Nissan Sentra Complaints (2013)

638 consumer complaints on file.

#11098984May 31, 2018
ENGINE
STALLING WITHOUT WARNING SLOWING DOWN OR COMING TO A STOP INTERMITTANT HAS OCCURRED FOR ALMOST THREE YEARS. NISSAN DEALER UNABLE TO CORRECT PROBLEM AFTER REPEATED ATTEMPTS 'NO FAULT FOUND, UNABLE TO DUPLICATE COMPLAINT'. EGI HARRNESS REPLACED NO CHANGE IN 2016.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11098366May 28, 2018
SERVICE BRAKES
VEHICLE BRAKE PEDAL TRAVELS FURTHER THAN NORMAL. HAVE CHECKED BRAKE PADS, BRAKE SHOES, ADJUST HAND BRAKE FLUSH BRAKE FLUID AND REFILL AND BLED ALL 4 BRAKE LINES. NO IMPROVEMENT. I BOUGHT USED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11097585May 23, 2018
ELECTRICAL SYSTEM, ENGINE, STEERING
WHILE DRIVING INTERMITTANT STALLING, RESTARTS RIGHT AWAY, NO CHECK ENGINE LIGHT COMES ON ALSO MAY ALMOST STALL UPON COMING TO A STOP LIGHT, BEGINS TO IDLE ROUGH, OCCURS VERY INTERMITTANT, WHEN PURCHASED PRE-OWNED SIMILAR PROBLEM WAS RECTIFIED BY REPLACEMENT OF SOME TYPE OF EMISSIONS HARNESS HAS BEEN BACK TO DEALER NUMEROUS TIMES AND THEY KEEP CHARGING ME FOR TRYING TO REPAIR AND NOTHING SEEMS TO CHANGE STILL RANDOM STALLING
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11097247May 22, 2018
POWER TRAIN
I HAVE A 2013 NISSAN SENTRA SV I PURCHASED USED. NOW TWO YEARS LATER AND OUTSIDE OF MY WARRANTY PERIOD I AM GOING ON 3 TIMES WITHIN THE LAST MONTH AND A HALF AT THE SHOP FOR WHAT APPEARS TO BE A TRANSMISSION ISSUE. THEY UPDATED THE TRANSMISSION COMPUTER, DIDN'T FIX IT, THEN THEY THOUGHT IT WAS THE MASS AIRFLOW SENSOR, THIS ALSO DIDN'T FIX THE ISSUE, NOW ONE WEEK FROM MY LAST VISIT TO THE SHOP ITS BACK IN. THERE ARE NO RECALLS HOWEVER THIS IS CLEARLY A SAFETY ISSUE. WHILE DRIVING IF I PRESS ON THE GAS IT RANDOMLY DOESN'T GO ANYWHERE OR STRUGGLES TO ACCELERATE. AT ONE POINT THIS LEFT ME IN THE LINE OF TRAFFIC AND I COULD HAVE BEEN HIT OR EVEN KILLED IF THE CAR DRIVING TOWARD ME HAD NOT SLOWED DOWN. WHILE ON THE FREEWAY I WENT FROM 65MPH TO STRUGGLING TO GET TO 20-40 MPH AND HAVE ALSO EXPERIENCE AFTER A 15MIN FREEWAY DRIVE IT REFUSING TO ACCELERATE WHEN TURNING ONTO A MAIN STREET AFTER A SHORT STOP. AFTER MULTIPLE REPAIR ATTEMPTS AND READING ONLINE IT SEEMS THIS IS A COMMON ISSUE WITH THIS CAR. PLEASE RECALL!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11097280May 22, 2018
POWER TRAIN
