Pontiac Grand AM Complaints

5,577 consumer complaints on file.

#10061910March 11, 2004
SUSPENSION:FRONT:WHEEL BEARING
WHEEL BEARING BOTH FRONT WHEELS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10057763March 11, 2004
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE
WHILE DRIVING AT 55 MPH VEHICLE OVERHEATED. CONSUMER PULLED INTO A SERVICE STATION AND CHECKED THE RADIATOR LEVEL, AND ADDED WATER. VEHICLE WAS TAKEN TO A MECHANIC THE NEXT DAY. MECHANIC DETERMINED THERE WAS A LEAK IN THE GASKET BETWEEN THE MANIFOLD AND ENGINE. GASKET AND THE MANIFOLD BOLTS WERE REPLACED. *AK *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10061809March 10, 2004
ENGINE AND ENGINE COOLING:COOLING SYSTEM, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR, ELECTRICAL SYSTEM:WIRING:INTERIOR/UNDER DASH
I HAVE A PONTIAC GRAND AM GT 2001 V6 AND IT HAS 3 MAJOR PROBLEMS. THE CAR HAS 52,000 MILES AND I HAVE HAD TO REPLACE THE ROTORS/BREAKS TWICE ALREADY. WHENEVER THE FRONT BRAKES ARE APPLIED THEY PULSATE AND DRAG THE CAR TO A STOP. BEST OF ALL ITS STARTING TO SHUDDER AGAIN WHEN I USE THE BREAKS. SO, SOON TO BE 3 TIMES IN ABOUT 3 YEARS. SECOND, THE SPEAKERS HAVE BLOWN 2 TIMES. I DONT UNDERSTAND WHY GM WOULD PUT SPEAKERS IN THE CAR THAT CANNOT HANDLE THE POWER FROM THE FACTORY RECIEVER. FINALLY, THE ENGINE COOLING PROBLEM. THE LOW COOLANT LIGHT WOULD TURN ON WHEN I STARTED THE CAR, THEN TURN OFF AFTER 10-30 SECONDS. THIS WENT ON FOR A WEEK OR TWO AND I BROUGHT IT IN TO GET CHECKED OUT. THEY TOLD ME THE DEX COOL COOLANT ATE THROUGH THE GASKETS, WHICH CAUSED THE LOSS OF COOLANT. ITS $800 TO GET IT FIXED. PLEASE DO SOMETHING, THIS CAR'S DESIGN IS FLAWED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10061823March 10, 2004
EXTERIOR LIGHTING:HEADLIGHTS
THE OWNER'S MANUAL SAYS TO REMOVE A BACKPLATE TO CHANGE THE HEADLIGHT BULB. THE PLATE THEY REFER TO IS WELDED TO THE CAR'S FRAME. ONCE YOU REMOVE THE ONLY 2 SCREWS THAT ARE BACK THERE (ATTEMPTING TO FOLLOW THEIR WRITTEN INSTRUCTIONS) & TRY TO SLIDE THE HEADLIGHT OUT, IT BREAKS THE OTHER AREAS THAT THE BOLTS ARE BOLTED INTO IN 1/2 & RENDERS THE HIGHLIGHT UNATTACHED TO THE CAR. THE ENTIRE PLASTIC PIECE FROM SIDE TO SIDE IN THE FRONT OF THE CAR MUST BE REPLACED TO REPAIR THOSE BREAKS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10061877March 10, 2004
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR, ENGINE AND ENGINE COOLING:COOLING SYSTEM, ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE
