Nissan Quest Complaints

2,121 consumer complaints on file.

#10454665April 10, 2012
FUEL SYSTEM, GASOLINE
MY NEW 2012 NISSAN QUEST GOES DEAD AND WILL NOT START WHEN SITTING ON A DOWNHILL SLOPE IN THE FRONT. IT HAS GAS BUT IT WILL SPUTTER AND WILL NOT START. MY DRIVEWAY GOES DOWNHILL AND I CANNOT EVEN PARK IN DRIVEWAY I HAVE TO PARK ON THE SIDE OF THE ROAD. WHEN THIS FIRST HAPPENED I PUT VAN IN NEUTRAL TO POSSIBLY GET IT LEVEL AND WITHOUT NOTICE THE BRAKES WOULD NOT WORK WHEN IN NEUTRAL AND MY BRAND NEW VAN RAN THRU THE GARAGE DOOR!!!!! WHEN YOU PAY ALL THAT MONEY FOR A NISSAN THAT YOU CONSIDER RELIABLE REALLY BOTHERS ME!!! TAKING IT TO THE DEALER TODAY WE WILL SEE WHAT COMES OF IT. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10454376April 6, 2012
FUEL SYSTEM, GASOLINE
TL* THE CONTACT OWNS A 2012 NISSAN QUEST. THE CONTACT STATED THAT THE VEHICLE WOULD NOT START. THE FUEL GAUGE DISPLAYED THAT THE FUEL TANK WAS HALF FULL AND THE CONTACT ADDED AN ADDITIONAL ONE FOURTH A TANK OF GASOLINE BUT THE VEHICLE STILL WOULD NOT START. THE VEHICLE WAS NEITHER DIAGNOSED NOR REPAIRED FOR THE FAILURE. THE CURRENT AND FAILURE MILEAGES WERE 3000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10454237April 5, 2012
ELECTRICAL SYSTEM
SEE LINK HTTP://QUESTDRIVER.COM/NODE/546MY ECM WENT OUT ON THE HIGHWAY, LEAVING MY WIFE AND A VAN LOAD OF KIDS STRANDED. MY WARRANTY HAD RUN OUT AND THE MECHANIC I BROUGHT IT TO TOLD ME IT WAS RUSTED OUT AND CAUSED A FIRE IN THE ECM. THE FRAME HAS A DESIGN FLAW THAT ALLOWS SNOW AND WATER TO SIT IN THE MOUNT THAT HOLDS IT CAUSING IT TO RUST OUT.( THE REPLACEMENT HAS HOLES IN IT SO THIS DOESN'T HAPPEN AGAIN SHOWING THAT IT SHOULD HAVE BEEN RECALLED! I AM HAVING THE SAME TROUBLE AS EVERYONE ELSE, I GET A RUN AROUND FROM NISSAN THAT I HAVE TO TAKE IT TO THEIR DEALERSHIP PAY $1500 REPAIR BILL AND IF THERE IS A RECALL I MIGHT GET PAID BACK! I DON'T HAVE $1500 TO BLOW I HAVE A FAMILY THAT NEEDS A RELIABLE VAN! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10453887April 2, 2012
ENGINE AND ENGINE COOLING
WE WERE GOING OVER LOVELAND PASS IN COLORADO. AS SOON AS WE STARTED GOING BACK DOWN THE ENGINE FAILED. I HAD TO DRIFT WITH NO POWER TO A SHOULDER TO PULL OFF ON. MY TWO KIDS WERE IN THE CAR AND WERE SCARED ABOUT ME HAVING NO POWER. HAD TO WAIT AN HOUR TO TOW IT. THE GARAGE SAID THE TIMING BELT BROKE, $1900 TO FIX....... *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10453249March 27, 2012
SERVICE BRAKES, HYDRAULIC, ELECTRICAL SYSTEM, POWER TRAIN
