Nissan Xterra Complaints
3,099 consumer complaints on file.
- #10038691September 11, 2003VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
I HAVE A 2001 NISSAN XTERRA, PURCHASED IN JULY 2001. THE WINDOW REGULAR MOTOR QUIT WORKING ON ONE OF THE REAR WINDOWS, WITH LESS THAN NORMAL USE. THIS HAPPENED WITHIN 100 MILES OUT OF WARRANTY.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10038699September 11, 2003SERVICE BRAKES, AIR:DISC:ROTOR
ON 09/10/03, WHILE DRIVING AT A SLOW RATE OF SPEED MY VEHICLE EXPERIENCED TOTAL BRAKING FAILURE WITH LOSS OF ALL PRESSURE IN THE BRAKE PEDAL. FORTUNATELY, THIS DID NOT RESULT IN A COLLISION. THE VEHICLE WAS TOWED TO TAMAROFF NISSAN WHERE ANALYSIS WAS PERFORMED AND THE FOLLOWING EXPLANATION OFFERED: I WAS TOLD THAT THROUGH NORMAL WEAR ON THE BRAKE PADS THE METAL-TO-METAL CONTACT CREATED EXCESSIVE HEAT CAUSING THE CALIPERS TO SEIZE THE ROTOR CREATING DAMAGE TO BOTH THE ROTOR AND CALIBERS RESULTING IN A MAJOR LOSS OF FUNCTION. AN ESTIMATE OF REPAIRS OF GREATER THAN $940.00 WAS PROVIDED. I AM QUESTIONING THIS EXPLANATION AND AM REQUESTING FORMAL INVESTIGATION NOT ONLY DUE TO THE EXPENSIVE REPAIR, BUT THE POTENTIAL FOR MAJOR SAFETY IMPLICATIONS IF THIS IS IN FACT A PART OF NORMAL WEAR AT 25,000 MILES. I AM REQUESTING THAT THIS SITUATION BE INVESTIGATED UNDER THE ONGOING NHTSA INVESTIGATION OF NISSAN XTERA ROTOR FAILURE ACTION NUMBER DP03-005 OPENED 07/11/03. I FIND THE EXPLANATION DIFFICULT TO ACCEPT IN AS MUCH AS THE EVENT OCCURRED AFTER DRIVING ONLY APPROXIMATELY 1,000 FEET ON THE PROPERTY OF WILLIAM BEAUMONT HOSPITAL. IT IS IMPLAUSIBLE THAT EXCESSIVE HEAT COULD HAVE CAUSED THE SEIZURE OF THE NISSAN NORTH AMERICA INC. PAGE TWO SEPTEMBER 11, 2003 BRAKE CALIBERS ON THE ROTOR. ON AT LEAST TWO OCCASIONS THE VEHICLE WAS SERVICED AT THE SAME DEALERSHIP WHEN COMPLAINTS OF A NOISE FROM THE LEFT FRONT WHEEL WHILE TURNING TO THE RIGHT WERE ADDRESSED. IN ADDITION, A BURNING SMELL WAS DESCRIBED AND ADDRESSED. A VEHICLE INSPECTION AT THE DEALERSHIP AT 17,180 MILES WAS ALSO PERFORMED WITH NO INDICATION OF ANY BRAKE PROBLEM.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10037208September 4, 2003VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
I'VE HAD PROBLEMS WITH MY WINDOW REGULATORS SINCE THEY DAY I PURCHASED MY VEHICLE. FOR THE FIRST THREE MONTHS I COULDN'T USE MY FRONT WINDOWS BECAUSE THE REGULATORS WERE ON NATIONAL BACKORDER. ALL MY WINDOWS HAVE NOT WORKED AT SOME POINT DUE TO THIS REGULATOR PROBLEM, I THINK I'VE HAD IT IN AS MANY AS SIX TIMES TO GET THE WINDOWS LOOKED AT. I AM NOW OUT OF WARRANTY AND ONE OF THE WINDOWS (THAT I JUST HAD CHECKED OUT SIX WEEKS AGO) IS NOT WORKING. I'VE CONTACTED NISSAN CONSUMER AFFAIRS TO FIND OUT WHAT THEY'LL DO TO COMPENSATE ME....STILL WAITING TO HEAR BACK.*AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10036994September 1, 2003ELECTRICAL SYSTEM:WIRING
