Ram 3500 Complaints (2018)

810 consumer complaints on file.

#11570614February 7, 2024
SERVICE BRAKES
The truck will continually flash an ABS and Electronic Break System (EBS) service light with alert ding. I replaced the ABS pump and it went away for a while and now it is back with no parts to be ordered to fix. This has become a known problem on all 2017-2018 Ram 2500 and 3500 trucks. This issue is ongoing and there is no rhyme or reason as to why it is happening. The only option is to replace the ABS hydraulic pump.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11570142February 5, 2024
SERVICE BRAKES, ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL
ABS and traction control lights intermittent flashing. Service ABS warning flashes and chiming occur. Very distracting and makes me unsure of failure of system .Codes and stored messages clear and repeat. Cannot go to dealer every day to have codes read that don’t exist. Parts not available at dealer. How is this fixed?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11569814February 4, 2024
SERVICE BRAKES, VEHICLE SPEED CONTROL
ABS mogel is defective and needs to be replaced. ABS light and chimes come on constantly. Affecting braking and lose of cruise control ability. This is a know fact that it is a defective part on ram trucks.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11569229February 1, 2024
SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
2018 Ram 3500, ABS, Traction Control lights came on 18,000 miles. Issue also renders Cruise Control inoperable.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11568942January 31, 2024
SERVICE BRAKES, AIR:ANTILOCK:ABS WARNING LIGHT, VEHICLE SPEED CONTROL:CRUISE CONTROL
The contact owns a 2018 Ram 3500. The contact stated that the ABS hydraulic control unit was making an abnormal beeping noise. While driving at various speeds with the cruise control engaged, the system disengaged without warning. The vehicle was taken to the local dealer, and the contact was informed that the ABS system needed to be replaced. The vehicle was repaired, but the failure recurred. The contact called the local dealer and was informed that parts were on backorder. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 78,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11569021January 31, 2024
SERVICE BRAKES
ABS lights on dash continue to come on. ABS pump is most likely not working
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11568544January 29, 2024
SERVICE BRAKES, AIR:ANTILOCK:ABS WARNING LIGHT
The contact owns a 2018 Ram 3500. The contact stated that while driving at various speeds the ABS, traction control, and Hydraulic control unit (HCU) warning lights remained illuminated, and the cruise control became inoperable. The vehicle was taken to the local dealer who determined that the ABS and HCU control modules were faulty and needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 587,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11568660January 29, 2024
SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, VEHICLE SPEED CONTROL
The ABS light and Traction control light keeps coming on and off very frequently. I am being told it is the Hydraulic control unit, as well as the abs module. This seems to be a huge safety issue that many people are running into.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11567683January 25, 2024
SERVICE BRAKES, ELECTRICAL SYSTEM
Component: ABS hydraulic control unit. Part No 68143491AA Risk: Vehicle lost ABS capability Confirmed: No Inspection: No Warning lamps: Control unit exhibiting similar problems was replaced in 2020
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11567768January 25, 2024
SERVICE BRAKES, VEHICLE SPEED CONTROL
Vehicle began flashing abs light and traction control light. Took vehicle in for repair. Was told this is a known issue and they are unable to aquire parts until june 2024 currently January 2024. Drove on 1-25-24 light was off used the breaks and abs light came on and breaks locked up and continued to skid on the ice almost causing me to go threw a stop sign into a ditch.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11567602January 24, 2024
SERVICE BRAKES, ELECTRICAL SYSTEM, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
3 yrs ago, took to dealership for light for electronic brake module, was told that the part was on backorder. Picked up truck and was told that they would let us know when part came in, have called and spoken to at least 11 different service reps and a managers (Dodge as well) over the last 3 years. They close the tickets after a certain amount of time and you have to explain yourself over and over and get the same answer, the part is on national backorder. Our warranty expired 10/2023, there is still no recall on our truck but other truck have a recall. I have tried and called the 1-800 number to get help with this matter and still we have a vehicle that we may cause injury to us or others. Please help!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11567416January 24, 2024
SERVICE BRAKES
SERVICE ANTILOCK BRAKING SYSTEM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11567307January 23, 2024
SERVICE BRAKES
Abs brake service light is on and off while driving or when hitting bumps or parked and applying the brakes.it intermediate on then off . This is a low miles vehicle and is used basically to tow from time to time.After doing my research this is a problem with the abs system malfunctioning. Haven reported to a dealer yet but research say these parts are in back order for long waiting periods.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11566505January 19, 2024
SERVICE BRAKES
Continued intermittent ABS light and "service ABS System" message with annoying / distracting chime, Loss of ABS and traction control, I have had several instances when the braking of the truck has been affected and could have easily caused an accident. Between the braking issues and the constant distraction of the vehicle chiming and alerting of a system issue, this needs to be looked into. the number of complaints does not show the actual number of people that are having the same issues. I have talked with several other owners that have had the same issue and the dealership repaired them but not reporting anything.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11566333January 18, 2024
SERVICE BRAKES
C0020-01-ABS PUMP MOTOR CONTROL - GENERAL ELECTRICAL FAILURE. Service electronic breaking system Service antilock break system When this alarm happens you lose traction control, ABS breaks, and trailer breaks if towing a trailer this is a huge safety factor.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11565906January 17, 2024
SERVICE BRAKES
The ABS and traction control lights come on intermittently on the dash and the message to check the brake system comes on alot. The ABS system doesn't work when the lights are on and they come on alot. This I believe is a safety issue since it came with an ABS system to keep from locking up the brakes when having to brake hard to avoid a collision.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11565522January 15, 2024
SERVICE BRAKES
When I was returning from a trip across town my "service electronic brake system " came on with a chime and then went out. This was followed by check "service brake system" which also went out. They stayed off for a few days and then did it again. This condition got more and more frequent. I took it to the dealer and was told that it needed a ABS control module. I felt this was very early for an ABS failure with only 30762 miles on the unit. I now have 48845 miles and the ABS light is coming on and off ( with it's chime ) even when I sit at a traffic light not moving and going down the road it is almost constant. I have read in the Ram forums that this is a common issue. I believe this to be a safety issue. Why have ABS if it's not going to work.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11565588January 15, 2024
SERVICE BRAKES
While driving, my "service electronic brake system" and "service antilock brake system" would come on and go off repeatedly. Other times, nothing would happen. Then it would come back on and stay on. Next time, nothing would come on. Shop states that it was antilock brake pump. He said that these are known to be bad but the part is backordered with no timeline available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11565397January 14, 2024
VEHICLE SPEED CONTROL, SERVICE BRAKES
The antilock brake system warning light because it's faulty The brake system affects the speed control And they don't have reliable parts to repair
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11564834January 11, 2024
SERVICE BRAKES
Starting in May 2023 mu truck has experience intermittent ABS System errors and Service Electronic Braking System service messages. At many times the errors will repeatedly clear and reoccur, sometimes as frequently as once every second or two. Sometimes the error messages come on and remain so for long periods. When in an error state, the ABS system is not functional and the vehicle will not allow activation of cruise control. My RAM dealer has advised that, despite the fact that this issue has been ongoing with RAM trucks for over years, there are no parts available and ETA for a redesigned part has just been delayed 6 months to June 2024. This is a faulty safety system.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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