Nissan Versa Complaints
3,327 consumer complaints on file.
- #10888870July 27, 2016SERVICE BRAKES
WHEN I FIRST PURCHASED THE CAR, I NOTICED THE BRAKE PEDAL WAS VERY SPONGY AND SOFT AND THE CAR HESITATED TO STOP WHEN BRAKE ENGAGED. BUT AS I KEEP DRIVING IT, IT PROMPT ME INTO DANGER AS I HAVE HARD TIME STOPPING THE CAR AND END UP IN THE MIDDLE OF CROSSWALK. FOR VERSA BRAKE, I FEEL LIKE IT IS DESIGNED TO BRAKE AT LEAST 30FT AHEAD, IT TOTALLY DOES NOT WORK FOR EMERGENCY. I NEVER LET MY MOM DRIVE THAT CAR BECAUSE HER EYES COULD NOT SEE THAT FAR! ALSO, WHEN THE AC IS ON, THE BRAKE GETS EVEN WORSE! IT IS WAY SOFTER AND SPONGIER AND WAY LESS PRESSURE, SO I ALWAYS HAVE TO TURN OFF THE AC FOR THE SAKE OF MY LIFE! PLEASE HELP US INVESTIGATE THE BRAKING SYSTEM! IT IS VERY DANGEROUS FOR ALL FUTURE DRIVERS WITH VERSA!
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10888885July 27, 2016AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 NISSAN VERSA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V349000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10888962July 27, 2016AIR BAGS
TAMARA RECALL NHTSA RECALL 16V-349 NISSAN DEALER WILL NOT LEND A LOANER OR RENTAL CAR. CAR CANNOT BE FIXED TILL OCTOBER 2016. DRIVER HAS NO MONEY TO RENT A CAR AND IS FORCED TO DRIVE AN UNSAFE CAR. CALLED NISSAN NORTH AMERICA AND WAS TOLD THERE WAS NOTHING THEY COULD DO FOR US. DEALER TALKED TO IS BERT ODGEN NISSAN MCALLEN TEXAS LOCATED ON JACKSON ROAD.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10888529July 26, 2016SERVICE BRAKES
THE BRAKE DOESN'T MAKE THE CAR STOP WITHIN 15FT AT 35 MPH!. I HAVE TO KEEP THE SAME DISTANCE WITH THE CAR IN FRONT IN LOCAL STREET AS IN FREEWAY TO FEEL SAFE. THE BRAKE PEDAL IS ALSO VERY SOFT AND SPONGY, I APPLY ALL THE WAY AND THE CAR STILL KEEPS SLIDING. I OFTEN END UP IN THE MIDDLE OF THE CROSSWALK. YESTERDAY, I WAS STUCK IN FREEWAY TRAFFIC AND ALMOST HIT THE CAR IN FRONT TWICE BECAUSE THE BRAKE JUST SLOWED DOWN THE CAR FOR A LITTLE BIT EVEN WHEN I ENGAGED HALF WAY, AND IT FELT LIKE THE CAR STILL JERKED AGAINST THE BRAKING FORCE! IT IS NOT OK AND TOTALLY UNSAFE! I REALLY LOOK FORWARD TO A BRAKE RECALL!
