Saturn Ion Complaints

4,344 consumer complaints on file.

#10567761March 7, 2014
STEERING
TL* THE CONTACT OWNS A 2006 SATURN ION. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 5 MPH THERE WAS A LOSS OF POWER STEERING WITH THE WARNING LIGHTS ILLUMINATED. THE STEERING WHEEL BECAME VERY DIFFICULT TO TURN. THE VEHICLE WAS TAKEN TO INDEPENDENT MECHANIC WHO INDICATED THAT THE POWER STEERING FUSE WOULD NEED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE . THE APPROXIMATE FAILURE WAS MILEAGE 170,000. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10567764March 7, 2014
AIR BAGS, STEERING, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2004 SATURN ION. THE CONTACT STATED WHILE DRIVING 65 MPH, THE STEERING WHEEL BECAME DIFFICULT TO MOVE AND THE VEHICLE STALLED. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR DIAGNOSTIC TESTING. THE DEALER ADVISED THE CONTACT THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V047000 (AIR BAGS , ELECTRICAL SYSTEM). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 3,000 AND THE CURRENT MILEAGE WAS 50,000. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10567719March 6, 2014
ENGINE
AFTER DRIVING MY VEHICLE FOR APPROXIMATELY FIVE MILES, I PLACED THE CAR IN PARK AND TURNED THE KEY BACK TO TURN THE VEHICLE ENGINE OFF. THE KEY TURNED BACK AND I WAS ABLE TO TAKE THE KEY OUT, BUT THE ENGINE DID NOT TURN OFF. I BROUGHT THE VEHICLE TO A GM DEALER AND WAS TOLD THE CAUSE OF THIS ISSUE WAS A FAULTY IGNITION LOCK CYLINDER ASSEMBLY. THE DEALER REPLACED THE LOCK CYLINDER, WHICH WAS APPARENTLY NOT UNDER WARRANTY, BUT COULD BE RELATED TO THE RECALL THAT GM IS NOW ISSUING, REVOLVING AROUND THE FAULTY IGNITION. DURING THIS VISIT, THE DEALERSHIP CHECKED TO SEE WHY MY CHECK ENGINE LIGHT WAS COMING ON AND IT WAS FOUND TO BE VALVE ASSEMBLY AT FAULT IN THE SECONDARY AIR SYSTEM. COULD THIS HAVE BEEN CAUSED FROM THE FAULTY IGNITION AND HAVING TO DISCONNECT THE BATTERY TO STOP THE ENGINE, WHICH IN TURN THROUGH THE ENTIRE COMPUTER OFF IN THE VEHICLE? WHEN ALL WAS SAID AND DONE, MY BILL FOR PARTS, LABOR AND TAX WAS $916.98. LESS THAN SIX MONTHS LATER, THE IGNITION LOCK CYLINDER ASSEMBLY HAD TO BE REPLACED FOR THE SECOND TIME. DUE TO IT BEING LESS THAN SIX MONTHS, I WAS NOT CHARGED FOR THIS REPLACEMENT. ALTHOUGH THE VEHICLE'S ENGINE DID NOT STOP RUNNING AS IN THE CURRENT 2014 RECALL, COULD THIS STILL BE RELATED TO THE SAME FAULTY IGNITION SITUATION? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10567559March 6, 2014
STEERING
