Nissan Versa Complaints

3,327 consumer complaints on file.

#11043788November 6, 2017
AIR BAGS
TAKATA RECALL IT MARKS THAT SOMETHING IS WRONG WITH THE AIRBAGS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11043820November 6, 2017
AIR BAGS
TAKATA INFLATORS. I HAVE RECEIVED NOTICE, THAT MY NISSAN DEALERSHIP CANNOT REPAIR MY AT RISK AIRBAGS, UNTIL THE SPRING. THEY ALSO HAVE RUN OUT OF LOANER CARS AVAILABLE. I JUST FIND THIS WORRISOME, THAT I HAVE TO DRIVE A CAR, THAT COULD HAVE A DEFECT, FOR THIS LONG OF A TIME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11043872November 6, 2017
UNKNOWN OR OTHER
THE TRUNK OF THE NISSAN VERSA HATCHBATCH IS KEYLESS AND WILL NOT OPEN UPON UNLOCKING THE CAR DOORS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11043909November 6, 2017
AIR BAGS
TL* THE CONTACT OWNS A 2012 NISSAN VERSA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V144000 (AIR BAGS); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VEHICLE WAS TAKEN TO NISSAN OF LONG BEACH (1800 E SPRING ST, LONG BEACH, CA 90755, PHONE NUMBER: (844) 361-3479). THE PARTS WERE NOT AVAILABLE FOR THE REPAIR. THE CONTACT WAS INFORMED THAT PARTS WOULD BE AVAILABLE SOMETIME IN 2018. THE MANUFACTURER INFORMED THE CONTACT TO CALL THE DEALER AND DID NOT OFFER FURTHER ASSISTANCE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11043930November 6, 2017
AIR BAGS
TAKATA RECALL I HAVE REPEATEDLY CONTACTED NISSAN FOR ASSISTANCE IN GETTING THIS RECALL ADDRESSED. EACH TIME, THEY KEEP TELLING ME ILL HAVE TO WAIT UNTIL "NEXT SPRING" FOR THE PARTS TO COME IN. IN THE MEAN TIME, I AM PUTTING MYSELF AND OTHER PASSENGERS AT RISK OF INJURY AND/OR DEATH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11043936November 6, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNED A 2008 NISSAN VERSA. WHILE DRIVING APPROXIMATELY 35 MPH, THE PASSENGER'S AIR BAG INADVERTENTLY DEPLOYED WHILE THE PASSENGER SEAT WAS UNOCCUPIED. THE DEPLOYMENT CAUSED THE DRIVER TO CRASH INTO A TREE. THE DRIVER'S AIR BAG FAILED TO DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED BACK AND NECK INJURIES. MEDICAL ATTENTION WAS REQUIRED. A LOCAL DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT ASSIST. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V449000 (AIR BAGS). THE VEHICLE WAS DESTROYED. THE FAILURE MILEAGE WAS UNKNOWN.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11043363November 5, 2017
AIR BAGS
TAKATA RECALL - I RECEIVED A NOTICE FROM THE DEALER ON 9/22/17 THAT SAYS THE AIR BAG PARTS WILL NOT BE RECEIVED TO FIX MY CAR UNTIL SPRING OF 2018. SO ALL OF MY PASSENGERS ARE AT RISK UNTIL THAT TIME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11043369November 5, 2017
AIR BAGS, SEAT BELTS