TL* THE CONTACT OWNS A 2013 NISSAN SENTRA. THE CONTACT STATED THAT THERE WAS AN INTERMITTENT FAILURE PROGRESSING WITH THE CVT, WHICH CAUSED A STRONG JERKING VIBRATION. THE VEHICLE WAS ALSO SLOW TO CHANGE GEARS WHILE SHIFTING. AS A RESULT, THE CONTACT TO HAVE TO CHANGE GEARS FROM DRIVE INTO PARK AND BACK INTO DRIVE TO TRY TO PREVENT THE FAILURE, WHICH HAD NOT WORKED IN MOST INSTANCES WHEN THE FAILURE OCCURRED. THE DEALER (CONYERS NISSAN, 1420 IRIS DR. SW, CONYERS, GA 30094, (678) 233-2448) INITIALLY STATED THAT THE POWER TRAIN/TRANSMISSION ASSEMBLY NEEDED TO BE REPLACED; HOWEVER, THE MANUFACTURER INSTRUCTED THE DEALER NOT TO REPLACE THE TRANSMISSION ASSEMBLY AND TO REPLACE THE VALVE BODY. THE VALVE BODY WAS REPLACED BY THE DEALER AND, WITHIN FIFTEEN DAYS OF OBTAINING THE VEHICLE FROM THE DEALER, THE CONDITION WORSENED AND THE VEHICLE RANDOMLY STALLING. IN ADDITION, THE VEHICLE FAILED TO ACCELERATE UPON CHANGING GEARS. THE VEHICLE WAS TOWED BACK TO THE SAME DEALER WHERE THE CONTACT WAS ADVISED THAT THE TRANSMISSION ASSEMBLY NEEDED TO BE REPLACED AND THAT THE VEHICLE WAS NOT INCLUDED IN A WARRANTY CAMPAIGN. THE VEHICLE WAS AT THE DEALER AWAITING REPAIRS. THE APPROXIMATE FAILURE MILEAGE WAS 60,000. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11096998May 21, 2018
AIR BAGS, ELECTRICAL SYSTEM
I HAVE GOTTEN 6 RECALLS FOR MY CAR WHEN I BOUGHT IT 3 MONTHS AGO FROM CROWLY KIA IN BRISTOL CT. 5 OF THE RECALLS ARE FOR AIRBAGS AND 1 OF THEM IS FOR THE ELECTRICAL AND THEY ALL POPPED UP ON MY CREDIT KARMA ACCOUNT ALL IN RED, SO I'M TAKING THAT AS THEY NEED TO BE FIXED AND I HAVE CALLED NISSAN AND THEY ARE SAYING THAT NON OF THEM ARE SHOWING UP IN THEIR DATA BASE BUT WHY DO I HAVE THEM ON CREDIT KARMA ALL IN RED? I HAVE THEM ALL PRINTED UP WITH THE CAMPAIGN NUMBER AND RECALL ID NUMBER AND CREDIT KARMA IS TELLING ME THAT THEY NEED TO BE FIX WHICH IS WHY THEY ARE IN RED AND NOT GREEN. SO CAN SOMEONE PLEASE CALL ME AND EXPLAIN THIS TO ME AND I CAN TELL THERE IS SOMETHING WRONG WITH THE ELECTRICAL SYSTEM WHICH IS ONE OF MY RECALLS. MY NUMBER IS (860)776-8239
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11092212May 7, 2018
SERVICE BRAKES
BRAKES HAVE UNUSUALLY LONG PEDAL TRAVEL COMING TO A FULL STOP. AFTER COMING TO A FULL STOP, ADDITIONAL PRESSURE IS REQUIRED TO KEEP THE CAR FROM DRIFTING FORWARD. INCIDENT HAPPENS REPEATEDLY. WE PURCHASED THE CAR USED, WITH A REBUILT TITLE. I HAD THE BRAKES CHECKED AT A GARAGE, AND HAD THE LINES BLED TO MAKE SURE THERE WAS NO AIR IN THE LINES. THERE ARE NO WARNING LIGHTS INDICATING A PROBLEM WITH THE BRAKES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11092108May 6, 2018
UNKNOWN OR OTHER