I HAVE SERIOUS ELECTRICAL MALFUNCTION WITH MY 2002 NISSAN XTERRA. THE ELECTRICAL SHORT CAUSES MY AMP TO BLOW AND STEREO TO DIE. I HAVE BROUGHT MY TRUCK IN OVER 7 TIMES (*CURRENTLY IN DEALERSHIP'S SERV DEPT FOR EXACT SAME PROBLEM) AND MY TRUCK HAS BEEN "OUT OF SERVICE" FOR 23 DAYS (*CURRENTLY IN DEALERSHIP'S SERV DEPT AS WE SPEAK) SINCE THE PROBLEM ORIGINALLY OCCURRED.THERE HAS NEVER BEEN A PROBLEM FOUND W/IN MY ELECTRICAL SYSTEM OR STEREO, ONLY AMPS AND FUSES REPLACED (7 TIMES AND COUNTING).*AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10036765August 28, 2003VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
THREE ELECTRIC WINDOW MOTORS FAILED IN NISSAN XTERRA
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10037778August 27, 2003WHEELS
WHEN DRIVING AT VARIOUS SPEEDS AND WITHOUT WARNING CONSUMER COULD HEAR A LOUD GRINDING NOISE COMING FROM THE RIGHT REAR WHEEL. DEALER HAD BEEN NOTIFIED. *AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10036636August 26, 2003ELECTRICAL SYSTEM
WHILE OPERATING VEHICLE IT WOULD STALL THEN RESTART,IT FINALE QUIT AND WAS TOWED TO DEALERSHIP. WAS TOLD IT SOUNDED LIKE THE FUEL SENDING UNIT,TWO DAYS LATER RECEIVED A PHONE CALL FROM DEALER AND TOLD PROBLEM WAS ECU/ECM WHICH FAILED BECAUSE A/C DRAIN HAD CLOGGED AND CONDENSATION RUINED CONTROL UNIT WHICH IS NOT COVERED UNDER EXTENDED WARRANTY BECAUSE IT IS DETERMINED BY THE DEALER AND NISSAN CORP. TO BE COLLATERAL DAMAGE. HAVE READ OWNERS MANUAL COVER TO COVER AND AT NO TIME DOES IT SAY TO MAKE SURE DRAIN IS CLEAR OR IT COULD CAUSE THIS CONDITION WHICH THEY CLAIM IS MY FAULT, AT THIS TIME I HAVE FILED A REPORT WITH THE BBB AS PER THEIR MANUAL AND AM WAITING FOR AN ARBITRATOR TO BE ASSIGNED. *NLM
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10032734August 13, 2003VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
REGULATORS IN BOTH WINDOWS HAVE FAILED IN THE LAST 8 MONTHS. UPON SEARCHING, I DID NOT FIND ANY RECALL NOTICES NOR DID THE MANUFACTURER NOTIFY ME THAT THERE WAS A PROBLEM.THE DRIVER'S SIDE REGULATOR WAS USED QUITE OFTEN, BUT THE PASSENGER SIDE WINDOW WAS RARELY USED AND IT STILL FAILED WITHIN 2 YEARS OF OWNING THE VEHICLE.*AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10031137August 9, 2003WHEELS:RIM
ALLOY WHEELS ON 2000 NISSAN XTERRA SE MODELS ARE CRACKING.I NOTICED TWO 1" CRACKS IN ONE OF MY WHEELS WHILE WASHING THE VEHICLE. A LOCAL DEALERSHIP RELUCTANTLY REPLACED THE WHEEL FREE OF CHARGE. SINCE I FOUND THE CRACK IN MY WHEEL I HAVE COME ACROSS SEVERAL PEOPLE WITH CRACKING WHEELS ON THE IDENTICAL MODEL AND YEAR.*AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10031121August 8, 2003AIR BAGS:FRONTAL
REAR-ENDED ANOTHER VEHICLE-I WAS TRAVELLING APPROXIMATELY 45 MILES PER HOUR. NEITHER AIR BAG DEPLOYED. MY VEHICLE WAS TOTALLED.TAKEN BY AMBULANCE TO HOSPITAL. MY VEHICLE WAS PURCHASED NEW-SO I KNOW AIR BAGS HAVE NEVER BEEN DISCONNECTED. WHAT RECOURSE DO I HAVE? FAULTY EQUIPMENT? MANUFACTURER? WHO DO I CONTACT?
