Saturn Ion Complaints

4,344 consumer complaints on file.

#10661740December 3, 2014
STEERING, ELECTRICAL SYSTEM
LETTER FROM SENATOR WARNER ON BEHALF OF CONSTITUENT RE SATURN ION RECALL (ATTN: SHANE CLEM). *SMD THE CONSUMER WAS INFORMED ON SEVERAL OCCASIONS, THE PARTS WERE NOT AVAILABLE. WHEN THE PARTS DID ARRIVE, HE WAS INFORMED THE MACHINE WAS BROKEN. THERE WAS A RECALL, REGARDING A STEERING ISSUE AS WELL. THE CONSUMER HAD TO RETURN TO THE DEALER, BECAUSE HE CONTINUED TO EXPERIENCE PROBLEMS WITH THE STEERING. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10661894December 3, 2014
ENGINE
IT WAS ABOUT 32 DEGREES IN THE MORNING. I STARTED MY CAR AND WARMED IT UP FOR ABOUT 5 MINUTES OR SO. LONG ENOUGH TO DEFROST BOTH THE FRONT AND REAR WINDOWS. I DROVE A LITTLE OVER MILE GOING ABOUT THE CITY SPEED LIMIT OF 45. THE VEHICLE STARTED SHAKING FROM THE ENGINE AREA. I PULLED OFF THE ROAD INTO A PARKING LOT AND THE VEHICLE BEGAN TO LOSE POWER. I WAS ABLE TO COAST INTO A PARKING SPACE. THE CHECK ENGINE LIGHT CAME ON AT SOME POINT. I TURNED THE VEHICLE OFF, I WAITED A FEW MINUTES AND TURNED THE VEHICLE BACK ON. IT STARTED FINE I DROVE IT THE 10 MILES TO THE DEALERSHIP WITH NO PROBLEMS, CHECK ENGINE LIGHT WAS STILL ON. THE DEALERSHIP ADVISED THAT THE ICE HAD FORMED ON THE THROTTLE BODY AND WHEN IT MELTED WATER GOT INTO THE THROTTLE BODY. HE COULD PUT A PIECE ON IT THAT WOULD COST ABOUT $900.00 BUT HE COULD NOT GUARANTEE THAT IT WOULD KEEP THIS FROM HAPPENING AGAIN. I DIDN'T THINK ABOUT IT AT THE TIME BUT THE SAME THING HAPPENED LAST YEAR AND SINCE THE VEHICLE STARTS RIGHT BACK UP I DIDN'T REALLY THINK ABOUT IT. BUT THE FACT THAT THE VEHICLE LOSES POWER WHILE I AM DRIVING IS A CONCERN. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10662005December 3, 2014
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2005 SATURN ION. THE CONTACT STATED THAT WHILE DRIVING AT LOW SPEED, FUEL FUMES EMITTED INTO THE VEHICLE. AFTER INSPECTING THE VEHICLE, THE CONTACT NOTICED THAT THERE WAS A LEAK IN THE FUEL LINE PIPE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN DIAGNOSED THAT THE FUEL LINE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10660854November 25, 2014
FUEL/PROPULSION SYSTEM
BEGAN SMELLING FUEL AND NOTICED FUEL ON THE GROUND. NOTICE THERE IS A RECALL ON THIS DEFECT BUT ONLY ON VEHICLES IN ARIZONA AND NEVADA. MY VEHICLE IS FROM MICHIGAN. THERE ARE OTHER COMPLAINTS OF THIS SAME PROBLEM ALL OVER THE INTERNET. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10660406November 24, 2014
FUEL/PROPULSION SYSTEM
I HAD TO REPLACE MY FUEL PUMP BACK IN MARCH OF 2013. IT COST ME ALMOST $300.00. LATER I FOUND OUT IT WAS ON RECALL. HOW DO I GET MY MONEY BACK? I HAVE THE RECEIPT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10653319November 24, 2014
STEERING
2007 SATURN ION. CONSUMER RECEIVED THE FIRST RECALL AND WAS TOLD BY THE DEALER THE PARTS WERE NOT AVAILABLE. HE WAS TOLD THE SAME THING WHEN THE 2ND RECALL ARRIVED. *CW THE CONSUMER REFERENCED RECALL # 14V153000. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10660342November 23, 2014
ELECTRICAL SYSTEM, EQUIPMENT:ELECTRICAL:ANTI-THEFT DEVICES, EQUIPMENT:RECREATIONAL VEHICLE/TRAILER
