Nissan Sentra Complaints (2013)

638 consumer complaints on file.

#11119264August 10, 2018
POWER TRAIN
TRANSMISSION SHAKES AND JUDDERS. CAR BUCKS WHEN SLOWING BELOW 15 MPH, CLUNKS WHEN SWITCHING GEARS, RPMS ARE HIGH AND CAR SEEMS STUCK AND CANNOT SWITCH GEARS. IT HAPPENS ON REGULAR STREETS AND THE HIGHWAY AND WHEN ACCELERATING FROM A STOP. THE WORSE IS GOING DOWN AN EXIT RAMP. VERY UNSAFE ESPECIALLY ON THE INTERSTATE TO HAVE THE CAR SUDDENLY BUCK AND LURCH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11118763August 9, 2018
POWER TRAIN, VEHICLE SPEED CONTROL
THE VEHICLE WAS IN MOTION AT 65 MPH ON THE EXPRESSWAY IN HEAVY TRAFFIC. IT STEADILY BEGAN TO DECELERATE, GIVING NO WARNING, WITH NO LIGHTS ON THE DASH OR NOISES. AS I ATTEMPTED TO ACCELERATE, THE VEHICLE WOULD NOT RESPOND TO ACCELERATOR PEDAL INPUT, AND I HAD TRAFFIC MOVING AT A VERY HIGH SPEED AND WAS ALMOST HIT BY ANOTHER CAR ATTEMPTING TO GET ONTO THE VERY SLIM SHOULDER AT LOW SPEED. THE CAR HAD 74,000 MILES ON IT AT THE TIME OF THE INCIDENT, AND HAD EXCELLENT CARE TAKEN OF IT, INCLUDING ITS RECOMMENDED MAINTENANCE. IT WAS PURCHASED BRAND NEW IN DECEMBER 2012, AND I AM THE ONLY OWNER. IT WAS TOWED TO THE DEALERSHIP, WHERE I WAS TOLD I WAS OUT OF THE 60,000 MILE WARRANTY. INITIALLY QUOTED $4500 JUST TO GET THE CAR BACK IN WORKING ORDER, IT TOOK NISSAN CONSUMER AFFAIRS TWO WEEKS TO ARRIVE AT A FIGURE JUST SHORT OF $1100 TO GET MY CAR RUNNING AGAIN. A TRANSMISSION SHOULD NOT FAIL IN A VEHICLE AT ALL, LET ALONE ONE THAT NEW, ESPECIALLY CONSIDERING THE LEVEL OF CARE THAT IT WAS GIVEN. THIS IS A POTENTIALLY VERY SERIOUS SAFETY ISSUE, AS I ALMOST HAD NOWHERE SAFE TO PULL OVER. IF THIS HAD BEEN THE MULTI-LANE HIGHWAY I WAS ON MINUTES BEFORE, I MAY HAVE NOT BEEN OVER TO REACH THE SHOULDER AND COULD HAVE BEEN HIT OR INVOLVED IN A SERIOUS ACCIDENT. UPON DOING SOME RESEARCH I FOUND THIS ISSUE HAS BEEN ENCOUNTERED BY A LARGE NUMBER OF NISSAN OWNERS WITH CONTINUOUS VARIABLE TRANSMISSIONS AND THE COMPANY HAS DONE LITTLE OR NOTHING ABOUT IT, AND HAVE ATTEMPTED TO MINIMIZE THE PROBLEM. BY EXTENDING "FINANCIAL ASSISTANCE" DOWN TO $1100, IN MY VIEW, THEY ARE ADMITTING GUILT AS TO THIS PROBLEM, AS COMPANIES DO NOT GIVE MONEY AWAY. I FEEL CHEATED, AND NOW DO NOT FEEL SAFE DRIVING THE VEHICLE I HAD PAID $21,000 NOT VERY LONG AGO.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11118636August 8, 2018
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, POWER TRAIN
