Nissan Sentra Complaints (2016)

270 consumer complaints on file.

#11133385October 4, 2018
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM, UNKNOWN OR OTHER
I PURCHASED MY CAR IN 2016 WITH ONLY 10 MILES ON IT FROM ME DRIVING OFF WITH IT. I'VE REPLACED THE BATTERY TWICE. IVE HAD MY TRANSMISSION REPLACED WHICH THEY DIDN'T WANT TO REPLACE DUE TO LOW NOISES IT MADE IF I DROVE OVER 10 MPH. THEY REFUSED TO FIX MY CAR FOR THREE MONTHS BECAUSE THE CHECK ENGINE LIGHT WOULDN'T CUT ON FROM THE NOISES IT MADE. NOW MY CAR CRANKS BUT DOESN'T START. ALL MAINTENANCE IS UP TO DATE AND MY CAR HAS 55,000 EVEN TODAY! THE BATTERY IS NOW AND CHARGED. ALL CABLES ARE TIGHT. I HAVE TO GET IT TOWED TO NISSAN TO HAVE IT INSPECTED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11132171September 28, 2018
AIR BAGS
TL* THE CONTACT OWNED A 2016 NISSAN SENTRA. WHILE THE CONTACT'S VEHICLE WAS STATIONARY, IT WAS STRUCK (T-BONED) ON THE FRONT DRIVER'S SIDE DOOR BY ANOTHER VEHICLE. THE DRIVER'S SIDE AIR BAG EXPLODED IN THE CONTACT'S FACE AND METAL FRAGMENTS EXITED FROM THE AIR BAG AMIDST A CLOUD OF THICK, BLACK SMOKE. A POLICE REPORT WAS FILED AS WELL AS TRAFFIC COLLISION INFORMATION. THE VEHICLE WAS TOWED AND DEEMED DESTROYED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE CONTACT SUSTAINED INJURIES TO THE RIB CAGE AND MEDICAL ATTENTION WAS REQUIRED. IN ADDITION, THE CONTACT WAS PROVIDED INSURANCE CLAIM NUMBER: [XXX] REGARDING THE CRASH. THE FAILURE MILEAGE WAS APPROXIMATELY 6,000.*DT INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11129898September 17, 2018
SERVICE BRAKES
ON 11/02/17 BROUGHT THE CAR IN FOR THE BRAKES AND SERVICE SAID THEY COULDN'T GET IT TO SQUEAK WHILE IT WAS AT THE SHOP. WAS IN FOR 1 DAY FOR SERVICE. NOW ITS 1/16/18 BROUGHT THE CAR BACK IN AGAIN AND SERVICE CAN HEAR GRIND/SQUEAK SOUND MILEAGE UNDER 12,000 MILES AND SHOP WANTS TO SHAVE THE ROTORS ON MY CAR AND REPLACE BRAKE PADS. I DO NOT WANT MY ROTORS SHAVED AS THAT MAKES IT ONE LESS TIME I CAN DO THAT IN THE FUTURE. SO SERVICE REPLACES WITH NEW NISSAN ROTORS AND BRAKE PADS. CAR IN SHOP FOR 10 DAYS NOW ITS 8/16/18 CAR HAS LESS THEN 5,000 MILES ON NISSAN FACTORY PARTS AND BRAKES ARE MAKING NOISE AGAIN. MASON IN SERVICE WANTS TO SHAVE MY ROTORS AND REPLACE BRAKE PADS BUT NISSAN DOES NOT WANT TO COVER THEM UNDER WARRANTY. I TELL THEM ITS OK TO SHAVE ROTORS THIS TIME BUT FEEL NISSAN SHOULD HAVE BETTER PARTS. WITH THE FEW MILES THAT ARE ON THE BRAKES AND ROTORS. CAR HAS LESS THEN 16,000 MILES ON IT. CAR IN SHOP FOR ANOTHER DAY. NISSAN HAS A KNOWN PROBLEM WITH THESE BRAKE PADS THEY ARE USING MASON THE SERVICE MANAGER SAID NISSAN HAS A BULLETIN ABOUT THE NOISE THERE BRAKES MAKE. WELL I WOULD HAVE