I HAVE A 1999 PONTIAC GRAND AM. IT HAS BEEN IN THE SHOP AT LEAST EVERY THREE MONTHS. THE BRAKES HAVE BEEN REPLACED 3 TIMES AND THE ROTORS TWICE. I TAKE THE CAR TO AN INDEPENDENT MECHANIC DUE TO THE DEALER ALWAYS SAYING NOTHING WAS WRONG. THE WATER PUMP WENT OUT, THE MANIFOLD GASKET CRACKED, THE LOW TRACK LIGHT HAS GONE ON SINCE THE DAY I BOUGHT IT EVERY TIME I TURN LEFT OR RIGHT. THE WINDOWS SCRATCH AND HAVE BEEN REPLACED ONCE AND SCRATCHED AGAIN ABOUT 2 MONTHS LATER, THE DEALER SAID IT WAS THE TINTER THAT RUINED THEM SO I PAID. I CANT DO THAT AGAIN SO THEY REMAIN SCRATCHED. I LOOKED AT A WEBSITE MYCARSTATS.COM AND THERE WERE 526 COMPLAINTS AND EVERY SINGLE ONE HAD THE SAME PROBLEMS. I WORK WITH 5 OTHER PEOPLE THAT OWN GRAND AMS AND WE'VE ALL HAD THE SAME TROUBLE. SOMETHING HAS TO BE DONE, WHY DO WE HAVE TO BE STUCK WITH 1000S OF DOLLARS IN CAR REPAIRS AND THE MANUFACTURE NOT ASSUME RESPONSIBILITY. I'VE HAD PROBLEMS SINCE I PURCHASED THE CAR BRAND NEW SO THERE ARE SEVERAL INCIDENT DATES. THANK YOU. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10060704March 8, 2004
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR, ENGINE AND ENGINE COOLING:COOLING SYSTEM
I PURCHASED THE CAR BRAND NEW(1999 PONTIAC GRAND AM) THE BRAKES HAVE BEEN REPLACED FOUR TIMES AND THE ROTORS ONCE. THE WATER PUMP ONCE AND THE WATER NECK ONCE. THE WINDOWS ARE ALL SCRATCHED. THE DEALER CLAIMS NO RESPONSIBILITY. AFTER READING THROUGH MY CAR STATS.COM SEVERAL GRAND AM OWNERS HAVE HAD THESE SAME PROBLEMS AND PONTIAC REFUSES TO PROVIDE CUSTOMER CARE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10060728March 8, 2004
ELECTRICAL SYSTEM, STEERING:HYDRAULIC POWER ASSIST:PUMP, STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS
MY WIFE PURCHASED A 1999 PONTIAC GRAND AM IN 1999. FOR THE LAST TWO YEARS, WE HAVE BEEN EXPERIENCING PROBLEMS LIKE THE STEERING WHEEL MAKING SOUNDS WHEN WE TURN THE WHEEL, BRAKE LIGHTS BURN OUT FREQUENTLY, FUSES ON BACK LIGHTS ARE SHORTED OUT WITH SIGNS OF MELTED METAL, WATER GETS INTO THE TRUNK AND COLLECTS. WE HAVE SPOKE TO THE DEALER AS WELL AS SEVERAL MECHANICS ABOUT THESE PROBLEMS AND WE ARE TOLD THESE ARE COMMON PROBLEMS WITH THIS TYPE OF CAR. I FOUND OUT THAT BY GOING IN ON ANY SEARCH ENGINE AND TYPING IN "1999 PONTIAC GRAND AM PROBLEMS", THERE ARE THOUSANDS OF COMPLAINTS WITH THE SAME PROBLEMS. THE MANUFACTURER DENIES ANY PROBLEMS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10060583March 6, 2004
ENGINE AND ENGINE COOLING
I HAVE HAD MY CAR IN NUMEROUS TIMES TO DEALERSHIP AND STILL HAVE NOT BEEN ABLE TO FIX PROBLEM. WHEN I TRAVEL DOWN INTERSTATE THE RPM LOCKS IN AT AROUND 2.6--EVERY SO OFTEN IT WILL KICK OUT AND MOVE PAST 3. THIS CAUSES A JERKING MOTION IN CAR THAT IS QUITE NOTICEABLE BY EVERYONE IN CAR. I HAVE ASSISTED MY DEALERSHIP IN FINDING THE CAUSE OF THIS PROBLEM, BY HAVING A MECHANIC TAKE IF FOR TEST DRIVES, APPLYING SCANNING TOOL, AND A DATA RECORDER TO ENGINE. I HAVE PUT ON OVER 600 MILES TRYING TO DIAGNOSIS PROBLEM. I HAVE NOW BEEN TOLD THAT THEY REALLY DON'T KNOW WHAT IS CAUSING THE SYMPTOMS, BUT THINK IT MAY A PROGRAMMING ERROR. THEY STATE THAT THE COMPUTER CONTROLLING THE TORQUE CONVERTER IS NOT WORKING PROPERLY. THEY STATE GMC HAS APPROX 13 OTHER CARS IN US THAT IS