Nissan Versa Complaints

3,327 consumer complaints on file.

#10692600March 6, 2015
AIR BAGS
TL* THE CONTACT OWNS A 2012 NISSAN VERSA. WHILE THE CONTACT'S VEHICLE WAS STATIONARY, A SECOND VEHICLE TRAVELING AT A HIGH RATE OF SPEED CRASHED INTO THE REAR BUMPER. AS A RESULT, THE CONTACT'S VEHICLE WAS PUSHED INTO THE REAR OF A THIRD VEHICLE CAUSING SIGNIFICANT DAMAGE TO THE FRONT END OF THE CONTACT'S VEHICLE. THE CONTACT INDICATED THAT DURING THE INCIDENT THE AIR BAGS DID NOT DEPLOY AND THE SEAT BELTS MALFUNCTIONED. THE DRIVER SUFFERED A CONTUSION TO THE FOREHEAD AFTER MAKING CONTACT WITH THE STEERING WHEEL., BUT MEDICAL ATTENTION WAS NOT REQUIRED. A POLICE REPORT WAS FILED. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED AND THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 3,961.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10692629March 6, 2015
SUSPENSION, WHEELS
TL* THE CONTACT OWNS A 2009 NISSAN VERSA. THE CONTACT STATED THAT THE STRUTS WERE PREMATURELY WEARING THE TIRES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT ALL FOUR TIRES AND STRUTS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. IN ADDITION, THE CONTACT DISCOVERED THAT THE DRIVER SIDE COIL SPRING FRACTURED. THE VEHICLE WAS UNABLE TO BE DRIVEN AND THE PART TO REPAIR THE VEHICLE WAS ORDERED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 37,000. UPDATED 4/20/15*CN UPDATED 9/27/2017*CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10692256March 5, 2015
ENGINE
TL*THE CONTACT OWNS A 2012 NISSAN VERSA. THE CONTACT STATED THAT THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIAN WAS UNABLE TO FIND A FAILURE. NO REPAIRS WERE MADE TO THE VEHICLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 34,600. THE VIN WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10692144March 4, 2015
SUSPENSION
WAS DRIVING DOWN THE STREET IN MY TOWN GOING AROUND 25 MPH WHEN IT SOUNDED AS THOUGH I HIT SOMETHING, BUT LOOKED BACK AND DIDN'T SEE ANYTHING. HEARD A POPPING NOISE WHEN I WOULD TURN RIGHT BUT THEN IT WENT AWAY, BUT THE CAR FELT FUNNY WHEN I DROVE IT, SO I TOOK IT INTO THE DEALER TO GET IT CHECKED OUT AND DISCOVERED THE PASSENGER SIDE HAS A BROKEN COIL SPRING. DID SOME RESEARCH AND DISCOVERED THIS IS A VERY COMMON ISSUE WITH THESE CARS, AND I LUCKED OUT SINCE MANY COIL SPRINGS, WHEN THEY BREAK, OFTEN TEAR APART THE TIRE, WHICH IF GOING AT HIGH SPEEDS COULD CAUSE A LOSS OF CONTROL OF THE VEHICLE AND CAUSE A POTENTIALLY SERIOUS/FATAL ACCIDENT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10691419March 2, 2015
SUSPENSION, WHEELS
LEFT FRONT COIL SPRING SNAPPED AND IS HITTING LEFT FRONT TIRE. CAR WORKED FINE ON FRIDAY. WENT OUT TO GARAGE SAT. MORNING TO RUN ERRANDS AND WHEN I PULLED OUT OF THE GARAGE I HEARD A STRANGE NOISE. PARKED IT AND CALLED MY BROTHER WHO CAME TO LOOK AT IT AND NOTICED THE SNAPPED COIL SPRING HITTING THE TIRE. CAR IS GOING TO THE REPAIR SHOP THIS AFTERNOON AND EXPECT AT LEAST A $350.00 CHARGE. I WENT ONLINE AND SAW MANY COMPLAINTS ON THIS SAME ISSUE AND APPARENTLY NISSAN HAS NOT ISSUED A RECALL. I JUST THANK GOD IT WAS PARKED AND I WASN'T DRIVING IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10691497March 2, 2015
