Saturn Ion Complaints

4,344 consumer complaints on file.

#10410233July 1, 2011
STEERING:ELECTRIC POWER ASSIST SYSTEM, STEERING
TL* THE CONTACT OWNS A 2005 SATURN ION. THE CONTACT STATED THAT THE POWER STEERING LIGHT WOULD ILLUMINATE ON THE INSTRUMENT PANEL WHILE DRIVING AT VARIOUS SPEEDS. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE CONTACT WAS INFORMED THAT THE POWER STEERING MODULE WAS DEFECTIVE AND NEEDED TO BE REPAIRED. THE MANUFACTURER WAS ALSO NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 119,060 AND THE CURRENT MILEAGE WAS 102,000. .UPDATED 09/15/11 *BF THE CONSUMER STATED THE POWER STEERING WAS REPLACED AT NO CHARGED.UPDATED 09/26/11
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10410267July 1, 2011
ELECTRICAL SYSTEM, ENGINE AND ENGINE COOLING
JUNE 12-MY CAR RECEIVED COMPLIMENTARY MAINTENANCE. AT WHICH POINT, THE CAR WOULD NOT START. THE BODY CONTROL WAS REPLACED. AFTER MOVING OVER 1800 MILES, THE CAR WOULD NOT START. JUNE 16-HAD IT SERVICED AGAIN AND TO MY KNOWLEDGE, THE CAR HAD BEEN DAMAGED DURING SERVICING AT DEALERSHIP ( DROPPED OFF FOOT JACK AND DAMAGED RADIATOR AND AC CONDENSER). JUNE 17-AFTER COMMUTING 80 MILES AND THE PASSING OF 9 HOURS, THE CAR WOULD NOT START AGAIN. THEN AFTER 3 HOURS, IT STARTED ( AS I WAS IN AN UNFAMILIAR LOCATION). JUNE 21-ITS 8 AM AND I AM ABOUT TO LEAVE FOR WORK, THE CAR WOULD NOT START. TOOK THE CAR TO THE DEALERSHIP AFTER IT STARTED 3 HOURS LATER, RIDING IN ANTI-THEFT MODE. LEFT THE CAR OVERNIGHT AND HAD TO GET A RENTAL. JUNE 24- PICKED UP THE CAR AND THE DEALER COULD NOT DETERMINE THE ISSUE AND ASSUMED THAT IT HAD BEEN ABSOLVED. JUNE 30- 7 AM. THE CAR WOULD NOT START AGAIN FOR 4 HOURS. TOOK THE CAR TO THE DEALERSHIP, COULD NOT DETERMINE THE ISSUE. MY CAR HAS YET TO BE FIXED AND I HAVE BEEN STRANDED IN A NUMBER OF UNFAMILIAR PLACES. SOMETHING IS VERY WRONG WITH THE IGNITION BECAUSE THE POWER OF THE CAR COMES ON, BUT THE ENGINE WILL NOT COMMUNICATE TO COME ON. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10410011June 30, 2011
STEERING
POWER STEERING INDICATOR WOULD COME ON AND STEERING ABILITY WILL DISAPPEAR. RESTARTING CAR MADE THE STEERING COME BACK FOR ABOUT A FEW SECONDS, BUT THEN POWER STEERING INDICATOR WOULD COME BACK ON AGAIN. CAR TAKEN TO DEALERSHIP TO BE SERVICED UNDER SPECIAL WARRANTY. THIS PART SHOULD DEFINITELY BE RECALLED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10409268June 28, 2011
ELECTRICAL SYSTEM
FOR THE SECOND TIME IN A LITTLE OVER TWO YEARS, MY KEY GOT STUCK IN THE IGNITION AND I COULD NOT GET IT OUT OR TURN OFF MY ENGINE. IT HAPPENED WHEN I STOPPED FOR GAS. I HAVE A STICK SHIFT AND SO I STALLED THE CAR IN ORDER TO STOP IT FROM RUNNING. I HAD TO LEAVE THE KEY IN THE CAR AND, THANKFULLY, HAD ANOTHER KEY TO LOCK THE CAR DOOR WHEN I WASN'T IN IT. THE COST TO REPAIR BY THE DEALER WAS BETWEEN $500 AND $600. THE FIRST TIME I PAID $100 BUT I WAS STILL UNDER WARRANTY. THE REPAIR IS BEING DONE LOCALLY BY A MECHANIC FOR $300. THEY HAVE TO TAKE APART THE STEERING WHEEL SO THAT THEY CAN GET TO THE IGNITION. IT IS A TUMBLER PROBLEM WITHIN THE IGNITION. THIS HAS TO BE REPLACE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10409029June 27, 2011
VISIBILITY, ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM:IGNITION
