475550September 16, 2012
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
WHEN I TURN MY CAR ON THE PARKING LIGHTS AND FRONT TURN SIGNALS STARTING BLINKING REALLY QUICK LIKE STROBING. I CAN TURN MY LEFT TURN SIGNAL ON AND IT WILL BLINK INSIDE HEARING THE NORMAL TICKING. IF I TURN MY RIGHT TURN SIGNAL ON IT THE ARROW ON THE INSIDE BLINKS SLOWER AND MAKES NO TICKING SOUND.IF I PUSH ON MY BRAKE THE LIGHT WORK PROBABLY AND THE TICKING SOUND ON THE RIGHT TURN SIGNAL INSIDE STARTS. IF I PUT MY EMERGENCY BRAKE ON IT WORKS PROPERLY. THE STROBING OF THE FRONT OUTSIDE PARKING LIGHTS STOP. IF I TURN MY PARKING LIGHT ON AND DRIVE WITH THEM ON EVERYTHING WORKS PROPERLY. I KNOW THIS HAS SOMETHING TO DO WITH THE RECALL. IT IS EFFECTING MY CAR SO BAD THAT MY RADIO DISPLAY LIGHT BLINKS ALSO. SO IT IS GETTING FEEDBACK FROM THIS PROBLEM BEFORE I HAVE A WRECK. I AM A SINGLE MOTHER WITH 2 CHILDREN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10475514September 15, 2012
FUEL/PROPULSION SYSTEM
I NOTICED THAT MY CAR WOULD NOT TURN OVER LIKE NORMAL. THEN I BEGAN TO SMELL GAS AND LOSE MILEAGE. I LOOKED UP SIMILAR RECALLS ON THIS SITE BUT I DID NOT GET SUCH A MAILING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10475409September 14, 2012
STEERING
TL* THE CONTACT OWNS A 2006 SATURN ION. THE CONTACT STATED THAT WHILE DRIVING 30 MPH, THE POWER STEERING WARNING LIGHT ILLUMINATED AND THEN THE POWER STEERING ASSIST FAILED. THE VEHICLE WAS TURNED OFF AND ON AS THE STEERING RESET INDEPENDENTLY. NEITHER THE DEALER NOR THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 55,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10475453September 14, 2012
FUEL/PROPULSION SYSTEM, FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
WE SMELLED A VERY STRONG FUEL ODOR- VERY PROFOUND, OBVIOUS, CONFIRMED BY TECHNICIAN AT LOCKHART CADILLAC, GREENWOOD, IN. THERE IS A CURRENT RECALL OUT, RECALL NUMBER 09V41900. THIS RECALL IS FOR A FAULTY FUEL PUMP PLASTIC ASSEMBLY THAT CRACKS IN EXTREMELY HIGH TEMPERATURES AND INCLUDES SEVERAL WESTERN AND SOUTHERN OR OTHERWISE TRADITIONAL "HOT WEATHER" STATES. GM KNOWS IT IS A PROBLEM BUT BECAUSE I LIVE IN INDIANA THEY WOULD NOT COVER THE REPAIR BILL. THE MIDWEST HAS EXPERIENCED ON OF THE HOTTEST SUMMERS ON RECORD WHICH IS WHAT CAUSES THIS PROBLEM. I BELIEVE THAT THE MIDWESTERN STATES SHOULD BE ADDED SINCE THIS IS A POTENTIALLY FATAL PROBLEM IF NOT REPAIRED QUICKLY. AS YOU FULL WELL KNOW A SIMPLE IGNITION SOURCE, A SPARK OR CIGARETTE BUTT, COULD SET THIS OFF. IT WOULD BE IN EVERYONE'S BEST INTEREST TO REMEDY THIS PROBLEM FOR OWNERS IN THE MIDWEST. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10475046September 11, 2012
ELECTRICAL SYSTEM
IGNITION WOULD NOT SHUT OFF WOULD NOT RELEASE TO TURN OFF I SEE THERE IS OTHER VEH. HAVING SAME ISSUES WE NEED THIS FIXED SO WE DON'T RUN INTO MORE PROBLEMS THAT COULD GO WRONG (LIKE NEW MOTORS) CAN'T SHUT OFF MOTORS AND THEN STARTERS GET WORN QUICKLY JUST A THOUGHT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10475112September 11, 2012
