Nissan Versa Complaints

3,327 consumer complaints on file.

#11063068January 16, 2018
AIR BAGS
TL-CONTACT OWNS A 2009 NISSAN VERSA HATCHBACK ---- RECEIEVED RECALL LETTER FROM NISSAN ---- NISSAN STATED AIRBAG PARTS ARE NOT AVAILABLE -- ASSOCIATED WITH THIS VIN JUL 17,2017 MANUFACTURER RECALL NUMBERPM685 NHTSA RECALL NUMBER17V-449 RECALL STATUSRECALL INCOMPLETE SUMMARYCONTINUED EXPOSURE TO AREAS WITH HIGH LEVELS OF ABSOLUTE HUMIDITY MY CAUSE THE FRONT DRIVER AIR BAG INFLATOR HOUSING TO RUPTURE AND DEPLOY ABNORMALLY. SAFETY RISKIF THE DRIVER AIR BAG INFLATOR RUPTURES, IT MAY RESULT IN METAL FRAGMENTS STRIKING THE VEHICLE OCCUPANTS CAUSING SERIOUS INJURY OR DEATH. REMEDYPARTS AVAILABILITY IS CURRENTLY UNDER STUDY. HOWEVER, THE REMEDY WILL BE TO REPLACE THE DRIVER AIR BAG INFLATOR WITH A NEW ONE MANUFACTURED BY A DIFFERENT SUPPLIER, AT NO COST TO OWNERS FOR PARTS OR LABOR. MANUFACTURER'S NOTESPLEASE CONTACT NISSAN CONSUMER AFFAIRS AT (800) NISSAN-1 (OR 800-647-7261) FOR ADDITIONAL QUESTIONS. MONDAY - FRIDAY 7:00AM TO 7:00PM CST NHTSA. MAY 23,2016 MANUFACTURER RECALL NUMBERPM657 NHTSA RECALL NUMBER16V-349 RECALL STATUSRECALL INCOMPLETE SUMMARYCONTINUED EXPOSURE TO AREAS WITH HIGH LEVELS OF ABSOLUTE HUMIDITY MAY CAUSE THE FRONT PASSENGER AIR BAG INFLATOR HOUSING TO RUPTURE AND DEPLOY ABNORMALLY. SAFETY RISKIF THE PASSENGER AIR BAG INFLATOR RUPTURES, IT MAY RESULT IN METAL FRAGMENTS STRIKING THE VEHICLE OCCUPANTS CAUSING SERIOUS INJURY OR DEATH. REMEDY NISSAN IS CURRENTLY AWAITING PARTS TO REMEDY THE AFFECTED VEHICLES. NISSAN WILL SEND YOU A SECOND LETTER, WHEN PARTS ARE AVAILABLE, ASKING YOU TO BRING YOUR VEHICLE TO A NISSAN DEALER FOR THE REMEDY AT THAT TIME. ONCE YOU RECEIVE AND INVITATION TO REPAIR LETTER, PLEASE CONTACT YOUR NISSAN DEALER TO SCHEDULE AN APPOINTMENT. IN THE MEANTIME, DO NOT ALLOW PASSENGERS TO RIDE IN THE PASSENGER SEAT. IF YOU REMAIN CONCERNED ABOUT THE AIR BAG INFLATOR IN YOUR VEHICLE, PLEASE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11063144January 16, 2018
AIR BAGS
"TAKATA RECALL" AIR BAG LIGHT IS FLASHING MY VIN NUMBER SAYS I HAVE 3 RECALLS BUT THE WEBSITE I WENT TO SAYS I DON'T QUALIFY TO GET IT LOOKED AT I HAVE RECEIVED NOTICED THAT THERE IS A RECALL ON MY CAR I WILL NOT JEPERDIZE MY FAMILY FOR SOMETHING THAT YOU CAN FIX
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11062796January 15, 2018
ENGINE, POWER TRAIN