TL* THE CONTACT OWNS A 2006 SATURN ION. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 50 MPH THE FRONT DRIVER'S SIDE WINDOW DROPPED DOWN INTO THE DOOR PANEL, CAUSING THE DOOR TO SWING OPEN. THE VEHICLE WAS PULLED OVER AND SHUT OFF. AFTER REPEATED ATTEMPTS THE DOOR WAS SHUT, BUT WOULD NOT REOPEN. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE THE CONTACT WAS INFORMED THE WINDOW DETACHED FROM ITS TRACK. THE VEHICLE WAS IN THE PROCESS OF BEING REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE, BUT OFFERED NO ASSISTANCE. THE CONTACT ALSO STATED THAT THE VEHICLE WAS EXPERIENCING RECURRING FAILURES IN WHICH THE CHECK ENGINE LIGHT WOULD CONSTANTLY ILLUMINATE ON THE INSTRUMENT PANEL AND THE KEY WOULD INTERMITTENTLY BECOME STUCK IN THE IGNITION. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THEY WERE UNABLE TO DIAGNOSE THE FAILURE IN REGARDS TO THE CHECK ENGINE LIGHT. IN REGARDS TO THE KEY BECOMING STUCK IN THE IGNITION, NO REPAIRS WERE PERFORMED. THE FAILURE AND CURRENT MILEAGES WERE 69,080. UPDATED 08/31/2011 *LN *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10409131June 27, 2011
STEERING
I OWN A 2005 SATURN ION. WHILE DRIVING 60 MPH THE POWERSTEERING LIGHT COMES ON AND THE POWER STEERING MALFUNCTIONS. THE VEHICLE IS BECOMES VERY DIFFICULT TO DRIVE WHEN THE POWER STEERING GOES OUT. HAVE TO SHUT THE VEHICLE OFF AND RESTART IT FOR THE POWER STEERING SYSTEM TO WORK PROPERLY. CALLED THE DEALER REGARDING THE POWER STEERING AND THE DEALER STATED THERE ARE NO OPEN RECALLS ON THE VEHICLE AT THIS TIME. HAVE APPT WITH DEALER ON THURSDAY FOR REPAIR. THIS HAS HAPPENED ON THE INTERSTATE TWICE AN ON REGULAR ROADWAYS TWICE IN LAST MONTH. HAVE APPROX. 70,000 ON CAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10408889June 25, 2011
STEERING
I WAS DRIVING MY 2007 SATURN ION LAST OCTOBER AND THE ELECTRIC POWER STEERING SUDDENLY WENT OUT. I WOULD HAVE TO RESTART THE CAR AND DRIVE FOR MAYBE 5 TO 10 MINUTES AT A TIME UNTIL IT FAILED AGAIN. I BROUGHT IT TO A GM DEALERSHIP AND THEY TOLD ME THE MOTOR WAS OUT AND WOULD COST APPROXIMATELY 400 DOLLARS TO FIX. I PURCHASED THE 110 DOLLAR MOTOR FROM THEM AND INSTALLED IT MYSELF. PROBLEM FIXED BUT SINCE IT WAS A RECALL ON OTHER VEHICLES WITH THE SAME SYSTEM I FEEL MYSELF AND OTHER OWNERS LEFT OUT SHOULD BE REIMBURSED FOR REPAIRS I STILL HAVE MY RECEIPT FOR THE PART. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10408890June 25, 2011
ELECTRICAL SYSTEM
ON JUNE 19TH 2011 MY 2007 SATURN ION WOULDN'T SHUT OFF THE IGNITION WAS LOCKED INTO THE RUN POSITION. SINCE MY VEHICLE IS A STICK I SIMPLY KILLED IT BUT THE ELECTRONIC ACCESSORIES WERE STILL STUCK ON. I HAD TO GO PURCHASE A NEW IGNITION CYLINDER AND INSTALL IT IN ORDER TO GET MY VEHICLE WORKING AGAIN. THIS IS A KNOWN PROBLEM AND WAS RECALLED ON OTHER GM VEHICLES THAT SHARE THE SAME PLATFORM BUT NOT ON THE SATURN IONS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10408892June 25, 2011
FUEL SYSTEM, GASOLINE
ON JUNE 25TH 2011 I NOTICED THE SMELL OF GASOLINE COMING FROM MY 2007 SATURN ION. I NOTICED THE SMELL IS STRONGEST NEAR THE REAR DRIVER TIRE VERY CLOSE TO THE FUEL PUMP MODULE. KNOWING ALREADY THAT THIS IS A KNOWN ISSUE WITH 2007 SATURN IONS I CONTACTED THEM IMMEDIATELY. THEY TOLD ME THAT MINE IS NOT INCLUDING IN ANY RECALL AND NO EXCEPTION WOULD BE MADE. I WILL HAVE TO TRY TO FIND A FUEL PUMP MODULE AND REPLACE IT. NOTHING HAS HAPPENED YET BUT I DO HAVE TO KEEP DRIVING THE VEHICLE UNTIL THE REPAIRS CAN BE MADE. I FEEL AS THOUGH SINCE IT IS A KNOWN PROBLEM IN THESE VEHICLES IT SHOULD BE COVERED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10408601June 23, 2011
