Nissan Quest Complaints

2,121 consumer complaints on file.

#10790793November 16, 2015
FUEL/PROPULSION SYSTEM
THERE HAVE BEEN 3 INSTANCES WHERE OUR VAN HAS STALLED SITTING ON AN INCLINE WITH A QUARTER OR SO OF GAS LEFT. THERE IS AN OPEN RECALL FOR THE 2011 QUEST BUT MINE DOESN'T FALL UNDER THE SAME MANUFACTURE DATE RANGE. AFTER RESEARCHING, I FOUND THAT THIS SEEMS TO BE A WIDE SPREAD PROBLEM WITH THE QUEST OVER SEVERAL YEARS NOT JUST 2011. I TOOK IT TO THE DEALER TO HAVE THEM RESEARCH AND THEY SAID THEY HAVE NEVER HEARD OF THAT BEFORE. THEY SUGGESTED PURCHASING A FUEL SENDING UNIT TO FIX THE PROBLEM. IF IT WAS JUST A PROBLEM WITH THE GAUGE THEN WHY WOULD THE CAR STALL ON A HILL WITH PLENTY OF GAS LEFT? I AM WORRIED ABOUT WHAT WILL HAPPEN IF I AM ACTUALLY TRAVELING DOWN A HILL AT SPEED AND MY CAR STALLS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10790349November 14, 2015
ENGINE, POWER TRAIN
A HOSE THAT MOVES ANTIFREEZE COOLANT INTO VEHICLE I BELIEVE TO BE CAKED A VACUUM HOSE FELL OFF CAUSING COOLANT TO LEAK OUT COMPLETELY... IN ADDITION THE VEHICLE ACCELERATES FOR NO REASON AND JERKS.. I WAS TOLD TO REPLACE ASK MOTOR MOUNTS WHICH I DID AND STILL ISSUE PERSISTS .. NOW CHECK ENGINE LIGHT IS ON AND STATING THE SOLENOIDS IN TRANSMISSION NEED TO BE REPLACED... VAN LOSES POWER UNEXPECTEDLY. . THIS HAPPENS WHILE DRIVING MOSTLY AT LOW SPEEDS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10790416November 14, 2015
WHEELS
AT 9K MILES THESE BRIDGESTONE TIRES ARE WEARING ON THE EXTERIOR SIDE WALLS. DEALERSHIP SAYS IT IS BECAUSE OF ALIGNMENT! WE HAVE HAD THE ALIGNMENT DONE 3 TIMES OVER THE PAST 10K MILES! TIRES ARE NOW SHOWING WHITE 'WIRE' AND MUST BE REPLACED! ONCE AGAIN, DEALERSHIP SAYS ALIGNMENT ISSUE WHEN I TOOK IT IN! AND AGAIN, ALIGNMENT IS PERFECT! TIRES HAVE BEEN ROTATED EVERY 3-5K MIKES AT OIL CHANGE.THESE TIRES SHOULD NOT BE DOING THIS WITH ONLY 21K MILES ON THEM!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10789613November 10, 2015
ENGINE
BOUGHT MY 2007 NISSAN QUEST IN 8/5/13 WITH THE DEALER CONVINCE MY THAT THE VEHICLE IS GOOD AND INSPECTED BUMPER TO BUMPER,AFTER DRIVING FOR A FEW TIMES, MILEAGE WAS 73,000 AND PRESENT IS 83,000 MILES,I STARTED HEARING NOISE COMING FROM THE TIMING COMPARTMENT,I CALLED NISSANUSA AND INFORMED THEM AND THEY ADVS TO TAKE IT IN FOR INSPECTION,THEY FOUND THAT THE GUIDE FOR THE TIMING CHAIN SYSTEM HAS BROKEN AND IF NOT REPLACE IT WILL CAUSE PERMANENT DAMAGE TO THE ENGINE AND SERIOUS ACCIDENT,SO NOW I CAN'T USE THE VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10787266October 30, 2015
ENGINE, STEERING
THE PRESSURE POWER STEERING HOSE DEVELOPS A TERRIBLE LEAK. EVENTUALLY REQUIRED A 1/2 BOTTLE OF PS FLUID NEARLY EVERY DAY! THE PROBLEM IS THAT THE HOSE IS "BURIED" BEHIND THE ENGINE AND EXTREMELY DIFFICULT TO REPLACE. A REPLACEMENT HOSE IS LESS THAN $100 BUT IT TAKES MULTIPLE HOURS OF PAIN AND FRUSTRATION TO REPLACE. THIS TYPE OF POOR WORKMANSHIP IS TOTALLY UNACCEPTABLE. THE FACT THAT IT'S SO DIFFICULT TO FIX A KNOWN PROBLEM IS UNCONSCIONABLE. NISSAN SHOULD BE ASHAMED OF THEMSELVES FOR TAKING ADVANTAGE OF