DOING THIS, BUT THEY DO NOT KNOW WHAT IS CAUSING THE PROBLEM OR HOW TO FIX IT. THEY ARE CURRENTLY WORKING ON A FIX---BUT THIS MAY TAKE YEARS SINCE ANY CHANGES MADE, HAVE TO GO THROUGH GOV. IN THE MEAN TIME I AM SUPPOSE TO CONT TO DRIVE THIS CAR AND LIVE WITH THE SUDDEN QUICK JERKS THAT I GET EVERY 1-2 MILES GOING DOWN ROAD, WAIT FOR THE COMP UPGRADE, AND HOPE THAT THIS IS THE CAUSE!! IF NOT WE START OVER. I AM REAL FRUSTRATED WITH THIS WHOLE PROCESS AND THE WAY THIS HAS BEEN HANDLED AT MY DEALERSHIP. I WANT A RESOLUTION TO THIS ASAP. THE CAR ONLY HAS 27,000 MILES ON, AND SHOULD NOT BE HAVING THIS MUCH PROBLEMS. AT THIS POINT I AM VERY DISAPPOINTED IN MY SERVICE I HAVE RECEIVED AND IN THE WHOLE GMC TECHNICIAN STAFF, AND PRODUCT. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10061419March 5, 2004
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
WHEN BRAKING VEHICLE DIDN'T STOP AT THE DESIRED STOPPING POINT. VEHICLE WAS TAKEN TO THE DEALER, WHO INDICATED THAT ANTILOCK BRAKING SYSTEM MALFUNCTIONED AND THERE WAS NO REMEDY TO SOLVE THE PROBLEM. MECHANIC RECOMMENDS DISCONNECTING THE ANTILOCK BRAKING SYSTEM BECAUSE IT WAS NOT SAFE TO DRIVE THE VEHICLE IN THIS CONDITION. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10061531March 5, 2004
ENGINE AND ENGINE COOLING:ENGINE
ENGINE CHECK LIGHT CAME ON AND WILL NOT GO OFF. CONSUMER RECEIVED A RECALL NOTICE FOR AN ENGINE PROBLEM. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10060533March 5, 2004
EQUIPMENT:ELECTRICAL, SERVICE BRAKES, HYDRAULIC, ELECTRICAL SYSTEM:IGNITION:SWITCH, VISIBILITY:REARVIEW MIRRORS/DEVICES:EXTERIOR, POWER TRAIN:AUTOMATIC TRANSMISSION, TIRES
BRAKE PADS AND ROTORS NEEDED TO BE REPLACED AFTER 20,000 MILES. HAVE HAD TO REPLACE 5 YR BATTERIES 3 TIMES NOW AT MY OWN EXPENSE. LAST TIME RESULTED IN CAR NEEDING TO BE TOWED AND KEY NOT BEING ABLE TO BE TAKEN OUT OF IGNITION. TRIED JUMP STARTING AND ELECTRICAL SYSTEM OVER HEATED. MY COMPLAINT IS THIS I JUST RECEIVED A SAFETY RECALL STATING THAT IF THE CAR IS HARD TO START IT COULD START ON FIRE IF JUMP STARTED MORE THEN 3 TIMES AND IF THE KEY IS ON THE ON POTION TO LONG. THEY WANT TO INSTALL A RELAY DEVICE TO PREVENT FIRES BUT WHY IS THE ELECTRICAL IGNITION PROBLEM NOT BEING FIXED. WHY DO WE HAVE TO REPLACE THE BATTERY EVERY YEAR. THE RELAY DEVICE WILL NOT FIX THE ORIGINAL PROBLEM IT WILL ONLY FIX THE FIRE THREAT. ALSO SIDE MIRROR ADJUSTMENT KNOB HAS FALLEN INSIDE CAR DOOR AND WINDOWS WILL NOT ROLL DOWN OR UP. CAR WILL NOT SHIFT INTO REVERSE AT TIMES. FRONT TIRES WORE ON THE INSIDE OUT AND HAD TO BE REPLACED SHORTLY AFTER PURCHASE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10060539March 5, 2004
EXTERIOR LIGHTING:TURN SIGNAL:SWITCH, EXTERIOR LIGHTING:TURN SIGNAL:FLASHER UNIT, EXTERIOR LIGHTING:TURN SIGNAL