I WAS DRIVING TO WORK ON MARCH 1ST, 2014 WHEN I NOTICED THAT THE STEERING WHEEL SEEMED TO "LOCK UP" FOR A SECOND, WHEN IT LOOSENED IT WAS EXTREMELY HARD TO TURN. FIRST THOUGHT WAS PS FLUID, DID SOME RESEARCH TO FIND OUT IT IS ALL ELECTRICAL AND THAT THE SAME ISSUE WAS HAPPENING IN AROUND THE SAME YEAR CHEVY COBALTS AND PONTIAC G5'S (ALL SAME CAR PRETTY MUCH). WHEN I DROVE HOME THAT EVENING THE POWER STEERING WAS BACK ON, UNTIL I GOT 2-3 MILES DOWN THE ROAD WHEN I HEARD THE BEEPING FOLLOWED BY "PWR STR" SHOWING UP ON THE ODOMETER AND THE POWER STEERING GOING OUT. I HAD A FEELING IT WAS GOING TO HAPPEN SO MY SPEED WAS NO WHERE NEAR WHAT IT WAS GOING TO WORK. THANK YOU. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10567606March 6, 2014
ELECTRICAL SYSTEM, SUSPENSION
WHILE DRIVING IN HEAVY TRAFFIC ON RT 95 CAR STALLED AND IT TOOK A FEW MINUTES TO RESTART. HAVE A TERRIBLE TIME STARTING THE CAR IN MORNING AND ITS NOT THE BATTERY AS ITS ABOUT YEAR OLD. I THOUGHT IT MIGHT BE THE COLD WEATHER BUT SOMETIMES IT STARTS SOMETIMES IT DOESN'T. I NEVER KNOW WHETHER ITS GOING TO START. WHEN THIS HAPPENS IT SOUNDS DEAD. I THINK THERE IS A PROBLEM WITH THE IGNITION SWITCH. HAVE TALKED TO OTHER SATURN OWNERS WHO HAVE SAME PROBLEM AND THEY SAID A RELAY SWITCH CURED THE PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10567608March 6, 2014
AIR BAGS
TL* THE CONTACT OWNS A 2005 SATURN ION. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT WAS ILLUMINATED AND BLINKING. THE ENGINE WAS TURNED OFF BUT AFTER RESTARTING THE VEHICLE, THE WARNING LIGHT CONTINUED TO ILLUMINATE AND BLINK. THE FAILURE RECURRED WITH OR WITHOUT A PASSENGER SEATED IN THE PASSENGER'S SEAT. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 58,106. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10567151March 5, 2014
AIR BAGS
TL* THE CONTACT OWNS A 2003 SATURN ION. THE CONTACT STATED THAT WHILE DRIVING AN UNKNOWN SPEED, SHE CRASHED INTO THE REAR OF ANOTHER VEHICLE AND THE AIR BAGS FAILED TO DEPLOY. THE CRASH WAS SO SEVERE THAT THE ENTIRE FRONT END OF THE VEHICLE WAS DESTROYED. A POLICE REPORT WAS NOT FILED AND THERE WERE NO INJURIES. THE CONTACT WAS ALSO INVOLVED IN A SECOND CRASH IN WHICH THE AIR BAGS FAILED TO DEPLOY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR REPAIRS AND THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 90,000. THE CURRENT MILEAGE WAS 132,000.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10567379March 5, 2014
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2003 SATURN ION. THE CONTACT STATED THAT WHILE PARKED, THE IGNITION KEY WAS REMOVED HOWEVER, THE ENGINE CONTINUED TO OPERATE. IN ADDITION, THE IGNITION SWITCH TURNED INTO THE OFF POSITION WHEN THE KEY WAS JARRED. THE FAILURE RECURRED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER. THERE WAS A RECALL UNDER NHTSA CAMPAIGN ID NUMBER 14V047000 (ELECTRICAL SYSTEM) AND THE VIN WAS NOT INCLUDED. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 128,101.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10566916March 4, 2014
STEERING
WHILE DRIVING MY CAR MY POWER STEERING LOST POWER FOR A FEW SECONDS.THE POWER STEERING LIGHT CAME ON AND THE POWER LOCKS KINDA WENT CRAZY.IT WAS VERY FRIGHTENING AND I'M AFRAID IT MIGHT HAPPEN AGAIN WHILE DRIVING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10566928March 4, 2014