STEERING
POWER STEERING HAS FAILED. I HAVE SEEN SEVERAL OTHER PEOPLE OF LINE STATING THE SAME THING ON THEIR SATURN ION 2006. WE NEED HELP GETTING GMAC TO PAY FOR THIS. I CAN NOT DRIVE THIS. IT IS TOO DIFFICULTY FOR A FEMALE TO USE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10408669June 23, 2011
STEERING
TL* THE CONTACT OWNS A 2005 SATURN ION. THE CONTACT WAS DRIVING 40 MPH WHEN THE STEERING WHEEL BECAME STIFF WITH THE ILLUMINATION OF THE POWER STEERING WARNING LIGHT. THE CONTACT STATED THAT THE VEHICLE WOULD BECOME EXTREMELY DIFFICULT TO DRIVE WHEN THE POWER STEERING GOES OUT. THE CONTACT HAS TO SHUT THE VEHICLE OFF AND RESTART IT FOR THE POWER STEERING SYSTEM TO WORK PROPERLY. THE CONTACT CALLED THE DEALER REGARDING THE POWER STEERING AND THE DEALER STATED THERE ARE NO OPEN RECALLS ON THE VEHICLE AT THIS TIME. THE CONTACT HAS NOT HAD THE VEHICLE REPAIRED. THE FAILURE MILEAGE WAS 53,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10408495June 22, 2011
STEERING
I HAVE A 2007 SATURN ION AND WAS DRIVING HOME ON MONDAY, JUNE 20, 2011 AT AROUND 7:30PM WHEN MY CAR NOTIFIED ME THAT THE PWR STR (POWER STEERING) WAS HAVING ISSUES AND MY STEERING WHEEL LOCKED. I WAS ABLE TO DRIVE IT HOME BECAUSE IT WAS JUST A STRAIGHT DRIVE AND DIDN'T HAVE TO MAKE ANY TURNS. I GOT HOME AND TURNED OFF THE VEHICLE AND RESTARTED IT AND FIXED THE PROBLEM. THE FOLLOWING DAY, TUESDAY, JUNE 21, 2011 SAME THING HAPPENED. I WAS DRIVING HOME AT AROUND 7:15 THE MESSAGE CAME ON AND MY STEERING WHEEL STIFFENED. AGAIN I WAS ABLE TO MAKE IT HOME AND TURNED OFF THE VEHICLE AND RESTARTED AND WORKED FINE. I HAVE NOW SCHEDULED AN APPOINTMENT AT MY LOCAL SERVICE REPAIR SHOP FOR MY VEHICLE TO BE CHECKED OVER/FIXED ON THURSDAY, JUNE 23, 2011. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10407669June 21, 2011
EQUIPMENT:ELECTRICAL, STEERING
2006 SATURN ION POWER STEERING WENT OUT AND GM SAY THAT THERE IS NO RECALL ON IT BUT EVERYONE IS HAVING THE SAME PROBLEM, THEY FIXED SOME CARS BUT NEVER SENT OUT A RECALL LETTER. AND I WAS TOLD TO TAKE CARE OF IT THE BEST I NO HOW AND ALSO THE GAS GET STUCK I WAS DRIVING AND HIT THE BRAKE BUT THE CAR KEPT GOING LUCKY NO ONE WAS HURT MY SISTER WAS IN FRONT OF ME I WAS TRAILING HER JUST BUMP HER A LITTLE. PLEASE HELP IM OUT OF WORK AND NOW NO CAR WITCH I STILL PAYING ON IF I HAD KNOWN I WOULD HAVE NEVER PURCHASED A GM CAR. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10407678June 21, 2011
STEERING
TL* THE CONTACT OWNS A 2006 SATURN ION. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 30 MPH, THE POWER STEERING BECAME VERY DIFFICULT TO MANEUVER TO THE LEFT OR RIGHT. HE THEN COASTED TO THE SIDE OF THE ROAD ONCE THE POWER STEERING WARNING LIGHT ILLUMINATED ON THE INSTRUMENTAL PANEL. THE VEHICLE WAS ABLE TO CONTINUE DRIVING BUT THE FAILURE RECURRED. THE VEHICLE WAS NOT INSPECTED BY THE DEALER NOR REPAIRED AND THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE AND CURRENT MILEAGES WERE APPROXIMATELY 64,000. UPDATED 08/31/11*LJ THE POWER STEERING CONTROL MODULE WAS REPLACED. UPDATED 09/12/11
