Nissan Quest Complaints

2,121 consumer complaints on file.

#10824995February 8, 2016
POWER TRAIN
AFTER THE MINIVAN IS WARMED UP FOR 15-20 MINUTES THE TRANSMISSION FEELS LIKE I'VE BEEN HIT FORM THE BACK OF THE VEHICLE WHEN DOWN SHIFT TO 1 ST GEAR IT SLIPS AND THE RPM GAUGE MOVES BACK AND FORTH. MECHANICS SHOP HAVE TOLD ME THE SOLENOIDS NEEDS TO BE REPLACED TRANSMISSION IS ONLY 108,000 MILES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10824713February 7, 2016
AIR BAGS
AFTER A SHORT 3 YEARS THE DASH ABOVE THE PASSENGER SIDE SRS AIRBAG LOCATION ON THE DASH SPLIT. I ESCALATED THE ISSUE TO NISSAN 3RD LEVEL ESCALATION AND THEY WOULD NOT REPLACE THE DASH BUT WOULD GIVE ME 1000.00 TO SPLIT THE COST. ON JAN 25 2016 MY CAR WAS INVOLVED IN A NO FAULT ACCIDENT SMASHING HEAD ON INTO A SNOW BANK AND THEN ROLLING ONTO THE ROOF THEN CRUNCHING ON THE PASSENGER DOOR. MY FOREHEAD WAS SMASHED INTO THE STEERING WHEEL OF 10 AIRBAGS NOT 1 AIRBAG DEPLOYED. I SUSTAINED INJURY AND IF I HAD A MY FAMILY IN THE VEHICLE THERE WOULD HAVE BEEN SERIOUS INJURY OR DEATH TO THE PASSENGERS. NO SIDE IMPACT BAGS DEPLOYED OR PASSENGER AIRBAGS DEPLOYED. I AM CONCERNED THAT WITH THIS VIOLENT IMPACT AND THE ROLLING OF THE VEHICLE THAT THERE SHOULD HAVE BEEN SIDE IMPACT AIRBAG DEPLOYMENT AND BOTH FRONT SRS AIRBAGS DEPLOYMENT. THIS SHOULD BE INVESTIGATED. AT MY NISSAN DEALERSHIP IN WAKE FOREST ALONE THERE HAS BEEN 4 INCLUDING MINE THAT HAD THIS TYPE OF DEFECTIVE DASH THAT WAS REPLACED. MY VEHICLE WAS A TOTAL LOSE ACCORDING TO THE INSURANCE INVESTIGATION.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10824571February 5, 2016
SERVICE BRAKES, FUEL/PROPULSION SYSTEM, STEERING
I RAN OUT OF GAS ON TWO SEPARATE OCCASIONS. BOTH TIMES I THOUGHT I HAD PLENTY OF GAS DUE TO WHAT THE GAUGE SAID. THE FIRST TIME, I HAD MY 2 KIDS WITH ME AND IT RAN OUT AS I WAS GOING AROUND AN UNFAMILIAR CURVE IN THE INTERSTATE. THE VAN BECAME VERY HARD TO STEER. LUCKY FOR ME I WAS IN A LANE NEXT TO A SHOULDER SO I WAS ABLE TO FIGHT IT OFF OF THE ROAD. IT WAS VERY HARD TO STOP AT THAT POINT. THE SECOND TIME, I HAD 7 PEOPLE IN THE CAR INCLUDING MY 2 KIDS AND 4 OF THEIR YOUNG FRIENDS. THIS TIME IT RAN OUT JUST AS I CAME TO A CURVE ON A ROAD WHERE PEOPLE TEND TO SPEED. I DID NOT HAVE THE STRENGTH TO KEEP THE VAN FROM CROSSING INTO THE ONCOMING LANE, BUT LUCKY FOR US, NOBODY WAS IN THE OTHER LANE AT THAT TIME. I WAS ABLE TO COAST OFF OF THE OPPOSITE SIDE OF THE ROAD. BOTH TIMES I MISSED VERY IMPORTANT MEETINGS BUT WAS THANKFUL TO BE ALIVE. I HAVE SINCE LEARNED TO RESET MY MILEAGE COUNTER WHEN I FILL UP AND WATCH TO MAKE SURE I DON'T PUSH IT TO FAR, BUT ALWAYS AFRAID I MAY GUESS INCORRECTLY. I AM PROBABLY FILLING UP AT 1/2 TANK