Nissan Rogue Complaints (2017)

600 consumer complaints on file.

#11425644July 20, 2021
ENGINE, VEHICLE SPEED CONTROL, POWER TRAIN
My 2017 Nissan Rogue has been jerking, lurching, and there are times when the accelerator is depressed but the car does not accelerate at all It is extremely dangerous. Nissan has confirmed that the CVT has failed. This seems to be an ongoing issue with many of their vehicles and it doesn’t not feel like adequate action is being taken to remedy this.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11425158July 16, 2021
UNKNOWN OR OTHER
It seems the 2017 Nissan Rogue, as well as almost all other years of that make/model have a defect in the drainage system for the sunroof. The drain lines clog which leads to water accumulating significantly under the floor of the car. The initial indicator of this is a wet floor, not that big a deal. However, the water cannot drain at all from under the floorboard so it remains wet, which leads to mold and mildew. it also can lead to rusting the connections of the front seats with the floor board that quickly rots since it is permanently soaking wet. The health issues of breathing in moldy air in an enclosed vehicle are significant and the rotting floorboards that can lead to a seat being dislodged are also concerning. There are numerous examples of this online. The dealer is aware of the problem but does not believe it is their problem to address. Nissan and the dealer feel it is a maintenance issue where the car owner must clean out the drain tubes twice a year. There is nothing in the owners manual indicating this is a requirement or a necessity. Warranty will not cover it since they feel it is a maintenance issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11424410July 12, 2021
VISIBILITY:SUN/MOON ROOF ASSEMBLY
The contact owns a 2017 Nissan Rogue. The contact stated while driving 55 mph, the sunroof exploded, and the sunroof glass shattered onto the shade guard. The contact was able to pull to the side of the road, where he checked the vehicle but could not determine the cause of the failure. The contact then drove to his destination. The vehicle was not diagnosed nor repaired. Neither the manufacturer nor the dealer was made aware of the failure. The approximate failure mileage was 55,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11423751July 7, 2021
POWER TRAIN
What component or system failed or malfunctioned, and is it available for inspection upon request? Cvt Valve caused a check engine light How was your safety or the safety of others put at risk? If the trnasmission dies, then the car woudl not be operable. Related to TSB - https://static.nhtsa.gov/odi/tsbs/2016/SB-10075090-5448.pdf While actually a 2017 Rogue in my case - same issue occurred @ 69K miles. Has the problem been reproduced or confirmed by a dealer or independent service center? No. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? Not to my knowledge Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? Check Engine light came on 6/18 and was brought to dealer the following monday who confirmed the dx.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11423605July 6, 2021
POWER TRAIN
Transmission failure. The car loosing power on the road. Slipping gears.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11423210July 2, 2021
ENGINE
The contact owns a 2017 Nissan Rogue. The contact stated while driving at an undisclosed speed, the vehicle lost motive power without warning. The vehicle was towed to the dealer and diagnosed as an engine control module failure. The dealer notified the manufacturer of the failure, but the manufacturer wanted the dealer to perform a diagnostic test before approving the replacement of the engine control module. The vehicle was not repaired and remained at the dealer. The approximate failure mileage was 28,000. Consumer stated vehicle has been repaired.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11422904June 30, 2021
POWER TRAIN
I began to notice issues with my 2017 Nissan Rogue as I was driving down the road and all of a sudden, the car seemed to have lost power and wouldn't accelerate. I took it to my local garage, where I was told the CVT transmission went out and needed replaced. He recommended I speak to Nissan to see if they would help pay for the repair, since it's a common problem, less than 4 years old and only 72,000 miles. Nissan recommended I take it to the nearest dealership so they could diagnose it, then possibly help pay with the goodwill assistance program. I called the dealership and also sent a request for a call back online. I never received a call back. I contacted Nissan's Consumer Affairs department, who said they would contact the dealership. It took the dealership about a week to return my call. When they did, they scheduled an appointment for the following Tuesday. I had the car towed Monday evening and when I hadn't heard back by the end of the week, I called and left a message. They finally called back a week later and said the tests they ran come back to a failed CVT transmission. At that point, Nissan could finally review my case to hopefully offer assistance. Another week later, I received a call that they would not help with the repairs, towing fees or rental car fees. I have had to rent a car for 5 weeks now, because of them dragging their feet. So now I will be out $129 for the diagnostic test, when we already knew the problem, approximately $2,000 for the rental car and over $4,000 for a new transmission. I also would have to pay $5 per mile over 3 miles at 22 miles, so another $95 for towing back to the original garage.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11422477June 27, 2021
AIR BAGS
Unknown passenger airbag light does not turn on even with a passenger in the seat.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11421811June 22, 2021
UNKNOWN OR OTHER
Cvt transmission gave out without warning well picking up my son from school.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11421530June 20, 2021
POWER TRAIN
Driving out of a stopped position - after being stopped at a red light on an inclined hill - the car felt like it was stuck in the neutral position even though it was in drive. I pulled over to the side of the road, shifted the gear from drive to park and back to drive, drove back into traffic, and the car again felt like the transmission was in the neutral driving position. I pulled over a second time, put the car in park, turned the car off and then back on, put the car into drive, and the transmission shifted smoothly between gears.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11421567June 20, 2021
