RIVIAN R1T Service Bulletins
117 manufacturer communications on file.
- February 21, 2025•Document ID: 11015124OtherPOWER TRAIN
- Mfr Comm. #:
- Drain Plug Follow Up SMS
- Date Added:
- March 5, 2025
- Manufacturer:
- RIVIAN
SummaryWe’ve identified your R1T/R1S as needing a service appointment related to its Drain Plug. Please bring your vehicle in to prevent any issues, which could impact your HVAC system. Contact our Service Operations Center now at 1-855-RIVIAN-5 / 1-855-748-4265 to schedule an expedited appointment. Act fast to avoid unexpected issues!
Associated Products (6)Associated Documents - February 21, 2025•Document ID: 11015123OtherSUSPENSION
- Mfr Comm. #:
- Hub Bolt Follow up SMS
- Date Added:
- March 5, 2025
- Manufacturer:
- RIVIAN
SummaryWe’ve identified your R1T/R1S as needing a service appointment to inspect and potentially adjust the torque for fasteners on your vehicle’s wheel hubs. Failing to inspect this could result in a tow. Contact our Service Operations Center now at 1-855-RIVIAN-5 / 1-855-748-4265 to schedule an expedited appointment. Act fast to avoid issues!
Associated Products (4)Associated Documents - February 21, 2025•Document ID: 11015122OtherELECTRICAL SYSTEM
- Mfr Comm. #:
- 12V Follow Up SMS
- Date Added:
- March 5, 2025
- Manufacturer:
- RIVIAN
SummaryWe’ve identified your R1T/R1S as needing a service appointment related to its 12V battery. Please bring your vehicle in to prevent a 12-Volt Failure, which could leave you unable to access or drive your vehicle—and may even require a tow. Contact our Service Operations Center now at 1-855-RIVIAN-5 / 1-855-748-4265 to schedule an expedited appointment. Act fast to avoid issues!
Associated Products (4)Associated Documents - January 15, 2025•Document ID: 11013793Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- RCA-78-25-001-1
- Date Added:
- February 5, 2025
- Manufacturer:
- RIVIAN
SummaryRivian is initiating a customer satisfaction campaign for some model year 2022 R1T and R1S vehicles that were built with programming for early vehicle driver assistance/audio/display module use cases. This programming needs to be updated to allow the customer to use the Google Cast feature of Connect+. No driver assistance features are affected. Rivian will reprogram or replace the affected module. Rivian is launching this campaign for customer satisfaction and to ensure the quality of Rivian vehicles.
Associated Products (2)Associated Documents - December 19, 2024•Document ID: 11012364Service CampaignPOWER TRAIN
- Mfr Comm. #:
- RCA-18-24-001-2
- Date Added:
- January 6, 2025
- Manufacturer:
- RIVIAN
SummaryRivian is initiating a customer satisfaction campaign for some model year 2023-2024 R1T and R1S vehicles. On these vehicles, the wheel hub to knuckle joint may have been assembled with an updated fastener using a torque value intended for the previously-used fastener. A fastener torqued to the previously-used lower value may cause an audible noise while driving at low speeds but will not impact vehicle performance. Rivian will retorque the affected fasteners and, if necessary, replace them. Rivian is launching this campaign for customer satisfaction and to ensure the quality of Rivian vehicles. Note: This document supersedes RCA-18-24-001-1. Revision 2 includes updated inspection criteria and torque specifications, and references different tools.
Associated Products (4)Associated Documents - November 15, 2024•Document ID: 11011343OtherELECTRICAL SYSTEM; UNKNOWN OR OTHER; POWER TRAIN
- Mfr Comm. #:
- Proactive Service Bundle
- Date Added:
- December 4, 2024
- Manufacturer:
- RIVIAN
SummaryText message sent to customers to encourage them to call and schedule service.
Associated Products (6)Associated Documents - November 14, 2024•Document ID: 11011346Service Bulletin/Repair InstructionsUNKNOWN OR OTHER
- Mfr Comm. #:
- RCA-26-24-002-1
- Date Added:
- December 4, 2024
- Manufacturer:
- RIVIAN
SummaryRivian is initiating a customer satisfaction campaign for some model year 2022-2024 vehicles that were built with a front HVAC assembly drain valve that can become clogged after continued use of certain interior cleaning products. This clogging may cause condensation from the evaporator to build up and overflow, causing the carpet in the driver and passenger footwell areas to become wet. Rivian will replace the drain valve with an improved part. Rivian is launching this campaign for customer satisfaction and to ensure the quality of Rivian vehicles.
