Nissan Rogue Complaints (2017)

600 consumer complaints on file.

#11655344April 18, 2025
POWER TRAIN
Complaint Summary: I am filing a safety complaint regarding the CVT transmission failure in my 2017 Nissan Rogue, which occurred at just 49,000 miles—well below what would be expected for a critical drivetrain component. This failure happened suddenly and without warning while I was driving out of state on a highway with my [XXX] and [XXX] children in the vehicle. The car lost power and stranded us on the side of the road, creating a dangerous and stressful situation. I have since been quoted $6,000 for a replacement transmission, which is an excessive cost for a vehicle with such low mileage and no prior transmission issues. Nissan has refused to offer any goodwill assistance, despite known widespread issues and prior class action lawsuits concerning defective CVT transmissions in their vehicles. This failure represents a serious safety hazard, especially considering how it occurred while traveling at highway speeds. I strongly urge NHTSA to investigate the prevalence of CVT transmission failures in the 2017 Nissan Rogue and other similar models, as this issue appears to be systemic and potentially life-threatening. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11654996April 16, 2025
SERVICE BRAKES, HYDRAULIC
The contact owns a 2017 Nissan Rogue. The contact stated while at a red light, the vehicle stalled. No warning light was illuminated. The failure had occurred on several occasions. The vehicle was taken to an independent mechanic where it was diagnosed and determined that the braking system needed to be replaced. The vehicle was repaired; however, the failure persisted. The vehicle was taken back to the independent mechanic where it was diagnosed, and it was determined that the braking system needed to be replaced. The vehicle was repaired; however, the failure persisted. The vehicle was taken back to the independent mechanic was diagnosed and again determined that the braking system needed to be replaced. The vehicle was repaired; however, the failure persisted. The manufacturer was notified of the failure. The failure mileage was approximately 140,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11653608April 9, 2025
POWER TRAIN, WHEELS
Car had scheduled routine maintenance done on February 15, 2025 where tires were rotated and balanced. About a month later, the rear differential failed. Car only has 87,000 miles on it and was not driven in any excessive manner. Wheel bearings made noise for two days and then the differential failed before car was able to be seen by the repair shop. This is an example of a critical flaw in the differential and is extremely dangerous because it could have seized up while I was driving my daughter to preschool. Vehicle has inspection report from two different repair shops (one being the dealer) confirming failure of rear differential. No warning lamps, messages, or othe symptoms of the problem prior to the failure, only two days of noisy wheel bearings indicating they needed replacement. Nissan issued service bulletin NTB10-0291 regarding this problem but no recall has been ordered. When can I expect a recall?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11653682April 9, 2025
POWER TRAIN
Miles: 47,788 Started hearing noise under the car, noise increases the more I accelerate and becomes very noticeable and annoying. Went to Nissan to diagnose, seems the transfer case oil has metal shavings and is the cause of the load noise. Nissan recommends to replace the transfer case and transmission as they usually will go together. The damage is internal and there is no external sign of damage and no oil leaks from both transmission and transfer case. I explained since the damage is internal and I had no hand in causing this damage it must be a manufacturer defect. Nissan replied that the warranty expired on July 2024 and will not be able to cover this damage and asked me to replace both transmission and transfer case for $15k.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11650863March 26, 2025
ENGINE, POWER TRAIN
The contact owns a 2017 Nissan Rogue. The contact stated while driving at undisclosed speeds, the vehicle lost automotive power. The check engine warning light was illuminated. The vehicle was scanned with an OBD2 scanner with a transmission sensor failure. In addition, several days later, while driving at an undisclosed speed, the vehicle lost automotive power. The contact pulled over to the shoulder of the road, where an independent mechanic arrived at the scene and diagnosed the vehicle. The contact was informed that the transmission needed to be replaced. The vehicle was towed to a local garage. The local dealer was contacted. The manufacturer was not made aware of the failure. The failure mileage was approximately 100,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11649395March 20, 2025
ELECTRICAL SYSTEM
