Nissan Rogue Complaints (2017)

600 consumer complaints on file.

#11256386September 18, 2019
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
TL* THE CONTACT WAS RENTING A 2017 NISSAN ROGUE. WHILE DRIVING 55 MPH, THE AUTO BRAKE ENGAGED WITH NO OBJECT IN FRONT OF THE VEHICLE. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 23,262.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11256400September 18, 2019
SERVICE BRAKES
ON TUESDAY, AUG. 27, I DROVE MY ROGUE FROM MY JOB AT THE TIMES-TRIBUNE NEWSPAPER IN SCRANTON, PA ON INTERSTATE 84 EAST TO VISIT MY BROTHER IN BREWSTER N.Y. AFTER I EXITED THE INTERSTATE AND HEADED TOWARD MY BROTHER'S HOUSE, MY ROGUE JUST STOPPED WHILE I WAS DRIVING. THE STOP WAS SHORT, AND LUCKILY THE CAR BEHIND ME WAS NOT THAT CLOSE. MY ROGUE THEN CONTINUED TO DRIVE. THERE WAS NOTHING IN FRONT OF ME OR ON THE SIDES TO CAUSE THE AUTOMATIC EMERGENCY BRAKING TO ACTIVATE LIKE THIS. I WAS DRIVING STRAIGHT ON A CITY ROAD. I DID CROSS RAILROAD TRACKS AND IT HAPPENED RIGHT AFTER THAT.. AT THE TIME, I DIDN'T KNOW WHAT TO THINK. I THOUGHT MAYBE THERE WAS SOME KIND OF ELECTRICAL ISSUE. I DIDN'T BRING IT IN BECAUSE IT DROVE FINE AFTER THAT AND DIDN'T RECUR. SINCE THEN, MY ROGUE HAS DRIVEN NORMALLY. IT WASN'T UNTIL YESTERDAY WHEN I SAW ALL THE ARTICLES ABOUT OTHER PEOPLE COMPLAINING ABOUT THEIR ROGUE'S AUTOMATIC EMERGENCY BRAKING STOPPING - JUST LIKE MINE DID - THAT I REALIZED THIS IS WHAT HAPPENED TO ME IN MY ROGUE. I AM SCARED THAT THIS IS GOING TO HAPPEN AGAIN WHILE I'M DRIVING MY CAR AND CAUSE ME TO GET IN AN ACCIDENT. I HAVE NO OTHER MODE OF TRANSPORTATION AND MUST GET TO WORK. MY DAILY COMMUTE IS 45 MINUTES TO AN HOUR EACH WAY. I DO NOT KNOW WHAT TO DO ABOUT THIS ISSUE. I CANNOT FIND ANY INFORMATION ABOUT HOW TO GET THIS FIXED, AND FRANKLY, I CANNOT AFFORD AN EXPENSIVE REPAIR ON SOMETHING THAT SHOULD NOT BE HAPPENING. I ALSO CANNOT AFFORD TO GET A RENTAL CAR WHILE MY ROGUE GETS FIXED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11256422September 18, 2019
WHEELS
I AM LEASING A 2017 NISSAN ROGUE WITH 13,000 MILES ON MY BRAND-NEW CAR. BACK ON MARCH 8, 2019 MY FIRST TIRE BLEW SO I REPLACED IT. ON JULY 9, 2019 MY SECOND TIRE BLEW OUT WHILE DRIVING ON THE HIGHWAY. WHEN I BROUGHT MY TIRE IN TO BE LOOKED AT I WAS TOLD IT WAS A TIRE MALFUNCTION SO FALKEN TIRE ENDED UP REIMBURSING ME FOR THE NEW TIRE I HAD BOUGHT. ON SEPTEMBER 10, 2019 I BROUGHT MY CAR INTO MY NISSAN DEALERSHIP BECAUSE MY TIRE PRESSURE LIGHT WAS ON. I WAS TOLD THAT MY TWO FACTORY TIRES ON MY CAR WERE LEAKING AROUND THE SEAMS. SEEING THAT THIS IS A DANGEROUS SITUATION, I CONTACTED FALKEN TIRE TO LET THEM KNOW THE SITUATION. MY FIRST CALL TO THEM CONCLUDED THAT THEY WOULD COVER ALL CHARGES RELATED TO THE TIRE; THE NEW TIRE AND LABOR COST. WHEN I TOOK MY CAR IN TO