Pontiac Bonneville Complaints

1,973 consumer complaints on file.

#760655April 13, 2002
ENGINE AND ENGINE COOLING:ENGINE, ELECTRICAL SYSTEM:12V/24V/48V BATTERY, ELECTRICAL SYSTEM:WIRING:FRONT UNDERHOOD
MY CAR WOULDN'T START AND THERE WERE NO ELECTRICAL COMPONENTS FUNCTIONING. I CALLED THE CAR DEALERSHIP WHERE I PURCHASED THE WARRANTY AND WAS TOLD TO MAKE SURE I DIDN'T HAVE A DEAD BATTERY BECAUSE THAT WAS NOT COVERED UNDER THE WARRANTY. I CALLED THE TOWING COMPANY AND THEY ATTEMPTED TO CHARGE THE BATTERY. BATTERY WOULD NOT CHARGE; THE CAR WENT "PUFF" AND CAUGHT ON FIRE. WHEN THE WRECKER DRIVER ATTEMPTE TO START THE CAR, HE HEARD A LOUD "POP" AND SMOKE WAS ROLLING OUT FROM UNDER THE HOOD. HE OPENED THE HOOD, BATTERY WAS INTACT, HOWEVER THE ENGINE WAS ON FIRE. AFTER FIRE WAS EXTINQUISHED, HE FOUND THE PLENUM(?SP) BLOWN OFF THE TOP F THE ENGINE AND THE OIL FILTLER TUBE WAS BLOWN OUT OF HE TOP OF TE MANIFOLD. WARRANTY COMPANY WOULD NOT COVER DUE TO THE FACT THE CAR CAUGHT ON FIRE. THEY SAID MY CAR INS SHOULD COVER IT. HOWEVER, I BELIEVE THE FIRE WAS THE RESULT OF A PREVIOUSLY EXISTING DEFECT. I WAS TOLD THE FOAM USED TO EXTINGUISH THE FIRE COULD POSSIBLY HAVE CAUSED MORE PROBLEMS IN THE ENGINE. WAS I SUPPOSED TO LET THE CAR COMPLETEY BURN UP? I DON'T THINK SO!*AK
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#760440April 8, 2002
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CATALYTIC CONVERTOR
GMC CONVERTER LOCK-UP PROBLEM.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8006998April 8, 2002
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE
WHILE DRIVING 10-15 MPH, ENGINE WAS HESITATING. CONSUMER NOTICED A BURNING SMELL. DEALER DETERMINED THAT PLASTIC INTAKE MANIFOLD HAD A HOLE AND WAS LEAKING FLUID ONTO ENGINE. ENGINE HAD TO BE REPLACED. *AK *JG
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#564898April 2, 2002
FUEL SYSTEM, GASOLINE
CONSUMER STATED THE UPPER MANIFOLD AND GASKET HAD TO BE REPLACED.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8006697April 1, 2002
SEAT BELTS
WHILE DRIVING VEHICLE WAS INVOLVED IN A COLLISION. DRIVER'S SEAT BELT DID NOT RETRACT, DRIVER SUSTAINED MINOR INJURIES.*AK
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#759961March 29, 2002
ENGINE AND ENGINE COOLING:COOLING SYSTEM
ON 8/25/2000 HAD TO HAVE MY WATER PUMP REPLACED($536.91). PICKED UP CAR WENT 11 MILE IT QUIT HAD TO BE TOWED BACK TO PERFORMANCE PONTIAC. INFORMED AT THAT TIME THE PLENUM FAILED COST OF THAT JOB INCLUDING TOWING AN RENTAL ($830.80). ON 3/20/2002 CAR QUIT HAD TO BE TOWED IN TO PERFORMANCE PONTIAC AGAIN. CAUSE OF THE PROBLEM THE PLENUM FAILED AGAIN. WHEN I CALLED GM PONTIAC DIVISION THEY SAID THERE IS NOTHING THAT THEY CAN DO BECAUSE OF THE MILEAGE OF THE CAR. I DO NOT BELIEVE THAT IS THE ISSUE. IT'S A $31000. I TRAVEL FOR A LIVING AND HAVE THE UPMOST RESPECT FOR MY VEHICLE. I HAVE ALL MY RECORDS OF MY MAINTENANCE THAT WOULD AMAZE YOU. THE CAR HAS NEVER BEEN OVER 3000 BEFORE EACH OIL CHG. TIRES ARE ROTATED EVERY 5000 MILES. TRANSMISSION OIL CHGS HAS BEEN DONE TWICE. BRAKES HAVE BEEN REPAIRED TWICE PREMATURELY TO PREVENT SERIOUS DAMAGE TO OTHER PARTS. I CAN PROVIDE YOU WITH RECORDS THAT SHOW TO THE PENNY WHAT I'VE SPENT ON GASOLINE FROM THE DAY I BOUGHT THE CAR. I AM CONVINED THAT IT IS NOT A MILEAGE ISSUE AND TOTALLY CONVINCED THAT THIS IS NOT A RESULT OF ANY NEGLIGENCE ON MY PART. I WAS TOTALLY TURNED OFF BY THE ATTITUDE OF PONTIAC CONCERNING THE PROBLEM WITH THIS PART. I CAN ALSO PROVIDE YOU WITH TESTIMONIALS FROM BUSINESSES THAT I USE TO SERVICE MY VEHICLE TO WHAT A FANACTIC I AM ABOUT PREVENTITVE MAINTENANCE. WAITING ANXIOUSLEY FOR YOUR REPLY. THANK YOU FOR LISTENING. NICK LEOGRANDE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#759954March 28, 2002