I WENT TO PICK UP MY DAUGHTER FROM DAYCARE ON DAY IN DECEMBER 2017. I STOPPED AT A STOPLIGHT AND WHEN IT TURNED GREEN I WENT TO ACCELERATE AND MY CAR WOULD BARELY CREEP, I BARELY MADE IT THROUGH A TURN LIGHT AND CLOSE TO GETTING HIT. I COULD BARELY GET UP TO 15MPH. I ENDED UP TAKING IT TO A SHOP AND WAS TOLD A PULLEY BROKE ON THE TRANSMISSION! IT SUPPOSEDLY CAUSED SHRAPNEL TO SHOOT INTO THE TRANSMISSION AND TOLD COULD OF GOTTEN INTO THE MOTOR! SO I WAS TOLD $4000 FOR A REBUILT TRANSMISSION. THE SHOP PUT ME THROUGH THE RINGER! THEY TOLD ME IT WAS FIXED AND IT WASN'T!! IT WAS NOT SHIFTING RIGHT! THEN I WAS TOLD THEY WOULD PUT IN A NEW TRANSMISSION AT NO EXTRA CHARGE. THEN I ENDED UP GETTING AHOLD OF THEM THE NEXT DAY AND THEY TOLD ME NO DOUBT IT IS FIXED AND THAT THEY ENDED UP NOT PUTTING IN A NEW TRANSMISSION AFTER THEY READ UP ON IT. I ENDED UP HAVING THE CAR TOWED BECAUSE IT WASNT FIXED! THEN THEY PUT IN A NEW ONE FINALLY AT NO CHARGE AND IT WAS FINE. TOOK 4 TIMES!! TWO WEEKS LATER AND IT STARTS BURNING A GAS/ROTTEN EGG SULFUR SMELL. THEN I FINALLY NOTICE OIL LEAKING OUT FROM UNDER MY CAR. FROM WHAT I WAS TOLD I HAVE A BLOWN HEAD GASKET!!! I AM ANGRY TO SAY THE LEAST!!1 I SPENT ALL MY SAVINGS AND NOW HAVE TO FIND A WAY TO GET A NEW CAR AND I DOUBT I CAN PAY TO FIX THIS PROBLEM!!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11062817January 15, 2018
AIR BAGS
TAKATA INFLATORS AND AIRBAGS I RECEIVED NOTICE THAT THESE WERE DANGEROUS. I CONTACTED NISSAN. THE DEALER DOES NOT HAVE THE PARTS. THIS WAS IN NOVEMBER OF 2017. IT IS NOW JAN 15TH OF 2018. I WAS GIVEN A RENTAL CAR TO USE UNTIL JAN 15TH. NOW I HAVE NO SAFE CAR TO USE FOR WORK AND NO EXPECTATION OF WHEN THE PARTS WILL BE IN. I CAN NOT DRIVE THE CAR, BECAUSE I DO NOT WISH TO TAKE A CHANCE OF INJURING MYSELF OR MY FAMILY.METAL FRAGMENTS CAN EXPLODE AND INJURE OR KILL PEOPLE. I HAVE TO DRIVE MY SON TO SCHOOL AND THEN GO TO WORK, PICK HIM UP EACH DAY, LIKE EVERY OTHER WORKING MOM. WHAT CAN I DO?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11062840January 15, 2018
AIR BAGS
I GOT A RECALL NOTICE FROM YOU AND I HAVE ATTEMPTED TO CALL SEVERAL NISSAN DEALERSHIPS AND THEY STATE THAT THEY DO NOT HAVE THE PARTS UNTIL SPING AND THEY DO NOT HAVE ANY LONER CARS TO GIVE OUT AND DO NOT KNOW WHEN THEY WILL HAVE MORE LOANER CARS. NOW MY AIRBAG LIGHT JUST WENT ON AND WILL NOT TURN OFF. IT SEEMS TO BE A PROBLEM WITH THE AIRBAGS. ITS REALLY DANGEROUS YET, THESE DEALERSHIPS DO NOT TAKE THIS SERIOUS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11062612January 13, 2018
AIR BAGS, ELECTRONIC STABILITY CONTROL (ESC), SUSPENSION
"TAKATA RECALL" MY DEALERSHIP SAID THAT THERE'S A RESTRICTION SO THAT THEY CAN'T FIX IT AND THEY CAN'T EVEN GET THE PARTS IN FOR MY COIL SPRINGS AND MY CAR IS COMPLETELY IMMOBILE RIGHT NOW
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11062154January 11, 2018
