Saturn Aura Complaints

1,444 consumer complaints on file.

#10694045March 13, 2015
ELECTRICAL SYSTEM
WHILE DRIVING, THE DOOR LOCKS ENGAGE AND DISENGAGE REPEATEDLY. FUSE CONTINUALLY BLEW. HAD TO PAY FOR A BODY CONTROL MODULE REPAIR, ONLY TO HAVE ANOTHER BCM REPAIR PURSUANT TO A RECALL REGARDING THE BRAKE LIGHTS. DEALER SAID THE REPAIRS WERE DISTINCT AND WOULD NOT REFUND FOR THE DOOR LOCK REPAIR. CURRENTLY, THE DOOR LOCKS STILL DO NOT WORK AS EXPECTED, AS THE PASSENGER SIDE REAR DOOR DOES NOT RESPOND TO ANY ELECTRICAL SIGNAL TO OPEN OR CLOSE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10694043March 13, 2015
ELECTRICAL SYSTEM
THE BODY CONTROL MODULE RECALL REPAIR WAS COMPLETED BUT NOW THE REAR LIGHTS DO NOT ILLUMINATE WHEN THE HEADLIGHTS ARE ON. ALTHOUGH THE BRAKE LIGHTS NOW WORK AS INTENDED, THERE ARE NO OTHER LIGHTS WORKING ON THE REAR OF THE VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10694013March 12, 2015
STEERING
TOTAL LOSS OF POWER STEERING WITHOUT WARNING... RECALL ON2007TO JUNE OF2008 MODELS CAMPAIGN # 14V153000 THIS CAR WAS BUILT AFTER THIS DATE.. BUT HAS SAME ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10693619March 11, 2015
SEATS
I PURCHASED A USED 2008 SATURN AURA, FOR MY SON. THE DRIVER'S SEAT WOULD RUB AGAINST THE CENTER CONSOLE WHEN IT WOULD BE MOVED BACK/FORTH. I HAD A GM DEALER LOOK AT IT, AND THEY SHOWED ME THAT THE FRAME OF THE DRIVER'S SEAT IS CRACKED. THEY HAD SEEN THIS BEFORE ON THE AURA, AS WELL AS OTHER SIMILAR CARS IN THE GM FAMILY (PONTIAC G6, FOR EXAMPLE). THE CONCERN I HAD IS IF THE CR IS IN AN ACCIDENT, THE IMPACT COULD BREAK THE SEAT FROM THE FRAME, THUS BEING DANGEROUS FOR THE DRIVER, AND POSSIBLY THE PASSENGERS. I HAVE SEEN IN VARIOUS ONLINE FORUMS, COMPLAINTS FOR THE SAME ISSUE. IN SOME CASES, GM HAS REPLACED THE SEAT--EVEN IF THE CAR IS OUT OF WARRANTY. IN SOME CASES, GM DID NOTHING. I SPOKE WITH GM, AND THE BEST THEY HAVE OFFERED ME IS A VOUCHER FOR A FEW THOUSAND DOLLARS TOWARDS A NEW CAR, OR 10% THE INSTALLATION COST OF NEW SEAT. YESTERDAY (03/10/15), MY SON CALLED ME TO TELL ME THAT THE SEAT FRAME BROKE ALL THE WAY THROUGH, AND THE SEAT IS NOW VERY UNSTABLE--AND HE IS NO LONGER ABLE TO DRIVE THE CAR. FRANKLY, I WILL NOT LET HIM DRIVE THE CAR NOW THAT THIS HAS HAPPENED, AS IT IS VERY UNSAFE. REPLACING THE SEAT COSTS APPRX. $800--I ONLY SPENT $5,000 ON THE CAR WHEN I BOUGHT IT. WITH ALL OF THE ISSUES GM HAS FACED THIS PAST YEAR WITH RECALLS, I THINK IT IS WORTH LOOKING INTO THIS ISSUE--ESPECIALLY SINCE SO MANY OTHER PEOPLE HAVE REPORTED THE SAME PROBLEM. I DO NOT HAVE THE VIN AVAILABLE RIGHT NOW, AS I AM OUT OF TOWN FOR WORK. I CAN GET YOU THE INFO ON FRIDAY OF THIS WEEK (03/13/15), IF YOU NEED IT FOR REFERENCE. ANY HELP THAT YOU CAN PROVIDE IS GREATLY APPRECIATED. THANK YOU. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10693033March 9, 2015
STEERING