The contact owns a 2017 Nissan Rogue. The contact stated that water was leaking into the vehicle and causing the carpet to become wet. The contact stated that the passenger’s side front and rear carpets were wet, and the driver's side carpet was wet occasionally. The contact stated that the water was causing a short circuit with several unknown warning lights to be illuminated. The contact was unable to move the vehicle. The contact stated that the vehicle was towed to a dealer who diagnosed the vehicle and determined that the ADAS control unit was corroded and needed to be replaced. The vehicle was not repaired. The contact stated that the water intrusion had occurred for several years prior to the failure. The contact stated that other repairs were completed due to water intrusion. The contact had researched online and related the failure to NHTSA Campaign Number: 22V875000 (Electrical System); however, the vehicle was not included in the recall. The manufacturer was not informed of the failure. The failure mileage was approximately 58,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11648224March 13, 2025
AIR BAGS
Took car to local mechanic for airbag light. The passenger seat sensors register that someone is not sitting in the seat when someone is. The passenger seat OFF light is constantly on regardless of someone in the seat. Mechanic tried to reprogram and fix the car computer. That did not work so mechanic took the rogue to the local Nissan to have them reprogram the computer. The dealer could not reprogram it. The next solution was to replace the passenger seat sensors or the entire passenger seat and then reprogram the computer. Elected to not fix this as this was a similar from a recall of 2016 and earlier Nissan rogues.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11642560February 13, 2025
SERVICE BRAKES, AIR:ANTILOCK:ABS WARNING LIGHT, STEERING
The contact owns a 2017 Nissan Rogue. The contact stated that while his wife was driving at 30 MPH just after a snowstorm, approaching an intersection, and attempting to slow the vehicle, the ABS failed to prevent the brakes from locking, causing the vehicle to skid. As a result, the driver briefly lost control of the vehicle, which left the roadway and only came to a complete stop after colliding with a snowbank approximately 200 yards from the roadway. The contact also stated that at that same moment, his wife became aware that the electronic power steering was not functioning properly, requiring increased effort in her attempt to regain control of the vehicle. The side curtain air bags were deployed. No warning lights were illuminated. The vehicle was towed to the dealer, who had yet to provide a diagnosis. The vehicle was not repaired. A police report was filed, and injuries were reported. The contact stated that he and his wife both sustained various injuries as a result of the failure: scratches, bruises, and burns possibly caused by the curtain airbag deployment. However, they did not immediately seek medical treatment but planned to at a later date. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA hotline for assistance. The failure mileage was 109,000.
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#11637864January 23, 2025
ENGINE, FUEL/PROPULSION SYSTEM, POWER TRAIN
Have had this car for over a year and have been dealing with it constantly going into limp mode randomly throughout the day, usually when driving in stop and go traffic. Prior to going into limp mode (won't shift out of first gear), it lags for about 5 seconds while pressing the acceleration pedal and does not move. It's a huge safety issue when having to turn with oncoming traffic. I've taken the car to the dealer multiple times and Nissan refuses to acknowledge that there is any issue. When scanning with an OBD2 scanner, there are no codes associated with transmission issues. Transmission fluid has been flushed and replaced more then once since owning the car. On bad days, my car has gone into limp mode up to 6 times in one day. I've read this is a common problem with this year and model of car yet there is no recall for the CVT or cooling system for the transmission fluid. Mechanics can't seem to figure out a solution and I'm stuck with a car that has almost caused me to be in multiple accidents due to the hesitation/lag randomly when accelerating. I fear my transmission is going to go out every day I drive this car and it is my only car sadly.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11634657January 7, 2025
POWER TRAIN:TRANSFER CASE (4-WHEEL DRIVE)
The contact owns a 2017 Nissan Rogue. The contact stated while driving 30 MPH, the contact heard an abnormal sound coming from the vehicle. The contact was able to pull over to the side of the road. No warning light was illuminated. The vehicle was taken to a dealer where it was diagnosed and determined that the transfer case needed to be replaced. The vehicle was repaired. The manufacturer was not notified of the failure. The failure mileage was 67,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11634383January 6, 2025
ENGINE, FUEL/PROPULSION SYSTEM
Pungent gasoline odor permeating throughout the vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11634224January 5, 2025
ELECTRICAL SYSTEM, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
More warning lights appearing on dash
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11633556January 1, 2025
POWER TRAIN, VEHICLE SPEED CONTROL