LIKED TO KNOW THAT WHEN I WAS PURCHING THIS VECHILE. AS OF WRITING THIS LETTER THE BRAKES STARTED TO SQUEAK AGAIN. I AM TIRED OF DRIVING THIS CAR IN PUBLIC AND IT SOUNDING LIKE A OLD COP CAR OR TAXI CAB. I BOUGHT A NEW CAR FOR A REASON! SO IN CLOSING THE CAR HAS BEEN IN THE SHOP 12 DAYS SO FAR, HAS HAD NEW BRAKE ROTORS AND PADS REPLACED TWICE AND THE CAR HAS LESS THEN 17,000 MILES ON IT NOW. I GUESS I EXPECTED TO MUCH WHEN I PURCHASED A CAR FOR $25,000 THAT IT WOULD NOT HAVE ANY PROBLEMS AND NISSAN HAS PROVED ME WRONG. WHAT I WOULD LIKE NISSAN TO DO IS PURCHASE THIS VEHICLE BACK FROM ME, WITH A CREDIT SO I CAN PURCHASE A NEW NISSAN WITH NO PROBLEMS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11123261August 29, 2018
AIR BAGS
I GOT INTO AN ACCIDENT GOING 55+ MPH ON THE FREEWAY AND GOT HIT BY A BIG RIG AND NONE OF THE AIRBAGS DEPLOYED. PRIOR TO THIS I HAD TAKEN THE VEHICLE FOR AN OIL CHANGE WHEN I WAS TOLD THE AIRBAGS WERE RECALLED SO THEY FIXED THEM. I WAS HIT BY A BIG RIG WHICH WRECKED MY WHOLE CAR MAKING IT NOT DRIVEABLE THE WINDOWS WERE ALL SHATTERED AND NONE OF THE AIRBAGS WENT OFF. *DT UPDATED 10/17/18*JB
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11120881August 19, 2018
POWER TRAIN
THE TRANSMISSION SHUTTERS AND FAILS TO ACCELERATE IN TRAFFIC. IT STOPPED PULLING ON A BRIDGE ON THE INTERSTATE THIS MORNING ON A STEP INCLINE. THE RPM S BOUNCE BACK AND FORTH. THE TRANSMISSION HAS NOW COMPLETELY FAILED. THE CAR HAS A LITTLE OVER 78,000 MILES ON IT AND HAD DISPLAYING PROBLEMS SINCE 62,000 MILES, RIGHT AFTER THE WARRANTY EXPIRED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11119946August 14, 2018
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM
2016 NISSAN SENTRA SR (CURRENT MILEAGE EST. 60,000 MILES) THE IGNITION ISSUE ON MY VEHICLE HAS STARTED AROUND 20,000 MILES. NORMALLY, THE VEHICLE IS IN MOTION ON A HIGHWAY DURING MY COMMUTE TO AND FROM WORK (WHICH IS 60 MILES A DAY), THE SLIP TRACTION LIGHT STAYS ON FOR DAYS REGARDLESS OF WEATHER CONDITIONS. DURING THIS TIME THE ACCELERATION OF MY VEHICLE IS STALLING. A JERKING MOTION AS I PRESS THE ACCELERATOR. A REPAIR WAS INITIATED BUT NO TO AVAIL, THE ACCELERATION IS STILL STALLING. THERE IS A FAULT IN THE ELECTRONIC STABILITY SYSTEM. WHEN THE CAR IS STATIONARY, THE BRAKE SWITCH ACTS UP AND THE CAR CAN'T TURN ON. THE BRAKE GETS STIFF AND I'M UNABLE TO TURN ON THE VEHICLE FOR 10 -30 MINUTES. PUSHING THE IGNITION BUTTON ALONE, THE CAR WILL LIGHT UP AND THE RADIO WILL TURN ON THEREFORE THERE IS NO ISSUE WITH THE BATTERY. THE BRAKE SWITCH HAS BEEN REPLACED TWICE IN TWO CONSECUTIVE MONTHS. CURRENTLY THIS ISSUE IS OCCURRING WITH A NEW BRAKE SWITCH IN MY VEHICLE. ALSO, IF MY CAR IS PARKED AFTER