DEAR SIR, NISSAN CORPORATE HAS BEEN VERY RUDE AND PURPOSELY MIS-REPRESENTING INFORMATION WITH REGARDS TO PUTTING US IN AN ALTERNATIVE VEHICLE SINCE THE RECALL. THE ARE ALSO REFUSING TO HONOR A DRIVER SIDE SEAT BELT WARRANTY, THE SEAT BELT BEING STUCK IN IT'S BUCKLE. ON 11/1/2017 WE WERE ADVISED TO NOT DRIVE OUR VERSA ANY MORE IN A PHONE CALL FROM NISSAN. THE LOCAL DEALER THEN TOLD US TO CALL BACK AGAIN THE FOLLOWING DAY, AS THE PERSON WHO IS SUPPOSED TO GIVE US PAPERWORK IS ON LEAVE. WE INSISTED AND THEN A SERVICE TECHNICIAN TOLD US TO CALL ENTERPRISE AND RESERVE A CAR. ENTERPRISE SENT US BACK TO NISSAN DEALER FOR A PURCHASE ORDER. FINALLY WITH RUN AROUND, ANOTHER SERVICE TECH GAVE US THE PAPWERWORK FOR THE LOANER CAR. WE CALLED ENTERPRISE AGAIN TO BOOK THE CAR AND GOT THEIR AT THE 5:00 PM, WHEN THE CAR WAS RESERVED. IT TOOK 90 MINUTES FOR ENTERPRISE TO GET THE CAR AFTER WHICH SERVICE MANAGER RENEETA REFUESED TO GIVE US A CAR UNTIL WE PAID A DEPOSIT. SHE PERSISTED AND SUGGESTED THAT IF WE DID NOT BUY INSURANCE, THE SMALLEST DENT ON THE CAR WILL COME OFF OUR PERSONAL INSURANCE DEDUCTIBLE, EVEN IF NOT OUR FAULT. I AM AT LOSS ON WHY WE SHOULD BE PAYING SUCH DEPOSITS OR BE HARRASSED BE THE NISSAN DEALER AND RENTAL CAR FOR A RECALL AND WHY IS NISSAN OFFERRING CUSTOMERS A LOANER AND THEN HARRESS THEM SO THAT CUSTOMER GIVE UP ON TAKING THE LOANER. I WILL CALL NHTSA TOMORROW TO FORMALLY REQUEST AN INVESTIGATION ON THE SAME. NISSAN CORPORATE CONTACT : DEANDRA : (615) 725 7545 ENTERPRISE : RENEETA & TERENCE CLARK - [email protected] TOWN CENTER NISSAN CONTACT : DOMINIC PLEASE HELP! THANKS, ASHISH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11043361November 5, 2017
AIR BAGS
TAKATA RECALL. HAVE NOT YET HAVE AN ACCIDENT BUT I AM WORRY THAT IF IT HAPPEND IT WILL NOT BE SAFE WITH THE AIR BAGS NOT BEING IN PROPERLY WORKING CONDITION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11043381November 5, 2017
AIR BAGS
I RECEIVED A NOTIFICATION FROM NISSAN A FEW MONTHS BACK (I BELIEVE IT WAS IN AUGUST 2017) LETTING ME KNOW ABOUT A RECALL ON THE DRIVER'S SIDE AIRBAG FOR MY 2008 NISSAN VERSA. I CALLED THE NISSAN DEALER EMPIRE NISSAN ONTARIO, CA (909) 906-7424. I WAS THE PARTS WOULDN'T BE AVAILABLE UNTIL SPRING 2018. I ASKED SHOULD I STILL BE DRIVING MY CAR, IS IT SAFE? AT THAT TIME THE DEALER TOLD ME TO CALL NISSAN NORTH AMERICA HEADQUARTER, THERE WAS NOTHING HE DO OR SAY ABOUT MY CAR AND THE RECALL. I TRIED SEVERAL TIME TO CALL THE HEADQUARTERS AND I HAVE BEEN PUT ON HOLD FOR LONG PERIOD OF TIME TO WHERE I HAD TO HANG UP. I STILL HAVE NO ANSWER ON IS IT SAFE FOR MY FAMILY OR MYSELF TO BE DRIVING OUR CAR? THANK YOU [XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).'*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11043419November 5, 2017
ENGINE
"DEFECTIVE TRANSMISSION" MY 2014 NISSAN VERSA STARTED SPUTTERING AND JERKING WHILE DRIVING AND NOW IT HAS GOTTEN TO THE POINT WHERE IT WILL NOT DRIVE PROPERLY. THERE'S AN ISSUE WITH THE TRANSMISSION. THE PROBLEM STARTED IN THE LAST FEW MONTHS AND AFTER RESEARCHING IT APPEARS THIS IS AN ONGOING PROBLEM WITH NISSAN VERSA VEHICLES AS THE MANUFACTURER IS REPEATEDLY SALING THESE UNSAFE DEFECTIVE VEHICLES. I SHOULD NOT BE HAVING A TRANSMISSION PROBLEM WITH A 2014 PURCHASED VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11043169November 4, 2017
