Nissan Rogue Complaints (2017)

600 consumer complaints on file.

#11219433June 12, 2019
UNKNOWN OR OTHER
CAR JERKING WHEN PUT IN REVERSE AND JERKS GOING FROM A BRAKE TO ACCELERATE. MY CAR LASTS JERKS IN THE MORNING WHEN OUT INTO REVERSE I'M ABOUT TO DRIVE IT TO WORK. I JUST BOUGHT THIS CAR!!! HELP!!! CARMAX AND NISSAN CAN'T FIND ANYTHING WRONG AND SAYS IT'S WITHIN THE NORMAL LIMITS. NO WAY! THERE HAS TO BE SOMETHING WRONG WITH THE TRANSMISSION. THIS IS AN ONGOING ISSUE. I JUST TOOK MY CAR IN LAST WEEK TO BE SERVICED FOR THIS ISSUE AND I'M TAKING IT BACK IN TODAY FOR THEM TO LOOK AT IT AGAIN. SMH!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11219467June 12, 2019
SERVICE BRAKES
WHILE DRIVING AT HIGHWAY SPEED, THE AEB ACTIVATED FOR NO APPARENT REASON. AFTER RECEIVING A POSTCARD NOTIFICATION FROM NISSAN FOR A "SERVICE" ISSUE A FEW WEEKS LATER, WE HAD THE VEHICLE SERVICED. UNFORTUNATELY, EVEN AFTER THE SERVICE, THE AEB HAS ACTIVATED 2 MORE TIMES. THE VEHICLE WAS MOVING AT A VERY SLOW SPEED IN A CHURCH PARKING LOT. A PHONE CALL TO NISSAN STATED WE SHOULD BRING THE VEHICLE TO THE DEALER TO AGAIN HAVE IT SERVICED AT THE PREVAILING RATE. THE VEHICLE IS 500 MILES OVER THE WARRANTY SO THERE WOULD BE A CHARGE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11219313June 11, 2019
UNKNOWN OR OTHER
CUANDO ENCIENDO EL AIRE ACONDICIONADO ME EMANA UN MAL OLOR. ESTANDO DETENIDO.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11217801June 4, 2019
ELECTRICAL SYSTEM
VEHICLE WAS PURCHASED NEW IN APRIL OF 2018. THREE MONTHS IN, WE WERE NO LONGER ABLE TO CONTROL THE FUNCTION THAT ALLOWS NO OUTSIDE AIR INTO THE CABIN. THIS MEANS THAT THE FRONT WINDSHIELD IS CONSTANTLY FOGGED ON COLD MORNINGS, THROUGHOUT THE DAY AND AT NIGHT (ESPECIALLY ON RAINY DAYS). ON WARM DAYS, THE CABIN SMELLS LIKE MILDEW BECAUSE THE AIR IS CONSTANTLY FLOWING IN. NOT TO MENTION THE EXHAUST SMELL THAT ENTERS THE CABIN. THIS HAPPENS ALL THE TIME NOW. WE'VE COME TO LEARN THAT NO MATTER WHAT MODE THE SYSTEM IS LEFT ON; FACE, FEET, FACE/FEET, ETC. (EXCEPT DEFROSTER MODE), THE SYSTEM IS ALWAYS LOCKED/STUCK NOW. THE BUTTON THAT STAYS LOCKED IS THE ONE THAT ALLOWS OUTSIDE AIR INTO THE CABIN (PICTURE NAMED CONTROL PANEL) AND THE ONLY WAY TO TURN THIS FUNCTION OFF IS BY PHYSICALLY PRESSING THE AUTO, THEN MODE, THEN INSIDE AIR BUTTONS ON THE CONTROL PANEL. THERE HAVE BEEN A FEW TIMES THAT IT ACTUALLY STAYS LOCKED AND CANNOT BE TAKEN OFF.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11217157May 31, 2019
SERVICE BRAKES
I WAS DRIVING ON A PUBLIC ROAD (SPEED LIMIT 45), GOING ABOUT 45 MPH. WHEN I WAS GOING THROUGH AN INTERSECTION AND HAD A GREEN LIGHT, THE EMERGENCY AUTOMATIC BRAKING SYSTEM STARTED ENGAGING, BEEPING FIST. THERE WERE NO CARS IN OR NEAR THE INTERSECTION. AFTER SEVERAL WARNING BEEPS, THE EAB SYSTEM STARTED ENGAGING THE BRAKES, INDICATING THAT A CRASH WAS IMMINENT. AGAIN, THERE WAS NO CARS NEAR OR BY US. THE BRAKES WERE APPLIED BY THE CAR, AND IT TOOK A MOMENT BEFORE THE BRAKES EASED UP AND I COULD APPLY THE GAS PEDAL. WE WERE GOING STRAIGHT THROUGH THE INTERSECTION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11210729May 29, 2019
