Nissan Sentra Complaints (2013)

638 consumer complaints on file.

#11355685September 17, 2020
POWER TRAIN
WHEN THE CAR IS STOPPED AND IN "PARK" (THE ENGINE MAY BE RUNNING OR OFF AND YOU GO TO START IT UP), THE CAR WILL NOT COME OUT OF "PARK". THIS HAPPENS RANDOMLY. TO GET THE CAR OUT OF "PARK", PER THE OWNER'S MANUAL, THERE IS AN INSET HALF-CIRCLE (8MM) PLASTIC PIECE LABELED "SHIFT LOCK" NEXT TO THE SHIFTER THAT HAS TO BE PRIED OFF WITH AN APPROPRIATELY SIZED TOOL AND THEN AN APPROPRIATELY SIZED TOOL HAS TO BE INSERTED INTO THE SLOT AND PRESSED DOWN WHILE THE SHIFTER IS SIMULTANEOUSLY MOVED OUT OF "PARK" (NOTE: YOU NEED TO USE BOTH HANDS TO ACCOMPLISH THIS PLUS OBTAIN THE NECESSARY TOOLS). THIS HAPPENS WHEN THE CAR IS STOPPED AND IN "PARK" - WHILE WAITING TO PICK SOMEONE UP, STOPPING TO DROP SOMEONE OFF, IN A TRAFFIC JAM; AT A SAFETY CHECK ON A HIGHWAY, PARKED IN A LOT, PARKED IN A GARAGE, ETC. THIS PROBLEM OF THE SHIFTER STUCK IN "PARK" ONLY HAPPENS WHEN THE CAR IS NOT IN MOTION AND THE TRANSMISSION HAS BEEN PLACED IN THE "PARK" POSITION - THE ENGINE CAN BE EITHER ON OR OFF AND YOU GO TO START THE CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11354447September 11, 2020
POWER TRAIN
TRANSMISSION HAS JUDDER, LOSS OF POWER NO MATTER IF ON A STRAIGHTWAY OR CLIMBING A HILL WHICH CREATES A SAFETY ISSUE. THIS IS NOW A CONSTANT ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11353345September 5, 2020
POWER TRAIN
CAR HAS 103000 MILES. BOUGHT USED AND AFTER HAD NISSAN SERVICE CAMPAIGNS COMPLETED AND STATING CAR IN GOOD SHAPE. THEN CAR BEGAN HIGH REVVVING BEFORE SHIFTING, OCCASIONAL SHUDDER WHEN SHIFTING TO DRIVE OR REVERSE, THEN ENTERS LOW MODE WITH NO ACCELERATION. TOOK TO NISSAN DEALER AND THEY SAID NEEDS NEW TRANSMISSION. CONTACTED NISSAN CONSUMER AFFAIRS AND FILED A COMPLAINT. THEY DENIED THE CLAIM ONLY STATING CAR IS OUT OF WARRANTY, NO OFFER TO AT LEAST SHARE THE COST. THIS CLEARLY SHOULD BE A FULL TRANSMISSION RECALL. DO NOT BUY A CAR WITH A CVT!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11353176September 4, 2020
POWER TRAIN
TL* THE CONTACT OWNS A 2013 NISSAN SENTRA. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, SHE HEARD AN ABNORMAL TAPPING NOISE COMING FROM THE ENGINE. NO WARNING LIGHT WAS ILLUMINATED. THE CONTACT TOOK THE VEHICLE TO AN INDEPENDENT MECHANIC AND WAS INFORMED THAT THE CVT TRANSMISSION FAILED AND NEEDED TO BE REPLACED. THE DEALER HAD YET TO BE NOTIFIED OF THE FAILURE. THE MANUFACTURER HAD BEEN NOTIFIED VIA LETTER HOWEVER, THE CONTACT HAD YET TO RECEIVE A RESPONSE FROM THE MANUFACTURER. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 112,807.*DT*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11353025September 3, 2020
POWER TRAIN
TL* THE CONTACT OWNS A 2013 NISSAN SENTRA. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE INDEPENDENTLY DECELERATED AND ON SEVERAL OCCASIONS THE VEHICLE STALLED WITHOUT WARNING. ADDITIONALLY, WHILE DRIVING THE BRAKES ACTIVATED INDEPENDENTLY STOPPING THE VEHICLE ABRUPTLY. THE VEHICLE WAS TAKEN TO RAIRDON'S NISSAN OF AUBURN LOCATED AT 713 35TH ST NE, AUBURN, WA 98002, WHO DIAGNOSED THAT THE CVT TRANSMISSION WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 70,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11352012August 29, 2020
