Nissan Rogue Complaints (2017)

600 consumer complaints on file.

#11615589September 20, 2024
UNKNOWN OR OTHER, ENGINE
What component or system failed or malfunctioned, and is it available for inspection upon request? Transmission failed at 35K miles. I am getting the car fixed. we can ask nissan dealership to share failed transmission for inspection How was your safety or the safety of others put at risk? Car was missing when driving and completely lost transmission. Car woudnt move when out in gear. I had to get car towed to mechanic and nissan service center Has the problem been reproduced or confirmed by a dealer or independent service center? Yes, NISSAN dealership confirmed that transmission has failed and needs to be replaced with new Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? Yes, inspected by NISSAN service center Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? No Warning messages in the car. The same day while driving, engine started missing. Same day, it stopped moving completely. Summary: Extremely disappointed with my 2017 Nissan Rogue. At just 35,000 miles, the transmission failed due to a known manufacturing issue. Car will not drive anymore when put in gear. Despite a $277.7 million settlement for defective CVT transmissions in vehicles like mine (2014-2018 Rogues), Nissan refuses to cover my full repair costs. Nissan, why aren’t you standing by your commitment to fix this? Loyal customers deserve better! [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11615362September 19, 2024
POWER TRAIN, VEHICLE SPEED CONTROL
While taking off from a stoplight, the car did nothing when I pushed on the gas-then it jumped into gear & took off abruptly. This has happened multiple times. Just last week, I was driving & it started revving at higher rpm’s. I had to pull over and shut the car off and restart.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11615476September 19, 2024
ENGINE
There’s a problem with the transmission. The car was not accelerating so my mechanic looked at it and determined it need a new transmission. The car only has 81,300 miles on it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11614857September 16, 2024
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
The contact owns 2017 Nissan Rogue. The contact stated while driving 45 MPH, the vehicle stalled and decelerated with the accelerator pedal being depressed. The contact stated that the vehicle failed to accelerate as intended. The check engine warning light was illuminated. The vehicle was not taken to an independent mechanic or a dealer. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was 100,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11614963September 16, 2024
ELECTRICAL SYSTEM
See attached complaint with all the details. The facts, and photos correspond to the ongoing issue with Route 33 Nissan. Timeline of events correlate with the recall.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11614623September 14, 2024
UNKNOWN OR OTHER
Three times in recent months vehicle has responded sluggish after coming to a stop. Two of those times were extended periods in stop amd go traffic greater than 20 minutes. 8/10/2024 event inexplicable as had stopped briefly and only driving for 5-10 minutes. Gas pedal must be fully depressed to get vehicle to move. When it finally responds it barely moves, RPMs Rev to 3,000 and stay there. In most recent episode 9/12/2024 I realized gas pedal was responding sluggishly after stopping for a light, but seemd to get in gear as normal. At 8 miles vehicle would barely resume rolling after a stop, gas pedal had to be floored, engine revved to 3,000 RPMs and acted like stuck in wrong gear, same as other 2 events. Like other times, no warning lights or gauges before or during event. After turning off vehicle and back on it returned to normal function, no indication there had been a problem. Not sure if this is a transmission problem or a computer problem, but a search of the internet reveals this is a common problem for Nissan Rogue owners. Many accounts read similar to mine. Not sure I can trust this vehicle anymore.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11614423September 13, 2024
SUSPENSION
I was informed by a Nissan dealership over 3 years ago that both inner tie rods on my 2017 Nissan Rogue have play in them. The vehicle had less then 30,000 miles on it and was never in an accident nor was it ever driven off roads. They told me it would cost over $2,000.00 to make the repair because the tie rods were part of the power steering rack. In other words to replace the inner tie rods they had to replace the power steering rack as well. The vehicle was manufactured in Korea. I complained that this failure in the tie rods had to be a manufacturing defect but Nissan refused to cover the repair because my three year new car warranty expired. I just recently read that the NHTSA in August 5th of 2024 began an investigation on this matter with the 2021 model year Nissan Rogue SUV. I believe this matter is just not for the 2021 model year but at least model year 2017.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11612921September 5, 2024
AIR BAGS
What component or system failed or malfunctioned, and is it available for inspection upon request? The airbag system in my 2017 Nissan Rogue malfunctioned. The airbag warning light turned on, indicating a potential failure in the system. The vehicle and its components are available for inspection if needed. How was your safety or the safety of others put at risk? The malfunctioning airbag system compromises the vehicle's ability to deploy airbags in the event of a collision, putting my safety and the safety of others at risk. If the airbags do not deploy correctly during an accident, it could lead to severe injuries or even fatalities. Has the problem been reproduced or confirmed by a dealer or independent service center? Yes, the problem has been confirmed by a Nissan dealership. They informed me that the airbag system malfunctioned due to a defect in the sensor, and they recommended a repair costing approximately $4,000. However, they stated that the repair would not be covered under warranty. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives, or others? The vehicle has been inspected by a Nissan dealership, which confirmed the issue with the airbag system. The vehicle has not been inspected by police, insurance representatives, or other independent service centers. Were there any warning lamps, messages, or other symptoms of the problem prior to the failure, and when did they first appear? Yes, the airbag warning light turned on, indicating a malfunction in the system. This warning light first appeared approximately a week ago.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11611605August 29, 2024
AIR BAGS, SEATS