AIR BAGS
TAKATA RECALL
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11061934January 10, 2018
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 NISSAN VERSA. WHEN THE VEHICLE WAS STARTED, THE AIR BAG INDICATOR ILLUMINATED AND FLASHED ON THE INSTRUMENT PANEL. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO NISSAN OF MELBOURNE (440 S HARBOR CITY BLVD, MELBOURNE, FL 32901) WHERE THE TECHNICIAN RECOMMENDED A DIAGNOSTIC TEST. THE TEST WAS NOT PERFORMED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT ASSIST. ADDITIONALLY, THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 17V449000 (AIR BAGS) AND 17V028000 (AIR BAGS). THE FAILURE MILEAGE WAS APPROXIMATELY 26,000. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11061387January 9, 2018
AIR BAGS
2017-12-20 I WENT TO NISSAN SUNNYVALE WHERE I PURCHASED FOR RECALL SERVICE (PM662 / 16V-724). THEY SAID IT WILL BE DONE SAME DAY WITH OIL CHANGE. BUT END OF THE DAY, THEY SAID THEY JUST CHECK THE CAR AND ORDER PARTS. RECALL SERVICE NEED TO WAIT FOR PARTS COME IN. THEY SAID IT MAY TAKE A COUPLE DAY OR A COUPLE MONTH. 2018-01-08 I TEXT MESSAGED TO SERVICE MANAGER FOR THE UPDATE. NO REPLAY. IT'S BEEN MORE THAN 2 WEEKS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11061089January 8, 2018
VEHICLE SPEED CONTROL, UNKNOWN OR OTHER
* CAR HESITATES WHEN THE GAS PEDAL IS PRESSED AT A COMPLETE STOP AND THEN JOLTS FORWARD *IT TAKES LONGER THAN NORMAL FOR THE CAR TO START MOVING WHEN GAS PEDAL IS PRESSED * WHEN I TRY TO SPEED UP TO PASS ON THE FREEWAY IT TAKES A LONG TIME TO GET UP TO SPEED
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11061165January 8, 2018
STRUCTURE:BODY, STRUCTURE:BODY:HATCHBACK/LIFTGATE
TL* THE CONTACT OWNS A 2009 NISSAN VERSA. THE CONTACT HEARD AN ABNORMAL NOISE IN THE HATCH. WHILE ATTEMPTING TO OPEN THE HATCH, THE DOOR FAILED TO REMAIN AJAR. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, BUT THERE WAS NO INFORMATION REGARDING THE DIAGNOSIS. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 110,000. THE VIN WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11061323January 8, 2018
SUSPENSION
FRONT STRUTS MAKING CLUNKING NOISE, HAVE FOUND A CRACK IN THE SPRING OF THE DRIVERS SIDE OF HE CAR. SEEMS THERE IS A ACTIVE COMPLAINTS AND A FIX FOR THIS BUT HAS ONLY INCLUDED FOR CERTAIN STATES DUE TO ROAD SALT. KANSAS IS A MIDWESTERN STATE THAT ALSO USES ROAD SALT AND BRINE FOR ROADWAYS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11060997January 7, 2018
AIR BAGS
