Saturn Aura Complaints

1,444 consumer complaints on file.

#10676368January 19, 2015
STEERING, ELECTRONIC STABILITY CONTROL (ESC)
2009 SATURN AURA GM NEEDS TO UPDATE THE RECALLS ON THE 09 AURA. IN THE PAST 4 MOS I HAVE LUCKILY SURVIVED 8 CRASHES, NOW, FROM TOTAL LOSS OF POWER STEERING. NO ONE @ GM/SATURN WILL HELP. THEY SAY MY VIN# IS NOT IN THE RECALL, BUT IT IS THE EXACT SAME THING HAPPENING AS IS IN THE RECALL..COMPLETE LOSS OF POWER STEERING. TRIANGLE ILLUMINATES ON DASH & SAYS ESC SERVICE POWER STEERING...DEALER COULD NOT DIAGNOSE PROBLEM, COULDN'T GET A CODE. I SUBSCRIBED TO ON STAR SO WHEN IT HAPPENED I WOULD BE ABLE TO GET A DIAGNOSTIC CODE, & LUCKILY THEIR COMPUTER DIAGNOSED THE ISSUE, & GOT THE CODES WHICH ARE THE EXACT PROBLEMS IN THE RECALLS CODE C0545 POWER STEERING, & C0561 TRACTION CONTROL MODULE NOT FUNCTIONING. THEY NOW TELL ME I NEED A COMPLETE STEERING COLUMN, WHICH DORMAN PRODUCTS SAYS MY VIN# IS NOT IN RECALL ON STEERING SHAFT! GENERAL MOTORS/SATURN PLEASE UPDATE YOUR RECALLS< THERE ARE 1000'S WITH THE SAME ISSUES IN THE 09 AURAS, BEFORE ONE OF US HERE BECOMES A STATISTIC! I ASSUME SATURN IS DOING NOTHING BECAUSE THEY HAVE FILED BANKRUPTCY & GONE OUT OF BUSINESS. I CAN NOT DRIVE THIS CAR & BE SAFE!!! SOMEONE PLEASE HELP!! I THINK WE NEED AN ATTORNEY! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10676417January 19, 2015
AIR BAGS, SEAT BELTS
EVEN WHEN MY SEAT BELTS ARE BUCKLED MY SEATBELT/AIRBAGS ARE DINGING BOTH PASSENGER AND DRIVERS SIDE... THIS IS VERY ANNOYING AND NEEDS TO BE ADDRESSED ASAP. I HAVEN'T HAD ANY ACCIDENTS BUT FEEL THEY SHOULD BE FIXED FOR SAFETY PURPOSES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10673032January 16, 2015
FUEL/PROPULSION SYSTEM
FUEL SMELL, TOOK TO SATURN AUTHORIZED SERVICE CENTER, REPLACED FUEL PUMP AT A COST OF $1272.13. AFTERWARD, I FOUND ONLINE REPORTS OF POSSIBLE FUEL PUMP DEFECT FOR 2007 SATURN AURA BUT COULDN'T FIND INFORMATION TO VERIFY IF THE CAR QUALIFIES FOR ANY REPAIR OR REIMBURSEMENT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10672543January 14, 2015
POWER TRAIN
DRIVING ENTERING THE FREEWAY WHEN MY 1008 SATURN AURA SUDDENLY WHEN INTO NEUTRAL MODE WHILE THE GEAR LEVER WAS STILL ON DRIVE. THE FELT LIKE IT WENT TO NEUTRAL - PRESSING ON GAS RPM IS UP BUT THE CAR WAS NOT RESPONDING. TRUCK WAS BEHIND ME ALMOST HIT ME.... I HAVE READ UP ON THE ISSUE ITS THERE ARE A LOT OF SIMILAR STORY ABOUT THIS EVENT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10672261January 13, 2015
STEERING
VEHICLE POWER STEERING MALFUNCTION. STEERING WHEEL WOULD NOT TURN BECAME STIFF, MESSAGE ON DISPLAY ESC POWER STEERING AND POWER STEERING LIGHT CAME ON. VEHICLE HAD TO BE TOWED TO DEALER, INFORMED POWER STEERING COLUMN NEEDS REPLACED, ($740.) REPAIR COST. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10671782January 12, 2015
STEERING
TL* THE CONTACT OWNS A 2009 SATURN AURA. THE CONTACT STATED THAT THE STEERING WHEEL BECAME EXTREMELY HARD TO MANEUVER WHEN TURNING THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHERE THE TECHNICIAN DIAGNOSED THAT THERE WAS AN ELECTRICAL COMPONENT THAT NEEDED TO BE REPLACED. NO REPAIRS WERE MADE TO THE VEHICLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10671795January 12, 2015