THE POWER STEERING STOPPED WORKING AND THE CAR WENT TO MANUAL STEERING. WORKED WITH GM CUSTOMER SERVICE FOR DIRECTION ON WHAT TO DO. VEHICLE AT DEALER FOR DIAGNOSIS AND REPAIR ON 3/09/15. PROBLEM IDENTIFIED AS TORQUE SENSOR FAILURE. GM WILL NOT PROVIDE ANY SUPPORT FOR THE DEALER OR MYSELF TO REPAIR THE CAR. REASON: VIN IS NOT IN RECALL RANGE. THE PROBLEM I HAVE IS THE SAME AS EARLY MODELS. IT APPEARS THAT THE MANUFACTURER NEEDS TO LOOK AT EXTENDING THE RECALL OR AT THE LEAST GET SOME GOOD PARTS INTO THEIR CARS. I ALSO WANT TO BE SURE THIS VIN IS DOCUMENTED AS AN ACTUAL FAILURE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10693046March 9, 2015
ELECTRONIC STABILITY CONTROL (ESC), VEHICLE SPEED CONTROL, ELECTRICAL SYSTEM
MY WIFE WAS DRIVING TO WORK ON THE HIGHWAY. ALL OF THE SUDDEN THE CHECK ENGINE LIGHT CAME ON. THE CAR REDUCED ENGINE POWER. A MESSAGE CAME UP ON THE DISPLAY SAYING TO SERVICE THE TRACTION CONTROL. I TOOK THE VEHICLE TO A GM DEALER. THEY SAID IT WAS THE THROTTLE BODY POSITION SENSOR. THE EXACT SAME INCIDENT HAPPENED TO AN ACQUAINTANCE THE WEEK BEFORE IN HER 2012 CHEVY MALIBU WITH THE DEALER DETERMINING THE CAUSE TO ALSO BE THE THROTTLE BODY POSITION SENSOR. THE INCIDENT IN MY CAR ALMOST CAUSED MY WIFE TO BE REAR ENDED DUE TO THE DRAMATIC SPEED CHANGE FROM GOING INTO LIMP MODE ALL OF THE SUDDEN AT HIGHWAY SPEED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10692776March 8, 2015
AIR BAGS
MY SERVICE AIR BAG LIGHT CAME ON AFTER GOING OVER A BUMP. IT HAS REMAINED ON SINCE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10692726March 7, 2015
ELECTRICAL SYSTEM, STEERING
MY CAR HAS BEEN CLICKING OFF THE ELECTRICAL POWER STEERING RANDOMLY SINCE ABOUT LAST DECEMBER OR EARLIER AND WHEN THE STEERING TURNS OFF THEN MY ELECTRIC STABILITY CONTROL TURNS OFF AND THE ABS BRAKES TURN OFF ALL AT THE SAME TIME I AM AWARE THERE IS A RECALL FOR MANY OF THE SATURN AURAS OUT THERE BUT MY VIN DOESN'T SHOW A RECALL FOR THIS PARTICULAR CAR. IF THERE IS ANY INFORMATION ABOUT THIS FOR MY CAR IN PARTICULAR IT WOULD BE OF GREAT HELP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10692766March 7, 2015
STEERING, ELECTRONIC STABILITY CONTROL (ESC)
I WAS DRIVING ALONG THE ROAD AND THEN THE STEERING STARTED TO GET REAL TIGHT AND THEN I RECEIVED THE MESSAGE ON THE DASH THAT THERE WAS A PROBLEM WITH THE POWER STEERING AND THE ESC NEEDED SERVICE. I TOOK THE CAR TO A GM DEALERSHIP AND WAS TOLD THAT IT WOULD COST $1700.00 TO FIX THE PROBLEM. I HAVE LOOKED AT ALL OF THE OTHER RECALLS AND SEE THAT THERE WAS A RECALL FOR THE SAME PROBLEM AND TRIED TO SEE IF SATURN/GM WOULD FIX THE ISSUE UNDER THE RECALLS AND WAS NOTIFIED THAT SINCE I WAS OUT OF WARRANTY THEY COULD NOT DO ANYTHING BUT CONTACT THE DEALER THAT I TALKED TO AND SEE IF THEY COULD HELP ME WITH THE COST OF THE REPAIRS. IT HAS NOW BEEN ABOUT A WEEK AFTER I WAS TOLD I SHOULD HEAR SOMETHING BACK AND STILL HAVE NOT HEARD ANYTHING. I AM STILL DRIVING AROUND WITHOUT ANY POWER STEERING DUE TO NOT BEING ABLE TO PAY THE REPAIR COST. IF THERE IS THIS APROX. 65 PEOPLE THAT HAVE REPORTED THIS PROBLEM ON THIS SITE THEN THERE IS MOST LIKELY MORE THAT ARE HAVING THE SAME ISSUE THAT HAVE NOT REPORTED AND SATURN/GM SHOULD DO SOMETHING ABOUT FIXING THE PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10691473March 2, 2015
