Pontiac Bonneville Complaints

1,973 consumer complaints on file.

#8004596February 26, 2002
POWER TRAIN:AUTOMATIC TRANSMISSION:PARK/NEUTRAL START INTERLOCK SWITCH
VEHICLE WAS IN THE DRIVEWAY AND WITHOUT PRIOR WARNING VEHICLE ROLLED INTO WALL OF GARAGE AND DAMAGED THE VEHICLE.*AK *YD
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#8004489February 25, 2002
POWER TRAIN:AUTOMATIC TRANSMISSION:GEAR POSITION INDICATION (PRNDL)
WHILE DRIVING 40 MPH GEAR SHIFT LOCKED UP. TOOK VEHICLE TO DEALER, AND DEALER INDICATED IT NEEDED NEW TRANSMISSION. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8004535February 25, 2002
AIR BAGS:SIDE/WINDOW
WHILE TRAVELING 45 MPH ON THE INTERSTATE. ANOTHER VEHICLE VEERED INTO CONSUMER'S VEHICLE, AND DRIVER'S SIDE AIRBAG DIDN'T GO OFF. DEALERSHIP WAS AWARE OF PROBLEM.*AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#758475February 22, 2002
SUSPENSION, SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP, TIRES
STEERING WHEEL AND FLOOR PAN VIBRATIONS(5-10HZ) AT SPEEDS OVER 60MPH. RIDE/HANDLING AND DRIVER DISCOMFORT IS AFFECTED. DEALER HAS PERFORMED ALIGNMENT, NEW BRAKES, NEW TIRES, BALANCED TIRES, CHECK TIRES AND RIMS FOR DEFECTS. DEALER INDICATES THAT THIS IS A KNOWN PROBLEM TO GM. DEALER SERVICE REP. WILL NOT PROVIDE ANY ADDITIONAL ASSISTANCE WITH PROBLEM. INDICATED "THAT'S AS GOOD AS IT GETS". NEVER HAD A VEHICLE PERFORM LIKE THIS THAT COULD NOT BE REPAIRED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#564392February 20, 2002
POWER TRAIN:MANUAL TRANSMISSION
CONSUMER STATING THAT THE TRANSMISSION WOULD NOT GO IN TO GEAR, DEALER REMOVED TRANSMISSION ASSEMBLY AND DISASSEMBLED IT AND FOUND INTERNAL DAMAGE EXCEEDED A REBUILT REPLACEMENT, ALSO TRANSAXLE DOES NOT GO INTO REVERSE SMOOTHLY AND WILL BANG, DEALER FLUSHED TRANSMISSION FLUID AND CHANGED FILTER, CONSUMER STILL NOT SATISFIED WITH THE SITUATION. *YD
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#758270February 15, 2002
ENGINE AND ENGINE COOLING:COOLING SYSTEM
ENGINE CHECK LIGHT CAME ON, SO I STOPPED THE CAR ADDED ANTIFREEZE, THEN THE CAR WOULDN'T START BACK UP, SO I HAD IT TOWED TO A GARAGE . THE MECHANIC THERE FOUND THAT THERE WAS A HOLE IN THE PLASIC UPPER PLENTIUM AND ANTIFREEZE GOT IN THE MOTOR, SO NOW WE ARE HAVING TO REPLACE THE WHOLE MOTOR.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8004073February 14, 2002
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
CONSUMER STATES THE STABILITY SYSTEM HAD TO BE SERVICED 8 TIMES, CONSUMER STATED THE STABILITY SYSTEM IS PART OF THE ABS.*AK *SLC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8003821February 11, 2002
STEERING:HYDRAULIC POWER ASSIST SYSTEM
WHILE MAKING A SHARP TURN, IT WAS DIFFICULT TO NAVIGATE STEERING WHEEL. THIS CAUSED CONSUMER TO TAKE A WIDER TURN THAN NORMAL, CAUSING CONSUMER TO RUN OFF THE ROAD. VEHICLE WAS SERVICED, AND TECHNICIAN NOTICED THAT POWER STEERING NEEDED TO BE REPLACED. CONSUMER ADDED POWER STEERING FLUID AFTER STARTING THE CAR TO SEE IF THERE WAS A LEAK, THE FLUID STREAMED OUT AND WAS THROWN AROUND THE POWER STEERING PUMP, EMPTYING ALMOST IMMEDIATELY. *AK *JG
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#758081February 11, 2002
FUEL SYSTEM, GASOLINE