1). TRANSMISSION - 29,889 MI. TO PRESENT. SERVICED 6 TIMES. CONSTANTLY SHIFTS UP AND DOWN AT SCHOOL ZONE SPEED, LOUD CLUNK WHEN DECELERATING AT 40 MPH, LOUD CLUNK WHEN DECELERATING IN HIGHWAY EXIT CURVE. DEALER SAYS EVERYTHING IS WORKING TO SPECS...NOTHING FIXED. 2). BRAKES - 46,363 & 55,204 MI. NEW FRONT AND REAR BRAKES INSTALLED. AT 73,014 MILES VAN NEEDS NEW BRAKES AND ROTORS. 26,651 HIGHWAY MILES. WALLACE NISSAN SERVICE SAID NISSAN USED UNDERSIZED ROTORS FOR VEHICLE WEIGHT AND TIRE SIZE, HENCE NEED FOR FREQUENT REPLACEMENTS. 3). ELECTRICAL - 04/05/2010, 64,194 MI. THE VDC AND CK ENGINE LIGHTS CAME ON, VAN SPEED VERY ERRATIC...5 TO 40MPH ALL BY ITSELF, STALLED SEVERAL TIMES. DEALER COMPUTER DIAGNOSIS...FAULTY SENSORS IN CRANKSHAFT AND CAMSHAFT $209.07. 10/03/2011, 72,547 MI. SAME VDC AND ERRATIC SPEED. DEALER'S INITIAL DIAGNOSIS, FAULTY THROTTLE SENSOR, INSTALLED NEW SENSOR...SAME PROBLEM, UPON FURTHER INVESTIGATION DEALER FOUND THE ECM UNIT WAS TOTALLY CORRODED AND HAD TO BE REPLACED. $962.16. NISSAN MECHANICS SAY IT WAS A FAULTY DESIGN LOCATION OF THE ECM RIGHT UNDER THE WINDSHIELD WIPER COWLING WHICH ALLOWED WATER TO ENTER THE ECM, CORRODE IT AND CAUSE ITS EVENTUAL FAILURE. IN SUBSEQUENT YEAR MODELS OF THE QUEST, NISSAN MOVED THE ECM TO A MORE PROTECTED AREA. 4). ELECTRICAL - SLIDING REAR DOOR SENSORS CONTINUE TO FAIL AS THE DOOR SHUTS TO PREVENT INJURY TO A PERSON WITH A HAND IN THE WAY. SLIDING DOORS CONTINUE TO RATTLE EVEN AFTER 6 SERVICE VISITS TO FIX IT. 5). ELECTRICAL. REAR HATCH MOTOR AND LOCK MECHANISMS CONTINUE TO BREAK DOWN EVEN AFTER 6 SERVICE VISITS AND $1,164.94 IN REPAIR COSTS. 6). OTHER PROBLEMS INVOLVE: FAULTY BACKUP SENSORS, SERVICED 4 TIMES $285.88. SAME DRIVE BELTS REPLACED TWICE WITHIN 26,651 MILES AND $250.00, LEAKING SUNROOF AND SKYLIGHTS, NISSAN HAD TO REPLACE THE ENTIRE ROOF BECAUSE OF SEVERE RUST. OVERALL, VAN IS CRAP! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10452976March 26, 2012
ENGINE AND ENGINE COOLING
TL* THE CONTACT OWNS A 2007 NISSAN QUEST. WHILE PARKED, THE CONTACT HEARD A WHINING NOISE COMING FROM THE ENGINE. THE FAILURE ALSO OCCURRED WHILE DRIVING AT VARIOUS SPEEDS. THE CONTACT STATED THAT THE NOISE HAD BECOME LOUDER WHEN DRIVING AT FASTER SPEEDS. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTICS WHERE THE TECHNICIAN STATED THAT THE TIMING CHAIN TENSIONER WOULD HAVE TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 78,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10452879March 24, 2012
STRUCTURE:BODY, LATCHES/LOCKS/LINKAGES
THE DOOR LATCH TO THE BACK SIDE OF THE DRIVERS SIDE SLIDING DOOR CAME OFF AND NOW THE DOOR WILL NOT LATCH. THIS HAPPENED WHILE CAR WAS STOPPED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10452713March 22, 2012
ENGINE AND ENGINE COOLING