GET THOSE TWO TIRES CHANGED, THE GUY HELPING ME CALLED FALKEN TIRE TO MAKE SURE THEY WOULD BE PICKING UP THE BILL AND THEY CLAIMED THEY HAD NOTHING ON FILE REGARDING MY SITUATION. AFTER MULTIPLE CALLS TO FALKEN TIRE I WAS TOLD THAT THEY CANNOT CHANGE OUT MY TIRES BECAUSE THERE IS NO PROOF IN FRONT OF THEM THAT THESE TIRES ARE FAULTY. AFTER 2 BLOWN TIRES AND 2 TIRES LEAKING, THEY SAID THERE IS NOTHING THEY CAN DO TO HELP ME UNTIL AN ACTUAL PROBLEM OCCURS. WHO IS GOING TO TAKE RESPONSIBILITY IF AN ACCIDENT OCCURS AND PEOPLE ARE BADLY INJURED? FALKEN TIRE WILL NOT TAKE RESPONSIBILITY FOR THEIR FAULTY TIRES UNTIL SOMEONE DIES FROM THE SITUATION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11256104September 17, 2019
EXTERIOR LIGHTING
VERY POOR LIGHTING WHEN USING LOW BEAMS. MAKES DRIVING IN WINTER OR RAINY CONDITIONS DIFFICULT. ALSO NO LIGHT TO SIDES OF VEHICLE IN LOW BEAM MODE MAKES SHARP TURNS ON DARK ROADS ALMOST BLIND. I ALMOST HIT PEDESTRIAN THAT I COULDN'T SEE UNTIL I TURNED TOWARD HIM. DEALER HAS CHECKED VEHICLE AND REPORTED LIGHTS WERE WORKING CORRECTLY
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11255946September 16, 2019
POWER TRAIN
AT JUST OVER 60,000 MILES THE VEHICLE BEGAN TO CHUG AT SLOW ACCELERATION. TOOK TO DEALERSHIP AT 60,900 MILES. SERVICE ADVISED COMPLETE TRANSMISSION FAIL AND COST TO REPAIR $4700 W/TAXES. CONTACT 1-800-NISSAN1 TO SEE IF THEY WOULD HONOR WARRANTY. TOLD IT WOULD BE ESCALATED AND DETERMINATION WOULD BE CONSIDERED WITH HOW MUCH MONEY SPENT AT NISSAN, SERVICE AND PREVIOUS CARS OWNED. THIRD NISSAN OWNED IN 7 YEARS. AWAITING INFORMATION FROM NISSAN REGIONAL SUPERVISOR. THE TRANSMISSION NEEDS REPLACED. THE CVT ISSUE WITH NISSAN CONTINUES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11255737September 16, 2019
SERVICE BRAKES
EMERGENCY BRAKING SYSTEM ACTIVATED ON THE FREEWAY AT 40 MPH WITH NO OBSTACLE TO TRIGGER IT. VEHICLE AHEAD OF ME WAS AT LEAST 4 CAR LENGTHS AHEAD. I BROUGHT IT TO THE DEALER WHO SAID IT WAS A KNOWN CALIBRATION ISSUE AND REPAIRED FREE OF CHARGE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11255378September 13, 2019
SERVICE BRAKES
BRAKES SUDDENLY TURNED ON FOR NO REASON. SCREEN BEHIND STEERING WHEEL INDICATED SOMETHING ABOUT THE FRONT BRAKE RADAR BEING ACTIVATED. I WAS DRIVING AT 45 ON A 45 MPH ROAD WHEN IT WENT OFF. STEERING WHEEL SHOOK. AN UNEXPECTED EVENT LIKE THIS COULD OF CREATED AN ACCIDENT WITH THE ON COMING TRAFFIC. CALLED DEALER TO FIGURE OUT HOW TO CUT THE WIRES ON THIS DEFECTIVE PRODUCT. JUST GOT SOMETHING IN MAIL ABOUT A RECALL YESTERDAY, A LITTLE TOO LATE!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11255148September 12, 2019
SERVICE BRAKES, UNKNOWN OR OTHER