AIR BAGS
Cars only 4 years old and airbag light is on. Is there warranty for the airbags.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11421431June 18, 2021
SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, FORWARD COLLISION AVOIDANCE: WARNINGS
My car brakes locked up for no reason as I was driving. I’ve called Nissan they did a “reset” on the braking system while I was under warranty. The car continues to flash malfunction and front radar disabled. My car beeps all the time on the road for zero reason. Now my cars warranty is out by a few miles and the refuse to fix it. This is a safety issue. I’m terrified of wrecking and they will not fix it without 1300.00. Called home office they won’t budge. This isn’t my fault the car has done this since I bought it. It’s not safe and I fear of causing a wreck when the brakes lock up again. They would rather me wreck than fix my car under the warranty. I have powers when they rest it when under the 60 days time frame but it didn’t fix the problem. Now I’m stuck with a huge bill on a car I bought to be safe in. Please help there needs to be a recall. After researching I see this is a common issue that Nissan refuses to fix. How many die before it’s corrected. This is a safety issue. Not a brush it off sort of problem. This could kill someone. Bought 01/2020 issues began 02-2020 and are still happening.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11421042June 15, 2021
POWER TRAIN
The contact owns a 2017 Nissan Rogue. The contact stated while driving approximately 77 mph, the vehicle started to decelerate. The contact stated that the vehicle failed to accelerate above 30 mph. The contact pulled over and the vehicle stalled without warning. The vehicle was towed to a certified mechanic who was unable to identify the cause of the failure. The vehicle was then transferred to the dealer but was not diagnosed. The vehicle was not repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 67,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11420648June 11, 2021
UNKNOWN OR OTHER
The air conditioner in my Nissan Rogue has not been working. I have dropped my car at Nissan 3 times last year and the ac problem has never been fixed. We cannot drive in hot weather because it blows out hot air.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11419261June 1, 2021
VEHICLE SPEED CONTROL
The vehicle does not shift gears when attempting to accelerate. The RPMs increase but the speed is sluggish to accelerate. The struggle of the engine is audible from inside the car like the sound of revving of an engine. No warning signs or messages have been associated with the problem. The problem does not happen every time the car is used but has occurred on several different occasions. The car is available for inspection upon request. This problem is dangerous to the driver, passengers, and other drivers on the road as well, because it disrupts the flow of traffic when attempting to merge onto the highway. Many people are forced to slam on their breaks to avoid rear ending the vehicle when it does not accelerate.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11418411May 24, 2021
UNKNOWN OR OTHER
My 2017 Nissan Rogue has 39,000 miles on it, after I bought out my lease a few months ago I noticed in warmer weather and when the engine and transmission are good and hot, I am having trouble accelerating. I do hot highway driving and longer city driving once we start having to do traffic lights and or stop signs I have noticed that my car will not accelerate, I push the gas petal to the floor and it will barely move, and the transmission makes noise and will not shift. I have to pull over and let it cool for a bit in order to get moving again. I have taken it in for service twice and they cannot get this to replicate and have told me there is nothing wrong with my car. This last time I picked it up after they had it for two days and it occured the very next day. No warning lamps lights or messages appear when this occurs. I feel this is a very big safety issue, if I do not get going at the proper speed at a light or stop sign I may get rear ended. It concerns me that they cannot seem to find what is wrong as it continues to repeat over and over again.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11417648May 18, 2021
FORWARD COLLISION AVOIDANCE: WARNINGS
Driving on the highway about 65M mph, the forward emergency system (FEB), read an error message. Immediately the engine brake was activated causing the car to brake. I pulled over in the highway and turn off the engine, ERROR message for the FEB was not showing anymore. However few hours (2 hours) later, the FEB error message displayed again, causing the brake engine to kick in and stop the car. At the red light, when i push the gas to start, the RPM will go up to 6000 and the car won't move. Drivers behind me are at risk to slam my car rear end, because of the sudden braking from the FEB error.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11416052May 11, 2021
SEAT BELTS
WHEN I FORGET TO PUT ON THE DRIVERS SEAT BELT THERE IS NOT ALARM OR WARNING. SINCE I BOUGHT THE CARE I NOTICED THIS. I HAVE READ THROUGH THE MANUAL AND CANNOT FIGURE OUT WHY THERE WOULD NOT BE A SOUND TO REMIND ME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11415703May 9, 2021
POWER TRAIN, UNKNOWN OR OTHER
WHILE DRIVING UP HILLS ON CITY STREETS THE CAR SEEMS TO SLOW DOWN AND HAVE A HARD TIME GETTING UP THE BILL. THE A/C ALSO STOPS WORKING WHEN THIS HAPPENS AS WELL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11414228April 28, 2021
POWER TRAIN
THE PROBLEM THAT OCCURRED, WAS DRIVING ON THE HIGHWAY AND THE CVT TRANSMISSION SLIPS SLOWING MY CAR DOWN IN FRONT OF A BIG TRUCK WHILE MY KIDS ARE IN THE THERE. THAT IS NOT SAFE AT ALL, SO I TAKE IT TO A SHOP WHO TELLS ME IT NEEDS NEW TRANSMISSION. GETS NEW TRANSMISSION PUT IN THERE AND NOT EVEN A GOOD TWO WEEKS LATER IT IS DOING IT AGAIN. SO I GO AND RESEARCH AND SEE THAT THIS IS A BIG ISSUE AND NISSAN HAS NOT DID A RECALL ON IT YET. WHAT ARE THEY WAITING ON, TO HARM A WHOLE FAMILY. THEY NEED TO GET THEIR STUFF TOGETHER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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