Nissan Rogue Complaints (2020)

153 consumer complaints on file.

#11773046October 22, 2026
STEERING
The steering wheel completely detached while I was driving, resulting in a car accident and totaled car. The first responders stated that they “have never seen anything like this before. Steering wheels no not typically detach in this manner.”
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11767754September 29, 2026
ENGINE, ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM
On Thursday, XXX at 14:44 pm while driving on route 202 in [XXX], the car made a loud popping sound from under the hood, followed by other metallic sounds, then all dashboard warning indicator lights flashed & the accelerator stoped working. As the car was being steered to the shoulder, a huge plume of black smoke rose from under the hood followed by a roaring fire 🔥 from under the hood. As per our written correspondence to USAA, Our insurance company is conducting a forensic cause/analysis. We have no definitive causation determination as of this writing. The car is available for inspection at the police private towing facility. The police & fire department closed route 202 to battle the car fire. No dealer has examined the car remains, to our knowledge, as of yet. The warning lights appeared almost simultaneously as the loud popping sound and other under hood metallic sounds. The insurance company said they will conduct a forensic source /cause analysis investigation. We will report this car fire next to Nissan consumer safety and both organizations can coordinate investigations, as far as we anticipate. Not applicable regarding reproducing the massive car car. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11763170September 9, 2026
ELECTRICAL SYSTEM, STRUCTURE:BODY
While trying to get into my vehicle my door wouldn't open. I had to open it manually with my key. Once inside, I noticed the door locks Also wouldn't lock or unlock my driver's side door. After searching into this, I fear if I dont manually lock it while in use (driving) my car door can fly open.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11762518September 7, 2026
SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: WARNINGS
My front and back auto collision breaking sensor keeps going off as if something is in front of me. It’s not in the back as well. Also will indicate on my dash that there is a vehicle following me too far fast or too close and there will be nothing behind me. This is very scary when I first started happening. I looked it up online and a lot of vehicles are having problems with this as well as the break, actually stopping and not being able to release as a mother that travels with three children daily and take care of patients in my vehicle. This is very concerning. on the form it only allows you to give one pacific date but this is an ongoing issue. I would say on average. I see this sensor go on my dashboard at least 10 to 12 times a month. It eventually goes off, but I’m very fearful that I will be driving in the brake system will activate due to the faulty system sensors for the front and back.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11760422August 28, 2026
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
Vehicle Information: 2020 Nissan Rogue Component: Structure/Doors Latch/Lock/Linkage Description of Incident: I am writing to report a serious safety defect regarding the front door lock actuators on my 2020 Nissan Rogue. Without warning, the front door lock actuator(s) completely failed, rendering the electronic locking and unlocking mechanism useless.This is a critical safety hazard. When the actuator fails, the door can become jammed and I cannot lock my front doors. In an emergency situation or a motor vehicle accident, first responders would not be able to open the doors from the outside, and occupants would be trapped inside due to this component failure. In safety situations I am unable to use the fob to unlock/lock the doors nor the buttons inside the car to lock/unlock. This is a well-documented and widespread issue with the 2014–2020 Nissan Rogue generation. Nissan is aware of this defect but has not issued a recall. I am requesting that the NHTSA launch an official safety investigation into Nissan's door latch and actuator assemblies before this defect results in a severe injury or fatal entrapment.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11760500August 28, 2026
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, SEATS, ELECTRICAL SYSTEM
Drivers seat, unsafe movement wall car in motion, and when applying Brake. Seat lever at times constantly drains battery rear and forward motion sensor applies brakes when nothing obstructing rear seat belts have made it difficult to either secure or unsecure passengers door locks on driver side need to go around through passenger to unlock. We have taken in the gate to be fixed because the rear gate hatch comes down on its own so many issues with this vehicle. There are documentations at the dealership with service advisor in capital Auto Mall Parkway, Nissan. San Jose, California.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11736592May 8, 2026
STRUCTURE:BODY
The door lock actuator no longer reliably locks or unlocks the driver's door.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11734239April 28, 2026
ELECTRICAL SYSTEM
Driver's side door locks intermittently will not lock or unlock with button or intelli key fob. Requiring to use manual key inside intelli key to unlock/lock car or manual inside lock itself. Multiple people have filed complaints about this. There is even a class action lawsuit. Something should be done to force Nissan to do a recall instead of saying we can fix it for $700. I understand that some may not see this as a specific safety issue but when coming to your car in a dark parking lot and having to search for the key to manually unlock it, feels a little like a safety issue to me. Thank you for your time.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11730252April 9, 2026
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
The front passenger door lock does not fully engage or disengage with the key fob or when putting the car in park. The lever must be maually controls by hand to unlock or lock the door.0
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11730273April 9, 2026
ELECTRICAL SYSTEM
The 2020 Nissan rogue as I was driving, started smoking, then stalled. I immediately got out and popped the hood and there was flames everywhere. Entire engine bay burned. I saved the car from burning completely by dumping water. As I was in a national forest, that is very acceptable to wildfires. Fire department and fire investigator came out. Fire investigator said it was of his opinion that it started on the passenger side, electric cooling fan for the radiator. Which I agree after looking at the aftermath and noticing where to fire was coming from as I was putting it out.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11729612April 7, 2026