I OWN A NISSAN QUEST 05.I GOT IT BRAND NEW.I HAD IT FOR 6 YEARS AND AFTER 51,000 MILES I WAS TOLD BY THE DEALERSHIP THAT I NEED ANEW TIMING CHAIN.THEY ARE ASKING $2200.ITS A DEFECT AND THEY SHOULD COVER IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10452572March 21, 2012
ENGINE AND ENGINE COOLING
TIMING CHAIN TENSIONER BROKE CAUSING TIMING CHAIN TO RATTLE LOUDLY. NISSAN SAID THE REPAIR WOULD BE ABOUT $2,400.00. APPARENTLY THIS IS A VERY COMMON PROBLEM WITH THE NISSAN 3.5 ENGINE AND SHOULD BE SUBJECT TO A RECALL. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10452612March 21, 2012
POWER TRAIN
TIMING CHAIN RATTLING. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10451884March 16, 2012
FUEL SYSTEM, GASOLINE
THE FUEL INDICATION LIGHT CAME ON WHILE DEPARTING OUR NEIGHBORHOOD, WHILE GOING DOWN A HILL TO A STOP SIGN THE VEHICLE STALLED AND WOULD NOT RESTART. HAD TO FILL THE TANK VIA A GAS CAN TO MAKE IT TO THE STATION. GAS LIGHT CAME ON TONIGHT MARCH 15TH WHILE IN INTERSTATE AND DROVE APPROXIMATELY 7 MILES AND PARKED. INDICATOR AT THE TIME STILL SAID WE HAD APPROXIMATELY 40 MILES. PARKED ON A DECLINE AND CAR WOULD NOT START WHEN WE RETURNED. AGAIN FILLED TANK WITH A GALLON OF GAS AND DROVE TO STATION WHERE WE FILLED WITH AN ADDITIONAL 14 GALLONS. 14 GALLONS + 1 GALLON FROM CAN = 15 GALLONS....IN A SUPPOSED 20 GALLON TANK? THE MATH ISN'T ADDING UP. LUCKILY OUR CHILDREN HAVEN'T BEEN IN THE CAR ON EITHER OCCURRENCE NOR HAVE WE STALLED ON A BUSY HIGHWAY WHERE A SERIOUS ACCIDENT COULD OCCUR AS A RESULT. THERE IS AN OBVIOUS PROBLEM WITH THE 2011 NISSAN QUEST FUEL TANK OR PUMP WHICH IS CAUSING THE VEHICLE TO STALL OR NOT START WHEN THERE IS MORE THAN 4-5 GALLONS OF GAS IN THE TANK. THIS NEEDS TO BE RECALLED AND CORRECTED BEFORE SOMEBODY IS KILLED. THERE ARE COUNTLESS FORUMS ONLINE NOW THAT WE HAVE JUST FOUND TONIGHT WITH PEOPLE ACROSS THE COUNTRY EXPERIENCING THE SAME ISSUE....WITH DEALERSHIPS NOT OFFERING ANY ASSISTANCE. PLEASE HELP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10451390March 13, 2012
SERVICE BRAKES, HYDRAULIC, SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP, TRACTION CONTROL SYSTEM
TL* THE CONTACT OWNS A 2007 NISSAN QUEST. THE CONTACT STATED THAT WHILE DRIVING 65 MPH, THE SPEEDOMETER ABRUPTLY DISPLAYED A READING OF 45 MPH. THE ANTI LOCK BRAKING SYSTEM AND TRACKING CONTROL SYSTEM LIGHTS ALSO ILLUMINATED DURING THE FAILURE. THE CONTACT MANEUVERED TO THE SHOULDER AND SHUT THE VEHICLE OFF. UPON RESTART, THE CONTACT WAS ABLE TO SAFELY DRIVE THE VEHICLE TO AN AUTHORIZED DEALER. THE CONTACT WAS INFORMED THAT THE ANTI LOCK BRAKING ACTUATOR AND WHEEL BEARINGS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 87,000. THE CONSUMER STATE THE BRAKE ACTUATOR WAS REPLACED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10450769March 8, 2012