ON 4 DIFFERENT OCCASIONS WITHIN LESS THAN 60 DAYS, MY 2017 NISSAN ROGUE HAS TRIED TO "STOP" ON ITS OWN WHILE I HAVE BEEN DRIVING FOR NO REASON. THERE IS NOTHING IN FRONT OF ME ON THE SIDES OF ME OR CLOSE BEHIND ME WHEN IT OCCURS. IT HAS VARIED IN THE SPEEDS I HAVE BEEN DRIVING, IT HASN'T HAPPENED DURING ONE SPECIFIC SPEED. WHEN IT OCCURS, IT BEEPS MULTIPLE TIMES AND I CAN HEAR MY BRAKES LOCKING UP FOR A SPLIT SECOND AND THEN IT STOPS. THE FIRST TIME IT HAPPENED, I WAS GOING AROUND 30 MPH IN TOWN (THANKFULLY I WASN'T ON THE INTERSTATE) AND I TRULY THOUGHT MY CAR HAD COME TO A COMPLETE STOP OR DIED RIGHT THERE IN THE ROAD. EACH TIME MY CAR MESSES UP, IT ALWAYS MAKES THE SAME NOISE, MAKES THE SAME 3-4 BEEPS AND THEN TRIES TO LOCK UP. I TOOK IT TO MY LOCAL NISSAN STORE IN JACKSON, MS AND THEY INFORMED ME THAT NOTHING WAS WRONG WITH MY CAR- BUT MY GUT JUST SAYS OTHER WISE. IT SCARES ME TO THINK THAT THIS MIGHT HAPPEN ON THE INTERSTATE, AT A MUCH HIGHER SPEED, WITH MY FAMILY IN THE CAR WITH ME. PLEASE HELP!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11254468September 10, 2019
SERVICE BRAKES
I WAS DRIVING THOUGH AN INTERSECTION WITH NO OBSTRUCTIONS IN FRONT OF ME & MY AUTOMATIC EMERGENCY BRAKING ENGAGED FOR NO REASON. THE CHIME SOUNDED, THE CAR STOPPED INSTANTANEOUSLY & A MALFUNCTION SCREEN CAME UP ON MY DASHBOARD. I WAS LUCKY THERE WASN'T ANYONE BEHIND ME OR I WOULD HAVE GOTTEN REAR ENDED. I HAVE SPOKEN TO THE DEALERSHIP & HAVE MADE AN APPOINTMENT, BUT I AM TOLD THAT THERE IS NO RECALL REGARDING THIS ISSUE & I WILL HAVE TO PAY TO HAVE IT DIAGNOSED & FIXED. I AM BAFFLED THAT SOMETHING THAT COULD CAUSE SERIOUS HARM TO DRIVERS HASN'T BEEN RECALLED OR ADDRESSED. I DRIVE THE PENNSYLVANIA TURNPIKE EVERYDAY TO WORK WHICH HAS A 70 MPH SPEED LIMIT & I CAN TELL YOU, I DO NOT FEEL SAFE KNOWING THAT THIS COULD HAPPEN AT THAT SPEED WITH MANY CARS AROUND ME. I REALLY HOPE TO SEE THIS ISSUE BE LISTED AS A RECALL IN THE VERY NEAR FUTURE!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11254197September 9, 2019
UNKNOWN OR OTHER
DRIVING DOWN THE STREET ABOUT 40 MPH WITH NO ONE ELSE AROUND, THANKFULLY, THE ROGUES AEB STARTED TO KICK IN. THE SENSOR AREA IS CLEAN AND NO REASON FOR IT TO ACTIVATE. NOT THE FIRST TIME THIS HAS HAPPENED AND SERIOUSLY SCARED US.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11253926September 7, 2019
UNKNOWN OR OTHER
HAS ALL KINDS OF DEVICES LIKE SOME JUST DONT FEEL RIGHT. VEHICLE WAS STATIONARY, IN MOTION ON THE ROAD
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11253931September 7, 2019
UNKNOWN OR OTHER
VEHICLE WAS STATIONARY, IN MOTION , ON A CITY STREET NOT ONLY THAT I WAS LOCKED OUT I CALLED FOR ASSISTANT I WAITED FOR TWO HOURS THEN I CALL BACK TO SEE IF THEY GOING TO BE HERE OPERATES LADY SHE WAS VERY RUDE SHE TOLD ME LEAV NOBODY IS GOING COME AND HELP PRETTY MUCH SHE HANG UP ON ME I WAS STUCK FOR 6 LONG HOURS .
