Nissan Rogue Complaints (2017)

600 consumer complaints on file.

#11152295November 18, 2018
UNKNOWN OR OTHER
THE GAS PEDAL GETTING STUCK
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#11150290November 9, 2018
AIR BAGS
TL* THE CONTACT OWNS A 2017 NISSAN ROGUE. WHILE DRIVING 3 MPH AND MAKING A LEFT TURN, THE CONTACT'S VEHICLE WAS STRUCK ON THE PASSENGER SIDE BY ANOTHER VEHICLE. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED AN INJURY ON HER LEFT HAND THAT REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS TOWED TO A TOW YARD. IT WAS UNKNOWN IF THE VEHICLE WAS DESTROYED. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 16,000.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11145228November 4, 2018
POWER TRAIN
I BOUGHT THIS VEHICLE WITH 73 MILES ON IT, IT NOW HAS 10,700. MY MAIN COMPLAINT IS REGARDING THE HYBRID/GAS TRANSITION WHEN DRIVING. MY SECONDARY COMPLAINT IS HOW THE VEHICLE DRIVES WHILE IN REVERSE. THE FIRST COMPLAINT, I THINK, MAKES THIS VEHICLE UNSAFE IN A LOT OF DRIVING SITUATIONS. FOR EXAMPLE, TO LEAVE MY NEIGHBORHOOD I HAVE TO MAKE A LEFT TURN ONTO A ROAD WITH A BLIND CORNER. WHEN I AM READY TO GO, I PUT MY FOOT ON THE ACCELERATOR AND SOMETIMES THE VEHICLE REACTS AS I EXPECT AND MAKES THE TURN NO PROBLEM. HOWEVER, ABOUT 75% OF THE TIME, I HIT THE GAS AND THE CAR IDLES FORWARD INTO THE OPPOSING LANE AND ABOUT 1-1.5 SECONDS LATER THE ENGINE CATCHES UP AND ACCELERATES AS EXPECTED. I'VE COME CLOSE TO BEING TBONED IN JUST THIS INTERSECTION AT LEAST 4 TIMES BECAUSE OF THAT DELAY. ADDITIONALLY, WHILE DRIVING IN STOP AND GO TRAFFIC THE CAR WILL OCCASIONALLY LEAP AHEAD NO MATTER IF I'M PRESSING THE GAS OR THE BRAKE. THE INTERFACE BETWEEN GAS AND HYBRID ON THIS VEHICLE IS HORRIBLE, AND NOT LIKE THE ONE I TEST DROVE BEFORE THIS ONE WAS DELIVERED. I FEEL THIS VEHICLE IS SO UNSAFE THAT I DON'T LET MY 16 YEAR OLD DRIVE IT BECAUSE THE DRIVER ALWAYS HAS TO BE ON THEIR TOES FOR THESE ISSUES. I'VE TAKEN THE VEHICLE TO ADVANTAGE NISSAN IN BREMERTON, WA TWICE OVER THESE ISSUES AND THEY TELL ME IT'S OPERATING WITHIN NORMAL RANGE AND THIS IS NORMAL. NORMAL OR NOT, ITS UNSAFE. I CAN PROVIDE MANY MORE EXAMPLES OF THIS BEHAVIOR FROM THE VEHICLE, JUST CONTACT ME! THE SECONDARY ISSUE HAS TO DO WITH HOW THE VEHICLE ACTS WHILE IN REVERSE. I DON'T KNOW HOW TO DESCRIBE IT EXACTLY, BUT WHEN REVERSING AT ANY SPEED THE RIDE IS VERY JERKY, LIKE A PERSON REVERSING IN A MANUAL TRANSMISSION THAT DOESN'T HAVE THE HANG OF THE CLUTCH YET. IT'S WORSE WHEN BACKING DOWN MY STEEP DRIVEWAY, POSSIBLY DUE TO THE HILL ASSIST FEATURE! PLEASE FEEL FREE TO REACH OUT FOR ADDITIONAL INFORMATION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11143570October 28, 2018
AIR BAGS, SERVICE BRAKES, FORWARD COLLISION AVOIDANCE