UPDATE SINCE APRIL - PURCHASED CAR 10-22-15 INSPECTION AND SAID IT WAS GOOD. IN 1-14-2016 CAR GROWLING/CITY STREET. AGAIN INSPECTION AND SAID IT WAS GOOD 6-14-16 CAR IN ,CAR GROWLING IN MOTION ON STREET. AGAIN TESTED - GOOD STRANDED (PURCHASED A JUMP START) 8-16 2016 STRANDED IN DRIVEWAY 10-17-17 - TWICE CAR WENT INTO SPORT MODE,ON HIGHWAY (50/60MPH) NO ONE TOUCHED ANYTHING-HANDS ON WHEEL! THEY HAD CAR FOR 12 DAYS AND SAID NOTHINGS WRONG WITH THE TRANS. STILL HAPPENS..AND WORSE. TRANS BLOWS UP WHILE DRIVING CAR. IT WAS AWFUL, HAD WE BEEN GOING 50/60 WE WOULD HAVE BEEN DEAD.NO WARNING LIGHTS- STOPPED DEAD AND ABRUPTLY ON CITY STREET. HAD IT TOWED IN THEY FINALLY ADMITTED IT WAS THE TRANS FROM THE START OCT 2015! HAD TO HAVE A RE-FURBISHED TRANS AS THERE WAS NOTHING LEFT OF THIS ONE,(CAR TOWED IN-WOULD NOT GO INTO ANY GEAR). 1-16-18 CAR IN FOR LOUD RATTLE. THEY SAID IT WAS FROM THE TRANSMISSION BEING REPLACED. STRAIGHTENED THE HEAT PLATE UNDER THE TRANS. STILL RATTLES 3-15-18 WHILE DRIVING WITH THE NEW TRANS. CAR WENT INTO SPORT MODE ON CITY STREET, JUST LIKE BEFORE THE ORIGINAL TRANS EXPLODED. 4-29-18 STRANDED IN DRIVEWAY AFTER DRIVING IT 28 MILES- THE BATTERY WAS DISCHARGING WHILE DRIVING- WE'VE BEEN STRANDED ABOUT 14X'S. TOOK CAR IN -GOT A LOANER. THEY SAID IT MUST BE AN ELECTRICAL PROBLEM AND DID A PARASITIC TEST. NOTHING WRONG 6-26-18 WENT INTO SPORT MODE DRIVING FOR ABOUT 40 SECONDS -PULLED OVER- SHUT OFF MOTOR. 7-26-18 SHIFTED INTO HIGH GEAR AGAIN ON ITS OWN WHILE DRIVING. OUR HANDS ON THE WHEEL, WHEN DRIVING. THE CAR IS ACTING LIKE IT DID BEFORE THE TRANS WAS REPLACED. THEIR NISSAN CORPORATE MAN SAID, IT MUST BE ELECTRICAL WHY WE ARE GETTING STRANDED AND THERE IS DEFINITELY SOMETHING WRONG WITH THE NEW TRANSMISSION THEY PUT IN AS IT'S DOING THE SAME THING AS ORIGINALLY, BEFORE THE CAR EXPLODED AND COULD HAVE KILLED US.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11113592July 25, 2018
POWER TRAIN, VEHICLE SPEED CONTROL
MY 2013 SENTRA IT BEGAN TO JERK AND LOSE POWER WHILE DRIVING. THE CAR REVS UP TO 5000RPMS WENT BACK DOWN TO BETWEEN 3000 AND 4000RPMS. I DROVE TO THE NEAREST AUTO SHOP AAMCO. THE MECHANIC SAID TO SEE IF IT WAS UNDER WARRANTY. HE SAID THERE WERE KNOWN PROBLEMS WITH THE CVT. WE DROVE HOME AND I CALLED NISSAN (8883880318) AND SPOKE TO A REPRESENTATIVE. HE ASKED FOR THE VIN AND TOLD ME THERE WAS A "CAMPAIGN" ON THIS CAR. I ASKED HIM WAS A CAMPAIGN AND A RECALL THE SAME THING, HE SAID THEY WERE THE SAME, DIFFERENT WORDS.. HE TOLD ME THE CVT NEEDED TO BE REPROGRAMMED. HE GAVE ME A DEALERSHIP. I CALLED, MADE AN APPOINTMENT FOR 