TAKATA INFLATORS, I RECEIVED THE EMAIL JUL 22, 2017 AT 5:01 AM AND AS OF TODAY THE RECALL IS INCOMPLETE, I AM THE DRIVER I HAVE MY THREE GRAND KIDS IN MY CAR 5 DAYS A WEEK, I DO NOT WANT TO WORRY THAT THE AIR BAGS WILL EXPLODE AND I LOOSE CONTROL OF MY VEHICLE. I LIVE BY THE BEACH MOISTURE IS HERE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11060752January 5, 2018
AIR BAGS, UNKNOWN OR OTHER
1) THE AIR BAG LIGHTS FLASH ON AND OFF WITHOUT WARNING AND REASON. THEY HAVE NOT EVER DEPLOYED (YET). VEHICLE IS IN MOTION WHEN THIS HAPPENS. 2) MY HUSBAND'S RIGHT SHOE OFTEN GETS CAUGHT ON THE EDGE OF THE CENTER CONSOLE PANEL-MAKING IS DIFFICULT TO MOVE HIS FOOT TO THE BRAKE. WE HAVE HAD TWO NEAR MISSED WHEN HE WAS TRYING TO HIT THE BRAKES. THE VEHICLE IS IN MOTION AND THESE INCIDENCES OCCUR WHEN WE ARE TRYING TO TRANSITION FROM ACCELERATOR TO BRAKE. 3) WINDSHIELD-A SMALL PEBBLE HIT THE WINDSHIELD AND CAUSED A LITTLE DAMAGE. WE TOOK IT TO GET REPAIRED (NOT REPLACED). IT JUST RECENTLY CRACKED AND NOW THE WHOLE WINDSHIELD NEEDS TO BE REPLACED. I HAVE HAD A COUPLE WINDSHIELDS REPAIRED ON OTHER VEHICLES AND HAVE HAD NOT HAD PROBLEMS. I HAVE CALLED A LOCAL NISSAN DEALER TO MAKE AN APPOINTMENT TO FIX THESE ISSUES. RECALL #"S 17V-144 15V-507
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11060746January 5, 2018
SUSPENSION
NOISE COMING FROM SPRINGS WHEN GOING OVER ANY BUMPS ESPECIALLY WHEN IT IS COLD. DEALER DROVE VEHICLE AT 35000 MILES IN 2014 AND SAID THEY COULD NOT REPRODUCE THE ISSUE. I DROVE FROM DEALER AND WAS ABLE TO REPRODUCE. SAW 2015 RECALL #15V573000 AND TOOK CAR TO DIFFERENT DEALER AND THEY STATE MY VIN IS NOT ON THE RECALL. CAR STILL HAS SAME ISSUE, NISSAN WILL NOT PROVIDE DOCUMENTATION FOR MY CAR TO SHOW THAT COILS ARE NOT THE SAME LOT THAT IS ON RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11058497January 4, 2018
POWER TRAIN
BOUGHT THIS VERSA BRAND NEW IN 2014. HAD CVT RECALL WORK DONE IN 2016. SHORTLY AFTER WORK WAS COMPLETED, VEHICLE STARTED TO EXPERIENCE EXTREME SHUDDERING AFTER A COMPLETE STOP AND DURING TAKE OFF. VEHICLE SHIFTS FROM GEAR TO GEAR HARD AND WITH A JERK. IT WILL BARELY ACCELERATE AFTER A STOP. TOOK TO MECHANIC TO HAVE TRANSMISSION FLUSHED, HOPING THIS WOULD HELP AND WAS NOTIFIED THAT THERE WERE TRANSMISSION ISSUES THAT A FLUSH WOULD NOT HELP. TAKING TO A NISSAN MECHANIC FOR A DIAGNOSTIC. VEHICLE HAS 106,000 MILES, BUT IS USED ONLY FOR LONG STRETCHES OF HIGHWAY COMMUTES.THE VEHICLE HAS BEEN TAKEN CARE OF VERY WELL, WITH ALL SCHEDULED MAINTENANCE AT APPROPRIATE INTERVALS. IT SHOULD NOT BE EXPERIENCING TRANSMISSION ISSUES THIS EARLY. IT FEELS LIKE THIS CAR IS A THROWAWAY VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11058535January 4, 2018
AIR BAGS