I WAS DRIVING MY 2013 NISSAN SENTRA ON THE INTERSTATE..IT STARTED JUMPING AND JERKING..I TOOK IT TO A GARAGE AND HAD THE SPARK PLUGS CHECKED BECAUSE I THOUGHT THAT COULD BE THE PROBLEM..WAS TOLD PLUGS WERE FINE.TRIED TO DRIVE IT HOME AND IT JUMPED AND JERKED WORSE..HAD NO POWER AT ALL..WOULD NOT GO OVER 40 MPH..HAD TO HAVE IT TOWED TO NISSAN DEALERSHIP..THERE ARE NO LIGHTS ON SO THEY TELL ME THEY DON'T KNOW WHAT THE PROBLEM IS.MY CAR HAS BEEN THERE FOR OVER A WEEK AND THEY HAVEN'T DONE ANYTHING TO IT BECAUSE IT'S NOT SHOWING A CODE..THIS CAR ONLY HAS A LITTLE OVER 61,000 MILES AND SHOULDN'T BE HAVING SERIOUS PROBLEMS..NOW I AM PAYING FOR A CAR THAT'S NOT DRIVE ABLE..I AM NOW SCARED TO DRIVE THE CAR BECAUSE I'M AFRAID OF BEING IN AN ACCIDENT..SOMEONE NEEDS TO DO SOMETHING ABOUT NISSAN SELLING THESE UNSAFE CARS..
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11092022May 5, 2018
FUEL/PROPULSION SYSTEM
IN THE FUEL PUMP THE WIRE PLUG IS BURNED AND IT MAKES CRACK. BECAUSE OF THAT GAS IS LEAKING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11090468April 27, 2018
POWER TRAIN
I WAS ON THR HIGHWAY GOING 65 MPH BUT ONCE THE TRAFFIC SLOWED DOWN, WITHOUT WARNING I COULD NO LONGER GET GOING ONCE I CAME TO A STOP. THE CAR SQUEELED AND EVEN THOUGH I FLOORED IT, IT STALLED OUT. ONLY AFTER CUTTING THE CAR OFF ANF BACK ON DID IT ALLOW ME TO RESUME BUT IT WAS A NIGHTMARE BECAUSE TRAFFIC WAS BACKED UP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11090246April 26, 2018
POWER TRAIN
TAKATA RECALL DRIVING ON THE HIGHWAY AND MY CAR STALL IN FRONT OF AN 18 WHEELER. IT SCARED THE LIFE OUT OF ME BUT AS I DROVE LITTLE BIT MORE IT STARTED TO JERK AND I COULD NOT GO OVER 25. I PULLED OVER CUT THE CAR OFF AND TURNED IT BACK ON AND TRIED TO PULL OFF AND IT JERKED SOME MORE BEFORE IT PULLED OFF AND THEN I COULD GO ONLY 25. AT EVERY RED LIGHT I HAD TO CUT THE CAR OFF AND ON JUST TO GET THE CAR OUT THE ROAD. I FINALLY MADE IT TO THE DEALER SHIP TODAY AND THEY WANT TO CHARGE A ARM AND A LEG SAY MY WARRANTY ENDED AT A 100K AND I GOT THE CAR WITH 37K MILES ON IT. I DONT THINK THAT IS RIGHT. THEY TELL ME I HAD A WARRANTY FOR A 100K MILES BUT WHEN IT TIME TO FIX SOMETHING THE WARRANTY IS UP. I SHOULD STILL HAVE 30K LEFT BEFORE MY WARRANTY GOES OUT. BY THE WAY THIS STARTED ON APRIL 23RD 2018 THIS AND THE SAME THING HAPPENED TO ME ON MY WAY TO THE DEALER SHIP ON APRIL 25TH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11090139April 25, 2018
ENGINE, POWER TRAIN, ELECTRONIC STABILITY CONTROL (ESC)