ELECTRICAL SYSTEM
WHEN DRIVING CAR SHUTS OFF COMPLETELY. HAPPENED TWICE IN THE PAST AND DIDN'T THINK ANYTHING ABOUT IT. HEARD ABOUT GM'S RECALL WITH VEHICLES SHUTTING OFF. MY CAR LAST NIGHT SHUT OFF ON ME AND AGAIN THIS MORNING. THERE'S PLENTY OF GAS IN THE TANK IT JUST SHUTS DOWN AND WON'T LET ME START. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10567088March 4, 2014
ELECTRICAL SYSTEM, STEERING, ENGINE
THE POWER CUTS OFF WHEN HITTING A BUMP/JARRING AND CAR LOSES ALL AUTOMATIC FEATURES--POWER STEERING, POWER BRAKES. ESPECIALLY LIKELY WITH HEAVY KEY CHAIN. HAS HAPPENED MULTIPLE TIMES SINCE I PURCHASED THE VEHICLE IN 2009, BUT MORE IN PAST TWO YEARS. OCCURS WHEN PULLING INTO DRIVEWAYS OF STORES, HITTING POTHOLE, ETC. THIS IS THE SATURN "SISTER" CAR TO THE CHEVY COBALT SS AND OF SAME YEAR AT THAT RECENT RECALL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10566736March 3, 2014
ELECTRICAL SYSTEM
MY WIFE WAS HAVING PROBLEMS WITH HER SATURN JUST BEFORE THE DATE OF 12/24/07, THE CAR WOULD SHUT OFF FOR NO REASON OR SHE WOULD HAVE A HARD TIME STARTING IT. WE MADE AN APPOINTMENT WITH, AT THE TIME, SATURN OF EATONTOWN, NJ, AND THEY TOLD US THAT THE IGNITION SWITCH WOULD HAVE TO BE REPLACED. IT COST $324.30 TO REPLACE THE PART. THERE WAS A RECENT DELAYED RECALL ABOUT THE IGNITION SWITCH FROM GM, 13 PEOPLE WERE KILLED DUE TO THIS DEFECT, I FEEL GM SHOULD REFUND THIS MONEY TO ME SINCE THEY KNEW THERE WAS A PROBLEM WITH IT BACK THEN. I HAVE THE RECEIPT FOR THIS REPAIR IF YOU NEED COPY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10566748March 3, 2014
ELECTRICAL SYSTEM, WHEELS
MY CAR WILL WONT START IT DID IT ONCE BEFORE AND IT STARTED 3 HOURS LATER. TODAY MY CAR STARTED 20MINUTES LATER. ITS NOT MY BATTERY BECAUSE EVERYTHING ELSE WORKS JUST WONT EVEN ATTEMPT TO TURN OVER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10566813March 3, 2014
AIR BAGS, STEERING, ENGINE, VEHICLE SPEED CONTROL
WE BOUGHT OUR 2005 SATURN ION USED SEPT. 4, 2012,(87,812) BEFORE EVEN COULD TAKE OFF LOT THEY HAD TO INSTALL AN IGNITION CYLINDER AND CUT NEW KEY, AND THE THROTTLE WAS STUCK COULD PRESS ALL THE WAY TO FLOOR, AND WOULD ONLY GET UP TO ABOUT 20MPH. THIS WAS ALSO FIXED. (OR SO WE THOUGHT). SINCE OUR PURCHASE, WE STILL HAVE TROUBLE WITH THE KEY GETTING STUCK, IT NOT TURNING OFF WITH CAR STILL RUNNING, OR THE CAR WON'T START, IT HAPPENS SO MUCH THAT OUR DAUGHTER WHO DRIVES IT JUST FIGURES THAT'S THEY WAY IT'S SUPPOSE TO BE, BECAUSE WHEN TAKE BACK TO DEALER EITHER IT WON'T DO IT FOR THEM OR DOESN'T DO IT FOR A MONTH OR SO. NOW THE WARRANTY HAS RAN OUT SO IF IT HAPPENS AGAIN THEY TOLD US WE HAD TO TAKE CARE OF, WELL IT HAPPENED AGAIN TODAY, SHE PARKED WOULD NOT SHUT OFF, CALLED DEALERSHIP, THEY CAN'T DO ANYTHING BECAUSE GM