I PURCHASED A USED 2000 PONTIAC GRAND AM SE IN SEPT. OF 2003, IN DECEMBER OF 2003 I STARTED HAVING A PROBLEM WITH THE SIGNAL LIGHTS, THEY ONLY WORK SOMETIMES, AT FIRST I THOUGHT I BLEW A FUSE, THAT WAS CHANGED AT THE GARAGE, AND THEY STOPPED WORKING AGAIN ON MY WAY HOME...SINCE THEN I LOSE THEM ABOUT FIVE TIMES A WEEK, ITS EXACTLY THE PROBLEM DISCRIBED IN THE ARTICLE TELLING ABOUT RECALL NUMBER 03043, I CALLED THE PONTIAC HOTLINE WITH MY VIN NUMBER AND WAS TOLD THAT PARTICULAR RECALL DOES NOT PERTAIN TO MY VEHICLE......THATS FUNNY, ITS DOING EXACTLY WHAT THE RECALL STATES NEEDS FIXING........CHERYL AMES. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10060379March 4, 2004
ENGINE AND ENGINE COOLING:ENGINE
INTAKE MANIFOLD GASKET LEAKING OIL. (LOWER/UPPER) - THIS HAS BEEN REPLACED 3 TIMES TO DATE AND THE PROBLEM IS CONTINUING. IT WAS REPLACED ON 3/13/01 AT 21,494 MILES; 6/10/02 AT 31,339 MILES; 10/27/03 AT 41,549 MILES; AND NOW AT 48,400 AND WAS JUST REPLACED FOR THE 4TH TIME THIS FEBRUARY 2004.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10061268March 3, 2004
AIR BAGS:FRONTAL
TO AVOID HITTING ANOTHER VEHICLE HEAD ON DRIVER VEERED OFF THE ROAD AND RAN INTO A TELEPHONE POLE. UPON IMPACT, FRONT AIR BAGS DID NOT DEPLOY. DRIVER'S HEAD CRACKED THE WINDSHIELD, CAUSING THE DRIVER TO BE UNCONSCIOUS FOR ABOUT 45 MINUTES. ALSO, DRIVER'S TEETH HIT THE STEERING WHEEL AND CRACKED. IN ADDITION, DRIVER'S RIGHT ARM, RIGHT KNEE, AND NECK WERE INJURED. ONCE DRIVER REGAINED CONSCIOUSNESS HE DROVE TO THE EMERGENCY ROOM BECAUSE NO ONE STOPPED TO HELP. *AK
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10060282March 3, 2004
STEERING
I HAVE A 1999 PONTIAC GRAND AM, ABOUT A YEAR AGO . I DID AS THOSE DURANGO DRIVERS, I WAS DRIVING IN THE PARKING LOT OF A GROCERY STORE WHEN THE STERING WENT OUT AND I HIT A CONCRET BARRIER. IT DEMOLISHED THE RIGHT FRONT END . I WROTE TO THE GM MOTOR CO PONTIAC DEVISION THEY WANTED TO KNOW WHAT I WANTED I TOLD THEM ALL I WANTED WAS TO CHECK IT OUT I HAVE NEVER HEARD ANYTHING BACK FROM THEM MY INSURANCE CARRIER WOULD HAVE A ACCIDENT REPOET I DON'T KNOW THE EXACT DATE. I SAW A NEWS CLIP ON C.B.S EVENING NEWS HOW TO CONTACT YOU . I CALLED THE POLICE BUT THEY DIDN'T FILL OUT A ACCIDENT REPORT IT DID $1800.00 DAMMAGE TO THE CAR I JUST THOUGHT YOU MIGHT LIKE TO KNOW HAROLD CARSON SPARTANBURG S.C.*AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10061295March 3, 2004
AIR BAGS
WHILE SITTING AT A RED LIGHT PASSENGER'S SIDE AIR BAG DEPLOYED. ALSO, WHILE TURNING INTO A PARKING LOT DRIVER'S SIDE AIR BAG DEPLOYED. VEHICLE WAS FILLED WITH CO2. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10060303March 3, 2004
VEHICLE SPEED CONTROL
