Pontiac Grand AM Complaints

5,577 consumer complaints on file.

#10063790March 24, 2004
ELECTRICAL SYSTEM:IGNITION
I OWN A 1998 PONTIAC GRAND AM ,AND THERE HAS BEEN A RECALL ON THIS VEHICLE. I WANT TO TAKE IT IN TO GET FIXED -BUT PONTIAC/GMAC WILL NOT PROVIDE A LOANER CAR FOR ME TO USE WHILE THEY FIX MY CAR-THEY SAID IT WOULD TAKE 5-6 HOURS TO FIX-THEIR LETTER TO ME SAID IT WOULD ONLY TAKE AN HOUR TO AN HOUR AND A HALF. I CANNOT BE WITHOUT A VEHICLE FOR OVER 6 HOURS! I NEED TO GET TO WORK!! I AM STUCK WITHOUT ANY OPTIONS, OTHER THAN HAVING TO INCONVENIENCE MYSELF AND HAVE TO PAY FOR A RENTAL CAR. THIS IS THEIR MISTAKE NOT MINE AND NOW I HAVE TO PAY?!!! THIS IS NOT GOOD CUSTOMER SERVICE , GMAC SHOULD PROVIDE A LOANER FOR THESE TYPES OF INSTANCES. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10063804March 24, 2004
EXTERIOR LIGHTING:HAZARD FLASHING WARNING LIGHTS:SWITCH
THERE IS CURRENTLY A RECALL FOR 2000-2001 PONTIAC GRAND AM'S DUE TO A MALFUNCTION WITH THE HAZARD LIGHT SWITCH. I HAVE BEEN EXPERIENCING THE EXACT SAME SYMPTOMS OF THE MALFUNCTION WITH MY 1999 GRAND AM. BASED ON CONVERSATIONS WITH THE LOCAL PONTIAC DEALERSHIP, MANY INDIVIDUALS OWNING 1999, 2002, AND 2003 GRAND AMS ARE EXPERIENCING THE EXACT SAME MALFUNCTION AS THE HAZARD LIGHT SWITCH USED IN ALL 1999-2003 GRAND AMS IS THE SAME. I HAVE SPOKEN WITH PONTIAC CUSTOMER SUPPORT REGARDING THE ISSUE. THEY, PONTIAC, HAVE REFUSED TO REPAIR THE MALFUNCTION WITH MY VEHICLE AS THEY STATE THE RECALL DOES NOT APPLY. I OFFERED TO HAVE A PONTIAC SERVICE DEPARTMENT DIAGNOSE THE PROBLEM WITH MY VEHICLE OUT OF MY OWN POCKET IF PONTIAC WOULD COVER THE COST OF REPAIRS IN THE EVENT THAT THE PROBLEM WAS IDENTICAL TO THE RECALL. THEY REFUSED, AGAIN STATING THAT EVEN IF THE PROBLEM WAS IDENTICAL TO THE RECALL, THEY COULD NOT COVER THE COST OF REPAIR AS THE VEHICLE IS NOT A 2000 OR 2001 MODEL. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10063807March 24, 2004
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS, EQUIPMENT, EXTERIOR LIGHTING:TURN SIGNAL
WINDOW MOTOR/PIECE HAS BROKEN IN BOTH BACK WINDOWS CAUSING THE GLASS IN THE BACK DOORS TO FALL DOWN. REPLACEMENTS ARE UP TO 400.00 FOR A VERY SMALL PIECE WHICH HAS TO BE REPLACED. THIS SHOULD BE RECALLED. ALSO, THE BLINKERS DON'T WORK SOMETIMES BUT IF THE HAZARD BUTTON IS PUSHED, THEN THEY WILL WORK FOR A WHILE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10063667March 23, 2004
ELECTRICAL SYSTEM:IGNITION:ANTI-THEFT:CONTROL MODULE
MY 2001 PONTIAC GRAND AM CONTINUES TO SHUT DOWN WITH THE ANTI-THEFT SYSTEM BEING ACTIVATED. HAVE RPL FUEL PUMP AND HAD IT TOWED 2 TIMES TO DEALERSHIP TO HAVE COMPUTER RESET IN LAST 2 MONTHS. I HAVE BEEN TOLD THERE IS NO WAY TO DEACTIVATE THE PROGRAM. NOW HAVE AN UNRELIABLE CAR. DON'T KNOW WHEN IT WON'T START AND NEED A TOW AGAIN! *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10064684March 23, 2004