FOR FEAR OF STALLING AGAIN WITH MY KIDS IN THE VAN. AFTER THE FIRST TIME, I THOUGHT I RECEIVED A NOTICE ABOUT A PROBLEM WITH THE GAUGE. I HAD MY VAN IN FOR SERVICE AT THE LOCAL NISSAN DEALER AND ASKED THEM ABOUT IT. THEY LOOKED IT UP AND SAID THEY DID NOT SEE ANYTHING ABOUT IT. THAT WAS AROUND 2015/03. I AM TIRED OF CONSTANTLY FILLING UP, SO I AM LOOKING INTO HOW TO GET IT FIXED. THAT IS HOW I FOUND OUT ABOUT ALL THE OTHER COMPLAINTS ABOUT THE FAULTY GAUGE ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10824238February 4, 2016
ENGINE
WHILE TAKING MY SON TO SCHOOL ON 1-27-2016, MY WIFE CALLED ME AND SAID HER CAR JUST QUIT AND WON'T START. LUCKILY I WAS OFF WORK THAT DAY AND WAS ABLE TO TOW THE MINIVAN HOME. THINKING IT WAS A MINOR ISSUE WE TOOK IT TO A MECHANIC FOR REPAIR. I EXPECTED THEM TO CHANGE A FUEL FILTER OR MAYBE A FUEL PUMP BUT I WAS SHOCKED TO HEAR THAT THE TIMING CHAIN HAD BROKEN AND IS GOING TO NEED MAJOR REPAIR. AT ONLY 85000 MILES THIS SHOULD NOT BE AN AREA OF CONCERN. AFTER SOME RESEARCH I'VE FOUND MANY LAWSUITS AGAINST NISSAN REGARDING THIS ISSUE. NISSAN KNEW ABOUT THE PROBLEM BUT KEPT INSTALLING THE FAULTY COMPONENTS. THEY HAVE NOT ISSUED ANY RECALLS AND WON'T DO ANYTHING TO REMEDY THE PROBLEM, EVEN WHEN I SPENT AN EXTRA 3500 DOLLARS FOR THE EXTENDED WARRANTY. I REALIZE THERE IS NATURALLY GOING TO BE PROBLEMS WITH VEHICLE, BUT SOMETHING OF THIS MAGNITUDE IS NOT WHAT YOUR THINKING ABOUT WITH UNDER 100,000 MILES. FOR NISSAN TO BE AWARE OF THE PROBLEM AND NOT ADDRESS OR CORRECT THE FAULT IS SHAMEFUL. NOT ONLY DID THEY NOT CORRECT THE PROBLEM, THEY KEPT KNOWINGLY USING THE FAULTY COMPONENTS FOR YEARS. OUR WHOLE SOCIETY SEEMS TO BE RELEGATED TO CUTTING CORNERS, AT THE EXPENSE OF OTHERS, TO GET AHEAD; NO MATTER WHAT THE CONSEQUENCES ARE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10824332February 4, 2016
ENGINE
SECONDARY TIMING CHAIN IS GOING OUT. 116,000 MILES WE SHOULD NOT HAVE TO REPLACE THIS YET!!! WE CANNOT DRIVE THE VEHICLE FOR FEAR OF IT MESSING UP THE ENTIRE ENGINE. THIS IS A $4,000 REPAIR! MANY MANY MANY OTHER NISSAN OWNERS ARE EXPERIENCING THE SAME ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10822382January 26, 2016
ELECTRICAL SYSTEM, POWER TRAIN, EXTERIOR LIGHTING
I BOUGHT THIS VEHICLE NOT KNOWING THIS VEHICLE HAD PRIOR OWNER TRANS PROBLEM WITH DEALER. AT ABOUT A MONTH TO TWO MONTH AFTER I BOUGHT THIS VEHICLE AT 68300 IN THE BUSY CALIFORNIA TRAFFIC THE VEHICLE STALLED ON ME FOOT ON THE GAS BUT TRANS IS NOT MOVING. THIS IS THE DIAGNOSIS: DOC CODES P0725 ENGINE SPEED * P0746 PIC SOLIENOID A * P0776 PIC SOLENOID B * P0868 FLUID PRESSURE LOW * P1701 TCM. * P1722 VEHICLE SPEED SIGNAL AND * P1778 STEP MOTOR IN TRANSMISSION CVT TRANS BURNT REPLACEMENT WAS RECOMMENDED AT A COST $ 3110,81 AND LABOR COST $ 1619,00 . TRANS WAS DONE BY AUGUST 14 2014 IN NOVEMBER 2015 THE SAME THING AGAIN TOO MANY PEOPLE ARE HAVING THE SAME PROBLEM WITH THIS TRANS IN CARS AN VANS THE DEALER IS DOING NOTHING ABOUT IT. IMAGINE 3 TIMES SAME VEHICLE AND IT' UNDER 70,000 MILES
