Nissan Titan Complaints

99 consumer complaints on file.

#11602739July 16, 2024
STEERING
There was no bolt that holds the undercover after the steering system was replaced. I contacted Victoria Debnam and she told me the service would take care of it. I returned with my Titan and that took a few minutes. I went home and checked the bolt. The new bolt looked different from the OEM bolt. I contacted her and complained but she didn't respond back. Then I contacted the Nissan Affair and they told me to show up. So I showed up and went to see Robert Paolucci about the bolt issue. They put up an OEM bolt as other factory bolt. After a few days later, I went under and inspected the new bolt. The bolt is no longer tightened. I contacted Robert and Jonathan Flores via email and call but they haven't responded back. The previous bolt had already damaged the threaded hole of the frame. I did contact the Nissan Affair about the issue and they haven't responded back. Robert Paolucci texted me and selling tires and I replied back that he needed to contact me about the bolt issue. Since the non-OEM bolt damaged the hole in the frame, which can rust and corrode the frame. The frame repair could be very expensive. I don't know how they address the hole which they need to change the whole frame. The service needs to find a solution to that damage.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11598265July 2, 2024
POWER TRAIN
Transmission jerks when decelerating to a stop. It’s as if it drops to the wrong gear and then tries to correct. Does this every time. Causes the truck to lurch and jerk.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11583347April 16, 2024
VEHICLE SPEED CONTROL, STEERING, POWER TRAIN
I am trying to get an appointment at the Nissan Service in Clarksville, MD about the safety concern. They haven't returned to me after I left numerous messages via text and their office answer machines. My truck acts very oddly at around 40 mph which is very hazard and I did send the video link but they rather not view it until I get an appointment. I did reach the Nissan Consumer Affairs that I have waited long enough but they told me to continue to contact the service and they are aware of it due to the log. I did send the video to both of them but they couldn't view it at their work computer. The truck drifted on the ramp around 40 mph as I captured it. See the video below, at :20, I kept on the gas for around mph, the RPM and MPH dropped and the slippery warning light and the brake system was triggered. I felt like my truck was pulled back when that happened. That is a bit dangerous to drive. I dont see any damages under my truck. Can you escalate the issue to the Nissan and the local service that they should take a look at and take care of it? The truck has plenty of problems and it is only two years old. My old Nissan car almost had no issues and ran hundreds of thousands miles. [XXX] -- INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11580199March 30, 2024
ELECTRICAL SYSTEM
Vehicle stalled earlier in the day and displayed Service AT. Symptoms included loss of power, fluctuating service lights, but no DTC codes. Shortly after powering off and starting vehicle functioned as intended with slight smoke when activating ac. Vehicle stalled again later within the day, experiencing immediate loss of power with smoke emitting from the engine bay sides. Electrical system began to flash indicating malfunctioning with darker smoke indicating flame intensity. Vehicle was coasted to a safe location away from personal property and other vehicles to ensure safety of surrounding area. Fire Department was contacted as soon as possible after exiting the vehicle and removing as many personal belongings as possible. Truck was engulfed in flames and was unable to be salvaged. Total loss.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11579422March 26, 2024
SUSPENSION, POWER TRAIN, SERVICE BRAKES
The truck was parked on hill and as I unlocked it, it rolled down 2 blocks. Hit a brick wall and finally went into a yard and hit a parked car. This is the second time this truck has rolled down. First time, I was able to catch it but this time I couldn’t. It was horrific to witness.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11578467March 20, 2024
POWER TRAIN
When you come to a stop, the vehicle lurches forward like someone hit your vehicle from behind.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11576192March 8, 2024
SERVICE BRAKES
The parking brake has never been sufficient to prevent the vehicle from rolling slightly even after the vehicle has been placed in park. There is no audible alarm if you back up and the parking brake is set. The engine torque allows you to drive forward and reverse with ease even with the brake set, and a small dash light is the only indication that the brake is still set. When asking the dealership to adjust the brake and fix the issue they require the customer to pay for the service despite the brake being faulty from manufacture.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11568616January 29, 2024
POWER TRAIN
2024 Nissan Titan PRO-4X with less than 1,000 miles. When braking to make a complete stop the 9 speed transmission surges and the truck uncontrollably lurches forward almost causing rear end crash into another vehicle. Nissan dealer where purchased said its a software problem and Nissan is working on a fix soon. Online owner forums indicate this is a known issue and Nissan has been promising a fixed since 2021!!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11559032December 7, 2023
POWER TRAIN
When coming to a stop(rolling stop) the truck will jerk ROUGH. Which causes the truck to lunge forward. Multiple times have I almost hit the car in front of me causing an accident. Took vehicle to Nissan 2 times. First time I was informed. “ It’s the characteristics of the truck” which blew my mind. Second time I took it the mechanic was able to replicate the issue. It’s now been 2 weeks since the second visit and nothing has been done. A brand new truck. And already with problems with 4,800 miles ONLY!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11551729October 24, 2023