AIR BAGS
AFTER RECEIVING BY MAIL NOTIFICATION OF THE RECALL, I WENT TO A NISSAN DEALER TRYING TO GET A RENTAL CAR. FIRST ATTEMPT AN ASSOCIATE APPROACHED ME "TRYING TO MAKE HER SELL"... I PRESENTED MY NOTIFICATION AND IMMEDIATLY SHE CHANGED HER APPROACH. SHE TOLD ME IT WAS TOO LATE AND THAT I NEED IT TO COME BACK. I WENT BACK A COUPLE DAYS LATER AND EARLIER, AT 04:00PM AS SHE REQUESTED. AGAIN, NO ONE WAS ABLE TO HELPED ME GETTING A RENTAL OR SUBSTITUTE VEHICLE. I REQUESTED FOR THEM TO CHECK WITH OTHER NISSAN DEALERS, BUT I JUST GOT A "NO" FOR AN ANSWER: "I AM BUSY, I HAVE TOO MUCH LOAD WORK... ETC" I CALLED MYSELFT TO ANOTHER NISSAN DEALER AND THEY TOLD ME THEY WILL CALL ME BACK IN ABOUT TWO WEEKS, WHEN THEY HAVE AN AVAILABLE RENTAL CAR FOR ME.... UNTIL NOW THAT DEALER HAVEN'T CALL ME YET. I WENT TO A NISSAN DEALER, AND AT THIS POINT I WAS ALL CONCERNED DUE TO MY NEW JOB COMMUTE. FINALLY I FOUND AN ASSOCIATE WILLING TO HELP, BUT I HAVE TO PAID DEPOSIT ($50.00) FOR THE RENTAL CAR AND INCREASED MY INSURANCE PAYMENTS UP $130 MONTHLY PREMIUM (UPDATED TO FULL COVERAGE EVEN AFTER I PAID OFF MY CAR -NISSAN VERSA 2011-) ANY DEALER ASSOCIATE SHOWED CORNCEN FOR THE SAFETY RECALL NOR FOR ANY POSSIBLE FATAL ACCIDENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11043234November 4, 2017
AIR BAGS
TAKATA RECALL. I RECEIVED A LETTER FROM THE NISSAN DEALER WHERE I PURCHASED MY CAR, STATING THAT MY CAR WILL BE RECALLED SOMETIME NEXT YEAR FOR AN AIR BAG REPLACEMENT. I'M ALSO RECEIVING LETTERS STATING HOW DANGEROUS THE AIRBAGS ARE, THAT THERE IS A CLASS ACTION AND THIS CAN CAUSE SERIOUS INJURY OR DEATH. WHAT DO I DO IN THE MEANTIME? HOW SAFE AM I DRIVING MY VEHICLE WAITING UNTIL NEXT YEAR? I'M CONFUSED AND CONCERNED. PLEASE ADVISE. THANK YOU
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11042837November 3, 2017
AIR BAGS, SERVICE BRAKES, SEAT BELTS
I PURCHASED MY 2017 NISSAN VERSA IN SEPTEMBER 11TH, 2017. WITHIN 2 WEEKS, I BEGAN HAVING BRAKE ISSUES. THE CAR WOULD SCREECH WHEN SLOWING DOWN AND MAKE ALMOST A GRINDING SOUND WHEN MAKING A HARD BRAKE. I TOOK IT TO THE DEALER WHO I PURCHASED THE CAR FROM (ABC NISSAN) AND THEY TWICE REFUSED TO FIX IT. THAN I DROVE ACROSS TOWN TO ANOTHER DEALER (MIDWAY NISSAN) WHO ADMITTED THAT IT WAS A KNOWN DEFECT AND SAID IT SIMPLY NEEDED MORE GREASE. ABOUT A WEEK AFTER BEING FIXED, THE PROBLEM CONTINUED. TWO WEEKS LATER, I WAS ON THE FREEWAY AND ATTEMPTING TO SLOW DOWN TO STOPPED TRAFFIC WHEN THE BRAKES LOCKED UP AND WOULD NOT ALLOW ME TO STOP. I ATTEMPTED TO STEER IN THE DIRECTION OF THE SIDE LANE, BUT WAS UNABLE TO AVOID THE COLLISION WITH THE CAR IN FRONT OF ME. THE AIRBAGS IMMEDIATELY DEPLOYED AND