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10821188January 20, 2016
ELECTRICAL SYSTEM
ELECTRONIC SLIDING DOORS DO NOT STOP AND RETREAT WHEN A FULL SIZE MALE IS STANDING IN THE DOOR WAY. WITH FULL FORCE THE MAN IS PUSHED OUT OF THE WAY EVEN AS HE IS PUTTING HIS FULL WEIGHT INTO THE VEHICLE. THE ONLY WAY TO GET THE DOOR TO STOP IS TO REACT QUICKLY AND PUSH THE DOOR OPEN/CLOSE BUTTON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10821189January 20, 2016
ELECTRICAL SYSTEM
ELECTRONIC SLIDING DOORS DO NOT STOP AND RETREAT WHEN A FULL SIZE MALE IS STANDING IN THE DOOR WAY. WITH FULL FORCE THE MAN IS PUSHED OUT OF THE WAY EVEN AS HE IS PUTTING HIS FULL WEIGHT INTO THE VEHICLE. THE ONLY WAY TO GET THE DOOR TO STOP IS TO REACT QUICKLY AND PUSH THE DOOR OPEN/CLOSE BUTTON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10821347January 20, 2016
ELECTRICAL SYSTEM
CAR FIRE. OUR MINIVAN WAS PARKED, THE ENGINE SHUTOFF AND THE KEYS WERE REMOVED FROM THE IGNITION. THE CAR SAT FOR THREE HOURS IN VERY COLD WEATHER IN A RESIDENTIAL NEIGHBORHOOD. BASED ON THE VIDEOS, IT APPEARS THE ELECTRICAL SYSTEM STARTED SPARKING AND SET THE ENGINE AREA ON FIRE. EVENTUALLY THE CAB WAS ON FIRE AND THE ENTIRE MINIVAN WAS BURNED AND COMPLETELY LOST. IT TOOK 7 MINUTES FOR THE FIRE DEPARTMENT TO ARRIVE AND AN ADDITIONAL 11 MINUTES FOR THE FIREMEN TO EXTINGUISH THE RAGING FIRE. ALL THIS WAS CAUGHT ON A NEIGHBOR'S SECURITY CAMERA. THE VIDEO FILES ARE OVER 5 MB SO THIS WEBSITE WILL NOT ALLOW ME TO UPLOAD THE VIDEO FILES. I SHOULD ALSO MENTION WE DROVE THE VAN EARLIER IN THE DAY WITHOUT PROBLEMS.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10820263January 14, 2016
POWER TRAIN
TL* THE CONTACT OWNS A 2012 NISSAN QUEST. WHILE DRIVING 65 MPH, THE ACCELERATOR PEDAL WAS DEPRESSED AND THE VEHICLE FAILED TO RESPOND AND STALLED. THE VEHICLE WAS TOWED TO THE DEALER TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 80,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10819232January 10, 2016
FUEL/PROPULSION SYSTEM