I JUST BOUGHT A 2003 SATURN ION 2 AND THE DOOR LOCKS "ALL OF THEM" LOCK AND UNLOCK ON THEIR OWN. WHEN I GET OUT OF THE CAR AND TIME PASSES BY , "I DON'T KNOW HOW MUCH TIME HAS TO PASS BETWEEN THAT TRIGGERS THE DOORS TO UNLOCK BUT EACH TIME I GO BACK TO THE CAR ALL DOORS HAVE UNLOCKED THEMSELVES..... " ". I BELIEVE THIS PROBLEM CAN POSSIBLY TURN INTO A DEADLY ISSUE REGARDING THE LIFE OF A CONSUMER AND OR OTHERS " " IN THE EVENT OF AN ACCIDENT WHO KNOWS IF THE DOORS WILL UNLOCK OR OPEN ? I BELIEVE THAT THE DOORS MAY DO JUST THE OPPOSITE THAT THE DOORS MAY REMAIN LOCKED PREVENTING ANYONE FROM BEING ABLE TO GET OUT OF THE VEHICLE IN THE EVENT OF FIRE< ACCIDENT< OR AN OTHER EMERGENCY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10660031November 21, 2014
ENGINE
TL* THE CONTACT OWNS A 2006 SATURN ION. THE CONTACT STATED THAT THE VEHICLE WAS REPAIRED BY THE AUTHORIZED DEALER FOR NHTSA CAMPAIGN NUMBERS: 09V419000 (FUEL SYSTEM, GASOLINE) AND14E021000 (ELECTRICAL SYSTEM). THE SERVICE ENGINE SENSOR ILLUMINATED BEFORE AND AFTER BOTH RECALL REPAIRS. THE CONTACT INDICATED THAT THE DEALER REPLACED THE IGNITION SWITCH AND THE FUEL PUMP, BUT THE FAILURE RECURRED. THE CONTACT INDICATED THAT THE SERVICE ENGINE SENSOR CONTINUED TO ILLUMINATE AND THE VEHICLE STALLED REPEATEDLY. THE TWO RECALL REPAIRS DID NOT REMEDY THE VEHICLE AND THE FAILURES WERE HAPPENING INTERMITTENTLY. THE VEHICLE WAS TOWED TO THE AUTHORIZED DEALER FOR FURTHER INSPECTION. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 140,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10659623November 20, 2014
ELECTRICAL SYSTEM, AIR BAGS
WAS DRIVING AT A SLOW SPEED OFF AN OFF RAMP WHEN MY CAR FELT LIKE IT STALLED AND IT TURNED OFF WHICH I THOUGHT IT WAS ANOTHER CAT WHO HIT ME BECAUSE THERE WAS NO OTHER EXPLANATION AT THE TIME. IT SET ME IN A SPIN AND THE CAR HIT THE WALL BUT THE AIR BAG DIDN'T GO OFF. I ENDED UP IN THE HOSPITAL WITH AN INJURED BACK AND HEAD. COULD IT HAVE BEEN THE FAULTY IGNITION? MY CAR KEPT STALLING AFTER THE BODY REPAIR. I TOOK THE CAR INTO THE DEALERSHIP IN DUMBER OF THE SAME YEAR AND MY CAR WAS DIAGNOSED WITH A FAULTY IGNITION SWITCH. THIS IS NOT THE ONLY INCIDENT BUT THANKFULLY I WAS JUST INJURED AND I STILL HAVE MY LIFE. *TR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10659661November 20, 2014
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2007 SATURN ION. THE CONTACT STATED THAT A STRONG FUEL ODOR EMITTED WHILE STARTING UP THE ENGINE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED MECHANIC FOR INSPECTION WHICH LOCATED FUEL LEAK OVER THE FUEL TANK DUE TO DEFECTIVE FUEL PUMP. THE VEHICLE WAS NOT REPAIRED. THE DEALER ADVISED THAT THE VEHICLE WAS NOT INCLUDED IN RECALL NHTSA CAMPAIGN NUMBER 12V459000 (FUEL SYSTEM, GASOLINE). THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 82,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10659789November 20, 2014
FUEL/PROPULSION SYSTEM