The contact owns a 2017 Nissan Rogue. The contact stated that the front passenger's side air bag and seat belt warning lights were illuminated. The vehicle was taken to the dealer, where the front passenger's side seat sensor was replaced; however, the failure persisted. The dealer contacted the manufacturer, and the manufacturer advised the dealer that the front passenger seat needed to be replaced. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 16V244000 (Air Bags); however, the VIN was not included. The manufacturer was notified of the failure. The failure mileage was approximately 75,191.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11611111August 27, 2024
ENGINE
Radiator cooling fan defect that causes safety hazards and costly repairs. There's even an active class action claim filed against Nissan in Tennessee federal court Case No.[XXX]. My vehicle has been inspected by an independent service center who agreed and acknowledged the shop has experienced multiple customers who've had the same issue and repairs needed, with 2016-2020 Nissans especially. The dealership itself quoted $1800 for repairs! I'm a pretty proactive person, so caught the issue before my engine overheated and any warning lights turned on, but noticed when the radiator fan stopped turning once car was idled. Just want to make NHTSA aware of this ongoing issue and danger this can potentially be for Nissan consumers. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11610748August 25, 2024
SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
I was drivin during the day with no one in front of me and all of a sudden the car was beeping, an alert flashed on the dash and my car skidded to a stop. The alert flashed so quickly I wasn’t able to see what it was and I had no control over my car. Fortunately no one was behind me.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11610654August 24, 2024
POWER TRAIN
The transmission on my 2017 Nissan Rogue is failing. I was driving from Queens, New York towards my home in New Jersey with my 10 year old nephew. There was a lot of stop and go traffic. Once I got into Manhattan, I noticed my car was having a hard time accelerating. The RPMs would go up to 4 but my car wouldn't go pass 40 miles on the speedometer. I pulled over to the side and turned off and turned on my car to try to reset it. It worked and I was able to continue driving. However, when I got to the Lincoln Tunnel entrance, the same issue was happening. Because it was stop and go traffic. I decided to again turn off and turn on my car. This time, when I tried turning it on, the car wouldn't turn on. I attempted it again and on the 3rd try, I was able to get it started, the check engine light came on, but the car drove fine until I got home. I took it to the dealership the next day, and they told me the transmission is failing and it would cost me $6200 to replace it. I asked if there was a recall on it, they said there was but my warranty expired. I thought the warranty was extended for another 10 years. Is this not the case? I'm confused by what I'm reading online. Is my dealership required to replace my transmission at no cost? This is a pretty dangerous situation as I don't feel safe driving my car anymore, it was especially scary since I had my nephew with me.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11607916August 12, 2024
STRUCTURE
The contact owns a 2017 Nissan Rogue. The contact stated that there was mold on the front passenger's side floor and underneath the front passenger's side seat. The vehicle was taken to an independent mechanic, where it was determined that water had leaked into the vehicle due to a clogged sunroof drain. The vehicle was repaired; however, the failure recurred. The contact stated that the front driver's side floor was soaking wet, and there was water underneath the front driver's side seat. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was unknown.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11606743August 6, 2024
POWER TRAIN
Transmission stalling when engine is hot. Constantly having putting my entire family’s life in danger as when pressing the gas pedal it does not respond right away. Please make this a recall as so many people are having the same exact issue!! This is not an affordable fix! Nissan needs to make this right.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11603255July 18, 2024
ELECTRICAL SYSTEM
The contact owns a 2017 Nissan Rogue. The contact stated that while driving at various speeds, there was an electrical burning odor coming from the driver's side with an unknown warning light illuminated. The contact stated that the vehicle was previously serviced under an unknown recall; however, the failure persisted. The vehicle was taken back to the dealer where the contact was advised to contact the manufacturer for assistance. The manufacturer was made aware of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 165,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11603278July 18, 2024
UNKNOWN OR OTHER, POWER TRAIN
The transmission went out. It will cost 9000 dollars to fix. The dealership not Nissan warned me about this
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11600829July 10, 2024
VEHICLE SPEED CONTROL, ENGINE, POWER TRAIN
Car stops accelerating when the engine get hot. It happens all the time. I was not made aware of any issues with the car when I purchase it . This apparently is a known issue and a teenager drives the car. Mechanic states the whole transmission needs to be replaced.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11597572June 28, 2024
ENGINE, FUEL/PROPULSION SYSTEM, WHEELS
I was driving on [XXX], close to [XXX] but my lights ( engine and tire were on ),when suddenly I lost the control and I hit on the wall. The steering wheel was a little hard and the mechanic told me my CATALYST wasn't good( engine and tire sensor aren't working correctly ). I thought it was my last day because that freeway is a little hight. I imaged my car flying. ALSO I HAVE 1 ACCIDENT . I CRASHED ONE CAR BUT IT WASNT MY BLAME. The car lost the control. Now I have to pay but it is expensive for me INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11594837June 17, 2024
ENGINE
My daughters vehicle 2017 Nissan Rogue has been jerking for months now. No check engine has been on. I have been told it is likely a transmission problem After doing some research this has been an ongoing problem with the Nissan Rogue but no recall has been issued in the state of Oklahoma. It also doesn’t help that it has over 100,000 miles now. This is not an affordable fix but Nissan needs to fix it and others who are having the issue before someone gets hurt or it causes accidents If a recall and settlement has been made in other states all states should have been included Nissan knew this was a problem and failed to handle it accordingly
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11594646June 16, 2024
POWER TRAIN
CVT transmission started making the car not accelerate and was sluggish. It actually ended up stopping in the middle of freeway traffic. I had to turn the car off and then back on but it still was having high RPMs without accelerating.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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