HASN'T GIVEN THEM RECALL YET! WAS IN ACCIDENT ON JAN. 2, 2014 FRONT END AIR BAGS DID NOT DEPLOY! NOT SURE WHY NOT!!! THIS JULY WAS COMING HOME AND DRIVING DOWN ROAD CAR JUST SHUT OFF WHILE DRIVING ABOUT 30MPH AND HAD TO MANUALLY TRY TO GET CAR OFF ROAD WITHOUT HURTING CAR OR ANYONE ELSE'S CAR, AFTER SOMETIME GOT CAR TO START AGAIN AND GOT IT HOME, CALLED DEALERSHIP THEIR RESPONSE IF HAPPENS AGAIN BRING IT IN. AND STILL TO THIS DATE SOMETIMES HER THROTTLE WILL STICK, AS A PARENT I'M HOLDING MY BREATH EVERY TIME SHE LEAVES OUR DRIVE IN THIS VEHICLE. PLEASE HELP SOON. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10566908March 3, 2014
ELECTRICAL SYSTEM
TO FORMALLY ADD THIS INCIDENT TO YOUR RECORDS, ON 2/22/13, AT ABOUT 9AM, I WAS STARTING TO BRAKE UPON APPROACHING A TRAFFIC LIGHT ON A HIGHWAY NEAR MY HOME IN ICY CONDITIONS, ONLY TO FIND THAT I APPARENTLY HAD NO BRAKING CAPABILITY, (AT LEAST ALL EFFORTS SHORT OF STANDING ON THE BRAKE, WHICH WOULD LOCK UP THE WHEELS), AND THE DASH LIGHTS SEEMED TO INDICATE THE ENGINE HAD STOPPED. AFTER SLIDING INTO THE PICK-UP TRUCK AHEAD OF ME AT THE LIGHT, THE COLLISION WAS AT A HIGH ENOUGH SPEED TO ENOUGH TO CRUMPLE THE FRONT HALF OF THE ENGINE COMPARTMENT, BUT THE AIR BAG DID NOT DEPLOY, (I THOUGHT MY SPEED AT POINT OF IMPACT WAS ABOUT 25MPH, BUT THE TROOPER TAKING THE ACCIDENT REPORT FELT THAT IT HAD TO BE FASTER THAN THAT). I WAS WEARING MY SEAT BELT, AND HAVE SUFFERED ONLY BRUISING AND PULLED MUSCLES. ONLY AFTER READING LAST WEEK OF THE EXPANSION OF THE RECALL REGARDING GM CARS, INCLUDING MY SATURN, DID I CONNECT THE PIECES REGARDING WHY MY CAR BEHAVED AS IT DID. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10566659March 2, 2014
ELECTRICAL SYSTEM:IGNITION:SWITCH
12/14/2006 - 03/2014 - IGNITION SWITCH PROBLEMS OFF/ON - CAR WON'T START. FIRST TIME WON'T START, WAIT 15 MINUTES MOST OF THE TIME WILL THEN START IF NOT THEN WAIT 30 MINUTES THEN WILL START. THERE ARE OTHER TIMES THAT IT WILL START THEN "DIE" THEN START AFTER PARKING AT A STORE (GROCERY, LIBRARY, ETC... NOT AT AN OVER NIGHT WAIT). WHEN CHANGE OIL AT A DEALERSHIP I HAVE TOLD THEM THAT PROBLEM BUT THEY COULD NOT FIND ANYTHING WRONG WITH THE CAR NOT STARTING. IT HAPPENS OFF AND ON. MOST OF THE TIME THAT HAPPENS WHEN WEATHER IS COLD BUT HAS HAPPENED IN WARM WEATHER TOO JUST NOT AS MUCH. AGAIN, DEALERSHIPS NEVER FINDS THE PROBLEM BECAUSE IT ONLY HAPPENS OFF AND ON FOR THE LIST EIGHT (8) YEARS! SO AT 60 YEARS OLD I COULD BE STUCK IN VERY COLD OR VERY HOT WEATHER FOR 15 - 45 MINUTES AND IT MAY NOT BE SAFE! NOW HAVE 39,189 MILES ON MY CAR WITH THE SAME 3,918 MILE PROBLEM! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10566445February 28, 2014
AIR BAGS, STEERING