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10888581July 26, 2016AIR BAGS
TL* THE CONTACT OWNS A 2007 NISSAN VERSA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V349000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. ... UPDATED 08/23/16 *BF UPDATED 09/08/16.*JB
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10888764July 26, 2016ENGINE, VEHICLE SPEED CONTROL
WITH 68 MILES ON CAR, A CLICK SOUND IS ALWAYS HEARD EACH TIME THE AIR CONDITIONING BUTTON IS PRESSED TO ON POSITION/LIGHT AND THE ENGINE SMELLS HOT AND GIVES OFF A BURNING SMELL EVERY SINGLE TIME THE CAR GOES OVER 65 MPH/ACCELERATION FROM 60 TO 65MPH OR FROM ANY OTHER SPEED/MPH UP TO 65MPH MAKES THE SMELL OF A HOT ENGINE. THERE IS NO SMOKING BUT THE AIR IN THE CAR SMELLS AT 65MPH SO I GO 60MPH TO PREVENT THE SMELL BECAUSE IT MAKES ME VERY NERVOUS. THE CAR HAS NOT LOST COMPRESSION AT ANY SPEED/CLIMBS HILLS/BUT THE SMELL HAPPENS WHEN CLIMBING A HILL AS WELL AS BEING IN MOTION AT ANY SPEED OR MPH CLIMBING THE STEEP HILLS OF NY. FOR INSTANCE IF THE SPEED LIMIT IS 30MPH AT THE BOTTOM OF A HILL AND 55MPH AT THE TOP OF THE HILL, THE CARS ENGINE WILL SMELL HOT. NO GAGES OR RED LIGHTS OCCUR TO INDICATE OVERHEATING. RADIATOR IS NOT A PROBLEM BECAUSE THERE IS NO LIGHT OR NO STEAM OR SMOKE TO INDICATE THE PROBLEM. THIS ONLY HAPPENS WHEN THE CAR IS IN MOTION. IT IS A STANDARD/MANUAL SHIFT. AND I DID EXPERIENCE THE PEDAL OPERATION COMPROMISED WHEN MY SHOE WAS CAUGHT UNDER THE SIDE PANEL. I CHANGED SHOES THEN THE PROBLEM WAS RESOLVED....EXCEPT FOR THE RECALL WHICH IS NECESSARY.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10888811July 26, 2016AIR BAGS
ON JULY 26, 2016, I RECEIVED A RECALL NOTICE FROM NISSAN NORTH AMERICA, INC. FOR MY 2007 NISSAN VERSA. IT ADVISED ME TO MAKE AN APPOINTMENT AT THE LOCAL DEALERSHIP FOR A REPAIR OR REPLACEMENT OF THE AIRBAG ON THE PASSENGER SIDE AND NOT TO ALLOW ANYONE TO RIDE ON THE PASSENGER SIDE OF THE VEHICLE. WHAT I DO NOT UNDERSTAND IS WHY IT TOOK 9 YEARS TO DISCOVER THIS DEFECT AND WHAT I DO NOT LIKE IS BEING TOLD HOW I MUST UTILIZE MY VEHICLE IN ORDER TO PROTECT OTHER PASSENGERS. IT MAKES WE WONDER IF I WOULD WANT TO REPLACE THIS VEHICLE WHICH HAS WORKED VERY WELL OVER THE YEARS WITH ANOTHER NISSAN VERSA OR OTHER NISSAN VEHICLE. I HAVE SCHEDULED AN APPOINTMENT WITH MY LOCAL DEALERSHIP FOR SEPTEMBER 12, BUT UNTIL THAT TIME WILL NOT BE ABLE TO CARRY A PASSENGER IN THE FRONT OF THE VEHICLE.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10888096July 25, 2016SERVICE BRAKES
DRIVING IN A STRAIGHT LINE ON A HIGHWAY GOING 65 MPH , STEPPED ON BRAKE PEDAL AND IT WENT ALL THE WAY TO THE FLOOR- NO BRAKES AT ALL. COASTED TO SLOW DOWN AND TRIED AGAIN AT 55 MPH AND BRAKES WORKED. AM TRYING TO GET AHOLD OF DEALERSHIP.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10888223July 25, 2016AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 NISSAN VERSA. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V349000 (AIR BAGS); HOWEVER, THE PARTS NEEDED WERE NOT AVAILABLE. THE CONTACT BELIEVED THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME TO PROVIDE THE RECALL REPAIRS. THE DEALER AND MANUFACTURER WERE MADE AWARE OF THE DELAY. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10887522July 21, 2016STRUCTURE:BODY