WE TOOK OUR 2007 NISSAN QUEST IN FOR THE RECALL TO REPAIR OUR FAULTY FUEL GAUGE READING ON 10/24/15 AND NISSAN HAD OUR VAN UNTIL 11/13/15 AND FAILED TO RESOLVE THE ISSUE. CODE P0462 FOR THE "FUEL LEVEL SENSOR CIRCUIT LOW INPUT" IS STILL ACTIVE AN.D OUR FUEL GAUGE STILL DOES NOT WORK. NISSAN CLAIMS TO HAVE REPLACED THE PART STIPULATED IN THE RECALL, BUT REPLACING THAT PART FAILED TO RESOLVE THE PROBLEM. AFTER OUR QUEST SPENT 21 DAYS AT NISSAN TO HAVE OUR FUEL GAUGE RECALL FIXED WE WERE INFORMED WE WOULD HAVE TO PAY TO RESOLVE THE ISSUE. WE TOOK OUR QUEST BACK TO NISSAN ON 12/28/15 TO HAVE THE ISSUE OF THE FAULTY FUEL GAUGE RESOLVED. WE WERE TOLD TO REPLACE THE FUEL PUMP TO MAKE THE FUEL GAUGE WORK. THE COST OF THE FUEL PUMP IS OVER $500. AND DOES NOT INCLUDE LABOR CHARGES. AFTER NISSAN REPLACED THE FUEL PUMP OUR FUEL GAUGE STILL DOES NOT WORK, AND WE RUN THE RISK OF RUNNING OUT OF FUEL. NOW WE ARE TOLD WE MUST REPLACE THE INSTRUMENT CLUSTER TO RESOLVE THE PROBLEM. THE COST OF THE INSTRUMENT CLUSTER IS OVER $300. PLUS $35. TO PROGRAM IT, AND DOES NOT INCLUDE LABOR CHARGES. WHY SHOULD WE BE RESPONSIBLE TO PAY OVER $1,000. TO HAVE AN ISSUE FIXED THAT IS COVERED BY A RECALL? WHY SHOULD I PAY FOR THE REPLACEMENT OF A FUEL PUMP IF THE FUEL PUMP DID NOT RESOLVE THE FAULTY FUEL GAUGE READING? I WOULD LIKE TO GOVERNMENT TO INVESTIGATE WHY NISSAN IS NOT RESOLVING PROBLEMS COVERED BY A GOVERNMENT RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10818248January 5, 2016
UNKNOWN OR OTHER
THEY TOLD ME I HAVE A ELECTRICAL PROBLEM ON MY 2004 NISSAN QUEST BUT MY HEAT TURNS ON BUT MY CON PRESSURE IS NOT TURNING ON .. PLEASE HELP I AM A SINGLE MOM I CANT AFFORD A NEW CAR AND I HAVE 9 MONTHS MONTHS TO FINISH PAYING OFF CAR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10817664January 4, 2016
ENGINE
THE ENGINE MAKES A RATTLING NOISE. DEALER SAYS TIMING CHAIN GUIDE NEEDS TO BE REPLACE AT A COST OF $1700. THEY ALSO ASKED ME NOT TO DRIVE THE VEHICLE AS IT MAY CAUSE THE TIMING CHAIN TO JUMP IN THE MIDDLE OF THE ROAD CAUSING AN ACCIDENT AND ALSO ENGINE DAMAGE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10817352January 1, 2016
POWER TRAIN
ENGINE CONTROL MODULE [ECM] DUE TO A BAD DESIGN,RAIN AND WATER FROM MELTING SNOW LEAKS ONTO THE ECM AND DESTROYS IT.I HAVE BEEN TOLD THAT THIS IS A COMMON OCCURRENCE WITH THE 2004 QUEST AND THAT NISSAN HAD A SECRET RECALL ON VEHICLES UP TO 8 YEARS OLD.WHILE DRIVING ON A BUSY HIGHWAY AT 60 MPH THE VEHICLE SUDDENLY SLOWED TO 20 MPH,I WAS LUCKY TO GET OFF THE HIGHWAY SAFELY.WHY DID NISSAN NOT NOTIFY ALL OWNERS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10810831December 16, 2015
ENGINE, POWER TRAIN
THE TRANSMISSION ON MY 2005 NISSAN QUEST WENT OUT WHILE ON VACATION IN NORTH CAROLINA FROM OUT OF STATE IN JUNE OF 2015. JUST REPLACED THE TIMING CHAIN TODAY 12/16/15 AM LOSING FAITH ON NISSANS RELIABILITY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10809996December 14, 2015
ELECTRICAL SYSTEM
