Nissan Murano Complaints (2009)

635 consumer complaints on file.

#11745898June 23, 2026
AIR BAGS, SERVICE BRAKES, HYDRAULIC
The contact owned a 2009 Nissan Murano. The contact stated that several years ago, the vehicle was stolen, and the contact was informed that the vehicle was involved in a crash and that the air bags should have deployed; however, the air bags failed to deploy. The contact was unaware of several details associated with the crash, including the speed at the time of the crash. The vehicle was towed and returned to the contact by the Police Department. A Police report was filed, and the contact was informed that the vehicle was deemed a total loss. The contact became aware that the VIN was included in NHTSA Campaign Number: 18V916000 (Service Brakes, Hydraulic); however, the vehicle was not repaired under the recall. The manufacturer was informed of the issue. The failure mileage was approximately 130,000.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11719568February 21, 2026
VEHICLE SPEED CONTROL, FUEL/PROPULSION SYSTEM, ELECTRICAL SYSTEM
I was going 35 MPH, normal operation speed and there was no extreme weather or road conditions. I slowed down to get into the center turn lane ended up coming to a complete stop due to on coming traffic. I was stopped for about 30 seconds to maybe a minute when I finally had enough clearance to make my turn. When I pressed the accelerator it began to accelerate but stalled out almost immediately. So I pressed and depressed the accelerator rapidly several times then it finally accelerated. When it did finally accelerate it accelerated much to quickly like it just took off. I’d like to say that this excessive acceleration was terrible but it saved my passenger from getting slammed by the now on coming traffic due to the lack of power. This is not the first time it has happened it does it allot when the weather gets warmer as well as when exiting the highway coming to a complete stop and then when trying to accelerate it stalls I’d say 25% of the time. I’ve taken it to multiple repair shops and they all say they can’t find the problem. I know their is a problem and I’ve read of this happening to many other owners so why is there no recall on it yet I’m surprised no one has been seriously injured or worse. In my opinion I feel like the manufacturer has complete disregard to the consumers safety. It’s unsettling.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11707200December 26, 2025
UNKNOWN OR OTHER
The car just had no power and the battery had no energy to it i was stalled on hwy and had to call Aaa emergency roadside assistance
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11673032July 12, 2025
SUSPENSION, UNKNOWN OR OTHER
We bought our 2009 Murano new back when we were expecting our baby cause it was rated one of the safest suv on the market. For the most part besides some brake issues and the steering linkage that I had scheduled to have replaced last month its treated us well. Last month with our now [XXX] old daughter I took it to go to a concert an hr from our house. On the highway I felt it swaying which I found weird cause it was swaying from the rear of the vehicle not the front where the linkage is. We drove home slowly and the next day I dropped it off at our mechanics to have the linkage replaced and asked him to check out the sway I felt. He immediately called me after he got it on the lift and said I needed to head to the shop that our suv was JUNK! When I got there I could not believe my eyes and thanked God that I and even more my daughter made it home safely. My mechanic of 35yrs in business said we were lucky we didn't end up in the woods on the highway and that the entire rear k member/ frame is completely rotted out and the rear tires could have flown off at any moment. I have read that there is a recall on this issue but not in the salt belt states. That is ridiculous and is an excuse to not have to back your vehicle. We live in Dartmouth MA and have barely had any snow in the past 10 yrs to salt for and even if we had this hasn't happen to any other vehicles we own. 2003GMC, 2006 Saab and my wifes Jeep all gd. Whats the point of getting a safety check during the annual inspection when you know your frame is junk and its a death trap!How in good faith can you not back your products when this is clearly a major issue. Nissan needs to do the right thing and take care of the people who have taken care of them by buying there vehicles. This vehicle has always been meticulously maintained, washed constantly at car wash with the extra fee of undercarriage spray for what when its rotting from the inside out as you are aware off. Make it a recall before people get killed! INFORMATION REDACTED PURSUANT TO THE FREEDOM O
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11660467May 12, 2025
POWER TRAIN
The contact owns a 2009 Nissan Murano. The contact stated while driving at an undisclosed speed, the transmission started slipping. There was no warning light illuminated. The vehicle was taken to an independent mechanic, who diagnosed a failure with the transmission. The contact was informed that the transmission needed to be rebuilt or replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 216,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11655141April 17, 2025
ELECTRICAL SYSTEM
My battery went dead, and I was trapped inside my car, there is not way to get out of the vehicle with out someone having the hidden key inside the fob, or lock smith, or break the window, this is a huge safety issue especially in extreme weather or hazardous situations. I parked my vehicle to get gas in a small town, and was stuck inside my car for over 30 mins, until I finally got someone to assist me,
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11625137November 14, 2024
SERVICE BRAKES, HYDRAULIC
The contact's daughter owns a 2009 Nissan Murano. The contact stated that occasionally, while driving at an undisclosed speed, the brake pedal was depressed but went to the floorboard. The contact stated that the brakes had become inoperable However, moments later the brakes became operational. There were no warning lights illuminated. The local dealer was contacted, but the vehicle was not diagnosed or repaired. The manufacturer was contacted, but no additional assistance was provided. The approximate failure mileage was 105,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11617298September 30, 2024