EXTERIOR LIGHTING:HAZARD FLASHING WARNING LIGHTS:SWITCH, ELECTRICAL SYSTEM:WIRING:INTERIOR/UNDER DASH, EXTERIOR LIGHTING:HEADLIGHTS, EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
AFTER MAKING AN APPOINTMENT AND LEAVING THE VEHICLE AT THE DEALERSHIP TO HAVE THE HAZARD WARNING SWITCH RECALL 03V327000 REPAIRS PERFORMED, DEALERSHIP DIDN'T HAVE THE REPLACEMENT SWITCH. ALSO WHEN THE VEHICLE WAS PICKED UP THE CLOCK, RADIO, DISPLAY LIGHTS AND THE HEADLIGHTS WERE INOPERATIVE. THE DEALERSHIP DID NOT ACCEPT RESPONSIBILITY. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10064714March 23, 2004
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
WHILE BRAKING THERE WOULD BE EXTENDED STOPPING DISTANCE. DEALERSHIP INFORMED THE CONSUMER THAT PROBLEM PERTAINED TO THE FRONT DISC ROTORS BEING WARPED. THE PROBLEM WAS NOT RESOLVED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10063695March 23, 2004
EQUIPMENT:APPLIANCE:AIR CONDITIONER
PONTIAC GRAND AM 2001 A/C CONTROL STOPS FUNCTIONING FOR POSITIONS 1-3. THIS FAILURE HAS OCCURRED ON MULTIPLE PONTIAC 2001 OWNER VEHICLES OF WHOM I HAVE TALKED TO.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10063618March 22, 2004
STRUCTURE:BODY:BUMPERS
THE FRONT FENDER IS CRACKING TERRIBLY. THERE WAS ONE SMALL CRACK WHEN PURCHASED IN NOVEMBER. HOWEVER NOW IT'S CRACKING ALL THE WAY ACROSS. I HAVE SPOKE WITH OTHER GRAND AM OWNERS WITH THE SAME PROBLEM. IF THIS WOULD FALL OFF WHILE DRIVING, IT COULD CAUSE A SERIOUS ACCIDENT.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10064635March 22, 2004
EXTERIOR LIGHTING:HAZARD FLASHING WARNING LIGHTS:SWITCH
NHTSA RECALL 03V327000 SUBJECT:HAZARD WARNING SWITCH. THE TURN SIGNALS BECAME INOPERATIVE. CONSUMER RECEIVED THE RECALL NOTICE TOOK THE VEHICLE TO THE DEALER, WHO PERFORMED RECALL REPAIRS. AFTER DRIVING THE VEHICLE FOR LESS THAN TEN MINUTES THE TURN SIGNALS FAILED. CONSUMER IMMEDIATELY TOOK THE VEHICLE BACK TO THE DEALER AND THE SIGNALS CAME ON. DEALER INDICATED IT WAS AN INTERMITTENT PROBLEM WHICH COULD NOT BE RESOLVED. *AK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10062511March 18, 2004
ELECTRICAL SYSTEM:IGNITION:SWITCH
IGNITION KEY SWITCH FAILED NOT ALLOWING VEHICLE TO START. CAR WAS TOWED TO DEALER. IGNITION SWITCH WAS REPLACED AND COST WAS SPLIT BETWEEN DEALER AND OWNER SINCE WARRANTY MILEAGE WAS EXCEEDED. DEALER WAS VERY HELPFUL, COURTEOUS AND COMMUNICATED THE TROUBLE TO MY COMPLETE UNDERSTANDING. CAR WAS REPAIRED IN 1 DAY. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10062512March 18, 2004
EXTERIOR LIGHTING:TURN SIGNAL:FLASHER UNIT