On December 3, 2024, the transmission on my 2017 Nissan Rogue would not shift out of 2nd gear. I was driving home from work on a crowded freeway. When the traffic subsided, I could not make my vehicle drive faster than 20mph. I exited the freeway as soon as I could and pulled over to call the Auto Club for a tow. The tow truck driver said that this is a known condition with this model of transmission. My vehicle had 71,000 miles and had been properly serviced and I have the records to show it. The service at the dealerships were closed so I had it towed within the mileage range so it would not cost me anything through AAA. The mechanic kept my car for a week and replaced the transmission valve body which cost me $1871.68. I called Nissan HQ and spoke to a customer service rep, customer service supervisor, and the executive office for Nissan. All three company representatives would not reimburse me because I did not go to a dealer for repair. I explained that I was stranded, barely outside of warranty by time or miles (I had purchased an extended warranty which expired 5 months prior.) I feel the transmission failing with such a young vehicle is a safety issue and I need to be reimbursed. I used work at Toyota Motor Sales for 23 years and they would have reimbursed their customers for this vehicle failure. Please help. Thank you.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11633043December 30, 2024
AIR BAGS
My 16 year old son was driving the 2017 nissan rogue on [XXX] to our home around 7:30 pm. He veered and right front of vehicle struck a curb. Immediately the passenger side airbags exploded. The two airbag curtain side bags and the front passenger seat side airbag all 3 deployed. First, the airbags should not have deployed and secondly, if this had been a collision with another vehicle, the specific airbags that deployed wouldn't have prevented injury. If there had been a passenger in the front seat, they could have been severely injured by the deployment. The car was towed to a nissan dealership who ran a diagnostic for 200.00. They advised that the cost to replace would be 14K. Given the takata airbag recalls, I should have received a recall notice as I am the original owner of this vehicle. Luckily my son was not injured, but I need to report and hear back from this incident! I believe I should be reimbursed by nissan the replacement value of my vehicle. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11630800December 15, 2024
ELECTRICAL SYSTEM, ENGINE, STEERING
I bought Nissan Rogue 2017 in 2021, but I have been having issues with tires, even though i had pump it and went to repair the tire many times, I received a notice for key recall in 2023, I went for to Evan Mills Nissan dealer in March 2023, They just straighten the key, that I should not bend the key, and I have been having issues with car engine light, ABS and Malfunction's, I have, this car had shut off four times while driving. brakes & engine shut off while driving On [XXX]. I was driving in Chicopee MA, the moment I inserted the key, while driving, the car suddenly accelerated, could not control the brakes, jack up and suddenly turned off, while driving with my kids in it, the speed sensor decrease and not accelerated at all, I took it to scanning at emission test, I changed part as requested, but yet the engine light and ABS is still on, I went to the dealer on 11/26/2024 but they told that i have to pay $200 to diagnose this car before anything can be done, I have been having issues this car since they one, because the dealer sold this car for me with bad tires and also fogged the price from $17,000 to $23,000, I traded Hyundai sonata 2017 and i did not get anything back, I am [XXX], please I need help with my car. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11629495December 8, 2024
POWER TRAIN
Went to park the car on an incline the car started rolling back and wouldn’t stop this is a safety issue that need to be resolved asap
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11626984November 23, 2024
FORWARD COLLISION AVOIDANCE: WARNINGS, UNKNOWN OR OTHER
The collision light came on and everywhere online says it’s a recall but Nissan doesn’t show it as a recall in their system. It states the the car will stop suddenly when light comes on thinking cars are around but nobody is around. It’s not safe. I’m getting it fixed right now but I’m having to pay money because my car isn’t listed as a recall for this.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11626152November 19, 2024
POWER TRAIN, SERVICE BRAKES, VEHICLE SPEED CONTROL
The car is slow to accelerate when stopped and after a few seconds will kick in and "peel out". It shutters, stalls, and goes fast. I was turning left on a yellow light and the car just stopped. The oncoming traffic had to slam on brakes, swerve to miss me and the car peeled out suddenly. I was nearly T-boned with my kids in car, then nearly hit other cars when accelerated extremely fast. The dealer did recreate the issue and says it needs a new CVT transmission for $7,500. No warning of this problem. I thought it was the fuel injector or bad gas at first and had the fuel injector cleaned. I was never told that Nissan is known for this problem. Once I took back to dealer at 101K miles, that's when I was told it needed replaced. Conveniently after the warranty expired. This was bought for Nissan Dealer as a "certified used car" but it is a very dangerous car to drive period.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11623670November 5, 2024
SEATS
There is an airbag warning for the front passenger seat occupancy sensor.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11622805October 30, 2024
ENGINE
Slipping and hard shifting of the transmission
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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