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
TL* THE CONTACT OWNS A 2006 SATURN ION. THE CONTACT STATED THAT FUEL FUMES WERE EMITTED INTO THE VEHICLE AND THE VEHICLE FAILED TO START. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE FUEL PUMP WAS LEAKING AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS CONTACTED AND THEY STATED THAT THE VEHICLE WAS NOT INCLUDED IN RECALL NHTSA CAMPAIGN ID NUMBER: 09V419000 (FUEL SYSTEM). THE FAILURE MILEAGE WAS 110,910 AND THE CURRENT MILEAGE 111,000. UPDATED 11/14/12*LJ UPDATED 11/16/2012 *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10474365September 9, 2012
ELECTRICAL SYSTEM
MY CAR WON'T START DUE TO IGNITION SWITCH MALFUNCTION. I'VE REPLACED IGNITION SWITCH AS SUGGESTED BY OWNER'S MANUAL TO NO AVAIL, PROBLEM PERSISTS. I'VE ALSO TAKEN THE CAR FOR SERVICE TO A CERTIFIED GM/SATURN SERVICE CENTER (DEALER SERVICE). THE CAR BATTERY AND STARTER MOTOR ARE IN GOOD CONDITION. ONLY AFTER MANY, MANY, ATTEMPTS TO START THE CAR IT'LL EVENTUALLY TURN ON. ONCE CAR IS TURN OFF, FOR EXAMPLE STOPPING AT GAS STATION FOR GAS, PROBLEM MANIFESTS ITSELF AGAIN, CAR WON'T START. THERE ARE NUMEROUS ACCOUNTS OF THIS PROBLEM (2006 SATURN ION IGNITION SWITCH MALFUNCTION) FOUND BY DOING AN ONLINE (INTERNET) SEARCH. PLEASE HELP! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10474318September 8, 2012
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP, FUEL/PROPULSION SYSTEM
RECENTLY I STARTED SMELLING GAS AROUND MY VEHICLE AND INSIDE MY VEHICLE AFTER IT HAD BEEN SITTING FOR AWHILE. THEN THE CHECK GAS CAP LIGHT CAME ON ALONG WITH THE CHECK ENGINE LIGHT, I ALSO NOTICED THE VEHICLE HAS A LITTLE TROUBLE STARTING. I FOUND NHTSA CAMPAIGN ID NUMBER 09V419000 AND RECALL 09226 BOTH OF WHICH EXPLAIN MY ISSUE. MY VIN NUMBER IS INCLUDED IN THE LIST OF AFFECTED VEHICLES IN THE RECALL BUT BECAUSE MY VEHICLE WAS NOT ORIGINALLY SOLD OR CURRENTLY REGISTERED IN ONE OF THE STATE LISTED IT IS NOT INCLUDED IN THE RECALL. HOW CAN LIVING IN ONE STATE AND NOT ANOTHER INFLUENCE A RECALL? SINCE THERE IS POTENTIAL FOR A FIRE I CAN'T WAIT TO GET THIS FIXED AND WILL HAVE TO PAY FOR THE PARTS AND LABOR ON MY OWN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10474332September 8, 2012
STEERING
SHORTLY AFTER STARTING VEHICLE PWR STR IS DISPLAYED AND THE POWER STEERING QUITS WORKING COMPLETELY. IT STARTED A FEW WEEKS AGO. IT USED TO WORK FOR A BLOCK OR TWO AFTER THE CAR WAS FIRST STARTED. NOW IT HAPPENS AS SOON AS THE CAR STARTS MOVING. I KNOW GM HAS EXTENDED THE WARRANTY BECAUSE OF PROBLEMS WITH POWER STEERING, BUT IT DOESN'T COVER MY VEHICLE BECAUSE IT HAS MORE THAN 100K MILES. SHOULDN'T THIS BE A RECALL SITUATION? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10474290September 7, 2012
STEERING