ELECTRONIC STABILITY CONTROL (ESC), SEAT BELTS, UNKNOWN OR OTHER
I'VE HAD THE CAR FOR FIVE MONTHS IS 2017 HAD 44,000 MILES VARTY HAD PROBLEM WITH THE HEATING CORE I HAD TO BUY A NEW BATTERY AND NOW WHEN THE AIR-CONDITIONER COMES ON SOMETIMES THE HEATER COMES ON I HAVE HAD A SLOW TAKEOFF FROM THE STOPPING POSITION THE CAR DOESN'T WANT TO HAVE TOO MUCH POWER I HAVE SEATBELT ISSUES THAT I CAN'T GET THE SEATBELTS PUT IN ESPECIALLY WHEN I HAVE MY GRANDSON WHO IS AUTISTIC AND FIVE YEARS OLD EVEN MY MOTHER WILL HAVE A HARD TIME BACK WHEN THE SEATBELT THE BRAKES I DON'T KNOW WHAT'S GOING ON. GO ONLINE AND OTHER ISSUES WITH OTHER 2017 NISSAN ROGUE SPORTS ARE THE SAME PROBLEM I'M HAVING BUT YET THERE'S NO RECALLS AND I AM VERY UPSET WITH THIS I HAVE A LOAN FOR THIS CAR AND I FEEL LIKE I'VE GOT A LEMON
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11208290May 17, 2019
AIR BAGS
TL* THE CONTACT OWNS A 2017 NISSAN ROGUE. WHILE DRIVING 25 MPH, THE CONTACT WAS INVOLVED IN A FRONT END COLLISION WITH ANOTHER VEHICLE. THE AIR BAGS DID NOT DEPLOY. THE VEHICLE WAS TOWED TO A JUNK YARD. THE CONTACT SUFFERED INJURIES AND RECEIVED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 19,000.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11207223May 13, 2019
POWER TRAIN
AT 28,000 MILES, I MY CVT WENT OUT WITH NO WARNING WHILE I WAS DRIVING ON THE FREEWAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11207035May 11, 2019
AIR BAGS, ELECTRONIC STABILITY CONTROL (ESC), UNKNOWN OR OTHER
TAMARA RECALL .... THE VEHICLE WAS TURNING LEFT LANE ON A CITY STREET WHEN A CAR CAME OUT OF NOWHERE THE SENSORS DIDN'T BEEP & THE AIRBAGS SUPPOSEDLY HAD BEEN SERVICED OR REPAIRED BY DEALER BUT THEY NEVER DEPLOYED & IT WAS A FRONTAL CRASH . PLUS DEALER ALREADY HAD KNOWLEDGE OF THIS TYPE OF FAULT BUT STILL DIDN'T BOTHER TELLING ME BUT PUT IT IN 1 OF THE SERVICE MAINTENANCE INVOICES AND I THINK DEALER IS DOING MISCHIEF PLEASE INVESTIGATE ... THANK U 4 UR TIME.... P.S THEY HAVE DONE REPAIRS ON THE VEHICLE THAT ARE NOT REQUIRED YET AS WELL I AM A CERTIFIED AUTO TECHNICIAN A.S.E CERTIFICATIONS
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#11206832May 10, 2019
ELECTRONIC STABILITY CONTROL (ESC), SEATS, EXTERIOR LIGHTING
OVER THE LAST MONTH, I CONTINUE TO EXPERIENCE THE FRONT END COLLISION CRASH SENSOR ERRONEOUSLY ENGAGING, ALMOST DAILY. I ALSO GET A FRONT END SENSOR MALFUNCTION WARNING. THE SENSOR WAS SUPPOSEDLY REPLACED TWICE BY THE DEALERSHIP WHILE UNDER WARRANTY, HOWEVER, I STILL CONTINUE TO HAVE THESE ERRORS POP UP. I ALSO HEAR, WHEN BACKING UP, A RUBBING SOUND LIKE THE SUSPENSION IS BAD ON THE REAR OF THE VEHICLE. I NOTIFIED THE DEALERSHIP, BUT THEY TOLD ME THERE WAS NO ISSUE