FUEL SYSTEM, GASOLINE
FUEL LEVEL GAUGE DOES NOT READ ACCURATELY. CHECK ENGINE LIGHT ON. CAR WILL NOT PASS THE STATE OF CT DMV EMISSION PROGRAM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10450698March 7, 2012
FUEL SYSTEM, GASOLINE
THIS CAR HAS COMPLETELY SHUT OFF ON ME 5 TIMES IN THE PAST MONTH! I HAVE HAD TO HAVE GAS DELIVERED TO ME ALL OF THESE TIME TO BE ABLE TO DRIVE. ON MOST OF THESE OCCASIONS I HAVE HAD OVER 1/4 TAKE AND HAD NO WARNING LIGHTS ON INDICATION FUEL LEVEL WAS LOW. THIS SEEMS TO BE A COMMON PROBLEM THAT NISSAN IS REFUSING TO RECOGNIZE OR DO ANYTHING ABOUT. WE TOOK THE VAN IN FOR SERVICE AND WERE FIST TOLD THEY HAD NEVER HEARD OF THIS ISSUE BUT THEN ANOTHER WORKER TOLD US THEY JUST HAD SOMEONE WITH THE SAME ISSUE AND THEY REPLACED THE TANK YET THE PROBLEM WAS NOT SOLVED. MY DEALERSHIP IS MOSSY NISSAN OF OCEANSIDE CA, AND THEY HAVE BEEN A NIGHTMARE. WE ARE DRIVING ACROSS THE US ON MILITARY ORDERS IN THIS VAN WITH OUR 2 SMALL CHILDREN, AND THIS IS ABSOLUTELY NOT ACCEPTABLE THAT WE WILL BE FORCED TO DRIVE IN A DEATHTRAP. NISSAN NEEDS TO WAKE UP AND DO SOMETHING ABOUT THIS THESE ARE FAMILY VANS, WHAT IS IT GOING TO TAKE FOR THERE TO BE A MASS RECALL? THE DEATH OF A FAMILY? PLEASE SOMEONE HELP US, I DO NOT KNOW WHAT TO DO RIGHT NOW?? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10450368March 5, 2012
ENGINE AND ENGINE COOLING
TL* THE CONTACT OWNS A 2011 NISSAN QUEST. THE CONTACT STATED THAT WHILE DRIVING 5 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS COASTED OFF ROAD AND AS THE BRAKES WERE APPLIED, THE VEHICLE JERKED WHILE THE CONTACT ATTEMPTED TO ACCELERATE. THE VEHICLE WAS THEN TAKEN TO AN AUTHORIZED DEALER WHERE THEY STATED TO THE CONTACT THAT THEY COULD NOT ASSIST HER WITH THE FAILURE AND COULD NOT DIAGNOSIS THE VEHICLE. THE CONTACT STATED THAT THE FAILURE WOULD ALSO OCCUR WHEN THE FUEL TANK WAS LESS THAN HALF FULL. THE VIN WAS NOT AVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND THE CURRENT MILEAGE WAS 4,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10450212March 4, 2012
ELECTRICAL SYSTEM
PURCHASED BRAND NEW VEHICLE ON 4/20/11, ON 7/20/11 CAR WOULD NOT START. HAD TO TOW CAR TO DEALERSHIP, THEY SAID IT WAS THE BATTERY AND THEY WOULD RECHARGE IT. WE REQUESTED THAT THEY INSTALL A NEW BATTERY AND THEY FINALLY DID. YESTERDAY 3/3/11 WE HAD THE SAME PROBLEM. WENT INTO A STORE FOR 5 MINUTES, RETURNED TO THE CAR AND IT WAS TOTALLY DEAD. HAD TO HAVE THE CAR TOWED TO DEALERSHIP AGAIN. AS OF THIS WRITING NOT SURE WHAT THE OUTCOME WILL BE. SINCE THE 3RD WAS A SATURDAY, OUR CAR IS NOW SITTING AT THE DEALERSHIP AND WE ARE SITTING BY THE COMPUTER BECAUSE WE DO NOT HAVE ANY MEANS OF TRANSPORTATION. JUST NOTICED A NEW RECALL WHEN