POWER TRAIN
WAS DRIVING ON SOUTH ON HWY 86 IN CALIFORNIA ..I CAME UP ON THE BACK OF A TRUCK AND SLOWED DOWN... I WENT TO PASS TRUCK AND FELT LIKE THE CLUTCH WAS SLIPPING. THEN THE CLUTCH PEDAL WENT ALL THE WAY TO THE FLOOR. I PULLED OVER AND I PULLED THE PEDAL OUT AND LET GO AND IT SHOT BACK TO THE FLOOR IT FELT LIKE THERE WAS A LARGE SPRING PULLING ON THE PEDAL. I LOOKED UNDER THE HOOD AND SAW OIL SPLATTERS THAT APPEARED TO BE COMING FROM THE SLAVE CYLINDER. THE DEALERSHIP IS TELLING US THAT IT IS ABUSE HOWEVER THIS VEHICLE HAS BEEN DRIVEN ON OPEN HIGHWAYS WITHOUT IT BEING NECESSARY TO SHIFT FOR 95% OF ITS SHORT 4400 MILES LIFE ! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10691607March 2, 2015
STRUCTURE
THE CAR ON COLD DAYS AND SOME NOT COLD DAYS, AND COULD JUST HAD SAT FOR A COUPLE OF DAYS, WOULD FEEL/HEAR CRUNCHING SOUND (LIKE METAL BARS BEGINNING TO DISLODGE OR SOMETHING OF THAT NATURE) UNDER THE FLOOR BOARD AFTER ACCELERATION AND CAR STARTS TO MOVE. THIS IS ONLY ON DRIVER SIDE. IT DOES NOT HAPPEN EVERY TIME. I HAVE TAKEN IT TO THE DEALERSHIP NUMEROUS TIMES AND REPORTED THIS TO HAVE IT LOOKED AFTER. TO NO AVAIL, THE CRUNCHING PROBLEM IS YET TO BE DISCOVERED BY A SERVICE MAN. THEY HAVE YET TO FIND THE PROBLEM. IT HAS BEEN REPORTED FOR CHECK-UP AND DOCUMENTED MANY AND EVERY TIME I HAVE OIL CHANGES AS WELL. I HAVE BEEN REPORTING THIS PROBLEM TO THE DEALERSHIP SINCE 12/2013 AND NOW HERE IT IS MARCH 2015 THE PROBLEM STILL EXIST. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10691631March 2, 2015
STRUCTURE:BODY, SERVICE BRAKES, VEHICLE SPEED CONTROL
THIS IS AN EVENT SIMILAR TO ODI RESUME (PE 14-018) OPENED ON 06/24/2014 BY THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION. SIMILAR TO COMPLAINANT, VOQ 10597004, MY FOOT WAS TRAPPED BY THE TRIM PANEL. PANEL IS LOCATED NEXT TO THE ACCELERATOR PEDAL AND THE LOWER CORNER IS POSITIONED SUCH THAT IT IS NEAR THE RIGHT OUTER EDGE OF THE DRIVER'S SHOE. ALSO SIMILAR TO COMPLAINANT 10573057, WHEN ATTEMPTING TO REMOVE MY FOOT FROM THE ACCELERATOR PEDAL TO APPLY THE BRAKE, MY SHOE WAS CAUGHT BY THE TRIM PANEL WHICH DELAYED BRAKING ABILITY SEVERAL TIMES. IT IS IMPORTANT TO NOTE THAT THIS VEHICLE WAS PURCHASED FROM A RENTAL FACILITY, ENTERPRISE CAR SALES IN ELMWOOD PARK, NJ. THE PHOTOGRAPHS IN ODI RESUME PE 14-018 ILLUSTRATE THE SAME SAFETY ISSUE I AM HAVING WITH MY VEHICLE. ... UPDATED 03/19/15*BF UPDATED 6/18/2015*JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10691692March 2, 2015
SUSPENSION