ELECTRICAL SYSTEM
THE ELECTRICAL IGNITION FAILED TWICE ON CAR ONCE IN 2009 AND IN 2015 IT HAD ISSUES IN PRIOR YEARS IN BETWEEN DATES WITH IGNITION SWITCH AND KEYS GM SAYS IT IS NOT A RECALL ISSUE EVEN THOUGH OTHER YEAR GMS ARE RECALLED FOR IGNITION SWITCH ISSUES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10671825January 12, 2015
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM
DRIVING AT 60MPH..SUDDENLY SERVICE TRACTION CONTROL , ENGINE POWERED DOWN AND CHECK ENGINE LIGHT CAME ON I PULLED CAR OVER.SHUT IT OFF, ALL CODES BUT ALL CODES BUT THE ENGINE LIGHT WERE CLEARED. LATER ON WHEN I STARTED IT UP AGAIN CHECK ENGINE LIGHT CLEARED. WHEN THIS HAPPENED ONE WEEK EARLIER, THE MECHANIC CLEANED THE THROTTLE BODY AND PUT A NEW AIR FILTER IN ..$150.00.READING ABOUT OTHERS HAVING THE SAME PROBLEM, IT MUST BE A DEFECT IN THE COMPUTER SYSTEM..CAR IS RUNNING FINE..I RECENTLY SPENT $3000.00 REPLACING STRUTS, BUSHINGS, BRAKES, ALIGNMENT, OIL CHANGE SWAY BAR LINKS, ETC ETC. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10671903January 12, 2015
STEERING, ELECTRONIC STABILITY CONTROL (ESC)
TL* THE CONTACT OWNS A 2009 SATURN AURA. THE CONTACT STATED THAT WHILE DRIVING 20 MPH, THE ESC WARNING LIGHT ILLUMINATED ON THE INSTRUMENT PANEL AND THE POWER STEERING FAILED. THE CONTACT MENTIONED THAT THE VEHICLE BECAME EXTREMELY DIFFICULT TO MANEUVER. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE INTERNAL POWER STEERING MALFUNCTIONED; HOWEVER, NO REPAIRS WERE MADE TO THE VEHICLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 97,000. UPDATED 03/04/15*LJ THE CONSUMER STATED THE VEHICLE WAS REPAIRED BY THE MANUFACTURER AT NO COST TO CONSUMER. UPDATED 6/15/2015 *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10671925January 12, 2015
STEERING
TL* THE CONTACT OWNS A 2009 SATURN AURA. WHILE MAKING A LEFT OR RIGHT TURN AT 10 MPH, THE STEERING WHEEL BECAME DIFFICULT TO MANEUVER AND THE POWER STEERING WARNING LIGHT ILLUMINATED. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 130,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10671926January 12, 2015
STEERING
POWER STEERING FAILURE AT STARTUP AND LOW SPEED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10671239January 9, 2015
STEERING
I WAS WAITING AT A STOP SIGN. WHEN CROSS-TRAFFIC CLEARED AND I BEGAN MY RIGHT TURN, I NOTICED THE POWER STEERING HAD FAILED. IT TOOK GREAT EFFORT TO TURN THE WHEEL TO COMPLETE THE RIGHT TURN. ABOUT 5 SECONDS LATER, A WARNING LIGHT (YELLOW TRIANGLE WITH AN EXCLAMATION POINT) ILLUMINATED, AND THE AREA WHERE THE ODOMETER READING NORMALLY DISPLAYS, INSTEAD SAID "SERVICE EPS" AND THEN "POWER STEERING". I CONTINUED FOR NO MORE THAN A QUARTER MILE BEFORE STOPPING AT A RED LIGHT, TURNING OFF THE MOTOR, AND RE-STARTING THE CAR. POWER STEERING WORKED FROM THAT POINT AND FOR THE REST OF MY 20 MILE COMMUTE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10671467January 9, 2015