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10407679June 21, 2011
STEERING
TL* THE CONTACT OWNS A 2003 SATURN ION. WHILE DRIVING APPROXIMATELY 30 MPH THE VEHICLE SUDDENLY STALLED. THE CONTACT ATTEMPTED TO JUMP START THE VEHICLE BUT TO NO AVAIL. THE CONTACT REPLACED THE BATTERY AND THE VEHICLE WAS ABLE TO START BUT THE POWER STEERING WOULD NOT FUNCTION. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTICS WHERE THE TECHNICIANS STATED THAT TWO POWER FUSES NEEDED TO BE REPLACED TO CORRECT THE POWER STEERING FAILURE. THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THAT SHE BELIEVED WHEN THE BATTERY WAS REPLACED IT CAUSED AN OVERALL COMPUTER FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 60,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10408426June 21, 2011
STEERING
2004 SATURN ION 2 POWER STEERING FAILURE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10407479June 20, 2011
ELECTRICAL SYSTEM:IGNITION
FIRST, MY POWER STEERING WOULD GO OUT. I WOULD TURN OF THE CAR AND TURN IT BACK ON AND IT WOULD BE BACK FOR A SHORT TIME. I TOOK IT IN AND IT WAS FIXED A WEEK OR TWO AGO. NOW, THE IGNITION KEY IS LOCKED IN THE ON POSITION. TO TURN IT OFF I HAVE TO DISCONNECT FUSE 16 AND DISCONNECT THE NEGATIVE POWER CABLE. TO TURN IT ON I HAVE TO RECONNECT THE NEGATIVE POWER CABLE AND REINSERT THE FUSE. I WAS ADVISED THIS IS A COMMON PROBLEM WITH SATURN IONS AND NOT RELATED TO THE RECENT WORK THAT WAS DONE ON THE CAR. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10407208June 17, 2011
ELECTRICAL SYSTEM
TL*THE CONTACT OWNS A 2006 SATURN ION2. THE CONTACT STATED THE KEY BECAME STUCK IN THE IGNITION. THE CONTACT HAD TO DISCONNECT THE BATTERY IN ORDER TO TURN THE VEHICLE OFF. THE KEY REMAINED STUCK IN THE IGNITION ALTHOUGH THE VEHICLE WAS TURNED OFF. THE DEALER STATED A CYLINDER IN THE IGNITION SWITCH CAUSED THE FAILURE TO OCCUR. THE VIN WAS UNKNOWN. THE FAILURE AND CURRENT MILEAGE WAS 161,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10407082June 16, 2011
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2006 SATURN ION 2COUPE. THE CONTACT STATED THAT SHE WAS UNABLE TO POWER OFF THE VEHICLE. ON ONE OCCASION, THE VEHICLE WOULD NOT POWER OFF AND WAS LEFT RUNNING FOR SEVENTEEN HOURS. THE VEHICLE WAS TAKEN TO THE DEALER WHO DISCONNECTED THE IGNITION AND DIAGNOSED THAT THE IGNITION LOCK CYLINDER NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO DID NOT OFFER ANY ASSISTANCE. THE VEHICLE WAS REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 40,130.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10407183June 16, 2011
STEERING
TL* THE CONTACT OWNS A 2006 SATURN ION. THE CONTACT STATED THAT THE POWER STEERING WOULD FAIL WHEN TRAVELING AT VARIOUS SPEEDS. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC JANUARY 2009 WHERE THEY REPLACED THE POWER STEERING MOTOR HOWEVER, THE REPAIR DID NOT CORRECT THE FAILURE. THE DEALER OFFERED THE CONTACT A DISCOUNT ON THE REPAIRS AND THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE CURRENT MILEAGE WAS 113,000 AND THE APPROXIMATE FAILURE MILEAGE WAS 50,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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