ELECTRICAL SYSTEM, UNKNOWN OR OTHER, STEERING
Twice after a rain I've found substantial amount of water leaking from the driver side, left side dashboard near the ebrake peddle and under steering wheel. The inside padding around the frame is soaked. It appears it could be broken windshield seal or leaking sunroof. I also have video.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11541686August 30, 2023
SERVICE BRAKES
The contact owns a 2021 Nissan Titan. The contact stated while driving 60 MPH and attempting to slow down, the brake pedal displayed an abnormal pulsation. The vehicle seemed to return to normal functionality, but the failure became a regular occurrence. No warning lights were illuminated. The vehicle was taken to the dealer, who determined there was excessive wear on the front and rear rotors, as well as excessive wear on the rear brake pads. The vehicle was repaired. The manufacturer was notified of the failure, and a case was filed. The failure mileage was 33,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11539769August 21, 2023
ELECTRICAL SYSTEM, POWER TRAIN, UNKNOWN OR OTHER
I currently have a 2023 Nissan Titan Pro-4X 4WD that intermittently when slowing to a stop between the speeds of 0-7mph it will, at times, feel as though the transmission is dropping from 3rd gear to 1st gear without cycling into 2nd gear properly creating almost a bumping effect to where it feels like you are almost being bumped from behind. Like being rear-ended at a very slow speed. There is a difference in slowing to a stop and it cycles properly which this truck will do the majority of the time and then when it does this hard skipping of the gear and feeling like it is being bumped. I have taken it to the dealership on numerous occasions and reported the concern and let them know that it feels that on the occasions that it shifts hard into that bump it will move forward a bit and that I do not feel comfortable that it may not be an issue with the brakes as well. The dealership has not been able to replicate it to the extent that we are reporting it because it can be so intermittent, and you would need to drive it a bit see when it happens that they keep telling us that they cannot replicate it and it is fine. They had a Nissan engineer come take a look and he could not replicate the exact "bump" feel so he said it is normal and said go ahead and drive it. I have had others in the vehicle, a salesman at the dealership, and others that have driven trucks before, and I have had numerous Titans prior to this one and none have ever done this and other say the same thing that this is an issue and likely with the transmission. I reached out to another mechanic, and he stated that it sounds like it definitely could be an issue that needs to be looked at and could cause a safety risk to myself or others if something happens and does not allow the vehicle to properly slow down or shift into gear properly. The dealership continues to tell me that since they cannot replicate the issue to just drive it. I have towing off.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11531084July 8, 2023
UNKNOWN OR OTHER
The sunroof exploded due to the high temperature
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11530024July 2, 2023
UNKNOWN OR OTHER, FORWARD COLLISION AVOIDANCE: WARNINGS, BACK OVER PREVENTION: WARNINGS
The driver assistance light keeps coming on. I get an error saying that the front sensors are blocked. It stops me from being able to use cruise control. I have to turn the truck of and then back on for it to go away but it always comes back.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11529728June 30, 2023
SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, FORWARD COLLISION AVOIDANCE: WARNINGS
I was traveling on the Interstate at about 50 miles an hour. I went under a bridge and my front crash avoidance sensors malfunctioned and the breaks were applied. My truck completely locked down to a stop and I could not get the truck to move. I in turn was hit in the rear end by a semi truck. The local Nissan dealership started that it was a known.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11523906May 25, 2023
STRUCTURE:BODY, UNKNOWN OR OTHER
purchased this vehicle new 4/3/23.specidically purchased this truck for towing as it has the built intergated goose neck for a 5th wheel attachment. recently attempted to put the fifth wheel in to tow our camp trailer, it would not drop down far enough and lock on place on the truck, contacted the dealer and as well took the truck to 4 different businesses that specialize in hitches, only to advised by everyone that there is a factory defect in the trucks system with it being installed too high when holes were drilled thru the frame, the truck is not repairable for towing a fifth wheel or goose neck trailer and if towed as is could break loose causing a accident. it is a extreme safety if this is also occuring on other trucks and less experienced people do not have the knowledge to check things out.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11522417May 17, 2023
POWER TRAIN
Vehicle will not go over 40 MPH, struggles to pick up speed, has been in the shop on numerous occasions for the same issue after a manufacturer recall notice has been repaired R22A1 has been completed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11522416May 17, 2023
POWER TRAIN
Vehicle will not go over 40 MPH, struggles to pick up speed, has been in the shop on numerous occasions for the same issue after a manufacturer recall notice has been repaired R22A1 has been completed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11522414May 17, 2023
POWER TRAIN
Vehicle will not go over 40 MPH, struggles to pick up speed, has been in the shop on numerous occasions for the same issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11513797March 26, 2023
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Braking system activates when going under a bridge that is casting a shadow. This has happened multiple times
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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