THE SPRING IN THE DRIVER'S SIDE BROKE AS I WAS BACKING THE CAR OUT OF THE DRIVEWAY. I HEARD A LOUD NOISE AND THE FRONT DRIVER SIDE OF MY 2010 NISSAN VERSA DROPPED. WHEN I LOOKED AT THE WHEEL WELL, I COULD SEE THE BROKEN SPRING. I HAD THE CAR TOWED TO THE NISSAN DEALERSHIP FOR SERVICE. THE PASSENGER SIDE SPRING WAS ALSO DAMAGED: LARGE CHUNKS OF THE SPRING HAD BROKEN OFF, BUT THE SPRING HAD NOT BROKEN THROUGH YET. I ONLY HAVE 25,835 MILES ON THE CAR. I FOLLOW THE REGULAR MAINTENANCE SCHEDULE AT THE NISSAN DEALER. I AM SO THANKFUL THAT THIS HAPPENED ON THE DRIVEWAY AND THAT NO ONE WAS INJURED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10691707March 2, 2015
STRUCTURE:BODY, FUEL/PROPULSION SYSTEM, ENGINE AND ENGINE COOLING, VISIBILITY:WINDSHIELD
1. FROM THE BEGINNING, WIND NOISE WAS NOTICEABLE. MANAGEMENT FROM DEALERSHIP CHECKED VEHICLE AND SAID NOISE WAS FROM DESIGN OF SIDE MIRRORS. I CALLED NISSAN AND THEY SAID THERE WERE NO BULLETINS AT TIME AND UNTIL THERE WERE THEY COULD DO NOTHING. 2. WINDSHIELD HAS WAVINESS ACROSS ENTIRE LOWER SECTION OF GLASS. THIS IS NOTICEABLE WHERE GLASS AND COWLING ADJOIN. NEW WINDSHIELD WAS ORDER FROM NISSAN AND INSTALLED. SAME ISSUE WITH REPLACEMENT GLASS. MY WIFE IS 4'9" AND FINDS THIS TO BE DISTRACTING. 3. HEAT SHIELD OVER MUFFLER CAME LOOSE AND VIBRATING. POOR QUALITY. I UNDERSTAND FROM ONLINE BLOGS THAT THIS INDEED HAS BEEN AN ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10691290February 28, 2015
ENGINE
DRIVING HOME FROM GROCERY STORE DURING DAYLIGHT HOURS, ENGINE CHECK LIGHT CAME ON. I WENT TO MEINEKE TO HAVE CODE DETERMINED. STORE MANAGER CHECKED MY CAR FOR CODE, HE FOUND CODE IS 007 AND IT WILL COST ME OVER $400 TO REPAIR. I SHOULD NOT DRIVE THE AUTO UNTIL IT GETS REPAIRED. THIS PART SHOULD NOT BE AN ISSUE WITH LOW MILEAGE AND AGE OF VEHICLE! HE SAID CAR WILL DISABLE IF I DRIVE IT BECAUSE IT IS DANGEROUS IF IT DISABLES WHILE DRIVING! I HAVE DRS APPTS TO GO TO AND CANNOT BE WITHOUT BEING ABLE TO DRIVE IT! IS THIS A RECALL FOR THIS PART? IF I DRIVE ON THE FREEWAY AND I DIABLES, I WILL BE IN A DANGEROUS SITUATION AND I HAVE AN 18 MONTH OLD BABY IN HER CAR SEAT IF I GET REAR ENDED, SHE COULD BE KILLED! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10669039February 26, 2015
FUEL SYSTEM, GASOLINE
2010 NISSAN VERSA. CONSUMER WRITES IN REGARDS TO FUEL REGULATOR FAILURE AND VEHICLE SHUT OFF. *SMD
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10689526February 20, 2015
POWER TRAIN
THE TRANSMISSION COMPLETELY WENT OUT OF THE CAR. IT WOULD SLOW DOWN, I HAD TO STOP, TURN IT OFF, WAIT, TURN IT BACK ON, DRIVE A LITTLE BIT, REPEAT. THIS IS A KNOWN ISSUE WITH THIS CAR AND THE CVT TRANSMISSION SYSTEMS, YET NO RECALL HAS BEEN ISSUED TO DATE. WHEN YOU BUY A NEW CAR, THE KNOWN ISSUES AREN'T OUT YET BECAUSE THERE HASN'T BEEN TIME ENOUGH TO GATHER ANY STATISTICS. THE DEALERSHIP NOR NISSAN CORPORATION WAS WILLING TO ASSIST US. WE PROVIDED SERVICE RECORDS AND THEY DEEMED THEM 'INSUFFICIENT' BECAUSE THE SERVICE WAS NOT PERFORMED THROUGH NISSAN. HOWEVER, IT IS NOT MANDATED THAT OIL CHANGES AND TIRE ROTATIONS BE COMPLETED AT THEIR SITE. THEY ALSO STATED THAT THE OIL PUT INTO THE CAR MIGHT NOT BE