STRUCTURE:BODY
After noticing a noise on the left rear of my car after hitting a pothole, I took my 2009 Nissan MURANO to my local mechanical garage. What was found was a rusted sub frame. Obviously this could have resulted in injuries
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11614000September 11, 2024
AIR BAGS
The contact owns a 2009 Nissan Murano. The contact stated while driving at an undisclosed speed, the air bag warning light illuminated. The vehicle was taken to an independent mechanic where it was diagnosed that the front passenger air bag failed and needed to be replaced. The vehicle was not repaired. The vehicle was taken to the dealer but was not diagnosed or repaired. The manufacturer was made aware of the failure and a case was filed. The failure mileage was approximately 94,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11607393August 8, 2024
POWER TRAIN, UNKNOWN OR OTHER
When starting my vehicle, it would shake and hesitate to turn on. While driving, It would hesitate when accelerating. When driving at 70 miles, the vehicle would hesitate then drop 3 to 4 miles below speed on its own. The dashboard would indicate drive mode then change to reverse mode then back to drive mode, then reverse mode continuously while driving. The car was also making a loud clanking noise. When I was at a standstill at a red light with foot on the brake, the car was jerking forward on its own. I was driving the car with my 2 year old when this happened and decided to take it to a mechanic who confirmed that it is a transmission problem as well as a broken axle on the left. I left the car at his shop and started shopping around for a transmission replacement which is very costly. My concern is, if this has been a faulty issue with 2009 Nissan Murano transmissions, then it is likely that this can happen again if I purchase a used transmission which at this time, I cannot afford so it is sitting at the mechanics repair shop until I either save money for a transmission or use the money to get a better used vehicle. At this time I have to take my mom to work and use her car so i can go to work. I’ve been doing this for the past 2 weeks and unsure as to how much longer I can keep doing this as our work hours are conflicting.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11603339July 19, 2024
ENGINE
The contact owned a 2009 Nissan Murano. The contact stated that while the vehicle was parked in the apartment building parking lot and turned off for approximately five hours, the vehicle caught fire and was destroyed. The fire department was called to the scene and extinguished the flames. The cause of the fire was not determined. A fire report was taken at the scene that indicated the fire originated in the engine compartment. Two parked vehicles were also damaged during the incident. The contact indicated that the engine was recently replaced at the dealer days before the incident. The manufacturer and local dealer were notified of the failure. The failure mileage was 94,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11602426July 15, 2024
SERVICE BRAKES, HYDRAULIC
The contact owns a 2009 Nissan Murano. The contact stated that while driving at an undisclosed speed, the brake pedal was depressed and went to the floorboard, with the ABS warning light illuminated. The vehicle was towed to the dealer, where it was diagnosed with brake failure. The contact was informed that the brake pads needed to be replaced. The vehicle was repaired but the failure recurred. The dealer was contacted; however, the vehicle was not repaired after the failure. The manufacturer was not made aware of the failure. The failure mileage was approximately 76,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11599811July 7, 2024
SERVICE BRAKES, AIR BAGS, WHEELS
Falla en abs y ruedas riesgo al frenar tarda demasiado luces de abs vdc off AWD y tpms
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11598543July 3, 2024
STRUCTURE:FRAME AND MEMBERS
The contact owns a 2009 Nissan Murano. The contact stated that while inspecting the vehicle, it was discovered that the entire subframe was rusted. The cause of the failure was not yet determined. The vehicle was not repaired. The local dealer and manufacturer were notified of the failure, but no assistance was offered. The failure mileage was 160,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11594336June 14, 2024
SERVICE BRAKES, SUSPENSION, WHEELS
Abs
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11594417June 14, 2024
SERVICE BRAKES, WHEELS, UNKNOWN OR OTHER
Abs/vdc off/awd en el tablero
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11590796May 26, 2024
SUSPENSION
While driving the car, you could hear a squeaking noise coming from the rear passenger side of the car. It would get louder if you hit a bump. It took mechanics awhile to figure out what it was but it turned out to be the rear subframe had rusted through on the rear passenger side. The rest of the subframe is not rusted. However, it is now not safe to drive.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11589029May 16, 2024
SERVICE BRAKES, POWER TRAIN
My 2009 Nissan Murano had a bad battery and starter, after replaced them the ABS/VDC/Slip control light were illuminated and ABS function lost. I searched online and found a lot of the Murano owners had the same issue by just replacing a battery then got these DTCs. At the end we found Nissan know this issue and issue a TSB for repair with customer's expense. They know this is factory issue but not recall it or even not notify their customer, it's safety issue and still need the customer to search it and repair with the customer's money (to pay their faults). TSB: NTB10-113a
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11584981April 24, 2024
UNKNOWN OR OTHER
Car has 120 000. Miles on it. Subframe is completely rotten and broken. UNDRIVEABLE!!!!!! WELL KNOW ON 2009 MURANO'S. What can Nissan do about this?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11576772March 12, 2024
SERVICE BRAKES, AIR:DISC:CALIPER
See attached document for complaint
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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