TAKATA RECALL ON MULTIPLE OCCASIONS WHILE DRIVING ON STREETS AND HIGHWAYS, THE VEHICLE SEEMS TO BE STUCK ON A LOWER GEAR OR NOT TRANSITIONING TO A HIGHER GEAR. THE MOST NOTICEABLE ISSUE IS RELATED TO THE RPM'S GETTING EXTREMELY HIGH WITH LITTLE OR NO INCREASE IN OVERALL SPEED. THE MOST RECENT INCIDENT OCCURRED WHILE ON THE FREEWAY, AS I WAS ATTEMPTING TO INCREASE MY SPEED THE VEHICLE SLOWLY ACCELERATED UP TO 45 - 50 MPH BUT THE RPM'S REFLECTED 6,500+ BEFORE THE VEHICLE WOULD START TO JERK AT THIS POINT I HAD NO CHOICE BUT TO MOVE TOWARDS THE EMERGENCY LANE/SHOULDER FEARING THAT IT WOULD ABRUPTLY STOP WORKING OR LOSE MOMENTUM. THIS INSTANCE HAPPENED ON TWO OCCASIONS DURING THIS DRIVE WHILE ON THE FREEWAY AND IT SEEMED TO STOP AFTER THE SECOND TIME I PULLED OVER BUT ONLY AFTER I CYCLED THROUGH THE PARK/NEUTRAL/REVERSE/DRIVE/LOW GEARS A FEW TIMES. BASED ON THIS SECOND INSTANCE, I FEEL THIS ISSUE IS RELATED TO THE TRANSMISSION FOR THE VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11089942April 24, 2018
POWER TRAIN
ON MULTIPLE OCCASIONS WHILE DRIVING ON STREETS AND HIGHWAYS, THE VEHICLE SEEMS TO BE STUCK ON A LOWER GEAR OR NOT TRANSITIONING TO A HIGHER GEAR. THE MOST NOTICEABLE ISSUE IS RELATED TO THE RPM'S GETTING EXTREMELY HIGH WITH LITTLE OR NO INCREASE IN OVERALL SPEED. THE MOST RECENT INCIDENT OCCURRED WHILE ON THE FREEWAY, AS I WAS ATTEMPTING TO INCREASE MY SPEED THE VEHICLE SLOWLY ACCELERATED UP TO 45 - 50 MPH BUT THE RPM'S REFLECTED 6,500+ BEFORE THE VEHICLE WOULD START TO JERK AT THIS POINT I HAD NO CHOICE BUT TO MOVE TOWARDS THE EMERGENCY LANE/SHOULDER FEARING THAT IT WOULD ABRUPTLY STOP WORKING OR LOSE MOMENTUM. THIS INSTANCE HAPPENED ON TWO OCCASIONS DURING THIS DRIVE WHILE ON THE FREEWAY AND IT SEEMED TO STOP AFTER THE SECOND TIME I PULLED OVER BUT ONLY AFTER I CYCLED THROUGH THE PARK/NEUTRAL/REVERSE/DRIVE/LOW GEARS A FEW TIMES. BASED ON THIS SECOND INSTANCE, I FEEL THIS ISSUE IS RELATED TO THE TRANSMISSION FOR THE VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11088955April 19, 2018
FUEL/PROPULSION SYSTEM
CVT TRANSMISSION FAILURE RESULTING IN SLOW ACCERATION WITH MAX SPEED RANGING 0-25 MPH. THIS IS A KNOWN ISSUE WITH NISSAN VEHICLES, AND WAS COVERED BY AN EXTENDED WARRANTY FOR CERTAIN VIN NUMBERS. MY CAR WAS TAKEN TO LOCAL DEALERSHIP TO TROUBLESHOOT TRANSMISSION. THE DEALERSHIP PERFORMED INSPECTION ON OTHER COMPONENTS OF VEHICLE, MADE UNCONFIRMED ACCUSATIONS BASED ON BRAKE WEAR, AND AGE/SEX OF DRIVER. THE CONSUMER AFFAIRS DEPARTMENT AT NISSAN (MANDY) INITIALLY INDICATED EVERYTHING LOOKED GOOD, AND THAT SHE ONLY NEEDED THE CVT TEST RESULTS FROM NISSAN TO CONFIRM THAT THE ISSUES FOR MY CVT TRANSMISSION