ELECTRICAL SYSTEM
I AM HAVING IGNITION PROBLEMS. SOME TIMES THE CAR CRANK, SOMETIMES IT DOESN'T. MY CHECK ENGINE LIGHT KEEPS COMING ON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11351041August 24, 2020
POWER TRAIN
MY TRANSMISSION HAS JUST STOPPED WORKING I LOST POWER AND WAS NOT ABLE TO DRIVE AND I HAD TO PULL OFF THE ROAD AND RESTARTED MY CAR AND DROVE HOME. I BROUGHT IT TO THE TRANSMISSION SHOP AND WAS TOLD MY CVT HAS TO BE REPLACED AT $4,700 AND THERE IS A CLASS ACTION LAWSUIT THAT COVERS TO 84,000 MILES BUT MY CAR IS NOW AT 94,000 BUT I THINK MY TRANSMISSION SHOULD BE FIXED FOR FREE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11349657August 16, 2020
ENGINE
PURCHASED OUR 2013 NISSAN SENTRA SV IN MAY, 2016. IT CAME WITH A 7 YEAR CPO, EXPIRATION MAY 30, 2020. WITHIN 3 MONTHS OF PURCHASE I HAD WHAT I THOUGHT WAS A SHIFTING/TRANSMISSION RELATED ISSUE. WHEN GOING FROM 1ST TO 2ND GEAR THE CAR TACHOMETER WOULD REV TO 4500 RPM BUT NUT GO ANY FASTER, THEN SHAKE/THUNK, AND GO INTO 2ND GEAR. FROM THAT TIME UNTIL APRIL, 2020, I WENT IN TO 4 SEPARATE NISSAN DEALERSHIPS IN 2 STATES WITH THIS PROBLEM. EACH ONE SAID THEY WOULD NOT LOOK AT THE VEHICLE BECAUSE NISSAN SAID THEY WOULD NOT FIX THE PROBLEM UNTIL THE TRANSMISSION STOPS WORKING. IN APRIL, 2020, MY LAST VISIT, I EXPLAINED A NEW PROBLEM OCCURRED. THE CAR COULD NOT MAINTAIN 65 MILES PER HOUR WITHOUT GOING INTO OVERDRIVE OR A HIGHER GEAR, AND WAS SHIFTING MULTIPLE TIMES INTO MULTIPLE GEARS. BUT STILL NOTHING WOULD BE DONE BY NISSAN AS THE TRANSMISSION DID NOT FAIL. THEN, ON JULY 22, 2020, THE TRANSMISSION STUCK IN 2ND TWICE. I CONTACTED NISSAN CONSUMER AFFAIRS AND EXPLAINED MY SITUATION. A CASE SHEET WAS DEVELOPED AND I SENT IN INFORMATION TO THEM. 8 DAYS LATER THEY CALLED ME BACK AND SAID MY CPO WARRANTY ENDED END OF MAY, 2020, SO THERE WAS NOTHING THEY WOULD DO. BY THE WAY, MY CASE SHEET NUMBER WAS 40830236. TRANSMISSION WAS REPLACED THIS WEEK COSTING US OVER $4000. VERY, VERY FRUSTRATED. I KNOW OUR CPO ENDED END OF MAY, 2020. BUT NISSAN REFUSED TO LOOK AT TRANSMISSION UNTIL TOTAL FAILURE. I AM SENDING YOU COPIES OF OUR TRANSMISSION REPLACEMENT BILL, A COPY FROM NISSAN NOTING TRANSMISSION NEEDING REPLACEMENT, AND OUR CPO WARRANTY. THANKS FOR ANY HELP YOU CAN GIVE US.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11343748August 6, 2020
POWER TRAIN
SOMETIMES THE SHIFT KNOB WILL LOCK AND WILL NOT MOVE FROM THE PARK POSITION. I WAS IN THE PARKING LOT AND THE SHIFT WAS STUCK FOR ABOUT 10 MINUTES THEN ALL OF A SUDDEN ONE COULD PUT IT INTO 'DRIVE'.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11339924July 17, 2020
POWER TRAIN
VEHICLE SUDDENLY JUST DIED AS WIFE WAS MAKING A LEFT ON TO BUSY HIGHWAY FOUND OUT CLASS ACTION LAWSUIT JUST EXPIRED IN APRIL THIS THING SHOULD HAVE BEEN RECALLED FOR PUTTING LIVES IN DANGER !! DEALERSHIP STILL ALLOWED TO SELL EVEN THOUGH THEY WILL NOT FIX ISSUE SINCE CALL ACTION LAW SUIT EXPIRED DO NOT BUY !!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11339366July 14, 2020
POWER TRAIN