MY DAUGHTER WAS AT A TRAFFIC LIGHT BEHIND A JEEP. THE CARS BEGAN TO DRIVE FORWARD AFTER THE LIGHT TURNED GREEN. AS THEY WERE SPEEDING UP, THE VEHICLE IN FRONT OF HER SLAMMED ON HIS BRAKES AND THE ROGUE DID NOT STOP AND RAN INTO THE JEEP.I LEASED THIS CAR FOR SAFETY FEATURES THAT DID NOT DO WHAT THEY ARE ADVERTISED TO TO DO. FORWARD EMERGENCY BRAKING DID NOT ACTIVATE, NO AUDIBLE ALERTS, AND AIR BAGS DID NOT DEPLOY. MY DAUGHTER HIT A VEHICLE IN FRONT OF HER AND CAUSED ABOUT $8,000 IN DAMAGE.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11143335October 27, 2018
ENGINE, FUEL/PROPULSION SYSTEM, UNKNOWN OR OTHER
WHEN THE VEHICLE IS STATIONARY, ENGINE TURNED OFF A WEIRD CHIRPING/BUZZING NOISE COMES FROM THE ENGINE IN INTERVALS. THE DEALER IS UNABLE TO DUPLICATE, HAD THE VEHICLE FOR 2 WEEKS. I HAVE RECORDED IT AND SENT TO SEVERAL MECHANICS, I SEE ON YOUTUBE OTHER OWNERS HAVE IT AS WELL, AND NISSAN CAN'T FIGURE OUT WHAT IT IS. IT HAPPENS FREQUENTLY SINCE THE DAY I PURCHASED THE VEHICLE ON 7-31-2017 BRAND NEW. I NOW HAVE 10,000 MILES, IT STILL HAPPENS, LAST TIME YESTERDAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11143011October 26, 2018
SERVICE BRAKES, POWER TRAIN, SUSPENSION
MY ROUGE HAS HAD VIBRATION PROBLEMS SINCE MY FIRST OIL CHANGE. I BOUGHT THE CAR NEW IN DEC.. 2017. TODAY 10/ 26/ 2018 I SMELL SOMETHING BURNING THREW MY VENTS, & WHEN IT RAINS OR THE AIR IS DAMP MY BRAKES WHISTLE. IS A NEW CAR NEW ANYMORE? PLEASE MAKE NEW, NEW. NO SURE ON DATES. & MILES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11141387October 19, 2018
SERVICE BRAKES, FORWARD COLLISION AVOIDANCE
MY 2017.5 NISSAN ROGUE HYBRID EMERGENCY BRAKE MALFUNCTION LIGHT HAS COME ON 2X. THERE WAS NO NEED FOR THE EMERGENCY BRAKES TO BE ENGAGED. I WAS DRIVING MY CAR ON THE HIGHWAY WITH NO RISK OF HITTING ANOTHER OBJECT. THE LIGHT HAS COME ON SEVERAL TIMES WITH NO NEED FOR THE ISSUE TO OCCUR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11139146October 9, 2018
FUEL/PROPULSION SYSTEM
I AM SMELLING EXHAUST IF I AM STOPPED AT A STOP LIGHT OR STOP SIGN FOR LESS THAN A MINUTE. IT STARTED ABOUT 2 WEEKS AGO. I HAVE NOT CHANGED THE GAS I USE OR THE GAS STATION THAT I FILL UP AT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11139195October 9, 2018
SERVICE BRAKES, FORWARD COLLISION AVOIDANCE
TL* THE CONTACT OWNS A 2017 NISSAN ROGUE. WHILE DRIVING APPROXIMATELY 40 MPH AND ATTEMPTING TO STOP THE VEHICLE, THE BRAKE PEDAL TRAVELED TO THE FLOORBOARD WHEN IT WAS DEPRESSED. THE VEHICLE DID NOT STOP AND REAR ENDED THE PRECEDING VEHICLE. THERE WAS NO WARNING INDICATOR ILLUMINATED. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED INJURIES THAT LATER REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS DAMAGED AND TOWED TO A PRIVATE PROPERTY. THE CONTACT CALLED TEAM NISSAN AT (856) 696-2277 (LOCATED AT 1715 S DELSEA DR, VINELAND, NJ 08360) AND WAS REFERRED TO THE MANUFACTURER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND ASKED IF THE CONTACT WANTED THE VEHICLE REPAIRED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 13,000. THE VIN WAS NOT PROVIDED.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11139226October 9, 2018
SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC), FORWARD COLLISION AVOIDANCE