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11252893September 3, 2019
SERVICE BRAKES, ENGINE, STEERING
DRIVING ON INTERSTATE ABOUT 10 MPH. CAR SUDDENLY MAKES THIS LOUD NOISE AND SHUTS OFF. IT DID RESTART AND I DIDN'T LOSE ELECTRICAL AS I WAS ON BLUE TOOTH CALL BUT IF HAPPENED WHEN I WAS GOING FASTER THIS WOULD HAVE BEEN A CATASTROPHE! . THIS IS THE SECOND TIME THOUGH. THE FIRST TIME I WAS IN PARKING LOT AND I THOUGHT I DID SOMETHING AS IT WAS A NEW CAR. I WAS NOT TOUCHING ANYTHING BUT STEERING WHEEL AND LIGHTLY TOUCHING BRAKE AS I WAS IN TRAFFIC BUT THERE WAS QUITE SOME ROOM BETWEEN ME AND THE CAR AHEAD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11252782September 2, 2019
SEATS
MY DRIVER'S SEAT STARTED MAKING CLICKING NOISE OCCASIONALLY WHEN TURNING LEFT AND RIGHT, EVER SINCE THIS SUMMER. DON'T KNOW IF IT'S THE WELDING ISSUE OR SOME PIECES INSIDE IMPACT WITH EACH OTHER. I SEARCHED ONLINE AND SAW OTHER 2017 NISSAN ROGUE OWNERS COMPLAINING ABOUT THE SAME ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11252582August 31, 2019
ELECTRONIC STABILITY CONTROL (ESC), STEERING, UNKNOWN OR OTHER
ON AUGUST 22, 2019, WHILE DRIVING THE AUTOMATIC EMERGENCY BREAKING SYSTEM ENGAGED (FLASHING LIGHTS, WARNING BEEPS AND A GRINDING NOISE) WHILE I WAS DRIVING ABOUT 30 TO 40 MPH, CAUSING THE CAR TO STALL AND FORCIBLY JERK. THIS ALMOST CAUSED ME TO GET REAR ENDED. THERE WAS NO OBSTRUCTION AHEAD. THIS HAD ALREADY HAPPENED 2 OTHER TIMES AND THE DEALERSHIP COULD NOT FIND ANYTHING WRONG WITH IT. I TOOK IT IMMEDIATELY AFTER IT HAPPENED THE THIRD TIME
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11245497August 21, 2019
SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC)
ON AUGUST 16, 2019, WHILE DRIVING UNDER A TOLL BOTH ON A TURNPIKE, THE AUTOMATIC EMERGENCY BREAKING SYSTEM ENGAGED (FLASHING LIGHTS, WARNING BEEPS AND A GRINDING NOISE) WHILE I WAS DRIVING ABOUT 30 TO 40 MPH, CAUSING THE CAR TO STALL AND FORCIBLY JERK. THIS ALMOST CAUSED ME TO COLLIDE AGAINST THE TOLL BOOTH. THERE WAS NO OBSTRUCTION AHEAD. THIS HAD ALREADY HAPPENED 2 OTHER TIMES AND THE DEALERSHIP COULD NOT FIND ANYTHING WRONG WITH IT. I TOOK IT IMMEDIATELY AFTER IT HAPPENED THE THIRD TIME AND THE DEALERSHIP ACKNOWLEDGED THAT THEY HAD A TECHNICAL SERVICE BULLETIN (TSB) AND REPROGRAMMED THE SENSORS. ON THEIR NOTES, THEY WROTE "REPROGRAM ICC AND ADAS CONTROL UNITS (WARRANTY) (APPLICABLE TSB)". I HAVE DRIVEN UNDER A TOLL BOOTH AFTER AND HAVE NOT EXPERIENCED ANYTHING SIMILAR, HOWEVER, THIS SHOULD HAVE BEEN A RECALL AS THIS ALMOST CAUSED AN ACCIDENT. MY ROGUE ONLY HAS A LITTLE OVER 20,000 MILES ON IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11244598August 17, 2019
SERVICE BRAKES
I WAS DRIVING AND THE CAR MADE A LOUD BEEPING NOISE AND STOPPED ON IT'S OWN. IT BREAKED AND I HAD NO CONTROL OVER THE BREAKS OR ACCELERATION. THE EMERGENCY BREAK SYSTEM WENT OFF. A LIGHT CAME ON ON THE DASHBOARD THAT SAID 'MALFUNCTION! CHECK OWNER'S MANUAL.' (SEE PIC). IT WAS REALLY SCARY. I HAD MY 2 YEAR OLD DAUGHTER IN THE CAR. I CAN'T IMAGINE WHAT WOULD HAVE HAPPENED IF I WERE ON THE HIGHWAY WITH A TRUCK BEHIND ME! THIS IS A KNOWN ISSUE AND I KNOW IT'S BEING INVESTIGATED, BUT THIS NEEDS TO GO AWAY. THIS IS SO SO UNSAFE!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11244130August 15, 2019
SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC)
I WAS DRIVING UP A RAMP IN A PARKING GARAGE, NOTHING IN FRONT OF ME OR IN MY CROSS WAY, THE VEHICLE SLAMMED ON IT'S BRAKES BY ITSELF. THANKFULLY I WAS NOT DRIVING FAST AND THE CAR BEHIND ME WAS ABLE TO ALSO SLAM ON THEIR BRAKES TO AVOID HITTING ME. I'VE DRIVEN THIS PARKING GARAGE NUMEROUS TIMES OVER THE ALMOST 2 YEARS OF OWING THIS VEHICLE WITHOUT THIS HAPPENING BEFORE. MY DEALERSHIP (MCGRATH NISSAN IN ELGIN, ILLINOIS) TOLD ME THIS WAS NORMAL AND I SHOULD ONLY BE CONCERNED IF IT HAPPENS ON AN OPEN ROAD. THIS IS A SAFETY ISSUE IN MY OPINION AND SHOULD NOT BE SHRUGGED OFF BY NISSAN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11242669August 8, 2019
SEATS
TL* THE CONTACT OWNS A 2017 NISSAN ROGUE. WHILE TURNING THE VEHICLE RIGHT OR LEFT, THE DRIVER'S SEAT MADE A STRANGE CREAKING SOUND. NISSAN OF LITHIA SPRINGS (811 THORNTON RD, LITHIA SPRINGS, GA 30122, 770-674-6080) WAS CONTACTED AND DID NOT ASSIST. THE CONTACT NOTIFIED THE MANUFACTURER AND WAS ADVISED TO CALL NHTSA. THE FAILURE MILEAGE AND VIN WERE UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11242100August 6, 2019
ELECTRICAL SYSTEM, SEATS, UNKNOWN OR OTHER
STARTING FROM 2017 UP UNTIL 8/5/2019 AFTER OBTAINING MY 2017 NISSAN ROUGE MY INITIAL COMPLAINT WAS THE SEAT, IT IS HORRIBLE, MY COMPLAINTS BROUGHT NO RESULTS FROM NISSAN. THEN AFTER I BEGAN TO NOTICE WHILE DRIVING A LOUD HUMMING SOUND AS IF THE CAR WAS OUT OF GEAR AND THE CAR WOULD SLOW TO A HALT OR STALL/STOP WHILE DRIVING OR I WOULD PULL OVER BECAUSE OF THE FAMILIAR SOUND, NOT SURE WHAT THE MATTER WAS THEN I WOULD SEE THIS FUNNY LITTLE SYMBOL LIKE A CRASH OF SOMETHING OF SORT. THIS HAPPENED SEVERAL TIMES BUT THIS LAST TIME IT HAD A BLATANTLY FLASH THE LITTLE CRASH SYMBOL CAME UP AGAIN BUT NOW WITH AN EXPLANATION MARK AND A CONSISTENT WARNING TELLING ME IT WAS A MALFUNCTION THE CAR CAME TO A HALT BEFORE I COULD PULL OUT THE SHELL GAS STATION. I'M SO THANKFUL THAT IT STOPPED AT THE STATION INSTEAD OF HAPPENING AS I MERGED INTO TRAFFIC AS IT HAD IN THE PAST. I CALLED THE DEALERSHIP AND THEY AT 1ST I WAS TOLD THEY WERE SWAMPED AND I HAD TO MAKE AN APPOINTMENT WHEN MY CALL WAS TRANSFERRED SO I COULD MAKE MY APPOINTMENT I EXPLAINED THE SITUATION TO CUSTOMER SERVICE AGENT AND SHE CONTACTED THE REPAIR SUPERVISOR; I THINK HIS NAME WAS STEVE OR STEPHEN AND HE ADVISED HER TO TELL ME TO TOW THE CAR TO THE DEALER SHIP BECAUSE TRYING TO DRIVE IT WOULD BE DANGEROUS. ONCE I MADE IT HOME I TUNED INTO THE NEWS AND THERE WAS AN INVESTIGATIVE REPORT ON ABC 7 CHICAGO NEWS SAYING THAT MANY HAVE SIMILAR COMPLAINTS AS MINE. I AM VERY AFRAID TO CONTINUE DRIVING THIS CAR; IT NEEDS TO BE RECALLED BECAUSE IT IS DANGEROUS AND I NO LONGER TRUST THE VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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