9:00AM THIS MORNING. WE TOOK THE CAR IN, WAS TOLD THE CAR HAD BEEN REPROGRAMMED. WE DROVE AWAY FROM THE DEALERSHIP, GOT ABOUT ONE BLOCK AND THE CAR BEGAN TO JERK AND LOSE POWER LIKE BEFORE. WE TURNED AROUND AND WENT BACK TO THE DEALERSHIP. I TOLD THE REPRESENTATIVE THE CAR WAS STILL JERKING AND LOSING POWER. SHE SAID I WOULD HAVE TO PAY $99.00 FOR A DIAGNOSTIC TEST. I DID NOT PAY FOR THE TEST BECAUSE THE NISSAN REPRESENTATIVE ON THE PHONE TOLD ME THE REPAIR WOULD BE AT NO CHARGE. WHEN WE GOT HOME, I CALLED NISSAN, AGAIN. I WAS TOLD I COULD NOT TALK TO THE REPRESENTATIVE I TALKED TO YESTERDAY. THIS TIME, I WAS TOLD THERE WAS NO WARRANTY LEFT BECAUSE I HAD 82,000 MILES ON THE CAR. HE TOLD ME THE WARRANTY STOPPED AT 60,000 MILES. I TOLD HIM THE REPRESENTATIVE I SPOKE TO YESTERDAY TOLD ME IT WAS COVERED AND I HAD LOOKED ONLINE AND NISSAN HAD ADDED TO THE WARRANTY TO 10 YEARS OR 120,000 MILES. HE SAID THAT IS NOT FOR MY CAR AND I COULD JOIN A CLASS ACTION LAWSUIT. I TOLD HIM I DON'T WANT TO JOIN A CLASS ACTION LAWSUIT, I NEED MY CAR REPAIRED. PLEASE HOLD NISSAN ACCOUNTABLE TO FIX THESE UNSAFE CARS, BECAUSE, NISSAN KNOWS THERE IS A WIDE SPREAD PROBLEM WITH THE CVT'S. THIS IS UNFAIR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11113451July 24, 2018
POWER TRAIN
I AM REQUESTING AN INVESTIGATION INTO NISSAN CVT TRANSMISSIONS AFTER SUFFERING TRANSMISSION FAILURE AT 70 MILES AN HOUR WHILE ON CRUISE CONTROL ON AN INTERSTATE IN TRAFFIC. RPMS JUMPED UP BUT WAS LOSING POWER AND ENGINE SOUNDED HORRIBLE LIKE METAL ON METAL . ABLE TO GET OFF BEFORE PASSING EXIT AND LIMPED INTO NEARBY GAS STATION. TOWED TO NEAREST NISSAN DEALER AFTER BREAKDOWN AND TOLD A FEW DAYS LATER THAT SOMETHING BROKE INTERNALLY IN TRANSMISSION AND WILL NOW HAVE TO BE REPLACED AFTER 115000 MILES FOR $4000. CAR BOUGHT NEW IN 2013. RESEARCH ONLINE SHOWS AN EXTREME AMOUNT OF THE SAME COMPLAINTS ABOUT NISSAN'S CVT TRANSMISSIONS FOR YEARS AND NISSAN IS NOT ADDRESSING THE ISSUE. NISSAN OFFERED OWNERS OF PREVIOUS MODELS UP TO YEAR 2010 TO DOUBLE POWER TRAIN WARRANTY FROM 60,000 TO 120,000 TO ADDRESS PREVIOUS COMPLAINTS BUT CURRENT OWNERS ARE NOT OFFERED THIS CURRENTLY EVEN THOUGH OBVIOUS PROBLEMS REMAIN WITH THEIR TRANSMISSIONS. THERE HAS TO BE A FAULT WITH THEIR TRANSMISSIONS. COULD YOU PLEASE INVESTIGATE AS NUMEROUS PEOPLE ARE IN DANGER IF FAILURE OCCURS IN TRAFFIC AND ARE SUFFERING FINANCIALLY FROM PAYING FOR REPAIRS FROM THIS PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11112407July 19, 2018
POWER TRAIN