CONSUMERS. THE LEAKED CAUSED STEERING ISSUES ON NUMEROUSE OCCASIONS. IT NEVER FAILED COMPLETELY DUE TO THE FACT THAT I CARRIED A GALLON JUG OF PS FLUID WITH ME EVERYWHERE I WENT. NOW, NOT ONLY DID IT TAKE ME FOREVER TO REPAIR THIS ITEM, MY DRIVEWAY IS AN EYESORE. POWER STEERING FLUID IS A VERY CAUSTIC PRODUCT AND DOES NOT CLEAN UP THEREFORE IT HAS DESTROYED MY DRIVEWAY. I'M SORELY DISAPPOINTED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10787270October 30, 2015
ENGINE
THIS IS BY FAR THE WORST CASE OF NEGLIGENCE I HAVE WITNESSED FROM AN AUTOMAKER! AGAIN NISSAN IGNORES AND COVERS UP A KNOWN PROBLEM. THE TIMING CHAIN 'DEATH RATTLE' IS HIGHLY ANNOYING AND MAKES THE OWNER FEEL AS IF THE ENGINE WILL 'GO' AT ANY MINUTE. THE FACT THAT THE REPAIR/REPLACEMENT CANNOT BE PERFORMED WITHOUT REMOVING THE ENGINE FROM THE CAR IS APPALLING. THE POOR DESIGN ON THE TENSIONER GUIDE IS WELL DOCUMENT BY NISSAN AND YET THEY CONTINUED TO PASS OFF INFERIOR PRODUCTS TO UNSUSPECTING CUSTOMERS. TRULY, TRULY DISGUSTING BEHAVIOR FROM AN AUTOMAKER. TO EASE THEIR CONSCIOUS THEY ISSUES A TSB ON THE SUBJECT. WHAT THEY NEED TO DO IS ISSUE AN IMMEDIATE RECALL ON ALL VEHICLES AFFECTED. MY DEALER QUOTED ME $2800 TO FIX THIS DEFECT. $2800! $2800! ARE YOU SERIOUS? NISSANS LACK OF CONSIDERATION FOR THE CUSTOMER IS INEXCUSABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10787349October 30, 2015
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2007 NISSAN QUEST. THE CONTACT STATED THAT WHILE DRIVING AT 55 MPH, THE FRONT END OF THE VEHICLE VIBRATED VIOLENTLY. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE DETAILS OF THE REPAIR WERE UNKNOWN. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 185,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10787051October 29, 2015
SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC), FUEL/PROPULSION SYSTEM
THIS FUEL GAUGE LEFT ME INSIDE OF THE ROAD FIRST DAY OF SCHOOL FOR 3 KIDS..NOW IT HAS A SLOW OIL LEAK THAT THE MECHANICS CAN'T SEEM TO FIND.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10785945October 26, 2015
FUEL/PROPULSION SYSTEM
THE FUEL GAUGE MARKED 1/4 TANK FULL BUT WAS ACTUALLY EMPTY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10785307October 22, 2015
UNKNOWN OR OTHER
OUR AC QUIT WORKING AND WE WERE INFORMED THAT THE AC LINES HAD HOLES IN THEM DUE TO CORROSION. THIS IS ABSURD FOR A VEHICLE ONLY THREE YEARS OLD. REPAIR ESTIMATE IS $1700 DUE TO THE FACT THAT THEY HAVE TO DROP THE SUBFRAME IN ORDER TO ACCESS THE CORRODED LINES. CLEARLY THIS IS A VEHICLE DEFECT AND NISSAN SHOULD TAKE RESPONSIBLITY FOR THE SUBSTANDARD MATERIAL USED IN THESE LINES. WE APPEAR TO BE THE SECOND CONSUMER REPORTING THIS ISSUE ON THIS SITE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10785068October 21, 2015
POWER TRAIN