ALTHOUGH NO SERIOUS INJURIES OCCURRED, I FOUND THAT SOME PAPERS I HAD IN THE CAR HAD SOMEHOW BEEN TORN. ALTHOUGH I WAS WEARING A SEAT BELT, MY SEAT BELT WAS NOWHERE TO BE FOUND. I AM GLAD I AM ALIVE AND I AM THANKFUL THAT I WAS NOT INJURED (OTHER THAN VERY MINOR KNEE INJURY) BUT I FEEL THAT BOTH THE BRAKES AND THE AIR BAGS PRESENT SIGNIFICANT SAFETY CONCERNS. PREVIOUS YEARS OF NISSANS HAVE BEEN RECALLED FOR THE BRAKE ISSUES. MY CAR ONLY HAD 24 MILES WHEN I PURCHASED THE CAR AND THE BRAKES LOCKED UP AND FAILED AT 3,000 MILES.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11042875November 3, 2017
AIR BAGS, SUSPENSION
I HAVE HAD 3 RECALLS ON MY NISSAN SINCE 2015. IT HAS BEEN 2 YEARS AND ALL 3 ARE STILL UNRESOLVED. WHEN CONTACTING NISSAN, THE RESPONSE IS - TO AWAIT THE INVITATION TO THE DEALERSHIP. DRIVING THIS VEHICLE IS UNSAFE AND YET I HAVE TO RISK MY WELL-BEING EVERY DAY TO GET AROUND.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11042927November 3, 2017
AIR BAGS
TL* THE CONTACT OWNS A 2008 NISSAN VERSA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V449000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. BRIGGS USED CAR SUPERCENTER IN MANHATTAN, KANSAS WAS MADE AWARE OF THE RECALL AND STATED THAT THE PARTS WERE UNAVAILABLE. THE MANUFACTURER WAS NOTIFIED AND PROVIDED CASE NUMBER: 28413822. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11042961November 3, 2017
AIR BAGS
TL* THE CONTACT OWNS A 2012 NISSAN VERSA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V144000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED A LOCAL DEALER (MIKE BARNEY NISSAN, 3676 SHERIDAN DR, AMHERST, NY 14226) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND OPENED CASE NUMBER: 11035704. THE MANUFACTURER WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT STATED THAT THE VEHICLE WAS UNSAFE, UNABLE TO BE SOLD, AND A PASSENGER COULD NOT RIDE IN THE VEHICLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11042998November 3, 2017
AIR BAGS
TAKATA RECALL I AM BEING FORCED TO TAKE MY CAR OFF THE ROAD AND EITHER GET A RENTAL OR PURCHASE A NEW CAR. THE DEALER SHIP WILL NOT HAVE THE PARTS UNTIL LATE SPRING OF 2018. THAT MEANS MY CAR WILL BE OFF THE ROAD FOR AT LEAST 6 MONTHS. RECALL #17V-449
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11043062November 3, 2017
AIR BAGS
TAKATA RECALL CONTACTED NISSAN ON 11/2/17 AND THEY STATED THAT THEY WOULD NOT HAVE THE DRIVER SIDE AIRBAG PARTS UNTIL APRIL 2018 FOR REPAIR. THEY ADVISED ME NOT TO MY VEHICLE AND THUS LEAVING ME WITH NO MEANS OF TRANSPORTATION. THEY WANT ME TO CONTACT MY INSURANCE IN REGARDS FOR A RENTAL CAR AND THEY ARE MAKING ME RESPONSIBLE FOR STORING MY VEHICLE UNTIL THE PARTS ARE AVAILABLE, 6 MONTHS FROM NOW.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11043108November 3, 2017
AIR BAGS, UNKNOWN OR OTHER
PM657, 16V-349
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Nissan Versa