FOUND. THE DRIVER'S SEAT CONSTANTLY SQUEAKS, LIKE SOMETHING IS LOSE UNDERNEATH (LIKE THE BOLTS ATTACHING IT TO THE FRAME). THERE IS ALSO A SQUEAKING NOISE THAT COMES FROM THE BACK OF THE VEHICLE. THE DEALERSHIP TOLD ME THE SOUND WAS COMING FROM THE PANARAMIC SUNROOF, AND THEY TIGHTENED THE BOLTS, HOWEVER, THE NOISE REMAINS. FREQUENTLY WATER BECOMES TRAPPED IN THE REAR TAIL LIGHTS AFTER GETTING A CAR WASH. THE LIGHTS ARE STILL FUNCTIONAL, FOR THE TIME BEING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11206281May 8, 2019
SERVICE BRAKES, UNKNOWN OR OTHER
AT 11,500 THE CAR DECREASED IN BRAKING ABILITY. THE DEALER WAS GOING TO CHARGE AN ENORMOUS AMOUNT JUST TO LOOK AT THE BRAKES. TOOK THE CAR TO OUR RELIABLE MECHANIC TO RECEIVE THE TRUST AND NOT BE RIPPED OFF. THE ROTORS ARE GLAZED WHICH PREVENTS THE BRAKES TO STOP THE CAR QUICKLY. NISSAN REFUSED TO TAKE CARE OF THIS PROBLEM. IT IS DRIVABLE BECAUSE IT DOES STOP, JUST NOT QUICKLY. BUT AT INSPECTION TIME, IT PROBABLY WON'T PASS. AT 13,100, THE SERPENTINE BELT AND THE ALTERNATOR LET GO WHILE DRIVING. THIS WAS COVERED UNDER WARRANTY, BUT SHOULD NOT HAPPEN AT 13,100 MILES. THIS HAPPENED WHILE DRIVING THE CAR. THE CAR JERKED AND PULLED OVER IMMEDIATELY AND TOWED TO THE DEALERSHIP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11205931May 7, 2019
SERVICE BRAKES
ON AT LEAST 5 DIFFERENT OCCASIONS THE FORWARD COLLISION WARNING ON OUR 2017 NISSAN ROGUES (WE OWN TWO) HAS GONE OFF FOR NO APPARENT REASON. SOME WERE ON A HIGHWAY AROUND 55MPH, SOME WERE ON RESIDENTIAL ROADS AROUND 25MPH. IF WE IGNORE IT AND DON'T HIT THE BRAKES IT ENDS UP BRAKING THE CAR AUTOMATICALLY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11204199April 28, 2019
SERVICE BRAKES
AS I WAS DRIVING THROUGH THE PARKING GARAGE AT WORK, GOING ABOUT 20 MPH, MY CAR SUDDENLY AND VERY ABRUPTLY CAME TO A SCREECHING HALT. MY AUTOMATIC EMERGENCY BRAKE WARNING HAD BEEPED ONLY TWICE BEFORE THE CAR STOPPED. THERE WAS NOTHING IN FRONT OF MY CAR. NO PEOPLE OR CAR OR ANYTHING. IF ANYBODY HAD BEEN BEHIND ME THEY MIGHT HAVE RUN INTO ME. THIS INCIDENT HAPPENED ABOUT A WEEK AFTER I TOOK THE CAR TO NISSAN TO HAVE THEM FIX THE FAULTY FRONT SENSOR. THEY HAD FIRST TRIED AN UPDATE AND THEN DECIDED TO REPLACE THE SENSOR. OBVIOUSLY THIS DID NOTHING SINCE THE SENSOR STILL DID NOT WORK A WEEK LATER. I TOOK THE CAR BACK IN AGAIN AND NISSAN SAID NOTHING COULD BE DONE. THEY TOLD ME I HAD THE OPTION TO TURN THE FEATURE OFF BUT EVERY TIME I TURN THE CAR ON I HAVE TO REMEMBER TO TURN THE FEATURE OFF AS IT AUTOMATICALLY TURNS ITSELF BACK ON AGAIN. THIS SEEMS UNACCEPTABLE TO ME THAT I AM PAYING LOTS OF MONEY FOR A CAR WITH A FEATURE THAT HAS ALREADY PUT MY LIFE, AS WELL AS OTHERS' LIVES IN DANGER!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11204172April 27, 2019
UNKNOWN OR OTHER