TL* THE CONTACT OWNS A 2003 SATURN ION. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 30 MPH, THE STEERING WHEEL BECAME INOPERABLE. THE CONTACT LOST CONTROL OF THE VEHICLE AND THE VEHICLE FLIPPED UPSIDE DOWN. THE AIR BAGS FAILED TO DEPLOY. THE VEHICLE WAS DESTROYED. THE CONTACT SUSTAINED INJURIES TO THE HEAD AND LEFT LEG, AND A POLICE REPORT WAS FILED OF THE INCIDENT. THE VEHICLE WAS TOWED TO A SALVAGE YARD. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 136,000.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10566541February 28, 2014
STEERING
I WAS DRIVING OFF THE HIGHWAY AND THE POWER STEERING TURNED OFF COMPLETELY WHILE I WAS DRIVING. THIS COULD BE SO DIFFERENT TO PEOPLE WHO DON'T KNOW HOW TO HANDLE A CAR WITHOUT POWER STEERING.... *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10568433February 27, 2014
UNKNOWN OR OTHER
THE TIMING CHAIN HAS BUSTED WHILE DRIVING HOME FROM WORK. THE ENGINE JUST STOPPED OUT OF NOWHERE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10566213February 27, 2014
ELECTRICAL SYSTEM, AIR BAGS
#1. KEY. IN 2008 THE KEY STARTED GETTING STUCK IN THE IGNITION WHEN I ATTEMPTED TO TURN THE CAR OFF. THE CAR KEPT RUNNING. IT WOULD TAKE UP TO 10 TRIES BEFORE THE ENGINE STOPPED. EVEN THEN I COULD NOT ALWAYS GET THE KEY TO COME OUT RIGHT AWAY. I COULD NOT GET THE KEY TO TURN WHEN TRYING TO START THE CAR. THE KEY OFTEN WOULD ALSO GET STUCK IN THE IGNITION AND I COULD NOT GET IT OUT AND WOULD HAVE TO LEAVE IT IN. 2014 I COULD NOT GET IT TO COME OUT AT ALL AND AT ONE POINT THE CAR WOULD NOT SHUT OFF. MECHANIC REPLACED (AT MY EXPENSE) THE IGNITION. #2. WHEN I PURCHASED THE CAR AN ADD ON OFFERED WAS A PASSIVE KILL SWITCH CALLED ID SYSTEM. REPEATEDLY THE AIR BAG LIGHT WOULD COME ON, AND THE ON-STAR SYSTEM ALSO NOTIFIED ME. IT WOULD GO BACK OFF. I TOOK IT TO THE DEALER IN 2006 AND 2007 WAS TOLD SINCE THE LIGHT WAS NOT ON THEN THAT THEY COULD NOT/WOULD NOT DO ANYTHING. IN 2013 THE LIGHT WAS ALWAYS ON. I WAS ALSO HAVING OTHER ELECTRICAL PROBLEMS (SEE #3). I WENT TO AN AUTO ELECTRICAL SHOP. WHILE DIAGNOSING THE INITIAL PROBLEM THE SHOP FOUND THAT WHEN THE KILL SWITCH WAS PUT IN THE COMPANY HAD TAKEN OUT THE RELAY FOR THE AIR BAG AND PUT THE PUT THE ID SYSTEM RELAY IN IT'S PLACE. THE RESULT WAS THAT NEITHER WORKED. THE SHOP PULLED OUT THE KILL SWITCH RELAY AND REPLACED THE AIR BAG ONE. WHICH I PAID THE BILL FOR. NOW THE AIR BAG LIGHT IS STARTING TO COME BACK ON AT TIMES. I ASSUME THE AIR BAG IS NOT WORKING. #3. IN 2013 THE ALARM ON THE CAR STARTED GOING OFF BY ITS SELF.THAT DAY IT WENT ON AND OFF 5 OR 6 TIMES TILL I REALIZED IT MIGHT BE MY CAR. THE NEIGHBOR SAID THERE WAS NO ONE AROUND IT AT THE TIME. I DON'T TURN ON THE ALARM. I ENDED UP DISCONNECTING THE BATTERY. I TOOK IT TO THE SHOP (SEE #2) BUT SINCE IT WAS NOT DOING IT THEN THEY COULD NOT FIND THE PROBLEM. #4 I HAVE NEVER BEEN NOTIFIED BY GM THAT OTHERS WERE HAVING THESE PROBLEMS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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