ACTUAL USABLE FUEL CAPACITY IS 20 LESS THAN ADVERTISED & PUBLISHED. RANGE IS COMPROMISED LEADING TO STALLS UNEXPECTEDLY.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#757993February 8, 2002
ENGINE AND ENGINE COOLING:COOLING SYSTEM
AFTER NOTICING ENGINE RUNNING HOTTER THAN NORMAL, CHECKED RADIATOR - COOLANT LEVEL WAS LOW, NOTHING IN OVERFLOW RESERVOIR. ANTIFREEZE AND WATER ADDED TO FILL, RESTARTED CAR - IDLED ROUGH THEN CHECK ENGINE LIGHT CAME ON AND STARTED BLINKING. ADDED ADDITIONAL WATER AND ANTIFREEZE WHEN RADIATOR WAS AGAIN LOW AND RESERVOIR EMPTY, THEN CAR WOULD NOT START AT ALL. VEHICLE TOWED TO DEALER WHO STATEED IT IS "HYDRO-LOCKED" DUE TO MELTED PLENUM ALLOWING COOLANT INTO CYLINDERS. ENGINE WILL HAVE TO BE REPLACED OR COMPLETELY OVERHAULED. COMPLAINT MADE WITH PONTIAC, NO REPONSE YET. FOUND SEVERAL OTHER CONSUMER COMPLAINTS REGARDING SAME ISSUE ON THIS SITE...ALSO FOR GRAND PRIX, BUICK LESABRE, PARK AVENUE AND CHEVROLET MALIBU.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8003575February 5, 2002
VEHICLE SPEED CONTROL:LINKAGES
WHILE DRIVING 55 MPH VEHICLE SUDDENLY ACCELERATED TO 80 MPH. CONSUMER APPLIED BRAKES WITH BOTH FEET AND WAS ABLE TO STOP VEHICLE. VEHICLE HAS NOT BEEN TAKEN TO DEALER . *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#757819February 5, 2002
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
ENGINE STALLS INTERMITTENTLY. MECHANIC CANNOT FIND CAUSE. WILL STALL MOSTLY UPON DECELERATION. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#757830February 5, 2002
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE
A HOLE OR DEFECT IN THE PLENTUM (PART # 17113136) OF THE MANIFOLD ALLOWED COOLANT TO BE SUCKED INTO THE PISTONS CAUSING MAJOR DAMAGE TO THE ENGINE AND STARTER. AFTER DISCOVERING THE DEFECT, THE PART WAS TAKEN TO A GM DEALERSHIP AND IT WAS CONFIRMED THAT THIS PART HAS BEEN REPLACED OVER 13 TIMES IN THE PAST YEAR DUE TO A HOLE OCCURRING IN THE EXACT SAME PLACE ALLOWING COOLANT TO BE SUCKED INTO THE ENGINE. GM HAS NOT ACKNOWLEDGED ANY RESPONSIBILITY FOR THIS DEFECTIVE PART AND HAS REFUSED TO INVESTIGATE FURTHER. THE ORIGINAL DEALERSHIP HAS BEEN CONTACTED AND RELUCTANTLY ACKNOWLEDGED THAT THEY HAVE REPLACED THIS PART OVER 20 TIMES IN THE PAST YEAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#757756February 4, 2002
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP, EQUIPMENT:APPLIANCE:AIR CONDITIONER
FAILURE OF ABS SYSTEM CREATED A LOSS OF FATH IN ABS AS A MEANS OF STOPPING. DONOT TRUST THAT IT WILL WORK SPENT 2X'S ORIG . COST TO FIX. AIR CONDITIONER LOST FREON DUE TO LEAKS IN THE COIL BUILT IN THE DASH. THIS CAUSED OIL TO PLUG THE FINS THUS BLOCKING AIR FLOW. IT WAS STATED THAT GM USED A CRIMPING PROCESS INSTEAD OF SODERING THE FINS WHEN THEY BUILT THIS TYPE OF RECEIVER.IF YOU DO NOT FIX , YOU WILL NOT GET FULL AIR FOR THE DEFROSTERS TO WORK. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#785865February 3, 2002
FUEL SYSTEM, GASOLINE:CARBURETOR SYSTEM
CONSUMER STATES THAT DUE TO THE DESIGN OF THE UPPER INTAKE MANIFOLD, IT IS CONSTANTLY COMING INTO CONTACT WITH THE HEAT OF THE ENGINE CAUSING THE SEAL TO WARP, AND CAUSE A COOLANT LEAK, CONSUMER REPLACED WATER PUMP, UPPER INTAKE MANIFOLD, AND THE HEATER HOSE FITTING AT ENGINE BLOCK. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#757637February 1, 2002