RECALL 15V507000 HAS NEVER BEEN DONE ON MY V ERSA. IF IT IS A SAFETY ISSUE IT SHOULD BE FIXED. NISSAN IS BEING ALLOWED TO GET AWAY WITH FAILIGNJ TO FIX SAFETY PROBLEM SON CALLS. I FIND THAT NHTSA IS NOT FINING NISSAN FOR FAILURE TO FIX SAFETY ISSUES IN CAS. THEY LET CAR PROFITEERS GET AWAY WITH THE SAFETY PROBLEM ON CARS UNTIL PEOPLE DIE. THAT IS FAR TOO LONG AND TOO WRONG. I DO NOT THINK CONGRESS MEANT FORNHTSA TO DO NOTHING BUNTIL PEOPLE DIE.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10887340July 20, 2016SUSPENSION, POWER TRAIN
LETTER FROM SENATOR MARKEY ON BEHALF OF CONSTITUENT RE 2012 NISSAN VERSA FRONT COIL SPRINGS RECALL. *SMD THE CONSUMER STATED THE FRONT COIL SPRINGS HAD ROTTED OUT. ALSO, THE TORQUE SEAL ON THE TRANSMISSION NEEDED TO BE REPLACED. *JB
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10885459July 18, 2016SUSPENSION
I SCHEDULED AN APPOINTMENT AND WENT TO CONTINENTAL NISSAN 5750 S LA GRANGE RD COUNTRYSIDE IL ON JULY 11, 2016. THE DEALERSHIP STATED THAT IF THEY BELIEVE CORRODED PARTS NEED TO BE REPLACED, I WOULD BE RESPONSIBLE FOR THEIR COST. I SPOKE TO [XXX] MY CASE #[XXX], SHE BEING A REPRESENTATIVE OF NISSAN ASSURED ME AS THE LETTER STATES: "THIS REPAIR IS FREE OF CHARGE FOR PARTS AND LABOR." THE DISCREPANCY FORCED ME TO LEAVE THE DEALERSHIP WITHOUT REPAID. TWO ADDITIONAL CALLS WERE PLACED TO [XXX] ON 7/11/2016 ASKING FOR COORDINATION WITH THE DEALERSHIP IN ORDER TO REPAIR THE VEHICLE. I HAD TO WAIT THREE WEEKS IN ORDER TO GET THE VEHICLE INTO ANY LOCAL DEALERSHIP. THE CAR IS DISABLED WITH A BROKEN COIL SPRING AND HAS BEEN TOWED WITHOUT REPAIR. A SEVEN YEAR OLD VEHICLE EXPOSED TO ILLINOIS WINTERS SHOULD HAVE CORRODED PARTS. I REVIEWED THE PART COST THROUGH NISSAN WITH MY VIN AND THE COIL SPRING COST IS ROUGHLY $5.63 OR $6.00. THE ADDITIONAL PARTS WITHIN THE FRONT SUSPENSION VARY FROM $11.51 THROUGH $354.20. THE DEALERSHIP MENTIONED A HALF DAY OF LABOR IN ADDITION TO COST OF THE SUSPENSION PARTS. THE RECALL LETTER SAYS APPROXIMATELY 3 HOURS FOR REPAIR AT NO COST. WHY WOULD I HAVE TO PAY FOR A RECALL? THE FACT THAT THE RECALL CAME 7 YEARS AFTER THE 2009 MANUFACTURED CAR IS VERY CONCERNING. I ASK THAT THE CAR BE TOWED AT NISSAN'S COST AND REPAIRED AT NISSAN'S COST IMMEDIATELY! I IMAGINE THAT MANY OTHER CONSUMERS HAVE RUN INTO THIS ISSUE AND WONDER IF A CLASS ACTION SUIT IS NECESSARY TO PROMPT THE MANUFACTURER TO DO AS THEY STATE IN WRITING AND OVER THE PHONE. I REQUEST AN INVESTIGATION OF CURRENT PRACTICES OF PROCESS AND POLICIES. I BELIEVE MY HUMAN RIGHTS HAVE BEEN VIOLATED BASED ON THE IMPACT OF THEIR BUSINESS OPERATIONS AND SERVICES. THANK YOU INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10884742July 14, 2016STEERING
THE POWER STEERING LIGHT ON MY 2011 VERSA OCCASIONALLY GOES ON AND THE POWER STEERING GOES OUT. I SHUT THE CAR OFF AND THEN THE PROBLEM SEEMS TO GO AWAY. THIS HAS HAPPENED MAYBE 3-4 TIMES IN THE PAST 4 MONTHS? I CALLED THE DEALER TO SEE IF THEY CAN FIX IT AND THEY SAID IT IS SOMETHING THAT I SHOULD TRY TO LIVE WITH SINCE IT IS SO RARE. THEY OFFERED NO SOLUTION OR A WAY FOR THEM TO DETERMINE THE PROBLEM. MY DAUGHTER DRIVES THIS CAR AND IT MAKES ME NERVOUS THAT THE POWER STEERING COULD GO OUT AT ANY TIME. I CAN'T IMAGINE THAT THIS IS AN ACCEPTABLE SOLUTION FOR A NISSAN PRODUCT? THIS SEEMS LIKE A SERIOUS SAFETY CONCERN?