^ MONTHS AGO TRANIMISSIN STARTED TO JERK, FOUND ONLINE THAT THIS IS A COMMON ISSUE WITH NISSAN 3.5 TRANSMISSIONS. LOOKED AT WAYS PEOPLE HAD FIXED THE PROBLEM. REPLACE 3 TRANMISSION SOLINOIDS. WORKED GREAT FOR 3 MONTHS AFTER REPAIR TODAY IT JERKED REALLY BAD AND THE NOW IT WILL NOT ACCELERATE. I HAVE TO DRIVE IN LOW TO GO ANYWHERE BECAUSE I HAVE 5 CHILDREN AND THIS IS MY ONLY CAR I HAVE TO PICK THGEM UP FROM SCHOOL AND TAKE MY 100% DISABLED WIFE TO AND FROM DOCTORS APPTS. THIS IS JUST REDICIULOUS THAT NISSAN KNOWS THEIR IS AN ISSUE HAD THOUSANDS AND THOUSANDS OF COMPLAINTS AND YET WILL NOT DO ANYTHING FOR THE PEOPLE THAT HAVE ISSUES WITH THEIR CARS. THEY WILL NOT EVEN TRY GIVE A DISCOUNT ON PARTS AND LABOR FOR THE PEOPLE THAT HAVE THESE ISSUES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10783203October 19, 2015
UNKNOWN OR OTHER
BOUGHT THE 2004 NISSAN QUEST IN JANUARY 2015,FROM A DEALERSHIP OTHER THAN NISSAN, TOLD VEHICLE IS UNSAFE TO DRIVE,THIS IS FROM A NISSAN DEALER,AS WHEN I CONTACTED NISSAN I HAD TO TAKE TO AN AUTHORIZED NISSAN PLACE TO HAVE IT DIAGNOSED AND SEND THEM THE INFO,NISSAN PLACE SAID THE SUBFRAME IS RUSTED BADLY,IF I WERE TO HIT A POTHOLE,IT COULD BREAK AND BE IN SERIOUS ACCIDENT! HE ALSO SAID HE WOULD PARK IT,I'VE ONLY HAD IT SINCE JANUARY OF THIS YEAR,ANOTHER MECHANIC ALSO SAID THAT IT WAS LIKE THAT WHEN BOUGHT AS THAT DOESN'T HAPPEN IN LESS THAN A YEAR,CONTACTED NISSAN USA AND WAS TOLD PRETTY MUCH NOT THEIR PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10783079October 17, 2015
VISIBILITY/WIPER
CAR PARKED OVERNIGHT OUTSIDE. TEMPERATURE IN LOW 50S. IN MORNING, FOUND SUNROOF IMPLODED INTO CAR. SPRAYED GLASS PIECES ACROSS DASH, FRONT SEATS, AND MIDDLE SEATS. GLASS WAS IN CHUNKS, SAFETY GLASS LIKE PIECES, AND SMALL SHARDS INCLUDING VERY FINE SHARP PIECES. A LITTLE GLASS AROUND SUNROOF ON OUTSIDE BUT VERY LITTLE - MOSTLY INTO THE INTERIOR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10781457October 12, 2015
POWER TRAIN
ON 10/08/2015 - WITHIN 10 DAYS AFTER MY LAST SERVICING THRU NISSAN DEALER I LOST TRANSMISSION ON MY NISSAN QUEST 3.5 SE MODEL YEAR 2004 WITH MILEAGE 110000. IT WAS VERY PAINFUL EXPERIENCE AS VEHICLE HAD TO BE TOWED TO TOM WOOD DEALER WHERE ITS BEEN REPLACED AT A VERY HIGH COST FROM MY POCKET THAT I WAS NOT PREPARED. I WAS SURPRIZED ON THE TRANSMISSION FAILURE FOR SUCH A LOW MILEAGE BUT MORE SURPISE THAT THE DEALER COULD NOT DETECT IT DURING MULTI-POINT INSPECTION CHECK AFTER EVERY OIL CHANGE SERVICING. FOR THE SAKE OF RECORD, I HAVE PERFORMED ALL OF THE QUEST SERVICING (100%) THRU THE DEALER FROM WHERE I BOUGHT THIS VAN INITIALLY. ALSO I HAD REPLACED TRANSMISSION OIL AT 60K MILE SERVICING THAT WAS RECOMMENDED AT THAT TIME. THIS VAN IS WELL MAINTAINED AND STILL GOT THIS TRANSMISSION FAILURE IS A SURPIZE AND RAISES CONCERNS TO THE NISSAN DROPPING QUALITY. ALSO I WAS LOOKING ONLINE AND NOTICED QUEST 2004 HAS THIS PROBLEM, KNOWN FOR BAD TRANSMISSION. THERE ARE MANY COMPLAINTS AND CASE REPORTED AGAINST NISSAN USA. I AM REPORTING TO ALL 3 SITES THRU THIS LINK BELOW (CARCOMPLAINT, CAS AND NHTSA). HTTP://WWW.NISSANPROBLEMS.COM/TRENDS/TRANSMISSION-JERKING/ I PULLED OFF VERY DANGEROUSLY ON THE FREE-WAY WHEN THIS TRANSMISSION FAILURE HAD OCCURED, IT WOULD HAVE BEEN A MAJOR ACCIDENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10780488October 7, 2015