WERE IN ALIGNMENT WITH CVT REPAIR THAT THEY PROVIDE ASSISTANCE WITH. WHEN COGGIN NISSAN SHARED THE RESULTS WITH MANDY, SHE DECLINED COVERAGE. BEFOREHAND, WHEN I SPOKE TO RAYMOND (SERVICE ADVISOR), I ASKED IS THERE ANYTHING ABOUT THE TEST RESULTS DIFFERED FROM TEST RESULTS OF CVT TRANSMISSIONS COVERED BY NISSAN, AND HIS REPLY WAS 'NO', WHEN I EXPLAINED THIS TO MANDY, AND REQUESTED TO VIEW THE DOCUMENTATION THAT COGGIN NISSAN SHARED WITH HER, SHE DECLINED STATING INFORMATION WAS ONLY TO BE VIEWED BY INTERNALLY. I HAVE A QUESTIONABLE HISTORY WITH THIS DEALERSHIP OVER TWO UNRELATED INCIDENTS THAT SHOULD BE DOCUMENTED IN THEIR SYSTEM. ONE INCIDENT WAS ME TAKING VEHICLE IN FOR A 4 WHEEL ALIGNMENT. THEY QUOTED A PRICE, SUPPOSEDLY PERFORMED WORK. WHEN PICKING UP VEHICLE, THEY EXPLAINED REAR END WAS OUT OF ALIGNMENT, BUT THAT THEY DON'T PERFORM REAR WHEEL ALIGNMENTS ON 2013 SENTRAS. I EXPLAINED THE REAR TIRE TREAD WEAR WAS REASON FOR ALIGNMENT. I EXPLAINED THEY NEEDED TO DISCLOSE THAT THEY DON'T ALIGN THEIR OWN VEHICLES PRIOR TO PERFORMING ALIGNMENT SO CONSUMER CAN TAKE VEHICLE TO AN ALIGNMENT SHOP WITH ABILITY TO ALIGN. I DISPUTED CHARGES, AND MANAGEMENT WAIVED. OTHER SCENARIO WAS HAVING A REAR BUMPER COVER PAINTED. PHONE PRICE QUOTE WAS $70 LOWER THAN IN PERSON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11088662April 17, 2018
SERVICE BRAKES
MASTER CYLINDER. ON SATURDAY 1/27/18 I WAS DRIVING MY CAR HOME AFTER MAKING A STOP AND THE BRAKES QUIT WORKING. I HAD TO SLAM ON MY BRAKES TO GET THE CAR TO STOP. I FINALLY GOT HOME AFTER A STRESSFUL DRIVE. I TOOK MY CAR TO ONE SERVICE CENTER THE NEXT DAY (1/28) AND THEY TOPPED OUT THE FLUIDS BUT FOUND NOTHING ELSE WRONG. I GOT IN THE CAR TO DRIVE HOME AND HAD THE SAME ISSUE. THUS, ON MONDAY (1/29) I TOOK THE CAR TO A DOWNTOWN SERVICE CENTER (NON-NISSAN) AND THEY DIAGNOSED THAT THE MASTER CYLINDER NEEDED TO BE REPLACED. I HAD THAT ITEM REPLACED AT A COST OF $732. I THEN SENT A LETTER TO NISSAN REQUESTING REIMBURSEMENT FOR THIS PROBLEM BECAUSE THE CAR WAS ONLY 5 YEARS OLD AND 67000 MILES. NISSAN SAID SINCE I DID NOT BRING IT TO A NISSAN DEALERSHIP AND HAVE THEIR DIAGNOSTICS RUN THEY WOULD NOT REIMBURSE ME. HOWEVER, A WEEK OR TWO EARLIER I WAS AT A NISSAN DEALERSHIP FOR A SHIFT LOCK PROBLEM AND THEY RAN DIAGNOSTICS THEN. THEY TOLD ME THEY COULD NOT RECREATE THE PROBLEM AND DID RUN DIAGNOSTICS. THEY SAID EVERYTHING WAS FINE. AFTER THE MASTER CYLINDER ISSUE, I RECHECKED THAT REPORT AND IT INDICATED THE BRAKE FLUIDS WERE LOW. I ALSO CHECKED THE INTERNET AND RAN ACROSS SEVERAL REPORTS THAT TALKED ABOUT THIS SAME BRAKING ISSUE. NISSAN HAS REFUSED TO DO ANYTHING ABOUT IT SINCE I DID NOT BRING IT TO THEM. HOWEVER, SINCE ITS OUT OF WARRANTY I DO NOT ALWAYS TAKE MY CAR TO A DEALERSHIP - I USUALLY TAKE IT TO A PLACE CLOSER TO MY WORK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11084636April 11, 2018