- Crash:
- Yes
- Fire:
- No
- Injuries:
- 3
- Deaths:
- 0
- #10024916August 7, 2003TIRES
WHILE DRIVING ON THE HIGHWAY AT 55 MPH THE CONSUMER LOSS CONTROL OF THE VEHICLE AND FLIPPED OVER THREE TIMES. WITNESSES TO THE ACCIDENT STATED THE REAR RIGHT TIRE BLEWOUT. GENERAL GRABBER AW P265/70R16. *AK BRAKES AND STEERING WERE INOPERABLE PRIOR TO TIRE BLOW OUT. THE VEHICLE WAS TOTALED. *PH *JB
- Crash:
- Yes
- Fire:
- No
- Injuries:
- 1
- Deaths:
- 0
- #10030922August 6, 2003FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP, ELECTRICAL SYSTEM:WIRING
X-TERRA STOPPED WHILE DRIVING ON THE INTERSTATE 4 TIMES IN TWO DAYS. FINALLY HAD TO HAVE IT TOWED TO NISSAN DEALER AFTER 5TH TIME IT STOPPED, THIS TIME IN RUSH HOUR TRAFFIC. MECHANIC COULDN'T FIND ANYTHING WRONG EVEN ON COMPUTER, THEN ON SECOND DAY DECIDED IT WAS THE FUEL PUMP, AND REPLACED IT, AND THEN DETERMINED THAT IT WAS NOT THE FUEL PUMP, BUT A WIRING PROBLEM THAT BURNT OUT THE FUEL SENDING UNIT. COST WAS OVER $700.00, PLUS TOW BILL, AND RENTAL CAR. ALSO MANIFOLD IS CRACKED, AND WAS BEFORE WARANTY EXPIRED, BUT DEALER WHERE IT WAS BOUGHT SAID THAT THE WARANTY DID NOT COVER IT AND ADVISED US TO HAVE A LOCAL MECAHNIC TO FIX IT BECAUSE IT WOULD BE CHEAPER. HAVE NOW LEARNED THAT BOTH FUELD SNEDING UNIT, AND MANIFOLD ARE A PROBLEM ON MANY XTERRAS. *AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10030288July 28, 2003VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
MY CAR IS A 2001 NISSAN X-TERRA, PURCHASED IN AUGUST OF 2001. THE WINDOW REGULATORS ON BOTH FRONT WINDOWS AND THE REAR DRIVER'S SIDE HAVE STOPPED WORKING. ALL THREE FAILURES HAPPENED WITHIN THREE WEEKS OF EACH OTHER. THE FOURTH WINDOW IS SHOWING SIGNS OF IMPENDING FAILURE, E.G. POPPING AND SLUGGISH BEHAVIOR. THE CAR HAS BEEN OWNED AND OPERATED FOR ONLY 22 MONTHS, WITH NOTHING OTHER THAN NORMAL USAGE. I AM OUT OF WARRANTY AND NISSAN IS STATING THE PROBLEM IS NORMAL WEAR-AND-TEAR REQUIRING $1600 TO FIX THE 4 WINDOWS.*AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10026193July 25, 2003VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
THE POWER WINDOWS DID NOT FUNCTIONING PROPERLY. THE VEHICLE WAS TAKEN TO THE DEALER, WHO STATED THE REGULATORS WERE OFF TRACK WHICH CAUSED THE PROBLEM WITH THE ELECTRIC MOTOR. *AK *SCC *JB
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10029657July 18, 2003SERVICE BRAKES, HYDRAULIC, STEERING:HYDRAULIC POWER ASSIST SYSTEM
CONSUMER STATES WHILE DRIVING AND APPLYING THE BRAKES STEERING WHEEL WOULD PULL IN EITHER DIRECTIONS. *AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10028482July 17, 2003ELECTRICAL SYSTEM:IGNITION:ANTI-THEFT:CONTROL MODULE, STRUCTURE:BODY:DOOR, EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