FIRST TIME WAS IN SAN MARCOS ON I-10 FREEWAY WHILE ON THE WAY TO WORK WHILE IN THE MIDDLE LANE THE RPM SHOT UP THEN BACK DOWN AND THE CAR SLOWED DOWN REAL FAST TO ABOUT 20 TO 25 MPH AND WITH NO BREAK LIGHTS SHOWING ALMOST GOT REAR ENDED, LUCKILY WAS ABLE TO PULL OFF WITH OUT AN ACCIDENT, AND AFTER A COUPLE OF MINUTES STARTED AND DROVE NORMAL. AFTER A COUPLE OF WEEK COMING HOME DUE TO THE CORONAVIRUS AND AGAIN ON THE FREEWAY IT HAPPENED AGAIN. TOWED IT TO GUNN NISSAN IN SAN ANTONIO TX AND FILED A COMPLAINT WITH NISSAN CONSUMER AFFAIRS AND THEY DID NOTHING, SO THE DEALERSHIP CHARGED ME $1100 TO FIX IT, SO I PAYED EVEN THO NISSAN SHOULD TAKE RESPONSIBILITY FOR THE REPAIRS. 6 DAYS AFTER IT WAS SO CALLED FIXED AND AGAIN ON THE FREEWAY RPM SHOT UP THE CAR SLOWED TO 20 TO 25 PMH AND ALMOST REAR END BECAUSE NO BREAK LIGHTS CAME ON. RETURNED IT TO THE SAME DEALERSHIP AND NOW THEY SAY IT NEEDS A NEW TRANSMISSION $4000. MILEAGE THE FIRST ABOUT 82,000, AND THE LAST TIME 85,500 NISSAN NEW EXTENDED WARRANTY 7 YEARS OR 84,000 MILES AND IN CALIFORNIA 10 YEARS OR 120,000 MILES WHY ONLY CALIFORNIA. THE ISSUE WITH NISSAN CVT TRANSMISSIONS ARE VERY SERIOUS AND COULD HAVE COSTED MY STEPDAUGHTER HER LIVE. I PAYED TO HAVE IT REPAIRED AND 6 DAYS LATER THEY WANT ME TO PAY FOR A NEW TRANSMISSION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11338481July 9, 2020
POWER TRAIN
THE CAR ACCELERATES SLOWER. ON ECO MODE, THE CAR GETS STUCK ON A GEAR; SOMETIMES IT WILL GET STUCK ON THE SECOND OR THIRD GEAR. FOR EXAMPLE, TODAY IT REVVED UP TO 5000 RPM AS I WAS MERGING ONTO THE FREEWAY AND I HAD TO PULL OVER BECAUSE IT WAS STUCK ON GEAR 3.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11337432July 4, 2020
SERVICE BRAKES
WHEN DRIVING APPROXIMATELY 30MPH, I PUSHED MY BRAKE PEDAL TO SLOW FOR MY NEXT TURN. THE PEDAL WAS SLIGHTLY INEFFECTIVE, MEANING THE PRESSURE IN THE PEDAL WAS RELEASED AND THE BRAKE DID NOT HALT MY CAR IN A SAFE TIMEFRAME. I HAD TO RELEASE AND PRESS THE BRAKE PEDAL AGAIN TO FEEL PRESSURE IN THE BRAKE SYSTEM, AND WAS ABLE TO SLOW JUST IN TIME TO MAKE MY NEXT TURN. THIS WAS DEFINITELY SCARY AS I'VE NEVER EXPERIENCED BRAKE FAILURE BEFORE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11337253July 2, 2020
POWER TRAIN
MY TRANSMISSION FAILED WHILE I WAS DRIVING DOWN A MAIN ROAD. I BROUGHT IT TO THE DEALER TWICE BEFORE. THE FIRST TIME THEY TOLD ME I HAD TO KEEP DRIVING IT UNTIL IT GOT WORSE. THE SECOND TIME THEY SAID NOTHING WAS WRONG WITH IT. I BROUGHT IT TO A TRANSMISSION EXPERT 5 DAYS LATER WHO TOOK PICTURES AS PROOF THAT IT WAS FAILING. THE NEXT DAY IS WHEN IT BROKE DOWN. NISSAN IS PRODUCING CARS WITH FAULTY TRANSMISSIONS AND THEN MAKING THEIR CUSTOMERS PAY FOR IT. THIS CVT TRANSMISSION NEEDS TO BE RECALLED. PEOPLE'S LIVES ARE IN DANGER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11330835June 25, 2020
POWER TRAIN
TL* THE CONTACT OWNS A 2013 NISSAN SENTRA. THE CONTACT STATED THAT AFTER MOVING OFF FROM A STOP, THE VEHICLE FAILED TO ACCELERATE ABOVE 20 MPH. THERE WERE NO WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS DRIVEN TO THE RESIDENCE. THE VEHICLE WAS TOWED TO MODERN NISSAN OF CONCORD (967 CONCORD PARKWAY SOUTH, CONCORD, NC 28027, (704) 788-2110) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 99,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11330926June 25, 2020