MADE FOR A NISSAN VEHICLE. THIS IS THE FIRST TIME IN MY LIFE I'VE EVER HEARD OF AN OIL BEING MADE FOR A SPECIFIC BRAND OF CAR. THE TRANSMISSION WASN'T DUE TO BE SERVICED UNTIL BETWEEN 60,000 AND 70,000 MILES, AND WE HAD JUST TURNED 60,000 THE WEEK BEFORE. PLUS, ENGINE OIL HAS NOTHING TO DO WITH A TRANSMISSION, IT HAS TO DO WITH THE ENGINE. WE ARE STILL MAKING PAYMENTS ON THE CAR. IF WE PAY OUT OF POCKET FOR THE REPAIRS, AND ADD TO WHAT WE STILL OWE, NOW THE CAR COSTS MORE THAN WHAT WE BOUGHT IT FOR BRAND NEW. I'VE DONE QUITE A BIT OF RESEARCH AND HAVE FOUND MANY OTHER CUSTOMERS WITH THESE SAME ISSUES. THANK YOU FOR YOUR ATTENTION TO THIS MATTER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10689723February 20, 2015
STEERING
I WAS DROPPING OFF SOMEONE, THE CAR WAS IDLING, AND ONCE IT WAS CLEAR TO DRIVE THE POWER STEERING WENT OUT AND IT WAS VERY HARD TO TURN THE STEERING WHEEL. I DROVE IT TO A SCHOOL THAT WAS A MILE AWAY, PARKED, AND THEN TURN IT OFF. I GAVE IT A COUPLE OF MINUTES AND THEN I TURNED IT ON AND THE STEERING WORKED FINE. SO FAR IT HAS NOT HAPPENED AGAIN. THIS CAR IS ALMOST 4 YEARS OLD AND ONLY HAS 30,000 MILES. WE ARE VERY SURPRISED, THOUGH I HAVE GONE ON SOME NISSAN WEBSITES AND SAW THAT THIS IS HAPPENING TO OTHER OWNERS. CURRENTLY THIS IS NOT UNDER RECALL, BUT ARE HOPING IT WILL BE. WE TOOK IT TO NISSAN THIS WEEKEND AND THEY TOLD US THE PART RUNS 600.00$, THE DIAGNOSTIC TEST IS 175.00$, AND THEN THE LABOR COST. WE WERE NOT EXPECTING TO HAVE SUCH AN EXPENSIVE PROBLEM WITH THE NEWEST CAR WE OWN. PLEASE LET ME KNOW IF I THERE IS ANYTHING FURTHER THAT I CAN DO. THANK YOU, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10683916February 17, 2015
ELECTRICAL SYSTEM
CONTINUOUS BLINKING TIRE PRESSURE LIGHT THAT STAYS ON EVEN WHEN TIRES ARE CORRECTLY FILLED WITH AIR. THIS IS SECOND SENSOR I WOULD HAVE TO REPLACE. FIRST ONE LASTED 6 YEARS AND SECOND ONE LASTED ONE YEAR. ALSO DEALER WANTS TO CHARGE ME 50 DOLLARS JUST TO TELL ME SENSOR IS BAD AND THAT INFORMATION I CAN FIND IN CAR'S MANUAL. I TAKE GOOD CARE OF MY CAR. LOW MILEAGE 48,000 FOR AN EIGHT YEAR OLD CAR. THE TIRE PRESSURE LIGHT IS A BIG PROBLEM AND ALWAYS HAS BEEN. IT STARTED AT 15 THOUSAND MILES AND 27 THOUSAND MILES AND THEN I HAD TO KEEP TAKING IT TO DEALER TO GET RECALIBRATED...MORE MONEY. THEN THE SENSOR MALFUNCTIONED AND I HAD TO REPLACE THE FIRST ONE LAST YEAR AND NOW ONE YEAR LATER AND 7 THOUSAND MORE MILES IT IS ACTING UP AGAIN AND NEEDS REPLACEMENT. THE DEALER IS CHARGING 50 DOLLARS JUST TO LOOK AT IT. IT IS A DEFECTIVE TIRE SENSOR AND I BELIEVE THE MANUFACTURER SHOULD RECALL THEM. IT IS ANNOYING AND DANGEROUS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10683394February 13, 2015
SERVICE BRAKES