STEERING
I WAS DRIVING FRIDAY MORNING ON MY WAY TO WORK ON I75 FREEWAY. AS I WAS DRIVING MY DASHBOARD LIGHT CAME ON "POWER STEERING" & "SERVICE ESC" MY STEERING WHEEL WAS SO HARD TO TURN AS I HAD TO GO AROUND THE HIGHWAY CURVES. I SLOWLY MERGED OVER TO THE SLOW LANE. WHEN I GOT TO WORK I TRIED TO PARK MY SATURN THE WHEEL WAS SO HARD FOR ME TURN THAT I COULDN'T PARK IT CORRECTLY. WHEN I GOT OFF WORK MY STEERING WHEEL WAS NORMAL SO I DROVE IT HOME. THE VERY NEXT EVENING I WAS ON THE FREEWAY AGAIN I696 AND I WAS DRIVING WITH THE HEIGHT TRAFFIC AND ONCE AGAIN MY POWER STEERING WENT OUT AGAIN. I DID MY RESEARCH AND FOUND THAT SATURN AURAS HAS RECALLS ON THEM ABOUT THE POWER STEERING. I CONTACTED THEM FOR HELP AND THEY SAID THEY DO HAVE RECALLS FOR THIS PROBLEM JUST MY VIN NOT UNDER THE RECALL SO THEY WON'T ACKNOWLEDGE MY SATURN UNDER THIS RECALL. IF I'M HAVING THE SAME EXACT PROBLEM WHY IS MY VEHICLE NOT CONSIDERED? THIS IS DANGEROUS AND I NEED MY CAR FIXED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10691658March 2, 2015
STEERING
TL* THE CONTACT OWNS A 2009 SATURN AURA. WHILE REVERSING AT A LOW SPEED, THE STEERING WHEEL SEIZED. THE CONTACT STATED THAT THE POWER STEERING WARNING WAS DISPLAYED ACROSS THE MESSAGE BOARD. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, BUT WAS NOT DIAGNOSED OR REPAIRED. THE VEHICLE WAS TAKEN TO A DEALER. THE TECHNICIAN DIAGNOSED THAT THE SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 158,000.UPDATED 5/28/15 *TA UPDATED 9/27/2017*CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10691212February 28, 2015
STEERING
I HAVE BEEN DRIVING MY VEHICLE SUDDENLY AS I WAS TURNING MY STEERING WHEEL TO MAKE A LEFT TURN IT LOCKS MAKING IT VERY DIFFICULT TO TURN IT IS COMPLETELY STIFF..I TRIED TO DRIVE SLOWER TO AVOID AN ACCIDENT AND IT LOCKED EVEN MORE I CANNOT GO IN REVERSE BECAUSE IT WILL NOT TURN RIGHT OR LEFT...IT MAKES IT VERY UNSAFE TO DRIVE MY CHILDREN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10691272February 28, 2015
STEERING
STEERING WHEEL IS SHAKING WHILE SITTING AT A STOP AND ALSO WHILE DRIVING. UPON START UP OF VEHICLE, POWER STEERING, SERVICE ESC AND TRACTION CONTROL LIGHTS ILLUMINATE. AFTER TURNING THE VEHICLE OFF AND THEN ON AGAIN, LIGHTS GO AWAY, BUT STEERING WHEEL STILL SHAKES. VEHICLE IS SOMETIMES HARD TO TURN. STEERING WHEEL DOES NOT SHAKE IF I TURN IT TO THE RIGHT WHILE AT A STAND STILL. VEHICLES VIN IS NOT INCLUDED IN THE RECENT RECALL WITH THIS PROBLEM. THIS IS A SERIOUS PROBLEM THAT NEEDS TO BE ADDRESSED AFTER READING ALL OF THE OTHER COMPLAINTS ON THE SAME PROBLEM. I HAVE TO DRIVE 2 SMALL CHILDREN AROUND DAILY AS PART OF MY JOB, AND THIS IS NOT SAFE AND PUTTING US AT RISK OF AN ACCIDENT. PLEASE LOOK INTO THIS A DEMAND A RECALL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10691173February 27, 2015
STEERING