ENGINE, FUEL/PROPULSION SYSTEM, POWER TRAIN
TRANSMISSSION IS NOT SHIFTING CORRECTLY IT STICKS AND STOP. OUR CAR HAS. 44,000 MILES ON IT. IT SOMETIME WILL NOT GO FORWARD
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11084192April 9, 2018
POWER TRAIN
TL* THE CONTACT OWNS A 2013 NISSAN SENTRA. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED A LACK OF ENGINE POWER AND WOULD NOT ACCELERATE EVEN WITH THE ACCELERATOR PEDAL DEPRESSED. THE FAILURE OCCURRED WITHOUT WARNING. TROPHY NISSAN (5031 N GALLOWAY AVE, MESQUITE, TX) DIAGNOSED THAT THE CVT WAS DEFECTIVE, BUT DID NOT OFFER FURTHER ASSISTANCE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 80,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11083619April 6, 2018
POWER TRAIN
TL* THE CONTACT OWNS A 2013 NISSAN SENTRA. THE CONTACT STATED THAT THE TRANSMISSION FAILED MULTIPLE TIMES. THERE WERE NO WARNING INDICATORS ILLUMINATED BEFORE OR AFTER THE FAILURE. THE VEHICLE WAS TAKEN TO BERMAN NISSAN OF CHICAGO (3456 N KEDZIE AVE, CHICAGO, IL 60618) WHERE THE FAILURE WAS UNABLE TO BE DUPLICATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 20,000. THE VIN WAS NOT PROVIDED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11082693April 3, 2018
POWER TRAIN
CVT TRANSMISSION PROBLEM WHEN GETTING ON RAMPS ONTO THE HIGHWAY, AND NORMAL ACCELERATION, MY VEHICLE IS NOT ACCELERATING. IT IS DELAYED IN ACCELERATION FROM STOPS OR WHEN NEEDING TO PICK UP SPEED SUCH AS ON A RAMP OR WHEN PASSING. IT IS NOT DRIVING HOW IT SHOULD UNDER NORMAL CIRCUMSTANCES. IT IS VERY DANGEROUS WHEN THE VEHICLE DOESN'T ACCELERATE PROPERLY. THIS WILL BECOME FATAL IF NOTHING IS DONE BY NISSAN WHO IS AWARE THAT THE CVT TRANSMISSIONS IN THIS VEHICLE ARE FAILING AND NEEDING REPLACEMENT FAR SOONER THAN THEY SHOULD AND THAT CONSUMERS ARE AWARE OF.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11082177March 30, 2018
SERVICE BRAKES
I WENT TO STOP AT A TRAFFIC LIGHT AND I WAS UNABLE TO DEPLOY THE BRAKES. THE CAR STARTED TO ROLL FORWARD, I THEN TRIED SLAMMING ON THE BRAKES, BUT THE CAR ACCELERATED THROUGH THE INTERSECTION AND I ENDED UP CRASHING THE CAR.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0

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