RANDOMLY TRIGGERS FORWARD EMERGENCY BRAKES WITHOUT PRESENCE OF VEHICLE OR PEDESTRIANS WHEN CAR IS IN MOTION. HAPPENED MULTIPLE TIMES ON CLEAR DAYS, TRAVELING APPROXIMATELY 30 MPH AND CAR BRAKES AUTOMATICALLY. *DT *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11133607October 5, 2018
SEATS
WHEN THE VEHICLE IS IN MOTION, DRIVER SEAT CHIRPS AND SHIFTS SLIGHTLY. NOT CONSISTENTLY BUT REGULARLY. ACCELERATING, BRAKING, CORNERING, DIPS IN THE ROAD OR BUMPS CAN CAUSE THE CHIRP AND SHIFT. THIS OCCURS ON ALL ROAD TYPES, ALL WEATHER AND TEMPERATURES. I HAVE 36,000 MILES BUT IT HAS BEEN HAPPENING SINCE ABOUT 10,000 AND GETTING PROGRESSIVELY WORSE. THIS IS THE 2017.5 VERSION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11133162October 3, 2018
SERVICE BRAKES, FUEL/PROPULSION SYSTEM, POWER TRAIN
SINCE PURCHASING THE NAMED VEHICLE IN SEPTEMBER 2017 BRAND NEW IT HAS BEEN IN THE SHOP FOR REPAIRS A TOTAL OF 8 TIMES AND IS NOW SITTING AT THE DEALERSHIP BECAUSE I REFUSE TO GET BACK INTO THE VEHICLE. THE CAR HAS BEEN IN THE SHOP ON SEVERAL OCCASIONS CONCERNING THE BRAKES. SEVERE AMOUNTS OR BRAKE DUST, BRAKES SQUEALING AND GRINDING. ROUGH IDLE, VIBRATION AND VEERING TO THE RIGHT. DUPLICATED AND FOUND CAUSE ENGINE MOUNTS MISALIGNED AND VACUUM HOSE WAS RATTLING. ALSO HAD TO ADJUST THE BASE IDLE. BRAKE DUST AGAIN. CUP HOLDER DISASSEMBLED FROM THE ARMREST. COLLISION SENSOR WARNING LIGHT MALFUNCTION CAME ON WITHOUT JUSTIFIABLE CAUSE. MANUFACTURER DEFECT WITH THE FRONT GRILL (WARPED) DUPLICATED. THE ENTIRE GRILL WAS REPLACED. CHIRPING IN THE WINDOW. DUPLICATED AND THE SURFACE AREA WAS CLEANED WHICH OCCURRED AGAIN. DETECTED IT WAS THE SEATBELT HARNESS. THE CAR HAD A POPPING NOISE WHEN TURNING AND IN REVERSE. DUPLICATED COMING FROM THE MOUNT. INSTALLED NEW COIL, MOUNT BOOT, AND DAMPENER. SEVERAL ISSUES HAVE OCCURRED AND THERE'S MORE. THIS VEHICLE IS NOT SAFE NEITHER RELIABLE. EACH OF THE ISSUES OCCURRED WHILE DRIVING ON THE STREET, HIGHWAY AND WHILE TURNING. I HAVE OVER 30 PAGES OF SERVICE ORDERS. TOO MANY TO UPLOAD. I WILL UPLOAD A FEW IMPORTANT TO SHOW PROOF.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11131553September 25, 2018
SERVICE BRAKES, POWER TRAIN
TL* THE CONTACT OWNS A 2017 NISSAN ROGUE. WHILE DRIVING APPROXIMATELY 20 MPH UP A STEEP INCLINE, THE VEHICLE SUDDENLY STOPPED ACCELERATING AND BEGAN TO ROLL BACKWARDS DOWN THE HILL. THE BRAKE PEDAL WAS DEPRESSED TO THE FLOORBOARD, BUT THE VEHICLE WOULD NOT STOP AND CONTINUED TO ROLL DOWN THE HILL. THE DRIVER SHIFTED FROM DRIVE TO REVERSE AND WAS ABLE TO STOP THE VEHICLE. WHEN THE ENGINE WAS TURNED OFF AND RESTARTED, THE VEHICLE OPERATED NORMALLY. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER (ROBERT WOODALL NISSAN, 132 UNION ST. BRIDGE RD., DANVILLE, VA), BUT THE FAILURE COULD NOT BE DUPLICATED. THE DEALER FOUND NO FAILURES WITH THE VEHICLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS 13,700.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11130461September 20, 2018
ENGINE