AN HOUR OR SO , I HAVE DIFFICULTY TURNING ON THE CAR, BRAKE PEDAL GETS HARD AND I WAIT ONCE AGAIN UNTIL THE PEDAL UNLOCKS. AT THE GAS STATION, I TURNED OFF MY VEHICLE TO FILL UP MY TANK, FIVE MINUTES LATER I'M UNABLE TO TURN MY VEHICLE ON, AGAIN BRAKE PEDAL IS HARD. ALL OIL CHANGES AND RECOMMENDED MAINTENANCE HAS BEEN PERFORMED ON MY VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11115299August 2, 2018
POWER TRAIN
TL* THE CONTACT OWNS A 2016 NISSAN SENTRA. WHILE DRIVING VARIOUS SPEEDS, THE TRANSMISSION FAILED TO SHIFT AS INTENDED. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED AT A DEALER. AN INDEPENDENT MECHANIC INFORMED THE CONTACT THAT THE TRANSMISSION FLUID NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE PERSISTED. THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 87,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11115459August 2, 2018
AIR BAGS
I WAS SMASHED IN BETWEEN TWO CARS AT A RED LIGHT. MY AIRBAGS DID NOT DEPLOY. VEHICLE HAS BEEN TOTALED.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11113652July 25, 2018
VEHICLE SPEED CONTROL
CAR IS SLOW TO ACCELERATE ON HIGHWAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11113032July 23, 2018
ELECTRICAL SYSTEM
ASSUMING THIS MAY BE AN ELECTRICAL PROBLEM I COULD NOT START IT HAS PLENTY OF VOLTAGE. MANUFACTUREDDEFECT OF MARCH 11TH FOR SAME MODEL ONLY ONE MONTH SHY OF THE RECALL FROM APRIL 11TH ARE YOU SURE THIS MANUFACTURE DATE DOESN'T HAVE A RECALL AS OTHER BUILT ONE MONTH LATER?LVE ONLY HAD FOR 2 MONTHS AND I'M ALREADY HAVING AN ISSUE. BOUGHT FROM HERTZ CAR SALES IN ROSEVILLE, CAN. NOT STARTING ALL THE TIME JUST GETTING A CLICK SO RULING OUT THE STARTER NOT HAPPY
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11112785July 20, 2018
UNKNOWN OR OTHER
LOUD WIND SOUND WHEN DRIVING PASSES 55MPH ON THE FREEWAY BOTH DRIVER AND PASSENGER SIDE MAKES LOUD HOWLING SOUND AS THE WIND HITS AND CROSSES THROUGH BOTH SIDES OF MY VEHICLE. THE WIND HOWLING SOUND IS REALLY LOUD WHEN MY CAR IS DRIVING AGAINST THE WIND ON THE FREEWAY, I BELIEVE THAT ALL OF THE RUBBER LINING ON DRIVER AND PASSENGER SIDE NEEDS TO BE REPAIRED AND RESEALED CORRECTLY PROFESSIONALLY
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11111975July 17, 2018
POWER TRAIN
TL* THE CONTACT OWNS A 2016 NISSAN SENTRA. WHILE DRIVING 25 MPH, THE VEHICLE STALLED WITHOUT WARNING ON TWO OCCASIONS. THE VEHICLE WAS TAKEN TO SUTHERLIN NISSAN OF FT MYERS (13985 S TAMIAMI TRAIL, FORT MYERS, FL 33912, (239) 415-8600) WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION WAS FAULTY. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 65,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11110002July 7, 2018