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, SERVICE BRAKES
Today when we attempted to back out of our driveway, the ABS came on unexpectedly and stopped the vehicle for no reason (spilling my hot coffee in my lap). I set the parking brake and got out of the car and walked around the back but there was no obstacle in the way or under the vehicle. I got back in, tried again and it locked up again. I then backed up the rest of the way, shifted to drive and drove it for a few minutes without incident. About 1/2 hour later, my wife experienced the exact same thing backing out of the driveway. Recently, the vehicle was struck in the rear corner (passenger side) and was repaired with no apparant issues by a professional body repair shop. I can see this is a common problem (many internet posts), and I want to report it since no recalls are in place. This is DANGEROUS and has also happed to drivers when driving at highway speeds. This MUST BE ADDRESSED or you guys (NTSB) have no purpose to exist anymore. Please make it happen.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11726698March 24, 2026
SEATS
Driver Seat moves forward when brakes are applied - yes the seat and vehicle can be available anytime for inspection. When ever the brakes are applied the driver seat moves towards the steering wheel and windshield. I am concerned the seat will fail altogether and slam me into the windshield and steering wheel. It is not locked into place or something else is failing. Jeff Wyler Dealership in Fairfield Ohio provide an estimate of $2400 to replace the railings. I see this issue is occurring with other 2020 Rogues according to the internet. There is a recall for the 2021, 2022 and 2023 models for the issue. No lights or warnings on now or prior. We bought the vehcile used from a dealer in Nov 2025 and this occurred shortly thereafter. It is possible the dealer know about this issue and did not to fix or divulge to customer.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11725745March 20, 2026
UNKNOWN OR OTHER
Was driving west bound on I565 & heard a loud pop. Panoramic roof BURST spontaneously
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11725414March 18, 2026
ELECTRICAL SYSTEM
UNKNOWN Driver door will not lock via key fob or button. Actuator appears to be faulty. Car has been left unlocked without me knowing numerous time. I have to manually lock/unlock the door. It does stay locked durning driving but, may be manually locked. The auto lock safety feature no longer works.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11724899March 17, 2026
SEATS
The contact owns a 2020 Nissan Rogue. The contact stated that while driving at various speeds, the front driver’s side seat failed to remain in a locked position as intended, and the seat moved while the vehicle was in motion. The local dealer was contacted. The vehicle was not repaired due to the cost. The manufacturer was made aware of the failure. The failure mileage was approximately 60,000
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11719270February 20, 2026
UNKNOWN OR OTHER
Rear windshield exploded when I closed my driver side door upon entering my car. After I had it replaced my door does not work properly now. It opens all the way then closes part way. Tried to reset but doesn't work.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11718110February 15, 2026
STEERING, SUSPENSION
My 2020 Nissan Rogue has 28,000 miles. It was purchased new in June 2021. I began hearing a knocking noise that seem to migrate around most areas of the car almost a year ago (early 2025). The Nissan dealership now tells me that all the bushings in the suspension/steering system are failing. When I looked online, and there are apparently thousands of this failure reported for the Nissan Rogue dating back to before 2018 models. This is widely reported a systemic problem with the Nisan Rogue. It involves serious safety issues. How can it not be subject to recall?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11707500December 29, 2025
UNKNOWN OR OTHER
Malfunction light appears. Car slows and full pressure on gas pedal causes car to "bulk" (increase then decrease in speed with jerking feeling). Eventually check engine light appears. Have taken to dealership, but because no lights appeared while there they could not find any problem. Told to bring to them when light is on , however this happens most often when they are not open. Now (12/26/25) being told they are booked out for 3 weeks before they can even check it and if no warning lights on, they can not diagnose problems. This problem is intermittent and started more than one year ago with at least 4 trips to dealership.1
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11705154December 15, 2025
ELECTRICAL SYSTEM, ENGINE
Started the car and then the engine caught fire. Front of the car is completely charred and fire had to be put out by the fire department. Car is totaled now. This complaint has been raised with Nissan Consumer Affairs.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11704685December 12, 2025
ENGINE
The contact owned a 2020 Nissan Rogue. The contact stated while driving approximately 20 MPH during rush hour traffic, the contact became aware of a chemical odor, and within seconds there was black smoke entering the cabin of the vehicle. The contact immediately pulled over and there were flames coming from under the hood. The contact stated that there was a MIL warning light illuminated after the flames started. The contact was locked and trapped inside the burning vehicle. The contact was frantically trying to roll the windows down because the vehicle failed to turn off. The contact was then able to roll the rear driver’s side window down and a bystander was able enter into the rear driver side window, unlock the door, and pull the contact from the vehicle. The Fire Department was called to the scene and extinguished the fire. The vehicle was first towed to Redmond Towing in Alexandria VA and was deemed to be a total loss. A Police Department and Fire Department report was taken at the scene. The contact refused treatment at the scene but was later taken to Urgent Care by her husband to be treated for smoke inhalation. The cause of the fire was not yet determined. The manufacturer was notified of the failure. The local dealer was not contacted. The failure mileage was 27,000.
Crash:
No
Fire:
Yes
Injuries:
1
Deaths:
0

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