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10883518July 8, 2016EXTERIOR LIGHTING
I RENTED A NISSAN VERSA AND WAS DRIVING AT DUSK. I DIDN'T REALIZE THAT I HAD NOT TURNED ON THE DRIVING LIGHTS UNTIL IT WAS QUITE DARK. THE PROBLEM IS THAT WHEN THE LIGHTS ARE OFF, THE INTERIOR LIGHTS LOOK LIKE YOU WOULD EXPECT WITH THE LIGHTS ON... I.E., THE INTERIOR IS FULLY LIT UP. THE DRIVING INSTRUMENTS ARE LIT UP. EVERYTHING LOOKS NORMAL FOR NIGHTTIME DRIVING.... EXCEPT THAT WHEN I PULLED OVER, I SEE THAT THE EXTERIOR HAS NO LIGHTS ON WHATSOEVER. TO BE CLEAR, THE LIGHTS WERE WORKING FINE. IF YOU TURN THEM ON, THEY COME ON. BUT IT'S VERY DANGEROUS THAT THE CAR SOMEHOW ALWAYS HAS THE INTERIOR LIGHTED, OR PERHAPS IT HAPPENS WITH A LIGHT SENSOR, LEADING YOU TO NOT REALIZE YOU HAVE NOT TURNED ON THE EXTERIOR LIGHTS.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10883112July 6, 2016SERVICE BRAKES
TL* THE CONTACT OWNED A 2016 NISSAN VERSA. WHILE DRIVING APPROXIMATELY 30 MPH, THE BRAKES FAILED WHEN THE PEDAL WAS DEPRESSED. AS A RESULT, THE CONTACT'S VEHICLE CRASHED HEAD ON INTO ANOTHER VEHICLE. A POLICE REPORT WAS FILED. THE CONTACT WAS INJURED AND TRANSPORTED TO THE EMERGENCY ROOM BY AMBULANCE. THE AIR BAGS DEPLOYED. THE VEHICLE WAS DESTROYED AND TOWED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 1,700. THE CONSUMER STATED WHILE DRIVING, FOOT SLIPPED BETWEEN THE GAS AND BRAKE PEDAL. THE GAS PEDAL FLIPPED UP UPON TRYING TO ADJUST THE FOOT CAUSING THE VEHICLE TO SPIN STRIKING A ANOTHER VEHICLE. 10 MINUTES LATER THE AIR BAG DEPLOYED, BEFORE STRIKING THE VEHICLE. THE CONSUMER RECEIVED INJURIES TO THE HEAD, LEG, KNEE, BREAST AND RIBS. *JS
- Crash:
- Yes
- Fire:
- No
- Injuries:
- 1
- Deaths:
- 0
- #10882731July 5, 2016SUSPENSION
ON 6/10/16 I WAS DRIVING ON THE HIGHWAY VIA MY 2008 NISSAN VERSA WHEN A LOUD NOISE OCCURRED, UNABLE TO DRIVE, BOTH FRONT TIRES BLEW OUT. CAR WAS SHAKING A BIT UNCONTROLLABLE. I CONTACTED AAA, TECHNICIAN SAID BOTH FRONT TIRES BLEW OUT DUE TO FAILURE OF SPRING COILS AND I COULD HAVE BEEN KILLED OR KILLED SOMEONE DUE TO THIS ISSUE ON THE HIGHWAY. DEALER REPLACED FRONT SPRING COILS DUE TO RECALL, BUT SAID I NEEDED TO BUY TWO NEW TIRES AND TO PUT INTO NISSAN A REIMBURSEMENT CLAIM FOR THE TIRES. I