YESTERDAY MY 2000 NISSIAN WAS BROKEN INTO AND THE STEREO FACE WAS STOLEN. THE PASSENGER DOOR WAS PRIED OPEN. THE ALARM SYSTEM NEVER WENT OFF. WHAT I AM UPSET ABOUT IT THAT MY CAR IS OUT OF WARRANTY AND THE DEALERSHIP AND NISSIAN CORP. STATED THAT IT WOULD COST ME APPROX. $85.00 TO HAVE IT CHECKED. I KNOW THAT THE ALARM WORKS BECAUSE I SET IT MYSELF REACHED THROUGH THE WINDOW AND TRIED TO UNLOCK THE DOOR AND THE ALARM WENT OFF. I TOLD NISSIAN ABOUT IT THINKING THAT THEY MIGHT WANT TO CHECK IT OUT BECAUSE EVIDENTLY THEIVES HAVE FOUND OUT HOW TO UNLOCK THESE WITHOUT SETTING OFF THE ALARM. THEY WEREN'T CONCERNED AND STATED THAT THEY WOULD DOCUMENT IT. BASICALLY THEY DIDN'T BELIEVE WHAT I TOLD THEM HAD HAPPENED. SO IF YOU OWN A NISSIAN DON'T EXPECT YOUR ALARM TO GO OFF IF SOMEONE PRIES OPEN THE DOOR.*AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10026089July 15, 2003TIRES, SEATS:FRONT ASSEMBLY:RECLINER
I HAVE BEEN COMPLAINING TO BANKSTON NISSAN OF IRVING ABOUT THE PASSENGER SIDE FRONT SEAT SHAKING BADLY WHEN DRIVEN. THERE FIRST ANSWER ON 5/29/02 WAS THERE IS NOTHING WE CAN DO. THE NEXT TIME I COMPLAINED THE ANSWER WAS THERE MIGHT BE SOMETHING WRONG WITH THE TIRES OR THEY MIGHT BE OF BALANCE. THE LAST TIME I TOOK IT TO THEM THEY TOLD ME THAT ALL XTERRA SEATS SHAKE LIKE THAT. I TOOK IT TO URBAN NISSAN FOR A SECOND OPINION THEY TOLD ME WITHIN 1 HOUR THAT THE SEAT BACK NEEDS TO BE REPLACED. THIS TELLS ME THAT THE SERVICE TECH AT BANKSTON DON'T KNOW WHAT THEY ARE DOING OR THEY ARE BEING RACIST AGAINST SOME RACES. DP
- Crash:
- No
- Fire:
- No
- Injuries:
- 1
- Deaths:
- 0
- #10025985July 13, 2003ELECTRICAL SYSTEM:12V/24V/48V BATTERY
THE CAR BATTERY BLEW UP, BLOWING OFF ALL BATTERY CAPS AND CRACKED DOWN THE MIDDLE, BATTERY ACID ALL OVER ENGINE.*AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10025778July 10, 2003SEAT BELTS:FRONT
I OWN A 2002 XTERRA SE-SC THE SEATBELT ON PASSENGER SIDE LOCKS UP BUT DOESN'T RELEASE WHEN DRIVING COMPLAINED TO DEALER THEY CAN'T FIND ANYTHING WRONG WITH IT. CAN YOU PASS SOME INFO TO ME WHEN AVALIBLE. DP
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 1
- #10025634July 8, 2003STEERING
MY 2002 NISSAN XTERRA 4X2 STEERING WAS DESIGNED TO NOT RETURN TO CENTER ON ITS OWN AFTER MAKING A SHARP TURN EITHER RIGHT OR LEFT AT SLOW SPEEDS. I DISCOVERED THIS BY ALMOST RUNNING INTO A FENCE AFTER TURNING OUT OF A DRIVEWAY INTO THE RIGHT LANE. THIS OCCURS EVERY TIME...PULLING INTO A PARKING PLACE IS A REAL CHALLANGE TO KEEP FROM RAMMING THE CAR NEXT TO ME. MY DEALER ADMITS THEY ALL DO IT WITH NO CORRECTION AVALIABLE.*AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0