BECAUSE OF A 'HIDDEN RECALL' BY GM, I WAS DRIVING DOWN THE ROAD WHEN I SMELLED FUEL. MY FUEL PUMP HAD BECOME DEFECTIVE, CAUSING A LEAK, AND THEREFORE, RUSTED FUEL LINES, WHICH THEN BROKE. THIS 'HIDDEN RECALL' WAS NOT COVERED AT THE DEALERSHIP AND I HAD TO GET GM INVOLVED ON A CORPORATE LEVEL, AND EVEN THEN, I STILL HAD TO PAY FOR THEIR MISTAKE! MY CAR WAS STEADILY DRIPPING FUEL, AND ASIDE FROM EMPTYING THE TANK THERE WAS NOTHING I COULD DO ABOUT THIS. IT IS DANGEROUS, AND GM KNOWS ABOUT IT BUT WILL NOT ACKNOWLEDGE THE DANGER IN THE SITUATION. I HAVE CHILDREN. WHAT IF THE CAR WOULD HAVE CAUGHT FIRE? THEN WOULD THEY HAVE LISTENED?? IT IS ABSOLUTELY ABSURD THAT THEY WOULD NOT WARN OWNERS OF THESE VEHICLES (EVEN THE DEALERSHIP CLAIMED TO KNOW MANY OTHERS IN MY SITUATION EXACTLY) WHEN IT IS SOMETHING SO DANGEROUS, LET ALONE MAKE THEM PAY FOR THE REPAIR. I AM ABSOLUTELY DISGUSTED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10659152November 19, 2014
FUEL/PROPULSION SYSTEM
THE FUEL PUMP CRACKED. THE CAR COULD NOT BE DRIVEN WITHOUT GASOLINE SPURTING OUT ON THE ROAD. THERE WAS A PARTIAL RECALL IN SEVERAL STATES BUT I WAS NOT COVERED BY THIS. THERE WAS ALSO AN EXTENDED WARRANTY IN OTHERS THAT EXPIRED THIS PAST YEAR. IT COST $500 TO REPAIR AND GM WOULD NOT OFFER EVEN PARTIAL COMPENSATION. THE FUEL PUMP WAS PARTLY MADE OF PLASTIC IS INFERIOR AND SHOULD BE RECALLED EVERYWHERE. THANK YOU. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10658795November 18, 2014
STEERING, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2003 SATURN ION. WHILE DRIVING APPROXIMATELY 45 MPH, THE VEHICLE STALLED. AS A RESULT, THE VEHICLE LOST POWER STEERING. AFTER TURNING THE VEHICLE OFF, IT FAILED TO START. THE CONTACT RECEIVED NOTIFICATIONS FOR NHTSA CAMPAIGN NUMBER: 14V047000 (AIR BAGS, ELECTRICAL SYSTEM) AND NHTSA CAMPAIGN NUMBER: 14V171000 (ELECTRICAL SYSTEM). THE CONTACT STATED THAT THE VEHICLE WAS REMEDIED BY THE DEALER. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 162,603.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10658823November 18, 2014
ELECTRICAL SYSTEM, STEERING, AIR BAGS
CAR WAS PARKED TRIED TO START WOULD NOT START WITH JUMP. HAD TOWED DETERMINED PROBLEM WITH STARTER. FIXED OVERNIGHT DROVE OFF LOT THEN LOST POWER STEERING SAME NIGHT JUST AVOIDED ACCIDENT. FOUND OUT RECALLS ON BOTH TOTAL OF 8 ON THIS VEHICLE. ONLY HAD SINCE 8/1/2014 NEVER ADVISED OF ANY RECALLS ON VEHICLE AND MCCAFFERTY FORD IN LANGHORNE,PA DID NOT OFFER TO ASSIST ADVISED ITS NOT THEIR RESPONSIBILITY TO CHECK RECALLS. CAR CAN BE DRIVEN 10-15MINS THEN STEERING LOCKS UP. HAVE TO WAIT FOR CAR TO COOL DOWN THEN STEERING COMES BACK, 10-15 MINS SAME PROBLEM. THERE IS ALSO RECALLS RELATED TO AIR BAGS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10659000November 18, 2014
ELECTRICAL SYSTEM:IGNITION:SWITCH
TL* THE CONTACT OWNS A 2006 SATURN ION. THE CONTACT STATED THAT THE IGNITION SEIZED WITHOUT WARNING. THE FAILURE OCCURRED DAILY. THE DEALER STATED THAT THE IGNITION SWITCH NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 67,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10655362November 17, 2014
VEHICLE SPEED CONTROL
THIS HAS HAPPENED NUMEROUS TIMES AND IS REALLY SCARY! THE GAS PEDAL STICKING IT GETS REALLY STIFF AND DOESNT WANT TO STOP . THE ONE TIME I WAS GOING 25 MPH AND IT WOULDN'T STOP SO I HAD TO SLAM IT IN PARK AND THE RPMS GOT UP TO 4 . IT SEEMS TO HAPPEN MORE WHEN IT GETS COLD OUT . IT IS NOT LETTING UP AND I AM SCARED FOR MY SAFETY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10655364November 17, 2014