Associated Products (6)Associated Documents - October 20, 2024•Document ID: 11008360Service CampaignELECTRICAL SYSTEM
- Mfr Comm. #:
- RCA-78-24-001-1
- Date Added:
- October 3, 2024
- Manufacturer:
- RIVIAN
SummaryRivian is initiating a customer satisfaction campaign for some model year 2022-2024 R1T and R1S vehicles that may have been built with the incorrect interior audio amplifier. On these vehicles, a firmware update may cause the audio system to stop working. Rivian will replace the interior audio amplifier. Rivian is launching this campaign for customer satisfaction and to ensure the quality of Rivian vehicles.
Associated Products (6)Associated Documents - October 1, 2024•Document ID: 11010149Service Bulletin/Repair InstructionsUNKNOWN OR OTHER
- Mfr Comm. #:
- RSB-93-24-001-2
- Date Added:
- November 6, 2024
- Manufacturer:
- RIVIAN
SummaryRivian is launching a technical service bulletin for some model year 2022-2024 R1T and R1S vehicles that are prone to excessive cabin noise and vibration from the A/C compressor. While the vehicle is safely functioning as designed, some customers might be unaccustomed to the noise of the A/C compressor in an electric vehicle; such noise is usually not noticeable in vehicles powered by an internal combustion engine. Upon customer complaint of excessive cabin noise or vibration while the A/C compressor is running, Rivian will retrofit brackets on the A/C lines, and, if necessary, reroute a harness to reduce noise and vibration in the cabin. Note: This document supersedes RSB-93-24-001-1. Revision 2 changes the order of installation of the low pressure line brackets.
Associated Products (6)Associated Documents - September 20, 2024•Document ID: 11008362Service CampaignSUSPENSION
- Mfr Comm. #:
- RCA-18-24-001-1
- Date Added:
- October 3, 2024
- Manufacturer:
- RIVIAN
SummaryRivian is initiating a customer satisfaction campaign for some model year 2023-2024 R1T and R1S vehicles. On these vehicles, the wheel hub to knuckle joint may have been assembled with an updated fastener using a torque value intended for the previously-used fastener. A fastener torqued to the previously-used lower value may cause an audible noise while driving at low speeds but will not impact vehicle performance. Rivian will retorque the affected fasteners. Rivian is launching this campaign for customer satisfaction and to ensure the quality of Rivian vehicles.
Associated Products (4)Associated Documents - September 20, 2024•Document ID: 11008358Service CampaignUNKNOWN OR OTHER
- Mfr Comm. #:
- RCA-96-24-001-1
- Date Added:
- October 3, 2024
- Manufacturer:
- RIVIAN
SummaryRivian is initiating a customer satisfaction campaign for some model year 2022-2023 R1T and R1S vehicles that may have been delivered with a tire service kit that is missing some handle extension components, referenced in the owner's guide. Customers should be aware, based on the owner's guide, that without the handle extension components, it will be more difficult to raise and lower the vehicle with the supplied jack. Rivian will supply the missing components. Rivian is launching this campaign for customer satisfaction and to ensure the quality of Rivian vehicles.
Associated Products (4)Associated Documents - August 31, 2024•Document ID: 11007059Service Bulletin/Repair InstructionsUNKNOWN OR OTHER
- Mfr Comm. #:
- RSB-93-24-001-1
- Date Added:
- September 5, 2024
- Manufacturer:
- RIVIAN
SummaryRivian is launching a technical service bulletin for some model year 2022-2024 R1T and R1S vehicles that are prone to excessive cabin noise and vibration from the A/C compressor. While the vehicle is safely functioning as designed, some customers might be unaccustomed to the noise of the A/C compressor in an electric vehicle; such noise is usually not noticeable in vehicles powered by an internal combustion engine. Upon customer complaint of excessive cabin noise or vibration while the A/C compressor is running, Rivian will retrofit brackets on the A/C lines, and, if necessary, reroute a harness to reduce noise and vibration in the cabin.
Associated Products (6)Associated Documents - July 3, 2024•Document ID: 11006035Service Bulletin/Repair InstructionsSUSPENSION
- Mfr Comm. #:
- RSB-18-24-001-1
- Date Added:
- August 7, 2024
- Manufacturer:
- RIVIAN
SummaryRivian is initiating a technical service bulletin for some 2022-2024 R1T and R1S vehicles. In some situations, the driver may notice a squeaking or chirping noise coming from the front of the vehicle when driving on uneven surfaces below 32 km/h (20 mph). This condition does not affect vehicle performance. Upon customer complaint of this squeaking or chirping noise, Rivian will replace the front hydraulic jounce lines with upgraded components to eliminate the noise.