I OWN A 2000 PONTIAC GRAND AM GT WHICH GM WAS SET TO RECALL THE WARNING/HAZARD LIGHTS ON AS OF SEPTEMBER 2003. BECAUSE THEY DID NOT HAVE SUFFICIENT PARTS FOR THE RECALL, THEY WERE POSTPONING CONTACTING CONSUMERS UNTIL THE END OF THE FIRST QUARTER OF 2004. THE RECALL STATES THAT IF YOU ARE CURRENTLY HAVING A PROBLEM TO GO TO YOUR DEALER AND GET IT REPLACED. I DID THIS BECAUSE MY TURN SIGNAL WAS NOT WORKING ALL THE TIME AND I JUST HAD A BRAND NEW BABY IN MY FAMILY AND DID NOT WANT TO GET IN AN ACCIDENT BECAUSE I WAS NOT ABLE TO PROPERLY SIGNAL. AFTER GETTING THE PART REPLACED, I HAD TO PAY FOR IT AND BE OUT THE MONEY UNTIL GM "OFFICALLY" ISSUES THE RECALL. I THINK THIS IS A TERRIBLE POLICY WHICH ENDAGERS MOTORISTS. IF I HAD NOT SEEN THE NEWS ON THE NHTSA SITE ABOUT THE RECALL, I WOULD NEVER HAD KNOWN TO GET IT FIXED RIGHT AWAY. I BELIEVE GM SHOULD IMMEDIATELY REFUND THE FEE I PAID FOR THE PART AND LABOR BECAUSE IT WAS THEIR NEGLIGENCE THAT CAUSED ME TO REPLACE IT. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10062514March 18, 2004
ELECTRICAL SYSTEM
THE TRACTION OFF LIGHT TURNS ON AND OFF RANDOMLY. WHEN IT RAINS THE CHECK ENGINE LIGHT COMES ON THEN SHUTS OFF. THE RADIO DISPLAY ONLY DISPLAYS PART OF THE NUMBERS SOMETIMES. THE TURN SIGNAL WON'T WORK ALL THE TIME, I HAVE TO TURN ON THE HAZARDS AND IT WILL SOMETIMES KICK THE TURN SIGNAL ON.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10062379March 17, 2004
ENGINE AND ENGINE COOLING
INTAKE MANIFOLD GASKET HAD TO BE REPLACE TWICE WITHIN 70,000 MILES. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10059291March 17, 2004
STEERING:COLUMN
WHILE DRIVING 25 MPH AND MAKING A RIGHT TURN, THE STEERING WHEEL FROZE. THE CONSUMER WAS UNABLE TO MAINTAIN CONTROL OF THE VEHICLE, AND HIT A UTILITY POLE HEAD ON. UPON IMPACT, THE BOTH FRONTAL AIR BAGS DID NOT DEPLOY. DRIVER SUSTAINED INJURIES WHICH DID NOT REQUIRE MEDICAL ASSISTANCE. *AK *SC
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10057597March 17, 2004
ENGINE AND ENGINE COOLING
VEHICLE'S COOLANT INDICATOR LIGHT CAME ON AND THE CONSUMER NOTICED A PUDDLE OF COOLANT IN THE DRIVE WAY. IT WAS DETERMINED THAT THE INTAKE MANIFOLD GASKET FAILED AND CAUSED THE COOLANT TO LEAK AND WENT THROUGH THE ENGINE. THE MECHANIC REPLACED THE INTAKE MANIFOLD GASKET. *NM *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10057159March 17, 2004
SUSPENSION:REAR
WHILE DRIVING AT 65 MPH DRIVER LOST CONTROL OF THE VEHICLE, CAUSING IT TO ROLL OVER. CONSUMER HAD THE VEHICLE TOWED TO THE DEALERSHIP; MECHANIC DETERMINED THAT A BOLT FROM THE REAR SWAY BAR WAS MISSING. *AK
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10063330March 16, 2004
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
CONSUMER COMPLAINED ABOUT A BRAKE PROBLEM. BRAKES MADE NOISE WHEN COMING TO A STOP. CONSUMER TOOK VEHICLE TO THE DEALER, WHO TOLD CONSUMER THAT WAS THE WAY THE BRAKES ACTED ON THIS VEHICLE. CONSUMER CLAIMED THAT ROTORS WERE WORN OUT, AND NEEDED TO BE REPLACED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10063231March 15, 2004