ELECTRICAL SYSTEM:WIRING:INTERIOR/UNDER DASH
I HAVE CHANGED THE DASH AND HAD ALL WIRING CHECKED AND EVERYTHING IS FINE EXCEPT THAT I HAVE NO DASH LIGHTS COULD SOMEONE PLEASE TELL ME WHAT THE PROBLEM COULD BE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#757461January 28, 2002
ENGINE AND ENGINE COOLING:COOLING SYSTEM
CAR HEATED UP. THE ENGINE WAS SHUT DOWN TO COOL. ANTIFREEZE WAS LOW AND ADDED WITH NO EVIDENCE OF A LEAK. CAR WOULD NOT START AND WAS TOWED TO A GARAGE. IT WAS DISCOVERED THAT COOLANT HAD BEEN SUCKED INTO THE PISTONS DUE TO A HOLE OR DEFECT IN THE PLENTUM (PART# 17113136) OF THE MANIFOLD. AFTER DISCOVERING THE DEFECT IN OUR PART WE FOUND THAT THIS PART HAS BEEN REPLACED NUMEROUS TIMES WITH THE EXACT SAME DEFECT BY TWO DEALERSHIPS IN OUR AREA IN THE PAST YEAR. AFTER CONTACTING PONTIAC/GM WE HAVE RECEIVED NO HELP FOR DAMAGES ($1,500.00) CAUSED BY THIS DEFECTIVE PART AND THEY HAVE NO INTENTIONS OF HAVING A RECALL PER MR. RAFIAT JIMOH, CUSTOMER RELATIONSHIP MANAGER. CAN A REPORT BE OBTAINED OF THE NUMBER OF TIMES THIS PART PLENTUM #17113136 HAS BEEN REPLACED IN GM CARS IN THE PAST YEAR?*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8002706January 23, 2002
FUEL SYSTEM, GASOLINE
WHILE DRIVING VEHICLE WAS LOSING FUEL FROM GAS TANK, CONSUMER TOOK VEHICLE TO A REPAIR FACILITY, AND DISCOVERED THAT THE TOP OF FUEL TANK WAS CORRODED.*AK. THE REPAIR SHOP REPLACED THE FUEL PUMP, FUEL TANK SENDER, GAS TANK, AND GAS TANK STRAP, ALL DUE TO A GAS LEAK. *SLC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8002589January 22, 2002
ELECTRICAL SYSTEM:WIRING:FRONT UNDERHOOD
VEHICLE CAUGHT ON FIRE WHILE PARKED. DEALER HAS YET TO BE CONTACTED. PLEASE PROVIDE FURTHER DETAILS.*AK
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#757197January 22, 2002
STEERING:RACK AND PINION, STEERING
THE STEERING MECHANISM STARTED TO MAKE A VERY LOUD POPPING AND GROWLING NOISE WHILE TURNING LEFT APPROXIMATELY 4 DAYS AGO. I IMMEDIATELY TOOK IT TO THE DEALER WHO INFORMED ME THAT THIS WAS A KNOWN PROBLEM AND THEY WOULD ORDER A KIT CONSISTING OF A PLUG AND A TUBE OF SPECIAL GREASE TO REPAIR IT. THIS CAUSED ME GREAT CONCERN BECAUSE I AM NOT SURE THIS IS A SAFE REPAIR AND COULD JUST PROLONG THE LIFE OF A COMPONENT BEFORE IT FAILS. I VIEWED THIS AS A POTENTIAL SAFETY ISSUE. I CONTACTED PONTIAC VIA E-MAIL AND PHONE WITH OUT A REPLY FROM E-MAIL AND A REPLY VIA PHONE THAT WAS UNSATISFACTORY. I REVIEWED THE CUATOMER COMPLAINTS ON YOUR WEB SITE AND FIND THAT THIS PROBLEM HAS CAUSED FAILURES OF THE STEERING ASSEMBLY. MY QUESTION IS WHY HAVE THEY NOT ISSUED A RECALL FOR A KNOWN PROBLEM AND HOW CAN ADDITIONAL GREASE SOLVE A PROBLEM THAT SOUNDS LIKE IT IS IN THE RACK AND PINION OR STEERING ASSEMBLY. I DO NOT WANT TO SOUND SARCASTIC, BUT I HOPE THEY ARE NOT WAITING FOR INJURIES AND FATALITIES TO FIX THIS PROBLEM. I WANT TO BE SURE THEY KNOW WHAT IS WRONG AND THAT A TUBE OF GREASE IS THE PROPER FIX. I ALSO DO NOT WANT A FAILURE OF THE STEERING MECHANICISM WHILE TRAVELING AT SPEED. WHAT SHOULD I DO.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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