SMALL PARTICLES WERE ABLE TO PASS THROUGH CONDENSER AND HIT WHERE THE FREON IS STORED WHICH MADE THE FREON LEAK. NOT SURE WHERE OR WHAT KIND OF PARTICLES COULD PASS THROUGH THE CONDENSER WHILE DRIVING ON THE FREEWAY. DID GO TO A NISSAN DEALERSHIP AND WAS TOLD THEY WERE UNSURE OF WHAT COULD GO THROUGH THE CONDENSER TO CAUSE THE DAMAGE. THERE ARE SMALL HOLES IN MY CONDENSER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11203745April 25, 2019
POWER TRAIN
WHILE DRIVING IN BUMPER TO BUMPER TRAFFIC IN ATLANTA MORNING RUSH HOUR FOR 30 MINUTES,WAS ABLE TO ACCELERATE BUT POWER TRAIN WOULD NOT SHIFT OUT OF 3 GEAR,EXTREMELY HIGH RPM.COULDN'T TO TASTED THAN 35MPH DUE TO HIGH RPM.CALLED NISSAN ISSUED CASE NUMBER.TOOK TO NISSAN WITH IN 50 MILES OF THIS HAPPENING,WAS TOLD THEY COULDN'T FIND ANYTHING WRONG,BUT DID HAVE AN UPDATE FOR POSE TRAIN.NOT AT ALL COMFORTABLE WITH NISSAN RESPONSE.DUE NEEDS TO GET INVOLVED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11202611April 20, 2019
SERVICE BRAKES
MONDAY, 04/15/2019 @ APPROXIMATELY 1000 HOURS CST, WHILE DRIVING E-BOUND ON I274 (CHICAGO) OUR VEHICLE'S (2017 NISSAN ROGUE, AWD) BRAKING SYSTEM ENGAGED (HARD) ON ITS OWN AND THE STEERING TEMPORARILY LOCKED UP. E-BOUND I274 TRAFFIC WAS CONGESTED AND MOVING @ AROUND 45 TO 50 MPH. WE WERE TRAVELING @ A SAFE DISTANCE (ESTIMATE 3 CAR LENGTHS) FROM THE VEHICLE IN FRONT OF US. VEHICLES BEHIND US HAD TO BRAKE HARD TO AVOID REAR-ENDING OUR VEHICLE. DRIVING OUR VEHICLE WAS MY SPOUSE, I WAS IN THE FRONT PASSENGER SEAT AND MY 12 YEAR OLD GRANDDAUGHTER WAS IN THE REAR SEAT (DRIVER'S SIDE). MY BEST GUESS ...THE UNASSISTED BRAKING ACTION AND LOCKED STEERING SEEM TO LAST 3-5 SECONDS. WE IMMEDIATELY CONTACTED THE DEALER OF PURCHASE TO INQUIRE AS TO THE SEVERITY OF THE PROBLEM. THEY WERE NOT FAMILIAR WITH THE SYMPTOMS/PROBLEM. WE SCHEDULED A SERVICE APPOINTMENT FOR THE 16TH OF APRIL, 2019. TOOK THE VEHICLE IN AND THEY COULD NOT DETERMINE THE PROBLEM CAUSING THE VEHICLE TO BRAKE ON IT'S OWN. THEY DID NOTE, ON THE WORK ORDER/INVOICE THAT THERE IS A "TSB RELATED TO .ACTIVATION OF FEB FEW AEB". $95.00 CHARGE ASSESSED FOR THEIR SERVICE. THURSDAY, 18 APRIL 2019 @ APPROXIMATELY 2300 HOURS MY SPOUSE AND GRANDDAUGHTER WERE RETURNING FROM A PLAY, WHILE PULLING INTO THE DRIVEWAY OF OUR RESIDENCE OUR VEHICLE REPEATED EMERGENCY BRAKING AND LOCKED STEERING ACTION. THIS UNASSISTED ACTION WHILE DRIVING IS EXTREMELY DANGEROUS!!!!!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11196091April 14, 2019
SERVICE BRAKES
MY NISSAN BRAKES AT A SET OF EMERGENCY LIGHTS OUTSIDE A FIRE STATION. I REPORTED IT TO NISSAN WITHIN A MONTH OF GETTING MY CAR AND WAS TOLD THEY WERE LOOKING IN TO IT. THE DEALER THOUGHT I WAS MAKING IT UP. IT DOESN'T HAPPEN EVERY TIME, BUT DAY OR NIGHT SEEMS TO BE LESS IF I GO FASTER THAN THE POSTED SPEED LIMIT. I GOT A LETTER THAT I CAN HAVE IT 'FIXED' BUT THE DEALERSHIP DIDN'T HAVE A CLUE HOW TO DO IT, THEY HAD MY CAR OVERNIGHT AND SAID THEY HAD TO ORDER A PART, THEN WHEN I COMPLAINED MIRACULOUSLY THE PART WAS IN AND I NEEDED