POWER TRAIN
WE ARE DEALING WITH TRANSMISSION FAILURE AFTER ONLY HAVING THE CAR FOR 4 YEARS. RPM RUMS UP WHEN GAS IS PRESSED, LEAKING OIL, CAR WON'T STAY COOL. IN MOTION, BOTH ON CITY STREET AND HIGHWAY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11328524June 12, 2020
POWER TRAIN
TL* THE CONTACT OWNS A OWNS 2013 NISSAN SENTRA. THE CONTACT STATED THAT ON SEVERAL OCCASIONS, THE ACCELERATOR PEDAL WAS DEPRESSED HOWEVER, THE VEHICLE FAILED TO ACCELERATE WITHOUT WARNING. THE VEHICLE WAS NOT TAKEN TO A DEALER NOR AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE CONTACT STATED THAT THE VEHICLE WAS PREVIOUSLY TAKEN TO EXTON NISSAN (200 W LINCOLN HWY, EXTON, PA 19341) AND REPAIRED HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 100,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11327382June 5, 2020
POWER TRAIN
I WAS DRIVING ON THE FREEWAY WHEN MY CAR STOPPED RUNNING I GOT REALLY SCARED BECAUSE I DID NOT KNOW WHAT WAS GOING ON I HAD MY SMALLER SIBLINGS WITH ME THAT DAY AND THOUGHT THE WORST WHEN THE TOWING TRUCK PICKED MY CAR UP AND I TOOK IT TO THE MECHANIC THEY TOLD ME IT WAS THE TRANSMISSION AND THAT THESE NISSAN 2013 SENTRAS WERE KNOWN TO HAVE THIS PROBLEMS AND THAT I WAS NOT THE FIRST IN THIS PAST MONTHS. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11326780June 1, 2020
POWER TRAIN
TL* THE CONTACT OWNS A 2013 NISSAN SENTRA. THE CONTACT STATED THAT THE VEHICLE RECEIVED AN UNKNOWN RECALL RELATED TO THE TRANSMISSION CONTROL MODULE REPROGRAMMING, HOWEVER THE VEHICLE EXPERIENCED A TRANSMISSION FAILURE. THE CONTACT STATED WHILE DRIVING 30 TO 45 MPH, THE RPM REVVED UP TO 7,000 HOWEVER, THE VEHICLE FAILED TO EXCEED 45 MPH. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TURNED OFF AND RESTARTED HOWEVER, THE FAILURE PERSISTED. THE VEHICLE WAS TAKEN TO RUSTY WALLACE NISSAN LOCATED AT 4515 CLINTON HWY, KNOXVILLE, TN 37912, WHERE THE VEHICLE WAS DIAGNOSED AND THE CONTACT WAS INFORMED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS INFORMED OF THE FAILURE, AND A CASE WAS FILED. THE FAILURE MILEAGE WAS APPROXIMATELY 100,400.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11323977May 9, 2020
WHEELS
I PURCHASED FOUR SUMI TOUR PLUS LSW TIRES IN OCTOBER 2016. IN OCTOBER 2018, A BULGE WAS DISCOVERED IN ONE OF THE SIDEWALLS. THE COMPANY I BOUGHT THE TIRES FROM SUGGESTED THE TIRE MUST HAVE BEEN DAMAGED BY A POTHOLE (EVEN THOUGH I LIVE IN FLORIDA WHERE THERE ARE FEW, IF ANY, POTHOLES.) IN APRIL 2020, ANOTHER BULGE WAS DISCOVERED IN ONE OF THE THREE REMAINING ORIGINAL TIRES. BOTH BULGES OCCURRED WITH THE TIRES HAVING LESS THAN THE 50,000 MILE WARRANTY. I CONTACTED THE TIRE MANUFACTURER AND WAS TOLD THE BULGES WERE "IMPACT BUBBLES," WHICH IS NOT A DEFECT, BUT A ROAD HAZARD. I FIND THIS HARD TO BELIEVE, AS I HAVE HIT POTHOLES IN THE PAST THAT HAVE ACTUALLY DENTED MY RIM, BUT NEVER HAVE I HAD BULGES OCCUR IN THE TIRES THEMSELVES IN ALL MY YEARS OF DRIVING...LET ALONE TWO BULGES IN UNDER TWO YEARS. *TR *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Nissan Sentra