ENGINE AND ENGINE COOLING, FUEL SYSTEM, OTHER:DELIVERY:FUEL PUMP
WHILE DRIVING 45 MPH, THE VEHICLE STALLED. THIS CAUSED LOSS OF BRAKING AND STEERING POWER. DEALER COULD NOT DUPLICATE THE PROBLEM, ALTHOUGH THE FUEL MODULE WAS REPLACED TWICE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10062288March 15, 2004
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
I HAD TO HAVE THE ROTORS RESURFACED 3 TIMES ALREADY, AND THE SYMPTOMS I AM CURRENTLY HAVING INDICATE THAT I HAVE TO HAVE THEM DONE FOR A 4TH TIME. THIS CAR IS ONLY 3 YEARS OLD, BUT THE ROTOR PROBLEM HAS BEEN A CONSTANT ISSUE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10062085March 13, 2004
ENGINE AND ENGINE COOLING:COOLING SYSTEM, AIR BAGS, ELECTRICAL SYSTEM:IGNITION:SWITCH, ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR, POWER TRAIN:AUTOMATIC TRANSMISSION, POWER TRAIN:AUTOMATIC TRANSMISSION:PARK/NEUTRAL START INTERLOCK SWITCH, WHEELS
97 GRAND AM 4CYL PUR NEW 5/97 SERIES OF PROBLEMS.GT VERSION BUT DRIVEN CAUTIOUSLY BY 40 YEAR OLDS.AT 2 YEARS AND 39,000 MILES WATER PUMP FAILS.IS UNDER CAR AND IS 600.00 DOL TO REPLACE!NOBODY SHOULD BUY THE 4 CYLINDER WHEN AN ITEM PRONE TO FAILURE LIKE A WATER PUMP CANT BE ACCESSED WITHOUT REMOVING THE MANIFOLDS ON THE CAR.AT 50,000 KEY COMES OUT OF IGNITION WHILE CAR RUNNING.IGNITION SWITCH FAILS,HAS TO BE RE KEYED AND COST IS 500.00 BY LOCAL MECHANIC SERV STAT.AT 55,000 MILES AT INTERLOCKS UP,CAR STUCK TOWED AT THIS TIME A ALTERNATOR CHECK SHOWS THAT IS NOT CHARGING.REPLACE BOTH COST 800.00 PLUS BATTERY.DEC 2000 FRONT LEFT TIRE ON ALUM WHEEL IS FLAT-TAKE TO SEV STAT,THEY REFILL DRIVE CAR AFTER X-MAS IT DEFLATES CAUSES CAR TO SPIN HIT LIGHT POLE MOSTLY ON TIRE AREA AT 40 MPH ,NO AIR BAG DEPLOYMENT BUT A HIGH SNOWBANK DECELERATES CAR.ALUM WHEEL LEAK AGAIN?EVER SINCE W.PUMP REPLACED A TAPPING COMES FROM CAM AREA.AT 75,000 MILES AUTO DR LOCK IN DRIV SIDE FAILS AND IS REPLACED.CAM NOISE CONT. AS SERV. PEOPLE SAY IT IS A LIFTER,FINALLY IN 2002 DEC. CAR RUNS ROUGH ,IS PUT ON COMP. AND FOUND TO HAVE BAD CAM TIMING.CHAIN IS INSPECTED AS IT IS STEEL AND FOR LIFE OF CAR.A TINY CHEAP BRACKET KEEPS THE CHAIN IN PLACE AND IT HAD CRACKED AND SLOWLY BROKEN AT 80,000 MILES.ENGINE GOT BY WITH NEW CHAIN AND LABOR FOR 800.00 DOL.85,000 NEW BATTERY,95,000 NEW BATTERY.108,000 4 SPEED AUTOTRANS STARTS SLIPPING INTO NEUTRAL.CAR STOPS ON HIGHWAY WONT MOVE.HW PATROL TOWS ,CHARGED 129.00 TO REPAIR SHOP.SAY TRANNY IS BAD.AND WATER PUMP IS LEAKING AGAIN.BILL WOULD BE THOUSANDS DUE TO PREMATURE FAILURE OF THESE PARTS AND CAR WILL BE SOLD AS PARTS CAR.TOO BAD,LOOKS GOOD.-MARCH 06,2004.*AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0

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