TAKATA RECALL. I RECEIVED A RECALL NOTICE ABOUT THESE TYPES OF AIRBAGS AND I'M SUBMITTING THIS COMPLAINT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11058429January 4, 2018
AIR BAGS
"TAKATA RECALL" ON OCTOBER 21, 2017 WE TOOK OUR 2009 NISSAN VERSA INTO THE NISSAN DEALERSHIP IN ABILENE TEXAS AFTER SCHEDULING THE RECALL REPLACEMENT OF BOTH AIRBAGS. UPON PICKING UP THE VEHICLE THE SAME DAY WE WERE TOLD ONLY THE PASSENGER SIDE AIRBAG WAS REPLACED BECAUSE THEY DID NOT HAVE THE DRIVER'S SIDE AIRBAG. I WAS TOLD BY THE SERVICE ADVISOR THAT DUE TO TAKATA GOING OUT OF BUSINESS THE REPLACEMENT AIRBAG WAS NOT AVAILABLE AND COULD TAKE SEVERAL MONTHS BEFORE BECOMING AVAILABLE. I ASKED ABOUT LOANER VEHICLE AT THAT TIME AND SHE INDICATED THEIR DEALERSHIP WAS NOT PROVIDING LOANERS DUE TO LOW INVENTORY. SHE GAVE ME NISSANS 800# AND TOLD ME THEY WOULD SET-UP A RENTAL FROM ENTERPRISE. HOWEVER, THE VEHICLE WAS BEING USED BY OUR 20 YEAR OLD SON WHO IS A STUDENT AT A UNIVERSITY IN TOWN. SHE SAID HE COULDN'T OBTAIN A VEHICLE UNTIL HE WAS 21. A FEW DAY LATER I CALLED NISSAN CONSUMER AFFAIRS AND WAS TOLD TO CALL BACK AFTER OUR SON TURNED 21. ON 1/2/18 CALLED NCA BACK, THEY TOLD ME A "REGIONAL SPECIALIST" WOULD CALL ON 1/3. AT 4:58 CST ON 1/3/18 I RECEIVED THE CALL BACK, BUT IT WAS SOMEONE CALLING ON BEHALF OF THE REG.SPCLST. ESSENTIALLY TELLING US THE ABILENE DEALERSHIP HAD NO LOANERS, AND THAT THE ENTERPRISE THE DEALERSHIP USED HAD NO VEHICLES EITHER. SHE STATED THEY SHOULD BE GETTING THE REPLACEMENT PARTS "ASAP" BUT WOULD GIVE ME NO TIMEFRAME. SO I ASKED HER IF MY SON HAD TO RISK HIS LIFE BY CONTINUING TO DRIVE THE VEHICLE FOR AN UNSPECIFIED TIME PERIOD UNTIL THEN, SHE WOULD NOT RESPOND TO THAT QUESTION. AS A PARENT WITH A SON WHO IS ABOUT TO GRADUATE FROM COLLEGE AND BEGIN HIS LIFE INDEPENDENTLY HOW AM I SUPPOSED TO ACCEPT THIS OUTCOME. NISSAN SAYS THEY HAVE HAD NO PROBLEMS WITH THE DRIVER'S SIDE AIRBAG, BUT IS A YOUNG LIFE WORTH THE RISK? APPARENTLY IT IS TO NISSAN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11058257January 3, 2018
AIR BAGS
TAKATA RECALL
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11057962January 2, 2018
AIR BAGS
TL* THE CONTACT OWNS A 2008 NISSAN VERSA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 17V449000 (AIR BAGS) AND 16V349000 (AIR BAGS). THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE CONTACT CALLED HERITAGE NISSAN AT (706) 291-1981 (1500 VETERANS MEMORIAL HWY NE, ROME, GA 30161) AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND PROMISED TO CALL THE CONTACT BACK. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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