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
HAVE REPLACED PLENUM, HEAD GASKETS AND IS CURRENTLY IN REPAIR FOR RODS. RECOMMENDED NEW ENGINE. WITH NEW ENGINE, REPAIRS TOTAL $6000.00. NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8006287March 25, 2002
VEHICLE SPEED CONTROL
WHILE IN A COMPLETE STOP VEHICLE WILL ACCELERATE FORCEFULLY INTO TRAFFIC, RESULTING IN VEHICLE STALLING. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8006312March 25, 2002
ENGINE AND ENGINE COOLING:COOLING SYSTEM:HOSES/LINES/PIPING/FITTINGS
A LEAK IS INSIDE OF ENGINE COOLANT LINE CAN CAUSE A FIRE. DEALERSHIP IS AWARE OF PROBLEM.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8006327March 25, 2002
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE, FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM
WHILE STARTING VEHICLE, IT EXPLODED AND CAUGHT ON FIRE. HAD A RECALL DONE ON JAN 1998 FOR ENGINE BACKFIRE, DEALER CONTACTED . *AK ORIGINAL RECALL NHTSA CAMPAIGN #96V116000. KENTUCKY BASIC FIRE INCIDENT REPORT STATED THAT FIRE POSSIBLY STARTED AROUND THE INJECTOR AREA OF THE ENGINE. CONSUMER STATES THAT GM WOULD NOT ACCEPT RESPONSIBILITY FOR FIRE AND THAT THERE WAS NOTHING THEY COULD DO. *TT
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#8006002March 20, 2002
POWER TRAIN:AUTOMATIC TRANSMISSION:COOLING UNIT AND LINES
WHILE DRIVING TRANSMISSION COOLING LINE SEPARATED, BLOWING TRANSMISSION FLUID ONTO EXHAUST MANIFOLD CAUSING VEHICLE TO CATCH ON FIRE. DEALER CONTACTED. *AK *TT
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#759576March 20, 2002
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE
ON 02/18/2002, 04:20 AM, MY WIFE WENT TO START THE CAR TO LET IT WARM UP BEFORE GOING TO WORK. UPON START UP, THERE WAS AN EXPLOSION AND THERE WAS A FIRE INSTANTLY. I RAN OUT AND ROLLED THE CAR OUT OF THE CARPORT AND INTO THE BACK YARD. THE NEIGHBOR CAME RUNNING WITH A FIRE EXTINGUSHER AND PUT OUT THE FIRE JUST BEFORE THE FIRE DEPARTMENT ARRIVED. THERE WAS A RECALL (YOUR NUMBER 96V116000). THE UPPER INTAKE MANAFOLD DID FRACTURE FROM ONE END TO THE OTHER...GAPPING OPEN ABOUT TWO AND A HALF INCHES.. MY CAR WAS REPAIRED FOR THIS RECALL ON 01/19/1998. I GUESS THAT THIS WAS NOT A FIX FOR THE PROBLEM. THE GM INVESTIGATER LOOKED AT THE CAR AND TOLD ME "THAT THERE WAS NOTHING THAT WE HAD DONE TO CAUSE THIS PROBLEM". HE WOULD NOT SAY ANYMORE. ON 02/18/2002, THE PRRSON FOR GM CALLED AND SAID THAT THEY WOULD NOT ACCEPT ANY LIABILITY FOR THE PROBLEM. IF THE RECALL WAS NOT A FIX FOR THE PROBLEM, THERE ARE (ACCOURDING TO YOUR FIGURES),275,811 VEHICLES OUT THERE THAT THIS COULD STILL HAPPEN TO. LORD, HELP THE PERSON THAT IS LOOKING OVER THE ENGINE WHEN IT IS BEING STARTED. IT WILL TAKE THEIR HEAD OFF. THANK YOU, [XXX]*AK REFERENCED IN EA02-030 PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#8005849March 18, 2002
STEERING:COLUMN
TILT STEERING WHEEL LOCKS WITHOUT PRIOR WARNING. DEALERSHIP IS AWARE OF PROBLEM. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8005769March 15, 2002