AIR BAGS
LETTER RECEIVED FROM NISSAN REGARDING POSSIBLE FRONT AIR BAG PASSENGER SENSOR MALFUNCTION. OUR SENSOR MALFUNCTIONS INCONSISTENTLY WITH THE SAME INDIVIDUAL SITTING IN THE SEAT (WEIGHING 110-115 LBS) WHILE VEHICLE IS IN MOTION; SYSTEM WORKS PROPERLY AT TIMES INDICATING PASSENGER AIR BAG WILL DEPLOY IN AN ACCIDENT, AND THEN AT OTHER TIMES NOTES AIRBAG WILL NOT DEPLOY. WE'RE NOW ENCOUNTERING DIFFICULTIES WITH NISSAN CORRECTING/FIXING THE ACKNOWLEDGED (BY NISSAN) PROBLEM DUE TO THE INCONSISTENT NATURE OF THE ISSUE. CONCERNED THE SYSTEM WON'T WORK CORRECTLY UPON POTENTIAL COLLISION AND REQUESTING THE SENSOR THAT IS MALFUNCTIONING BE REPLACED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11103820June 25, 2018
FORWARD COLLISION AVOIDANCE, SERVICE BRAKES, POWER TRAIN, VEHICLE SPEED CONTROL
NEW CAR WITH SEVERAL INCIDENCES WHEN TRAVELING AT LOW SPEEDS AND NEEDING TO STOP THE VEHICLE THE BREAKS FELT SLUGGISH, THE VEHICLE WOULD NOT STOP WHERE I INTENDED, AND IT MADE SOUNDS. I WENT TO SEVERAL NISSAN DEALERSHIPS AND THEY EACH TOLD ME THE BREAK SYSTEM WAS OK AND I JUST NEEDED TO GET THE FEEL OF A NISSAN SENTRA. I TOLD THEM THAT WAS NOT THE CASE BECAUSE I OWNED SEVERAL NISSAN SENTRAS. THEY SAID THERE WAS NOTHING THEY COULD DO. I INCREASED MY STOPPING DISTANCE BECAUSE I DIDN'T TRUST THE CAR. I GOT INTO A MINOR FENDER BENDER. THE CAR IN FRONT OF ME ONLY HAD A SMALL SCRATCH. I WAS GOING AT LOW SPEEDS WHEN THE CAR IN FRONT OF ME STOPPED. UNDER NORMAL CONDITIONS I HAD PLENTY OF ROOM TO STOP. HOWEVER, MY CAR DIDN'T BEHAVE NORMALLY. I HIT THE BREAK AS HARD AS I COULD, BUT IT WAS SLUGGISH AND STILL MOVING. THE FRONT-END EMERGENCY BREAKING SYSTEM STARTED BEEPING. I COULDN'T SWERVE THE CAR BECAUSE THERE WHERE CARS ON MY SIDES. I CONTINUED HITTING THE BREAK AS HARD AS I COULD, AND MY SYSTEM BEEPED AND FLASHED AGAIN. THE SYSTEM COULDN'T FULLY STOP THE CAR EITHER. BEFORE MOVING MY CAR I CALLED THE NISSAN NUMBER THE MANUAL SAYS TO CALL. I TOLD THEM WHAT HAPPENED AND ASKED THEM TO GET THE EVENT DATA RECORDER INFORMATION. THEY TOLD ME TO BRING IT TO A DEALERSHIP. THE DEALERSHIP SAID THEY ONLY DOWNLOADED CODES AND WHAT I WAS DESCRIBING WAS THE TRANSMISSION AND AFTER LOOKING INTO IT THEY DECIDED THEY WOULD REPLACE A VALVE IN THE TRANSMISSION UNDER WARRANTY. THEY SAID THAT A PART ALSO NEEDED REPLACING BECAUSE OF THE ACCIDENT. THEY SAID THE PART WAS ON BACKORDER. I ASKED FOR DOCUMENTATION OF WHAT THEY WERE GOING TO DO TO MY CAR AND THEY REFUSED AND SAID I WOULD GET IT AT THE END. NOW THE PART IS FURTHER BACKORDERED. THEY WON'T PAY FOR A RENTAL AND ARE NOW SAYING THAT IF I WANT OUT OF MY LEASE THEY NEED TO DO AN 8 WEEK INVESTIGATION. I WANTED THE INVESTIGATION OVER 2 MONTHS AGO!