THE VEHICLE INITIALLY WOULD NOT START ON 1/17/18 WHILE PARKED. I CALLED NISSAN ROADSIDE AND THEY SENT A TOW TRUCK A FEW HOURS LATER. VEHICLE WAS UNABLE TO BE JUMPED. TOWED TO THE DEALERSHIP. THEY COULD NOT DUPLICATE THE ISSUE. I GOT THE VEHICLE BACK SEVERAL DAYS LATER AND THE PROBLEM OCCURRED AGAIN. I WAS AT WORK SO I WAITED ON CALLING FOR A TOW AND WHEN I WENT BACK OUT IT TURNED OVER. IN MARCH, I HAD THE SAME PROBLEM AND THE VEHICLE WAS AGAIN STATIONARY AND COULD NOT BE JUMPED SO IT WAS TOWED. THE DEALER TOLD ME THEY COULD NOT FIND AN ISSUE SO I TOOK THE CAR BACK. ON 8/18/18 I WAS ON THE INTERSTATE WHEN I FELT THE CAR SEEM TO LOSE POWER AND HEARD A WHINING OR WHISTLING NOISE WHICH I INITIALLY THOUGHT WAS A WINDOW SLIGHTLY OPEN. I GOT OFF THE INTERSTATE AND PARKED IN THE CLOSEST AREA I COULD. THE VEHICLE WOULD NOT START AND I AGAIN CALLED NISSAN ROADSIDE. THE DEALER HAD THE VEHICLE FOR 2-3 WEEKS AND AGAIN RETURNED IT TELLING ME IT WAS OK. ON 9/11/18 I WENT TO GET LUNCH AND THE VEHICLE STOPPED WORKING IN A PARKING LOT. I TOOK VIDEO ON 9/11/18 OF THE PROBLEM AND AGAIN HAD TO BE TOWED AND FIND A RIDE HOME (1 HOUR FROM HOME). NOW I AM TOLD THE DEALER ADDED SOME "HARNESS" AND IT SHOULD WORK FINE SO I SHOULD COME PICK IT UP. THIS VEHICLE IS CLEARLY DANGEROUS. I WAS DRIVING SO I WAS ABLE TO HANDLE IT BUT IF MY WIFE OR SOMEBODY ELSE WAS DRIVING I REALLY DON'T KNOW WHAT WOULD HAVE HAPPENED. I HAVE FURTHER REPAIR ORDERS NOT INCLUDED IN THE ATTACHED DOCUMENTS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11130298September 20, 2018
POWER TRAIN
TL* THE CONTACT OWNS A 2017 NISSAN ROGUE. WHILE THE CONTACT WAS ATTEMPTING TO ENTER THE PARKED VEHICLE, IT ROLLED AWAY. THE CONTACT SUSTAINED BRUISES AND LACERATIONS FROM THE TIRES, WHICH REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TAKEN TO CONYERS NISSAN (LOCATED AT 1420 IRIS DR SW, CONYERS, GA 30094, (678) 233-2448) TO BE DIAGNOSED. THE CONTACT STATED THAT THE MECHANIC ONLY CHECKED THE FLUID LEVELS IN THE VEHICLE AND STATED THAT THERE WOULD BE NO ADDITIONAL INSPECTION PERFORMED ON THE VEHICLE. A SECOND OPINION WAS SOUGHT AT STONE MOUNTAIN NISSAN (LOCATED AT 4275 US-78, LILBURN, GA 30047, (866) 436-2310) WHO ALSO STATED THAT A DIAGNOSTIC TEST WOULD NOT BE PERFORMED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS INFORMED OF THE FAILURE AND STATED THAT A TECHNICIAN WOULD BE SENT TO INSPECT THE VEHICLE, AND THE RESULTS COULD TAKE UP TO SIX WEEKS. THE MANUFACTURER PROVIDED CASE NUMBER: [XXX]. THE APPROXIMATE FAILURE MILEAGE WAS 28,816. *DT INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR *TT*JB
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11129526September 14, 2018
AIR BAGS
TL* THE CONTACT OWNED A 2017 NISSAN ROGUE. WHILE DRIVING 35 MPH, ANOTHER VEHICLE CRASHED INTO THE FRONT PASSENGER SIDE OF THE CONTACT'S VEHICLE. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT SUFFERED INJURIES TO THE LEFT KNEE THAT REQUIRED MEDICAL ATTENTION. THE INJURY TURNED OUT TO BE A TORN MENISCUS. THE VEHICLE WAS TOWED TO A LOCAL BODY SHOP WHERE IT WAS PENDING INSPECTION. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING OR REPAIRS. THE VEHICLE WAS A TOTAL LOSS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS APPROXIMATELY 26,000.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11129110September 12, 2018