ELECTRONIC STABILITY CONTROL (ESC), STEERING, ELECTRICAL SYSTEM
WHILE DRIVING AND COME TO A COMPLETE STOP CAR WILL JUST CUT OFF, ALOT OF JERKING, POWER STEERING COMES ON AND STEERING HARD,ELECTRICAL DISPLAY WILL AUTOMATIC START SHOWING UP.HAVE TAKEN CAR TO DEALERSHIP FOR RECALL REPAIRS AND STILL HAVE PROBLEMS WITH STEERING. WHEN I BROUGHT THE CAR HAD TAKEN IT TO THE DEALERSHIP AND THEY SAID IT WAS FIXED BUT GOT ON THE ROAD AND CAR STOPPED,THE DEALERSHIP HAD CAR TOWED TO FACILITY AND SAID IF WAS FIXED,IT WAS ELECTRICAL PROBLEM WHEN I TOOK BACK AND THE PROBLEM IS STILL ON GOING TO THIS DAY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10655039November 14, 2014
VEHICLE SPEED CONTROL, ENGINE AND ENGINE COOLING
THE GAS PEDAL GETS STUCK WHILE DRIVING AND THE CHECK ENGINE LIGHT COMES ON. CAR WILL NOT EXCEED 5 MPH EVEN IF THE PEDAL IS PUSHED TO THE FLOOR. CAR MUST BE TURNED ON AND OFF 3 TIMES FOR THE PEDAL TO GO BACK TO NORMAL. ANOTHER INCIDENT IS THE CAR WILL STALL WHEN STOPPING AT A LIGHT OR STOP SIGN. TURNS BACK ON WITH NO PROBLEM. I HAVE HAD ALL RECALLS PERFORMED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10654343November 12, 2014
STEERING, AIR BAGS
TL* THE CONTACT OWNS A 2006 SATURN ION. WHILE ATTEMPTING TO PULL OFF FROM A TRAFFIC LIGHT AND MAKING A TURN, THE STEERING WHEEL BECAME INOPERABLE AND DIFFICULT TO MANEUVER. AS A RESULT, ANOTHER VEHICLE CRASHED INTO THE FRONT DRIVER SIDE OF THE CONTACT'S VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED INJURIES TO THE LEFT SHOULDER AND LEFT HIP DUE TO THE SEAT BELT. THE CONTACT DID NOT SEEK MEDICAL ATTENTION. THE CONTACT WAS UNCERTAIN IF THE OTHER DRIVER SUSTAINED INJURIES, BUT THE DRIVER WAS INTOXICATED. A POLICE REPORT WAS FILED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V153000 (STEERING) AND BELIEVED THE FAILURE WAS RELATED TO THE RECALL. THE APPROXIMATE FAILURE MILEAGE WAS 102,000.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10654635November 12, 2014
STEERING, AIR BAGS, ELECTRICAL SYSTEM
ON AUGUST 19,2014 THERE WAS AN INCIDENT THAT INVOLVED ME WITH MY 2006 SATURN ION. I WAS PROCEEDING OUT OF TO DRIVE OFF WHEN ALL OF THE SUDDEN MY POWER STEERING BECAME HARD TO MANEUVER AND SEEN AS THOUGH THE CAR WAS SHUTTING OFF IN WHICH A CHILD WAS RUNNING ACROSS THE STREET AT THAT TIME I DID THE BEST I COULD AND MY CAR BUMP MY NEIGHBOR VEHICLE. I RECEIVED A STRAINED MUSCLE IN MY HAND THAT MY DOCTOR DIAGNOSED AS CARPAL TUNNEL SYNDROME (NERVE DAMAGES). MY CAR HAVE DONE THIS SEVERAL TIMES. I SHOULDN'T HAVE T I DIE NOR MY SON OR HAVE A LIFE PERMANENT INJURY THAT WOULD HINDER ME FROM ENJOYING MY LIFE. GM TOLD CONGRESS THAT THEY WOULD DO THE RIGHT THING BY ITS VICTIMS REGARDLESS THE NATURE OF INJURY.I HAVE TO SUFFER WITH THIS AGONIZING PAIN AND SWELLING WITH THE AID OF MEDICATION. NASA I EXPECT YOU TO DO THE RIGHT THING HOLD THEM LIABLE FOR PUTTING THESE FAULTY KNOWING THESE CAR WAS NOT SAFE FOR CONSUMER PURCHASE. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0

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