FILED THE CLAIM WITH NISSAN ON 6/17/16, TO DATE NO RESPONSE AND IT IS 7/5/16 - NO PHONE CALLS, NO RESPONSE FROM NISSAN. MY TWO TIRES WERE DAMAGED AND DESTROYED BY NISSAN'S FAILURE/DEFECTIVE EQUIPMENT. I HAD TO PAY APPROX $300 FOR TWO NEW TIRES. I HAVE CONTACTED MY CREDIT CARD COMPANY TO DISPUTE THE TRANSACTION AS I ACTED IN GOOD FAITH - NISSAN DOES NOT ACT IN GOOD FAITH NOT AS OF 7/5/16. THIS IS A MAJOR SAFETY HAZARD - I COULD HAVE BEEN KILLED OR CAUSED AN ACCIDENT DUE TO NISSAN'S FAILURE - MORE SHOULD BE DONE IF TIRES ARE PUNCTURED LIKE THAT - I DID NOT CREATE OR CAUSE THIS, NISSAN DID - BE RESPONSIBLE NISSAN!!
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10882751July 5, 2016SUSPENSION
VEHICLE FAILED VIRGINIA SATE INSPECTION CITING BOTH RIGHT AND LEFT FRONT BALL JOINTS NEEDING REPLACED. THIS VEHICLE HAS JUST OVER 50,000 MILES AND IT SEEMS ODD THAT BOTH BALL JOINTS HAVE FAILED AT SUCH A LOW MILEAGE. WITH NISSANS RECALL OF OTHER PARTS OF THE FRONT END THIS SEEMS LIKE ANOTHER PART FAILURE.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10881945July 1, 2016AIR BAGS, SERVICE BRAKES, STEERING
SOMETHING MAKING NOISE IN THE STEERING WHEEL INSIDE WHEN MAKING TURNS ... AND PASS AIRBAG SOMETIMES OFF SOMETIMES ON WHEN DRIVING... AND THE LAST ONE THE BRAKE PEDAL IS NOT SMOOTH AS OTHER CARS AND ALSO YOU CAN HEAR A CRACK ON IT WHEN PRESSING ON IT.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10881562June 29, 2016UNKNOWN OR OTHER
I HAVE 42000 MILES ON MY CAR, AND ALL OF A SUDDEN YESTERDAY MY MUFFLER STARTED RATTLING AND BEING EXTREMELY LOUD. I PARKED MY CAR AND IT WAS FINE, BUT WHEN I STARTED IT UP TO LEAVE WHERE I WAS IT WAS NOISY - VERY SUDDEN AND UNEXPECTED. HAD SOMEONE LOOK AT IT, AND IT APPEARS THAT THE FLANGE BETWEEN MY MUFFLER AND THE MANIFOLD CRACKED CLEAN APART. NOT DUE TO RUST OR CORROSION AS IT IS A CLEAN BREAK. HE SAID IT APPEARED TO HIM THAT IT MUST NOT HAVE BEEN A VERY GOOD WELD TO BEGIN WITH.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10881339June 28, 2016POWER TRAIN
I WAS IN THE MIDDLE OF IN INTERSECTION, MAKING A LEFT TURN, AND THE CAR WOULD NOT MOVE FORWARD. I WAS ABLE TO GO IN REVERSE AND BACKED IT UP INTO A PARKING LOT
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0