TL* THE CONTACT OWNS A 2009 SATURN AURA. WHILE DRIVING AT APPROXIMATELY 20 MPH, THE POWER STEERING SEIZED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE TORQUE SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE CONTACT WAS MADE AWARE OF NHTSA CAMPAIGN NUMBER: 14V153000 (STEERING); HOWEVER, THE VIN WAS NOT INCLUDED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 125,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10690147February 23, 2015
STEERING
TL* THE CONTACT OWNS A 2009 SATURN AURA. THE CONTACT STATED THAT WHEN REVERSING, THE POWER STEERING WARNING LIGHT ILLUMINATED AND THE POWER STEERING FAILED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE RECURRED MULTIPLE TIMES. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 123,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10689741February 21, 2015
POWER TRAIN
THE VEHICLE WOULD SHUTTER WHEN I PLACED IT INTO REVERSE. ALSO, WHEN GOING INTO 3RD AND 5TH GEAR, THE RPMS WOULD JUMP SUDDENLY. I TOOK THE VEHICLE TO A CHEVROLET DEALERSHIP WHO SAID IT WAS THE TRANSMISSION AND RECOMMENDED I SELL THE VEHICLE IMMEDIATELY AND BUY A NEW ONE. I THEN TOOK THE VEHICLE TO THREE TRANSMISSION SHOPS WHO CONFIRMED THE TRANSMISSION HAS KNOWN PROBLEMS WITH THE WAVE PLATE BREAKING. MY SATURN AURA WILL BE FIXED TUESDAY, FEBRUARY 24TH. IT WAS CONFIRMED THE WAVE PLATE BROKE WHICH TORE UP THE DRUM. THE TRANSMISSION SHOP HAS BOXED UP THE BAD PARTS FOR ME TO KEEP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10689513February 20, 2015
FUEL/PROPULSION SYSTEM
STRONG FUEL SMELL COMING FROM REAR OF VEHICLE NEAR FUEL TANK, OTHER SATURNS OF A SIMILER YEAR HAVE BEEN RECALLED FOR A LEAKING FUEL PUMP BUT NOT THE AURA EVEN THOUGH THERE ARE MANY COMPLAINTS OF LEAKING FUEL PUMPS ON THE AURA. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10689481February 19, 2015
STEERING
AS MY DAUGHTER WAS LEAVING A COSTCO PARKING LOT THE STEERING WHEEL LOCKED AS SHE WAS MAKING A RIGHT TURN CAUSING HER TO STOP IMMEDIATELY AND SOME ONE RAN RIGHT INTO MY CAR. SINCE THEN THE STEERING WILL LOCKS ABRUPTLY WHILE DRIVING AND ILL HAVE TO TURN THE CAR OFF AND WHEN I TURN IT BACK ON ITS NOT LOCKED ANYMORE. WHEN THIS HAPPENS THE STEERING COLUMN WILL BEGIN TO SHAKE REALLY BAD! PLEASE RESEARCH THIS I DON'T FEEL SAFE DRIVING THIS CAR WITH TWO SMALL CHILDREN. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10683277February 13, 2015
STEERING
TL* THE CONTACT OWNS A 2009 SATURN AURA. WHILE DRIVING APPROXIMATELY 5 MPH, THE POWER STEERING COMPLETELY SHUT OFF AND THE POWER STEERING AND EPS WARNING INDICATORS ILLUMINATED. THE FAILURE RECURRED ON MULTIPLE OCCASIONS. THE VEHICLE WAS TAKEN TO A DEALER WHO DIAGNOSED A CODE C0545 TORQUE SENSOR FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 62,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10666957February 11, 2015
AIR BAGS:ON-OFF SWITCH ASSEMBLY
2007 SATURN AURA. CONSUMER REQUESTS AIR BAG ON-OFF SWITCH FOR VEHICLE DUE TO MEDICAL A CONDITION. *SMD
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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