I WENT ON THIS WEBSITE FOR THE QUEST BUT NOT SURE IF THIS IS PART OF THE PROBLEM. THIS IS A VERY DANGEROUS SITUATION. WE CANNOT ALLOW NISSAN TO GET AWAY WITH PUTTING CUSTOMERS IN DANGER. I AM AWAITING THE RESULTS OF THEIR EVALUATION. THIS CAR WAS JUST IN FOR SERVICE ON 2/11/11 WITH A COMPLETE CHECK OF THE SYSTEM AND WE WERE TOLD EVERYTHING WAS GOOD. 3 WEEKS LATER WE HAVE A CAR THAT IS SITTING IN THEIR LOT WAITING TO BE LOOKED AT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10450028March 2, 2012
FUEL SYSTEM, GASOLINE
WHILE DRIVING DOWN HILL THE CAR WILL STALL IF THE GAS TANK READS LESS THAN 90 MILES TO EMPTY. THIS HAS HAPPENED WHILE DRIVING AT HIGHWAY SPEEDS OR IN TOWN. TODAY THIS HAPPENED WHILE CROSSING AN INTERSECTION. THE VAN STALLED RIGHT IN THE MIDDLE OF A MAJOR INTERSECTION WHICH CREATED A SAFETY HAZARD. THE LOCAL NISSAN DEALER SAID THAT NISSAN IS "WORKING" ON FIXING THE PROBLEM BUT THEY CAN'T DO ANYTHING FOR US. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10449954March 1, 2012
FUEL SYSTEM, GASOLINE
TL* THE CONTACT OWNS A 2011 NISSAN QUEST. THE CONTACT STATED THAT WHEN THE FUEL TANK WAS ONE QUARTER FULL AND THE VEHICLE WAS BEING DRIVEN ON A SLOPE, THE VEHICLE WOULD STALL. THE CONTACT WOULD HAVE TO COAST TO LEVEL GROUND OR ADD MORE FUEL TO RESTART THE VEHICLE. THERE WAS NO WARNING PRIOR TO THE FAILURE. THE VEHICLE HAD NOT BEEN INSPECTED BY THE DEALER OR REPAIRED. THE FAILURE MILEAGE WAS 1,100 AND THE CURRENT MILEAGE WAS 2,567.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10450004March 1, 2012
FUEL SYSTEM, GASOLINE
VAN WAS PARKED NOSE DOWN ON APPROX. 10 TO 12 DEGREE HILL. VAN REFUSED TO START AND HAD BE TOWED TO DEALER. WAS TOLD NISSAN WAS AWARE OF THE PROBLEM AND WAS WORKING ON A FIX. WAS THAN TOLD TO KEEP AT LEAST HALF A TANK OF GAS IN VAN AT ALL TIMES. *TR ....
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10449500February 27, 2012
FUEL SYSTEM, GASOLINE, ENGINE AND ENGINE COOLING
MY ENGINE KEEP SHUTTING OFF, IT HAPPENED MANY TIMES WHEN MY CAR'S FUEL DOWN TO LESS THAN 25% OF TANK OR AROUND 60 MILES LEFT, AND THE CAR DOWNHILL ONLY. EXAMPLE: I WAS PULLING OUT MY CAR OUT FROM DRIVE WAY AND DOWN TO STREET, IT KEEP SHUTTING OFF, OR MY CAR CUTTING FUEL. COULDN'T PULL MY CAR UNTIL MY CAR PUT IN IGNITION ON AND HAVE SOMEONE TO PUSH TO LEVEL ON THE STREET. THEN MY CAR CAN START ON THE ENGINE. IT WAS SO DANGEROUS, BECAUSE THE BRAKE WAS OFF AND ENGINE WAS OFF, HAVE SOMEONE TO PUSH THE CAR. ALSO, I AM AFRAID WHEN I AM DRIVING ON THE ROAD, IF SUDDENLY HAPPEN LIKE THAT. I AM NOT SURE WHAT TO DO... THIS IS CAR ALWAYS DRIVE WITH THE MY KIDS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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