THE POWER STEERING FAILED COMPLETELY WHILE DRIVING IN CLOSE QUARTERS ON THE UNIVERSITY OF GEORGIA CAMPUS,. I WAS NARROWLY ABLE TO AVOID HITTING A TELEPHONE POLE WHEN TURNING OFF THE ROAD. AFTER STALLING AND RESTARTING THE CAR, IT WORKED FOR 3-4 MINUTES BEFORE AGAIN FAILING COMPLETELY. USING REPEATED CYCLES OF DRIVING UNTIL IT FAILED, TURNING THE CAR OFF, THEN RESTARTING IT, I WAS ABLE TO SAFELY GET HOME, BUT THE POWER STEERING CONTINUED TO FAIL RECURRENTLY JUST A FEW MINUTES AFTER EACH RESTART. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10474076September 6, 2012
STEERING
ATTEMPTING TO TURN LEFT AT TRAFFIC SIGNAL WHEN "POWER STEERING" CAME UP ON DASHBOARD INSTRUMENT SYSTEM AND CAR BECAME EXTREMELY DIFFICULT TO TURN. STOPPED VEHICLE AND CHECKED OWNER'S MANUAL FOR MEANING OF MESSAGE. WHEN VEHICLE WAS RESTARTED, STEERING RESUMED WORKING. THIS HAPPENED 3-4 MORE TIMES OVER NEXT WEEK OR SO UNTIL I WAS ABLE TO GET VEHICLE INTO DEALERSHIP. DIAGNOSED AS ELECTRICAL STEERING MOTOR CIRCUIT FAILURE. MOTOR REPLACED AT COST OF APPROXIMATELY $300 SATURN HELP LINE ADVISED NO ASSISTANCE WITH THIS REPAIR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10474093September 6, 2012
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2006 SATURN ION. THE CONTACT STATED THAT FUEL FUMES EMITTED INTO THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSE THAT THE PLASTIC SUPPLY ON THE MODULAR RESERVOIR ASSEMBLY HAD CRACKED AND FUEL WAS LEAKING FROM THE AREA. THE CONTACT WAS INFORMED OF RECALL NHTSA CAMPAIGN ID NUMBER: 09V419000 (FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP). THE VEHICLE WAS NOT INCLUDED IN THE RECALL SINCE THE CONTACT DID NOT RESIDE IN ONE OF THE STATES SPECIFIED ON THE NOTICE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 40,000. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10473935September 5, 2012
FUEL/PROPULSION SYSTEM
MY 2006 SATURN ION KEY WOULD NOT TURN OFF. LEFT VEHICLE RUNNING UNTIL I COULD FIND A SERVICE SHOP OPEN AT 7PM. TOOK CARE TO NON-GM SHOP FOR FIXING THAT NIGHT, SHOP CLAIMED THIS IS A VERY COMMON PROBLEM. IGNITION TUMBLER WAS BROKEN. THEY REPLACED FOR AROUND $400. SATURN WOULD NOT EVEN CONSIDER COVERING THIS SINCE I DID NOT USE A GM DEALER. ALMOST 1 YEAR LATER THIS HAPPENED AGAIN. LUCKILY PARTS AND LABOR WERE COVERED WITHIN THE YEAR, HOWEVER, NOW THEY STATED THAT THE TUMBLER HOUSING IS ALSO WORN OUT AND ARE WANTING TO CHARGE AN ADDITIONAL $300 TO COVER THE NEW PARTS AND DIFFERENCE IN LABOR. FIRST INSTANCE WAS AT 63,000 MILES, SECOND INSTANCE AT 75,000 MILES. UNACCEPTABLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10473942September 5, 2012
SUSPENSION, STEERING
CAR BEGAN TO MAKE EXCESSIVE RATTLING AND CLUNKING IN FRONT END AND THE STEERING FELT VERY LOOSE. TOOK TO GM DEALER AND THEY FOUND THE ENTIRE FRONT END PRETTY MUCH SHOT. CONTROL ARM BUSHINGS, SWAY BAR LINKS, AND STRUTS ALL REPLACED. THE DEALER SAID THE STEERING COLUMN WAS FRACTURED AND NEAR FAILURE. STEERING I SHAFT AND COLUMN WERE REPLACED. AROUND $3000 IN PARTS AND LABOR AT 71000, NOT MY IDEA OF A QUALITY BUILT VEHICLE. MAJOR SAFETY HAZARD FOR SOMETHING WITH THIS KIND OF MILEAGE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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