CVT TRANSMISSION FAILED AT 80,000 MILES. $3,700 ESTIMATE TO REPLACE. CAR WON'T ACCELERATE AND COULD CAUSE ACCIDENT IF DRIVEN ON HIGHWAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11110371July 9, 2018
POWER TRAIN
HELLO, I AM A OWNER OF A NISSAN SENTRA SR 2013 AND IT HAS 102,000 MILES ON IT AND THE TRANSMISSION (CVT) HAS FAILED AND MY WIFE WAS STRANDED ON THE SIDE OF A HIGHWAY AND TEMP. OF 100+ FOR 2 HOURS BECAUSE THERE WHERE ENOUGH TOW TRUCKS IN THE AREA TO COME PICK HER AND THE VEHICLE UP. THIS IS VERY UPSETTING, WE HAVE OWNED OTHER NISSAN'S IN THE PAST AND THEY HAD DOUBLE THE MILEAGE ON THEM AND THERE TRANSMISSION HAD VERY FAILED. THERE ARE SO MANY COMPLAINTS HERE AND ON THE WEB WITH REGARDS TO THIS TRANSMISSION (CVT) AND EVEN LAWSUITS. PLEASE NTSB REVIEW THESE'S COMPLAINTS AND THE VEHICLE BECAUSE IT'S ONLY A MATTER OF TIME THAT SOMEONE COULD BE HUT BECAUSE THERE TRANSMISSION FAILED IN THE MIDDLE OF THE ROAD AND THEY COULD GET TO A SAFE AREA.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11109894July 6, 2018
POWER TRAIN
WITH ONLY 69800 MILES 2013 , TRANSMISSION HAS FAILED TO OPERATE . WONT ACCELARATE IN OCASSIONS , AND THE CAR WONT MOVE FORWARD THIS CAN CAUSE A CRASH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11109899July 6, 2018
FUEL SYSTEM, OTHER:STORAGE:FUEL GAUGE SYSTEM
TL* THE CONTACT OWNS A 2013 NISSAN SENTRA. WHILE DRIVING VARIOUS SPEEDS ON SEVERAL OCCASIONS, THE FUEL GAUGE BECAME INOPERABLE. THE CONTACT STATED THAT THE GAUGE FLUCTUATED BETWEEN FULL AND EMPTY. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 91,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11109641July 5, 2018
POWER TRAIN
OUR 2013 NISSAN SENTRA WITH 112K MILES, THE TRANSMISSION HAS STARTED TO SHUTTER WHEN SHIFTING ON CITY STREETS, GETS STUCK IN SECOND GEAR WHEN PULLING ONTO HIGHWAYS ON RAMPS, AND SLIPS WHEN AT HIGHWAY SPEEDS WITH AND WITHOUT CRUISE CONTROL. THIS VEHICLE SAVED MY WIFE'S LIFE WHILE BEING OUR ONLY TRANSPORTATION. SHE HAS SURVIVED 5 CANCERS BUT NOW WE DON'T HAVE RELIABLE TRANSPORTATION. I CAN'T GET THE VEHICLE TO THE DEALER TO HAVE THE TWO RECALLS PERFORMED ON THE AIRBAGS AND ANTI-LOCK BRAKE SYSTEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11109690July 5, 2018
SERVICE BRAKES
BRAKE MASTER CYLINDER MAJOR FAILURE IN WHICH I ALMOST HAD AN ACCIDENT. PEDAL WENT RIGHT TO THE FLOOR AND BRAKES DID NOT FUNCTION!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11104947July 1, 2018
POWER TRAIN