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE
WHILE VEHICLE WAS IN REPAIR SHOP UPPER INTAKE MANIFOLD EXPLODED UPON STARTING VEHICLE. DEALER AND MANUFACTURER WERE NOTIFIED. FEEL FREE TO PROVIDE ANY FURTHER INFORMATION.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8005706March 14, 2002
ENGINE AND ENGINE COOLING:COOLING SYSTEM:RADIATOR ASSEMBLY
WHILE DRIVING, ENGINE LIGHT ILLUMINATED. CHECKED UNDER HOOD, AND REALIZED THERE WAS NO COOLANT IN TANK. TOOK VEHICLE TO DEALERSHIP, MECHANIC HAD TO REPLACE THE PLENUM. ALSO, WOULD HAVE TO REPLACE IT AGAIN AT 90000 MILES.*AK *YD
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8005427March 12, 2002
SUSPENSION
WHEN MAKING A TURN NOISE WOULD COME FROM STEERING COLUMN, AND STEERING WHEEL WOULD JERK SEVERELY. DEALER NOTIFIED. FEEL FREE TO PROVIDE ANY FURTHER INFORMATION.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#759034March 7, 2002
VISIBILITY:REARVIEW MIRRORS/DEVICES:EXTERIOR
RIGHT REAR-VIEW MIRROR EXPLODED. EXPLOSION SO LOUD AND FREIGHTENING THAT I THOUGHT A BOMB HAD HIT MY CAR. I WAS 2 BLOCKS FROM MY DRIVEWAY. I STOPPED IMMEDIATELY AS I THOUGHT ENTIRE RIGHT SIDE OF CAR WAS DESTROYED FROM JUST THE SOUND OF THE EXPLOSION. THERE IS NOT A MARK ON MY CAR NOR THE OUTSIDE OF THE MIRROR FRAMING. THE MIRROR ITSELF WAS BLOWN TO DUST. THE ENTIRE MIRROR FRAMING, ETC. WAS LEFT HANGING DOWN AND HELD ON BY A SMALL PLUG-IN TYPE RECEPTACLE JUST BARELY HANGING ON TO A BLOWN OUT PLASTIC HOLE FROM THE CAR. I HAVE NO REAR VIEW MIRROR NOW ON THE RIGHT SIDE. I HAVE THE ENTIRE MIRROR MOUNTING IN M BACK SEAT AND 3 MECHANICS HAVE NEVER HEARD OF SUCH A THING. IT WAS THE WORST EXPLOSION I'VE EVER HEARD, BUT I'M THANKFUL THE GLASS HURT NO ONE NOR CAUSED ANY DAMAGE. MY CAR LOOKS FINE, EXCEPT THERE'S A BARE SPOT WITH A FEW BLASTED HOLES WHERE ONCE THERE WAS A MIRROR. THANK YOU. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#758905March 4, 2002
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE
FOR THE THIRD TIME (18K MILES, 79K MILES, 129K MILES) THE INTAKE MANIFOLD GASKET HAS FAILED AND ALLOWED THE ENGINE TO LIQUID LOCK BY FILLING WITH COOLANT. FIRST INCIDENT COVERED BY WARRANTY, SECOND COST ME $1,000 AND NOW PONTIAC IS WILLING TO SPLIT THE COST OF THE THIRD REPAIR. I CONTEND IT IS A DESIGN DEFECT, AND SHOULD COST ME NOTHING.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#758930March 4, 2002
FUEL SYSTEM, GASOLINE:CARBURETOR SYSTEM
COMPOSITE INTAKE MANIFOLDS ON PONTIAC, BUICK, OLDSMOBILE, CHEVROLET WITH 3.8 L ENGINES ARE FAILING AND DUMPING COOLANT INTO ENGINE CAUSING REPAIRS TO COST FROM $400 TO ENGINE REPLACEMENT. GM IS AWARE OF THIS PROBLEM ( SEE GM SERVICE BULLETIN 01-06-01-007)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8004791February 28, 2002
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE, FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM
WHEN STARTING VEHICLE IT BACKFIRED AND CAUGHT FIRE IN ENGINE. VEHICLE WAS REPAIRED UNDER NHTSA RECALL 96V116000/ MANUFACTURER'S RECALL 97C02. DEALER WAS NOTIFIED. *AKCONSUMERS CAR BACKFIRED, CAUSING THE MANIFOLD TO FRACTURE ALLOWING WATER INTO THE ENGINE. THE ENGINE HAS BEEN REPLACED AND WARRANTIED. *JG
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0

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