WHILE DRIVING THE INSTRUMENT PANEL GOES IN AND OUT MAKING IT DIFFICULT TO SEE SPEED, FUEL LEVEL, TEMP, TURNING SIGNALS, RPMS, AND EVERYTHING ELSE NECESSARY TO DRIVE SAFELY. SOMETIMES WHILE THE PANEL COMES BACK TO WORKING PROPERLY IT ENABLES THE OVERDRIVE CAUSING THE ENGINE TO JOLT WHILE DRIVING. DURING RESEARCH I FOUND THERE ARE TOO MANY COMPLAINTS FROM OTHER PEOPLE THAT ARE EXPERIENCING THE SAME ISSUE AND DEALERS QUOTING THEM IN THE 700- THOUSANDS OF DOLLARS TO FIX, THIS SHOULD BE A RECALL AND A FREE REPAIR AS THIS IS A SAFETY ISSUE AND IT'S AFFECTING TOO MANY VEHICLES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10809175December 9, 2015
ENGINE
ALL FOUR MOTOR MOUNTS HAVE GONE OUT WITHIN THE YEAR. DURING ONE INSTANCE 3 MOUNTS WENT OUT AT ONCE. I WAS DRIVING DOWN THE HIGHWAY WHEN I HEARD CLANKING NOISE. I IMMEDIATELY TOOK THE CAR INTO THE SHOP. WHILE THERE I WAS TOLD THIS IS A COMMON PROBLEM WITH THIS MODEL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10808156December 3, 2015
ELECTRONIC STABILITY CONTROL (ESC)
DRIVING TO MY KIDS SCHOOL, TO WORK AND THE VAN JUST STOP IN THE MIDDLE OF A CITY STREET . THE VAN WILL NOT DO ANYTHING . COMPLETELY DEAD. ONLY HAD THE VAN OVER A YEAR AND A HALF.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10794786November 19, 2015
ENGINE
3.5 L MOTOR HAS UNUSUALLY HIGH OIL CONSUMPTION AND PINGING WAS NOTICED YEARS AGO WHEN VEHICLE WAS BROUGHT IN FOR RECALL AND NOTIFIED SERVICE ADVISERS BUT THEY PAID NO ATTENTION TO IT SAYING NOTHING COULD BE FOUND. THERE IS NO OIL PRESSURE GAUGE TO ALERT DRIVER OF LOW OIL PRESSURE. CHECK ENGINE ICON COMES ON BUT DOESN'T ALERT DRIVER AS TO WHAT THE PROBLEM IS. VEHICLE IN QUESTION WAS TAKEN IN FOR OIL CHANGE MONTHS AGO AND WAS TOLD THERE WAS VERY LITTLE OIL BUT THERE WERE NO WARNINGS DETECTED AND THERE ARE NO KNOWN OIL LEAKS. CHECKED OIL LEVEL WHEN THE CHECK ENGINE ICON CAME ON AGAIN AND TOPPED OFF OIL LEVEL TO SAFE AMOUNT AND THE NEXT DAY IT CAME BACK ON AGAIN WITH NO WARNING SIGNS OF A VERY UNSAFE OIL LEVEL(OIL WAS NOT PRESENT ON THE DIPSTICK). MILEAGE FOR VEHICLE IS AROUND 70K+. ONCE AGAIN PINGING WAS NOTICED AND NOTHING WAS DONE ABOUT IT FROM THE DEALERSHIP SAYING THAT THEY COULD NOT DETECT ANY PINGING AND NO KNOWN OIL LEAKS WERE FOUND WITH NO VISUAL EVIDENCE DETECTED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10794866November 19, 2015
STRUCTURE:BODY
I WAS DRIVING ON THE EXPRESSWAY WHEN THE PASSENGER SLIDING DOOR TRACK PANEL BLEW COMPLETELY OFF AND ALSO SHATTERED THE COVERING OF THE REAR PASSENGER LIGHT CLUSTER. I WAS ABLE TO RETURN TO THE SHOULDER AND RECOVER THE PANEL. I AM AMAZED THAT IT DID NOT HIT THE WINDSHIELD OF A VEHICLE BEHIND ME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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