TO BRING MY CAR BACK, BUT WAS TOLD 'THIS IS NOT A RECALL, IT IS JUST FIX. I THINK IT NEEDS TO BE A RECALL. I HAVE SEEN CARS SWERVE BEHIND ME AS MY CAR DOES SUCH A SUDDEN UNEXPECTED BRAKING. THE ROAD IS A RURAL ROAD, SPEED LIMIT IS 35. THE FIRE STATION LIGHTS ARE CONSTANT BLINKING YELLOW AND WILL TURN RED SO THAT TRAFFIC STOPS FOR EMERGENCY VEHICLES TO GET OUT ON THE ROAD IN AN EMERGENCY. MY CAR AUTO BRAKES ON THE YELLOW BLINKING HAS DONE IT ABOUT 100 TIMES SINCE OWNING THE CAR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11195404April 10, 2019
SERVICE BRAKES
I WAS TRAVELLING IN TEANECK, NJ, GOING EAST ON CHURCHILL ROAD , APPROACHING TTHE INTERSECTION OF WINDSOR ROAD. I ATTEMPTED TO SLOW MY VEHICLE, IN ORDER TO MAKE A RIGHT TURN. I STEPPED ON THE BRAKE PEDAL, BUT THE CAR DID NOT SLOW DOWN OR STOP. AS A RESULT, I WENT THROUGH THE INTERSECTION, HIT THE CURB, AND WENT OFF THE ROAD, FINALLY COMING TO A STOP IN A GRASSY AREA.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11194380April 6, 2019
SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC), VEHICLE SPEED CONTROL
ON MARCH 16TH I HAD A ACCIDENT THAT WAS A RESULT OF A KNOWN ISSUE THAT NISSAN IS NOT ADDRESSING (MORE IF I AT WWW.NISSANPROBLEMS.COM/AEB ). BASICALLY, WHEN LEAVING A PARKING GARAGE MY CAR SUDDENLY MADE BEEP BEEP BEEP SOUNDS AND STOPPED ON ITS OWN AND THE CAR BEHIND ME HIT MY CAR. I HAVE ALREADY REACHED TO THE INSURANCE WHERE I WOULD JUST NEED TO PAY $500 DEDUCTIBLE FOR THE FIX HOWEVER THE FIX WOULD ONLY HANDLE THE BUMPER FIXING AND NOT THE FACT THAT THE CAR IS DEFECTIVE. I'D OBVIOUSLY DON'T WANT TO KEEP THIS CAR. IN THIS CASE I'D BE LOOKING FOR ASSISTANCE WITH NISSAN, WITH LEASE TERMINATION AND WITH BODY INJURIES. NISSAN REQUIRES THE CAR TO BE UNTOUCHED FOR THEIR 'INVESTIGATION' IN A CERTIFIED LOCATION (THEY CLAIM MY CURRENT SHOP IS NOT CERTIFIED EVEN THOUGH IT IS LISTED IN THEIR SITE IT IS) WHERE THE ENTIRE PROCESS WOULD TAKE BETWEEN 4-12 WEEKS. DURING THIS TIME THE CAR CAN'T BE TOUCHED AND OF COURSE NOT DRIVEN. NO RESOLUTION OFFERED TO MEANTIME TRANSPORTATION AND EXPENSE COVERAGE.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11193897April 4, 2019
ELECTRICAL SYSTEM, ENGINE
TL* THE CONTACT OWNS A 2017 NISSAN ROGUE. WHILE THE VEHICLE WAS MERGING ONTO THE HIGHWAY, IT SUDDENLY STALLED AND DID NOT IMMEDIATLY RESTART. THE VEHICLE WAS LATER TAKEN TO HILL NISSAN(6401 CYPRESS GARDENS BLVD, WINTER HAVEN, FL 33884) WHERE IT WAS DIAGNOSED THAT THE FRONT SENSOR WAS FAULTY AND NEEDED TO BE REPLACED. THE SENSOR WAS REPLACED. LATER, WHILE DRIVING ONTO A FREEWAY, THE FAILURE RECURRED AND THE VEHICLE STALLED. THE VEHICLE COULD NOT BE RESTARTED AND WAS TOWED BACK TO THE DEALER. WHILE AT THE DEALER, THE FAILURE COULD NOT BE DUPLICATED AND THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS 25,000. THE VIN WAS UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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