CONTINIOUS ANALYSIS OF CHECK ENGINE LIGHT THAT INDICATES THE TPS/THROTTLE. AFTER IMMEDIATE REPAIR ANOTHER LIGHT ANOTHER THROTTLE. I'VE REPEATLY INQUIRED AS TO WHAT IS "THROWING" OR FLIPPING THE THROTTLE. QUALFIED AND AUTHORIZED MECHANICS CAN'T DETERMINE THIS. NOT ONLY IS THIS ISSUE CONTINUING BUT NOW THE TWO FRONT WINDOWS ARE HESITITATING. I'M GUESSING ITS AN ELECTRICAL PROBLEM THAT IS NOT BEING PROPERLY DIAGNOISED. THERE WAS THE ELECTRICAL IGNITION RECALL THAT I PARTICIPATED IN BUT THIS ISSUES IS A HAZARD AT ANY SPEED WHEN THE CAR HESITATES TO THE POINT OF CAUSING NEAR ACCIDENTS TO TRAFFIC BEHIND ME. THIS IS A MAJOR HAZARD THAT NEEDS TO BE DIAGNOSED AND REMEDIED. THIS IS A 1995 GRAND AM W/168,000 MILES AND REGULAR MAINTENANCE. SUGGESTIONS? *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10060090March 1, 2004
EXTERIOR LIGHTING:TURN SIGNAL:FLASHER UNIT
THE TURN SIGNALS/ HAZARD SIGNAL, WORK AT TIMES BUT THEN DON'T AT OTHER TIMES. YOU NEVER KNOW WHEN YOU ARE TURNING WHETHER THEY WILL WORK OR NOT. I FOUND ON THE GM WEB SITE AS WELL AS YOUR SITE, THAT THERE WAS A RECALL FOR THIS PROBLEM. GM HOWEVER SAYS THAT THE RECALL DOES NOT COVER MY PARTICULAR CAR BECAUSE IT WAS MAUFACTURED AUG OF 99 AND THE RECALL IS FOR CARS BUILT BETWEEN FEB. 2000 & MAY 2001. IF THE CAR IS EXPERENCING THE EXACT SAME PROBLEM, WHICH IS A DEFINATE SAFETY PROBLEM SHOULDN'T THE RECALL COVER MY CAR? PEOPLE TRAVELING BEHIND ME ARE NOT GOING TO KNOW MY INTENTIONS TO TURN IF THE SIGNALS DECIDE NOT TO WORK AT THAT PARTICULAR TIME. THANK YOU IN ADVANCE FOR YOUR ASSISTANCE WITH MY SAFETY CONCERN. TONYA ANDREWS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10061082March 1, 2004
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE
CONSUMER HAD BEEN ADDING COOLANT, BUT DID NOT INITIALLY REALIZE THAT IT WAS AN INTAKE MANIFOLD PROBLEM. CONSUMER TOOK VEHICLE TO DEALER FOR REGULAR MAINTENANCE, AND WAS TOLD THAT THE UPPER AND LOWER PARTS OF INTAKE MANIFOLD WAS LEAKING. CONSUMER WAS ADDING MORE ANTIFREEZE THAN USUAL BECAUSE INDICATOR WAS READING LOW COOLANT. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10060121March 1, 2004
ELECTRICAL SYSTEM
THIS CAR HAS HAD ONE ELETRICAL SYSTEM FAILURE AFTER ANOTHERE CAUSED THE FOLLOWING PROBLEMS:1) TERMINALS IN THE TAIL LIGHT ASSEMBLY ARE NOT GREASED AND HAVE RUSTED AWAY. HENCE TURN SIGNALS AND BRAKE LIGHTS DO NOT WORK.2) ALL FOUR BACK UP LIGHTS DO NOT WORK AT ALL. 3) THE 5 SPEED HEATER/AC BLOWER ONLY WORKS ON SPEEDS 3-5. 4) ENGINE POWER SURGES IN COLD WEATHER.5) SERVICE ENGINE LIGHTS, ABS LIGHT, TRACTION CONTROL OFF LIGHT AND CHECK ENGINE LIGHT ALL COME ON AND GO OUT WITHOUT REASON. 6) ON ONE OCCASION THE CAR STALLED WHILE CRUISING AT 65MPH. ONCE I GOT IT TO THE SIDE OF THE ROAD, I WAS ABLE TO RETART THE ENGINE AND CONTINUE DRIVING. 7) FUEL REGULATOR SOMETIMES LEAKS, CAUSING A GAS ODER IN THE CABIN. 8) THE VOLUME CONTROL ON THE RADIO DOESN'T WORK. I AM LISTING THE NUMBER OF FAILURES AS 730, BECAUSE EVERY DAY DURING THE LAST 2 YEARS AT LEAST ONE OF THESE THINGS HAS HAPPENED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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