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11102738June 20, 2018
ELECTRICAL SYSTEM, ENGINE
WHILE BRAKING THE AIR CONDITIONING SHUTS OFF. THE DEALER SAY THEY HAVE "FIXED" THE PROBLEM TWICE AND THEN ON MY 3RD ATTEMPT TO HAVE IT FIXED THEY INFORMED ME IT IS A "NORMAL WORKING CONDITION" THEY THEN TOLD ME I WAS TO BE REMOVED FROM THEIR SURVEY LIST BECAUSE OF A POTENTIALLY BAD REVIEW AND THEN WAS TOLD I COULDN'T BRING THE CAR BACK FOR THIS ISSUE ANYMORE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11101261June 11, 2018
STRUCTURE:BODY, SERVICE BRAKES, WHEELS
I PURCHASED A CAR FROM WILSON MOTOR COMPANY AND WAS TOLD IT WAS ONLY USED AS A RENTAL BY THEIR CUSTOMERS WHILE THEIR CAR WAS IN THE SHOP. I HAVE HAD ISSUES WITH THE CAR AND THEY HAVE FOUGHT ME ON WARRANTIES TO COVER. WHEN I WENT TO A DIFFERENT DEALERSHIP THEY PULLED THE AUTOCHECK REPORT TO FIND THAT THE CAR HAD BEEN PURCHASED FROM AN AUCTION IN CA AND IS SHOWING A TITLE BRAND FOR FRAME OR STRUCTURAL DAMAGE RECORD AND A POSSIBLE ODOMETER ROLLBACK. THE TIRES ARE WEARING UNEVENLY AND ARE NOT SAFE AND I HAVE ALREADY REPLACED THE BRAKES OUT OF MY POCKET. I CAN'T TRADE THE CAR IN DUE TO THIS REPORT. I WAS LIED TO AND NOW I CAN'T GET WARRANTY SERVICE OR ABLE TO TRADE THE CAR IN FOR SOMETHING ELSE. I CANNOT GET THE GENERAL MANAGER TO RETURN MY MESSAGES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11090209April 26, 2018
UNKNOWN OR OTHER
ONGOING AND SIGNIFICANT ACCELERATION PROBLEMS; MOST NOTABLE WHEN ATTEMPTING TO ACCELERATE FROM A STOPPED POSITION TO 40-45 MPH. THE RPMS WILL REV BETWEEN 5-6 (BUT STILL STRUGGLE). ONCE THE CAR HITS AROUND 40MPH THERE ARE LESS PROBLEMS. OCCASIONALLY FEEL THAT THE CAR IS STALLING OUT AT HIGHER SPEEDS (IE ON HIGHWAY). PROBLEMS ARE INTERMITTENT, MOST NOTABLE WHEN CAR IS COLD. REPORTED TO DEALERSHIP, BROUGHT IN FOR CHECK. THEY COULD NOT IDENTIFY ANY RELATED 'COMPUTER CODES' - FEEL I AM BEING IGNORED DESPITE MAJOR SAFETY ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11088652April 17, 2018
UNKNOWN OR OTHER
WIND NOISE FROM A-PILLAR AT HIGHWAY SPEEDS WITH HEAVY HEAD WIND OR CROSS WIND THAT SOUNDS AS IF THE CAR IS HOWLING OR HONKING ABOVE 55 MPH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11083095April 3, 2018
AIR BAGS
TL* THE CONTACT OWNS A 2016 NISSAN SENTRA. WHILE THE CONTACT WAS AT AN INTERSECTION, ANOTHER VEHICLE CRASHED INTO THE FRONT END OF HIS VEHICLE. THE SPEED WAS UNKNOWN. THE AIR BAGS DID NOT DEPLOY. THERE WERE NO INJURIES AND A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A TOW YARD. IT WAS UNKNOWN IF THE VEHICLE WAS DESTROYED. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED. THE FAILURE MILEAGE WAS UNKNOWN. *TT *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11076819March 8, 2018
ENGINE, FUEL/PROPULSION SYSTEM, VEHICLE SPEED CONTROL
ON A RECENT TRIP I NOTICED A SURGE IN RPM'S ON THE CAR. ON CRUISE AT 70 MPH THE RPM WOULD BE AROUND 20,000. IT SURGES TO 35,000 OR HIGHER. IT SEEMS TO BE GETTING WORSE AND AT LOWER SPEEDS NOW.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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