WHILE DRIVING THIS AFTERNOON ON THE HIGHWAY IN CHARLESTON, SC. MY VEHICLE WITHOUT ANY PRIOR WARNING BEGAN REVVING ERRATICALLY GONG HIGH THEN LOW. DURING WHICH TIME MY THE VEHICLE LOSS ACCELERATION WHILE STILL REVVING. IM IN THE FAST LANE!! SO, AS I PROCEED TO MOVE OVER TOWARDS THE SHOULDER IM LOSING POWER, TRYING TO ACCELERATE SO I CAN MOVE AND IT JUST REVS. AS, I MAKE IT ALMOST TOWARDS THE RIGHT LANE I LOSE ALL ACCELERATION!! ALL OF IT!! AT THIS POINT IM SCARED AS ALL GET OUT. I DONT HAVE THE POWER TO MOVE, YET ALL THESE CARS ARE ZOOMING BY ME. MY FLASHERS ARE ON, BUT I AM IN THE LAST LANE OF TRAFFIC. I PUT THE CAR IN PARK, THEN BACK AND DRIVE AND IT STARTS TO ACCELERATE WHEN I HIT THE GAS. JUST ENOUGH FOR ME TO PULL IT OFF OF THE ROAD. THIS IS A VERY SERIOUS ISSUE!! I HAVE 78,000 MILES ON IT, IT HAS BEEN DEALER SERVICED SINCE I PURCHASED THE VEHICLE. NO CHECK ENGINE LIGHTS, NO WARNINGS. HELL, I LITTERALLY JUST HAD IT AT NISSAN OF CHARLESTON LAST WEEK 6/22/18 AND HAD A DIAGNOSTIC RUN ON THE VEHICLE. NOTHING. THESE GUYS ARE GONG TO KILL SOMEONE, I'VE JUST READ TOO MANY REPORTS OF THE SAME THINGS HAPPENING TO OTHER PEOPLE WITH THE SAME MODEL YEAR. PLEASE DO SOMETHING ABOUT THIS BEFORE SOMEONE GETS KILLED OUT THERE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11104707June 29, 2018
POWER TRAIN
TL* THE CONTACT OWNS A 2013 NISSAN SENTRA. WHILE DRIVING 30 MPH, THE VEHICLE STALLED WITHOUT WARNING. ALAN WEBB NISSAN (3608 NE AUTO MALL DR, VANCOUVER, WASHINGTON 98662, (360) 892-9004) DIAGNOSED THAT THE TRANSMISSION WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND PROVIDED THE CONTACT WITH CASE NUMBER: 319-401-85. THE FAILURE MILEAGE WAS 65,600.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11104060June 26, 2018
UNKNOWN OR OTHER
MY CAR HAS A CVT TRANSMISSION AND NISSAN KNOWS THAT THESE CARS AT AROUND 70,000 MILES, THE TRANSMISSION STARTS ACTING UP. I NOTICED THAT MY CAR FELT A LITTLE DIFFERENT WHENEVER I WAS DRIVING IT BUT JUST THOUGHT IT WAS MY IMPRESSION. AS MY HUSBAND WAS DRIVING IT WITH MY TWO KIDS IN THE CAR, THE CAR SHUT OFF WHILE AT A STOP SIGN. IN THE HIGHWAY IT JERKS, SPEEDS AND SLOWS DOWN AT VARIOUS TIMES UNANNOUNCED WHICH MAKES IT VERY UNSAFE TO DRIVE. I CONTACTED NISSAN ABOUT IT AND WAS TOLD THAT I NEED A $4000 TRANSMISSION THAT THEY WOULD'VE REPLACED FOR FREE, BUT UNFORTUNATELY I HAPPEN TO BE 1800 MILES OVER WHAT THE BOOK STATES. IF I KNEW THAT MY CAR HAD A TRANSMISSION THAT IS NO GOOD THAT PUTS ME AND MY FAMILY IN DANGER I WOULD'VE BROUGHT MY CAR IN TO THE DEALERSHIP A LONG TIME AGO. BUT I DIDN'T KNOW AS THERE IS NO RECALL AT THIS POINT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11102941June 21, 2018