I WAS PARKED IN THE DRIVEWAY. I APPLIED THE BRAKES AND SLOWLY STARTED BACKING DOWN THE SLOPED DRIVEWAY, AS IT STARTED ROLLING BACK FASTER I APPLIED THE BRAKES HARDER AND THEY DIDN'T WORK. INSTEAD THE PEDAL WENT TO THE FLOOR WITH NO RESPONSE. THE CAR CONTINUED TO ROLL BACKWARDS AND I PUMPED THE BRAKES TO TRY AND GET A RESPONSE AND JUST AS IT REACHED THE STREET THE BRAKES FINALLY CLICKED BACK ON. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10683404February 13, 2015
STRUCTURE
VEHICLE WEIGHT FOR THE 2013 NISAN VERSA MODEL YEAR WAS SUBSTANTIALLY REDUCED VS PREVIOUS YEARS MODELS. VEHICLE IS SUBJECT TO CROSS WINDS / GUSTS (GREATER THAN 5 MPH) AT DRIVING SPEEDS GREATER THAN 40 MPH UNDER GOOD ROAD AND WEATHER CONDITIONS. SUGGEST THAT NISSAN ISSUE A WRITTEN ADVISORY TO ITS CUSTOMERS, AND/OR REDESIGN THE VERSA MODEL SO IT'S MORE STABLE DURING WINDY CONDITIONS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10682890February 12, 2015
SERVICE BRAKES
TL* THE CONTACT OWNS A 2013 NISSAN VERSA. WHILE AT A COMPLETE STOP, THE BRAKE PEDAL WAS DEPRESSED AND TRAVELED ABRUPTLY TO THE FLOORBOARD. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 7,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10682895February 12, 2015
SERVICE BRAKES
TL* THE CONTACT OWNS A 2014 NISSAN VERSA. WHILE THE VEHICLE WAS AT A COMPLETE STOP, THE BRAKE PEDAL WAS DEPRESSED AND TRAVELED ABRUPTLY TO THE FLOORBOARD. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 4,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10682979February 12, 2015
ENGINE
HEARD NOISE COMING FROM ENGINE. WENT TO DEALERSHIP. CAR IS 4.5 YEARS OLD...NOT EVEN PAID OFF YET BUT ABOUT 4,000 MILES OVER WARRANTY. I WAS AT THE DEALERSHIP FOR ALMOST 31/2 HOURS. THEY HAD TO DISMANTLE MY WHOLE ENGINE TO DIAGNOSE THE PROBLEM. I WAS EVEN CHARGED AN HOUR OF LABOR BECAUSE IT TOOK THEM SO LONG TO FIGURE OUT WHAT THE NOISE WAS. FINALLY, THE SERVICE MANAGER, CAME OUT TO SPEAK TO ME. APPARENTLY THEY HAD DISCOVERED "PISTON SLAP" IN TWO OF MY CYLINDERS. I WAS TOLD THAT THERE IS NO WAY TO "FIX" THE PROBLEM OTHER THAN REPLACING THE ENGINE. HE SAID HE DID AN ESTIMATE ON THE PARTS AS BETWEEN THREE TO FOUR THOUSAND DOLLARS....PLUS LABOR. THE MANAGER WAS VERY SYMPATHETIC TOWARDS ME AS I CRIED. HE EXPLAINED THAT SOMETIMES WITH VEHICLES YOU GET LUCKY (MY LAST VEHICLE, A CHEVY, LASTED OVER 10 YEARS....PROBABLY WOULD STILL BE RUNNING IF I HAD NOT BEEN IN AN ACCIDENT) BUT IN THIS SITUATION I JUST DIDN'T LUCK OUT. I ASKED HOW LONG THE VEHICLE WOULD CONTINUE TO RUN. HE SAID HE COULDN'T ANSWER THAT QUESTION; HE COULDN'T PREDICT THE LIFE LEFT IN MY VEHICLE. IT WAS LIKE HE SAID MY CAR WAS JUST DIAGNOSED WITH CANCER. NO ANSWERS. I LEFT THE DEALERSHIP IN TEARS. I CERTAINLY DON'T HAVE SEVEN THOUSAND DOLLARS TO FIX THIS--THE CAR PROBABLY ISN'T EVEN WORTH THAT MUCH AT THIS POINT. NOW, EVERY DAY, I'M SCARED TO DRIVE MY OWN CAR. WHAT IF IT BREAKS DOWN WHEN I'M IN THE MIDDLE OF A BUSY INTERSECTION? WHAT IF THE ENGINE BLOWS UP? THIS IS A MECHANICAL DEFECT IN THE CAR. NOTHING I DID WRONG AS A CONSUMER/OWNER. THIS SHOULD BE COVERED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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