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2008 NISSAN QUEST. THE CONTACT STATED THAT WHILE OPERATING THE VEHICLE, THE FUEL GAUGE INDICATOR WOULD NOT DISPLAY ACCURATE FUEL LEVELS. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT A SENSOR FAILED. THE SENSOR WAS REPLACED BUT THE FAILURE PERSISTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 86,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10779596October 4, 2015
TIRES, TIRES:TREAD/BELT
THE TIRE LINE IS A22. THIS OPTION IS NOT AVAILABLE ON THE DROP-DOWN SELECTIONS. EXCESSIVE TIRE WEAR ON TOYO A22 TIRES. PURCHASED NEW NISSAN QUEST. AT 17,000 MILES TIRES ARE IN NEED OF REPLACING. AFTER SEARCHING THE INTERNET FOR COMPLAINTS/RATINGS ON THIS TIRE I HAVE FOUND SIMILAR STORIES FOR THIS TIRE ON THE NISSAN QUEST.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10778036September 28, 2015
FUEL/PROPULSION SYSTEM
THIS IS PROBABLY THE 4TH TIME I HAVE STALLED OUT I LOOSE POWER STEERING WHEN CAR STALLS AND I WAS DRIVING IN A LOT OF TRAFFIC. THE FIRST TIME IT HAPPENED I WAS ON THE FREE WAY. GAS GAUGE SHOWS I HAVE OVER A QUARTER OF A TANK THE DISTANCE TO EMPTY SHOWS THAT I HAVE ANY WHERE FROM 18-70 MILES LEFT AND I STALL OUT. AFTER PUTTING GAS IN THE TANK THE CAR FUNCTIONS AGAIN. THERE IS NO ILLUMINATED LIGHT, NO NOTIFICATION IN THE FORM OF A SOUND OR DING. I WATCH MY MILES BUT WHEN YOU VARY BETWEEN IN TOWN AND HIGHWAY MILES THEY ARE NOT ALWAYS THE SAME. I HAVE DRIVEN 400 MILES BEFORE NEEDING TO FILL UP AND 283 MILES ON THE ODOMETER WHEN TANK HAS EMPTIED AND STALLED OUT. I HAVE BEEN DRIVING FOR 19 YEARS WITHOUT EVER RUNNING OUT OF GAS IN AT LEAST 14 OTHER VEHICLES, AND I HAVE RUN OUT 4 TIMES BECAUSE OF THIS FAULTY GAUGE IN THE NISSAN QUEST. VERY FRUSTRATING!!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10777977September 28, 2015
ELECTRICAL SYSTEM, ENGINE, POWER TRAIN
WHEN YOU START TO TAKE OFF AT STOP SIGN OR RED LIGHT THE TRANSMISSION JERKS AN KNOCKS WHEN IT STARTS CHANGING GEARS . AN SOMETIMES CUTS THE ENGINE OFF SOMETIMES INMIDDLE OF TRAFFIC. <MY TWO GRANKIDS HAVE TO RIDE INN THIS POJ >
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10777846September 26, 2015
ENGINE
THE TRANSMISSION, ENGINE MOUNTS, EXHAUST AND ENGINE COMPONENT WAS REPLACED BY THE DEALER UNDER AN EXTENDED WARRANTY. MOST RECENTLY THE TRANSMISSION AND ENGINE MOUNTS HAVE MALFUNCTIONED AGAIN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10777699September 25, 2015
FUEL/PROPULSION SYSTEM
MY FUEL GAUGE SHOWED ABOUT A QUARTER TANK OF GAS AND I WAS DRIVING AT ABOUT 35 MPH WHEN IT SUDDENLY STALLED. LUCKILY THERE WERE NO CARS BEHIND ME AND I WAS ABLE TO COAST TO THE SHOULDER. I GOT THE CAR TOWED TO THE SHOP . THERE WERE CO CHECK ENGINE LIGHT OR ANY CODES. THE SHOP AFTER TESTING THE FUEL PUMP AND OTHER THINGS FIGURED OUT IS WAS EMPTY ON GAS. ONCE WE PUT GAS, IT WAS GOOD TO GO. THIS IS A SAFETY HAZARD. WHAT IF IT HAPPENS ON A BUSY HIGHWAY WHERE I AM NOT ABLE TO PULL OVER TO THE SHOULDER. I SEE THAT THERE HAS BEEN SIMILAR COMPLAINTS, BUT THERE IS NO RE-CALL. PLEASE RE-OPEN THE CASE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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