ENGINE, POWER TRAIN
WHILE DRIVING THE CAR WILL SUDDENLY STOP ACCELERATING, CAUSING YOU TO HAVE TO LET OFF AND PRESS DOWN AGAIN ON THE ACCELERATOR. THIS OCCURS DURING DRIVING AND AFTER TURNS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11102521June 19, 2018
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
TL* THE CONTACT OWNS A 2013 NISSAN SENTRA. WHILE DRIVING 30 MPH, THE VEHICLE STALLED AND HAD TO BE PUSHED OFF THE ROADWAY. THE VEHICLE WAS TOWED TO THE DEALER (GETTEL NISSAN, 3530 BEE RIDGE RD, SARASOTA, FL 34239) WHERE IT WAS DIAGNOSED THAT THE FUEL PUMP MALFUNCTIONED. THE DEALER STATED THAT THE VEHICLE WAS NOT INCLUDED IN A RECALL. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC FOR THE REPAIRS. THE MANUFACTURER HAD NOT BEEN CONTACTED. THE FAILURE MILEAGE WAS 30,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11102662June 19, 2018
POWER TRAIN
MY CAR HAS A DEFECTIVE TRANSMISSION AND AFTER FURTHER RESEARCH, I FOUND OUT THAT NISSAN NORTH AMERICA WAS AWARE OF THE DEFECT OF THE CVT TRANSMISSIONS AND HIT IT FROM CUSTOMERS. I GOT A QUOTE FROM MY DEALERSHIP FOR $4,300.17 FOR A NEW TRANSMISSION. I HAD TO COME OUT OF POCKET TO FIX IT BECAISE I NEED MY CAR FOR WORK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11102342June 18, 2018
POWER TRAIN
MY 2013 NISSAN SENTRA BEGAN HAVING PROBLEMS WITH ACCELERATION AS WELL AS SHUDDERING HESITATING, DOWN SHIFTING ABOVE 50MPH.,WHINING SOUND FOLLOWED BY THE CHECK ENGINE LIGHT. CARRIED THE VEHICLE TO THE DEALER SHIP TO BE CHECKED OUT. I WAS TOLD THE TRANSMISSION WAS FAILING. I WOULD NEED A NEW ONE. I HAVE ENCLOSED THE INVOICES AS WELL AS MY DIFFERENT STEPS TO TRY TO RESOLVE THIS AS A WARRANTY ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11101754June 13, 2018
AIR BAGS, ELECTRICAL SYSTEM
TAKATA RECALL PASSENGER AIR BAG DOES NOT TURN ON WHEN PASSENGER IS IN CAR WHILE THE CAR IS AND IS NOT IN MOTION. CAR TURNED OFF WHILE PULLING OUT OF DRIVEWAY. MECHANIC CONFIRMED I HAVE A WIRING ISSUE SOMEWHERE WHEN THEY TRIED TO PUT NEW FOG LIGHTS IN AND ISSUE WAS NOT RESOLVED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11099876June 4, 2018
SERVICE BRAKES, ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL
WHEN DRIVING MY CAR ON THE HIGHWAY OR CITY STREETS, I LOSE SPEED AND CAN'T USE PEDAL TO ACCELERATE TO PICK UP ANY SPEED.CAR WON'T GO PASS 20 MPH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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