POWER TRAIN
TL* THE CONTACT OWNS A 2017 NISSAN ROGUE. WHILE REVERSING AT LOW SPEEDS, THE VEHICLE COMPLETELY STOPPED MOVING WHILE THE ENGINE WAS STILL RUNNING AND THE GEAR SHIFTER WAS IN REVERSE. THE CONTACT MENTIONED THAT THE VEHICLE WOULD NOT MOVE EVEN WHILE DEPRESSING THE ACCELERATOR PEDAL. THE CONTACT ALSO MENTIONED THAT THE VEHICLE FUNCTIONED NORMALLY AFTER IT WAS RESTARTED. THE VEHICLE WAS TAKEN TO NISSAN OF ELK GROVE (8590 LAGUNA GROVE DR, ELK GROVE, CA 95757, (916) 245-8767) FOR DIAGNOSTIC TESTING, BUT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 900.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11128811September 11, 2018
UNKNOWN OR OTHER
THIS CAR WAS PURCHASED ON 8-30-18, AND ON 9-4-18, THE CAR WOULD NOT START. I HAD TO GET A JUMP AND THEN LEAVE IT ON THE CHARGER FOR HOURS BEFORE THE CAR WOULD START. THE CAR CLICKER DID NOT WORK AND THE TRUNK LIFTER FEATURE WOULD NOT WORK. WHEN THE CAR DID START IT GAVE A MALFUNCTION NOTICE IN THE DASHBOARD. ALSO, THE CAR MAKES A NOISE WHEN DRIVING ON THE HIGHWAY. THE CAR WAS TAKEN BACK TO THE DEALER BUT THEY WOULD NOT ALLOW ME TO RETURN THE CAR AS I DID NOT FEEL SAFE OR COMFORTABLE WITH THE CAR DUE TO THESE CONCERNS. THEY ATTEMPTED TO RESOLVE THE MATTER BY CHANGING THE BATTERY IN THE CAR CLICKER. BUT THE MATTER IS NOT RESOLVED AND THEY ARE UNWILLING TO SERVICE ME AS I ONLY HAD THE CAR FOR LESS THAN A WEEK BEFORE THESE PROBLEMS BEGAN SINCE THE CAR HAS IN MY POSSESSION. THEY WOULD NOT ALLOW ME TO RETURN THE CAR. THEREFORE, I HAD TO TAKE THE CAR BACK WITH ME. IT HAS BEEN PARKED EVER SINCE. I DO NOT FEEL COMFORTABLE AT ALL TO DRIVE THIS VEHICLE AS I DRIVE A LOT AND NEED A CAR THAT IS DEPENDABLE, SAFE, AND RELIABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11120087August 15, 2018
ENGINE, POWER TRAIN, EXTERIOR LIGHTING
MY CAR WOULDN'T START IT WOULD TURN OFF AS I'M SITTING AT A LIGHT, ALL MY LIGHTS WOULD BLINK ON AND OFF IT WAS MAKING A CLICKING SOUND THEN IT FINALLY TURNED ON AND MY TIRE PRESSURE LIGHT CAME ON AND A TRIANGLE WITH AN EXPLANATION CAME ON. I RECEIVED A RECALL NOTICE ON MY CAR, SO I TOOK IT IN AND THEY TOLD ME IT WAS THE TRANSMISSION AND HAD TO FIX IT THEY HAD MY CAR FOR A WHOLE WEEK. I RECEIVED MY CAR BACK AND ABOUT 2 MONTHS LATER MY CAR CONTINUED TO HAVE THE EXACT SAME PROBLEM. THEY FIXED NOTHING!!!! MY CARS IN THE SHOP RIGHT NOW AS WE SPEAK BECAUSE OF THE SAME PROBLEM.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11119300August 11, 2018
FORWARD COLLISION AVOIDANCE
THE VEHICLE BRAKED TO A FULL STOP WHILE I WAS DRIVING STRAIGHT FORWARD OVER TRAIN TRACKS. THIS IS VERY DANGEROUS AS I COULD HAVE EASILY BEEN REAR ENDED
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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