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2008 SATURN AURA. THE CONTACT STATED THAT WHILE THE VEHICLE WAS PARKED, A STRONG ODOR OF FUEL WAS COMING FROM THE VEHICLE. THE CONTACT ALSO STATED THAT FUEL WAS LEAKING FROM THE REAR OF THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 70,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10671501January 9, 2015
AIR BAGS
PASSENGER AIRBAG LIGHT. AIRBAG LIGHT DOES NOT REMAIN ON WHEN A PASSENGER OF 115+ LBS IS IN THE SEAT. I HAD THE DEALERSHIP CHECK IT AND WAS TOLD THEY COULD NOT FIND A PROBLEM. IT WAS SUGGESTED THAT MAYBE THE PASSENGER WAS NOT SITTING PROPERLY. EXPERIMENTED WITH SEVERAL DIFFERENT SIZE PASSENGERS AND THE PROBLEM STILL PERSISTS. HOW SAFE IS MY PASSENGER? IS THE AIRBAG ACTIVATED EVEN IF THE LIGHT DOES NOT STAY ON? INTERMEDIATE DRIVE SHAFT---KEEP HEARING A CLUNKING/POPPING SOUND AS WELL AS FEELING A POP UNDER MY FEET ON THE DRIVER'S SIDE. DEALERSHIP SAID IT IS THE INTERMEDIATE SHAFT THAT NEEDS REPLACED BUT THAT IT IS NOT A HAZARD. HOW CAN A SHAFT RELATED TO THE STEERING NOT BE A HAZARD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10670478January 6, 2015
STEERING
TL* THE CONTACT OWNS A 2009 SATURN AURA. WHILE DRIVING APPROXIMATELY 30 MPH, THE STEERING WHEEL SEIZED AND BECAME DIFFICULT TO MANEUVER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14E044000 (STEERING); HOWEVER, THE VIN WAS NOT INCLUDED IN THE RECALL. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10669583January 2, 2015
FUEL/PROPULSION SYSTEM
HAD TO REPLACE A FAULTY FUEL PUMP THAT CRACKED AT THE FUEL LINE PORT AND CAUSED GASOLINE TO LEAK FROM THE FUEL PUMP ASSEMBLY AND POSSIBLY CAUSE A FIRE. VERY SIMILAR TO AN OPEN RECALL ON 2007 SATURN IONS, BUT THERE IS CURRENTLY NO RECALL AGAINST THE AURA FUEL SYSTEM... *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10669266December 31, 2014
UNKNOWN OR OTHER
I RECEIVED A RECALL NOTICE JULY 2014. I CALLED CONTE CHEVY OF FREEPORT, NY, 516-623-9600,THEY ADVISED ME THEY WOULD NOTIFY WHEN THE PARTS COME IN. I'M STILL WAITING. PLEASE ADVISE WHAT TO DO NEXT THANK YOU *TR UPDATED 3/15/2016*JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10669185December 30, 2014
POWER TRAIN
TRANSMISSION CLUTCH PLATE CRACKED PER DEALERSHIP. CAR STARTED SHIFTING HARD. HAD THE TRANSMISSION FAILED ON THE EXPRESSWAY IT COULD HAVE CAUSED AN ACCIDENT. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10668899December 29, 2014
AIR BAGS
AIRBAG ALERT ON MESSAGE CENTER. WE TOOK IT IN AND THE REPAIR WAS AT LEAST A THOUSAND DOLLARS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10668195December 24, 2014
STEERING
POWER STEERING FREEZES FOR A FEW SECONDS AND IS BACK TO NORMAL AGAIN. THE FIRST INCIDENT WAS APPROXIMATELY IN SEPTEMBER 2014 AND THIS HAS HAPPENED SEVERAL TIMES SINCE THEN. ONCE A MESSAGE APPEARED ON THE INFORMATION SCREEN 'POWER STEERING......', BUT WENT AWAY BY THE TIME IT COULD BE COMPLETELY READ. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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