Associated Products (6)Associated Documents - May 9, 2024•Document ID: 11001111Service CampaignUNKNOWN OR OTHER
- Mfr Comm. #:
- RCA-90-23-001-1
- Date Added:
- June 6, 2024
- Manufacturer:
- RIVIAN
SummaryRivian is initiating a customer satisfaction campaign for portable chargers that were supplied with some model year 2022 and 2023 R1T and R1S vehicles. These portable chargers may be susceptible to corrosion on the charging pins, preventing the portable charger from charging the vehicle. Rivian will test the portable charger and either replace it or install additional seals to prevent future corrosion. Rivian is launching this campaign for customer satisfaction and to ensure the quality of Rivian vehicles.
Associated Products (4)Associated Documents - April 24, 2024•Document ID: 10253832Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- SMS Comm Out Upd
- Date Added:
- May 2, 2024
- Manufacturer:
- RIVIAN
Summary4/24/2024 Rivian Vehicle Connectivity Outage SMS Renotification Reminder from Rivian. We noticed your vehicle is still offline. To restore connectivity, simply restart your vehicleâs software: - Make sure your vehicle is in Park - Find the two outermost control buttons on the steering wheel - Press both buttons at the same time and hold for 15 seconds. For an illustrated guide, visit our Support Center: https://rivn.co/connectivity
Associated Products (6)Associated Documents - March 30, 2024•Document ID: 10252723Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- LTE Outage032224
- Date Added:
- April 4, 2024
- Manufacturer:
- RIVIAN
SummaryOn Friday, March 22, 2024, an outage affected Rivian vehicle connectivity. The outage was resolved that same day, but some vehicles may require an infotainment reset to restore full connectivity 3/22/2024 Rivian Vehicle Connectivity Outage SMS Notification After a recent network outage that impacted connectivity on some Rivian vehicles, we noticed your vehicle is still offline. To restore connectivity, simply restart your vehicleâs software: - Make sure your vehicle is in Park - Find the two outermost control buttons on the steering wheel - Press both buttons at the same time and hold for 15 seconds. For an illustrated guide, visit our Support Center: https://rivn.co/connectivity
Associated Products (6)Associated Documents - March 14, 2024•Document ID: 10252657Service Bulletin/Repair InstructionsFUEL SYSTEM, DIESEL:STORAGE:TANK ASSEMBLY
- Mfr Comm. #:
- RCA-30-24-001-1
- Date Added:
- April 4, 2024
- Manufacturer:
- RIVIAN
SummaryRivian is initiating a customer satisfaction campaign for some model year 2023 and 2024 R1T and R1S vehicles that may have been built with suspect battery cells. If one or more cells were not manufactured correctly by the supplier, there is a potential for the cell to short circuit. If there is a cell short circuit, a fault message will illuminate on the driver display and in the mobile phone app alerting the driver to have service performed as soon as possible. The vehicle will also enter into a reduced performance safe-state mode. Rivian will replace the high voltage battery pack in suspect vehicles. Rivian is launching this campaign for customer satisfaction and to ensure the quality of Rivian vehicles.
Associated Products (4)Associated Documents - January 24, 2024•Document ID: 10249894Service Bulletin/Repair InstructionsSUSPENSION
- Mfr Comm. #:
- PIN.18.001.V1
- Date Added:
- February 8, 2024
- Manufacturer:
- RIVIAN
SummaryRivian is initiating a Preliminary Information Notification (PIN) for MY2022/23 R1 vehicles. Under certain driving conditions, at low speeds (under 25 mph), when the vehicle is articulating over bumps and uneven surfaces, a chirp noise can be heard inside the cabin, which might be perceived as a quality issue. But the noise is not an indication of a quality issue and there are no resulting performance issues with the vehicle. Rivian is currently assessing potential noise mitigations.
Associated Products (4)Associated Documents - November 29, 2023•Document ID: 10245651Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- RCA-96-23-002-1
- Date Added:
- December 1, 2023
- Manufacturer:
- RIVIAN
SummaryRivian is initiating a customer satisfaction campaign for some model year 2022 and 2023 R1S and R1T vehicles that may have been built with a suspect auxiliary air compressor control panel. Due to a supplier quality issue, the display may show inaccurate pressure readings of approximately +/- 10%. If the compressor is used to fill the tires, slightly inaccurate pressure readings may result in slightly overinflated or slightly underinflated tires but will not affect the performance of the vehicle. Tire pressures will be accurately measured by the TPMS and shown in the driver display. Rivian will replace the auxiliary air compressor control panel with an upgraded component. Rivian is launching this campaign for customer satisfaction and to ensure the quality of Rivian vehicles.
Associated Products (4)Associated Documents - November 15, 2023•Document ID: 10245657Service Bulletin/Repair InstructionsBACK OVER PREVENTION:SOFTWARE
- Mfr Comm. #:
- 2023.42 Text 2
- Date Added:
- December 1, 2023
- Manufacturer:
- RIVIAN
SummaryCustomer communication regarding software update 2023.42.
Associated Products (4)Associated Documents