Nissan Murano Complaints

5,967 consumer complaints on file.

#11011937August 1, 2017
VISIBILITY/WIPER
TL* THE CONTACT OWNS A 2013 NISSAN MURANO. THE CONTACT STATED THAT THE DRIVER'S SIDE SUN VISOR DID NOT STAY UP, WHICH CAUSED VISIBILITY ISSUES FOR THE DRIVER. THE DEALER WAS CONTACTED AT 937-434-4723 AND INFORMED THE CONTACT TO BRING THE VEHICLE IN FOR A CHECK-UP. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 54,000. UPDATED 10/24/17*LJ *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11012190August 1, 2017
POWER TRAIN
THE CVT TRANSMISSION IS FAILING. WHEN I TRY TO ACCELERATE IT TAKES A LONG TIME TO GET ABOVE 10 MPH AND SOMETIMES BUCKS WHEN ACCELERATION STARTS. THERE ARE 117K MIKE'S ON MY CAR AND I'M SO FRUSTRATED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11011673July 31, 2017
ELECTRICAL SYSTEM, ENGINE, UNKNOWN OR OTHER
CAR RANDOMLY SHUTS OFF WHILE IN MOTION AT VARIOUS TIMES WHILE ON HIGHWAY AND CITY STREETS. MOST RECENT OCCURRENCE WE WERE ATTEMPTING TO MAKE A LEFT TURN AND CAR SHUT OFF AND ROLLED INTO DITCH WHILE ONCOMING TRAFFIC WAS APPROACHING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11011718July 31, 2017
ENGINE, FUEL/PROPULSION SYSTEM
VEHICLE OCCASIONALLY STALLS ON TAKE OFF. PROBLEM NEVER WENT AWAY AFTER FIRST RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11011801July 31, 2017
SEATS
TL* THE CONTACT OWNS A 2007 NISSAN MURANO. WHILE DRIVING 25-30 MPH, THE DRIVER'S SEAT REAR MOUNT FRACTURED. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED OR REPAIRED. GANDRUD NISSAN (LOCATED AT 1001 AUTO PLAZA DRIVE, GREEN BAY, WI 54302, TEL: 920-593-1892) WAS CONTACTED AND NOTIFIED OF THE ISSUE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 122,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11011553July 30, 2017
FUEL/PROPULSION SYSTEM
GOT SERVICE ENGINE SOON ERROR CODE ON MONITOR WITH TEMPORARY LOSS OF POWER ON THE ROAD ON 2005 NISSAN MURANO (54000 MILES). LOOKING AT INTERNET I FOUND THAT THIS IS CONSISTENT PROBLEM FOR THIS CAR JUST LIKE OTHER NISSAN CARS OF THIS PERIOD (XTERRA, PATHFINDER). THIS IS RELATED TO FUEL SENSOR ERROR WITH P0463 CODE WHICH IS UNUSUAL FOR ANY CARS. ESTIMATED COST OF REPAIR IS ABOUT $600 TO $ 800. I THINK NISSAN SHOULD RECALL OR AT LEAST PARTIALLY COMPENSATE OWNERS. I WAS ALSO ASKED TO REPLACE POWER STEERING HIGH PRESSURE HOSE A FEW YEARS AGO THAT COSTS ABOUT $ 1000/=. ALL THESE ARE SAFETY ISSUES AS IT CAN STOP CAR ON ROAD AT ANY TIME. I REQUEST AND ENCOURAGE OTHERS TO INFORM NHTSA AND NISSAN IF SUCH PROBLEM ARISES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11011496July 29, 2017
VISIBILITY/WIPER
WHILE DRIVING THE DRIVER SIDE SUN VISOR FALLS WITHOUT WARNING, OBSTRUCTING VISION. IT WILL NOT STAY ALL THE WAY UP. SOMETIMES IT FALLS ALL THE WAY DOWN, AND SOMETIMES IT STOPS PARTWAY DOWN AND IF I MAKE A QUICK STOP MY HEAD HIT IT. I CANNOT LOWER THE AUTOMATIC SEAT FAR ENOUGH TO GET BELOW IT SUFFICIENTLY. THIS IS A SAFETY HAZARD BECAUSE IT BLOCKS MY VIEW WHILE DRIVING. I TOOK THIS VEHICLE TO THE NISSAN DEALERSHIP AND THEY CAN REPAIR IT BY INSTALLING A COMPLETELY NEW VISOR ASSEMBLY AT A COST OF NEARLY $300, BUT THEY DO NOT WANT TO DO SO BECAUSE THE PROBLEM WILL RECURR AFTER SOME TIME. THEY SAY IT IS A DEFECT THAT NISSAN HAS NOT CORRECTED. I RESEARCHED THE PROBLEM AND WITHIN MINUTES FOUND HUNDREDS OF PEOPLE WITH THE SAME PROBLEM. THIS HAPPENS WHENEVER THE VEHICLE IS IN MOTION, BUT THE VISOR WILL NOT STAY UP EVEN WHEN PARKED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11011412July 29, 2017
SERVICE BRAKES
MY VEHICLE IS 2009 NISSAN MURANO. IWENT OVER A SLIGHT DIP LEAVING A BUSINESS PARKING LOT ON TO THE ROAD AND WHEN I TRIED TO APPLY THE BRAKES, THE BRAKE PEDAL WENT ALL THE WAY TO THE FLOOR WITHOUT ENGAGING THE BRAKES. I HAD TO PUMP THE BRAKES REPEATEDLY TO GET THE CAR TO STOP. IF I DID NOT HAVE MUCH MORE THAN THE USUAL DISTANCE AVAILABLE TO STOP, THE RESULTS WOULD HAVE BEEN BAD. I TOOK IT TO MY MECHANIC WHO REPLACED THE MASTER CYLINDER AS THAT WAS WHAT THE SYMPTOMS SUGGESTED, BUT IT DID NOT FIX THE ISSUE. I THEN TOOK IT TO THE NISSAN DEALER, WHO I WAS SURPRISED DID NOT KNOW OF THE ISSUE EVEN THOUGH AN INVESTIGATION WAS UNDERWAY SINCE MAY. THEY DIAGNOSED THE PROBLEM AS THE ABS ACTUATOR WITH A COST OF $2500 TO RESOLVE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11011298July 28, 2017
STRUCTURE:BODY, UNKNOWN OR OTHER
THE DASHBOARD IS CRACKED & FALLING APART. IF YOU TOUCH IT ITS STICKY & PIECES START TO FALL OFF OF IT. MY FRIENDS TOYOTA CAMRY WAS OLDER THAN MINE & THEY REPLACED HER ENTIRE DASHBOARD FOR FREE. IN ADDITION THE NUMBERS ON MY RADIO HAVE FADED & ALL AROUND THE RADIO THE SILVER PART IS PEELING. I FIND IT HARD TO BELIEVE THAT AFTER ONLY 5 YEARS OF OWING MY CAR THINGS LIKE THIS STARTED TO HAPPEN. THE DASHBOARD TO ME IS UNACCEPTABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11010672July 26, 2017
POWER TRAIN
CVT TRANSMISSION SLIPPING WITH NO ERROR CODE, COULD NOT TELL WHAT THE ISSUE WAS UNTIL AT A POINT OF FAILURE CAUSING HIGH RPM CAR SLOWED DOWN IN TRAFFIC. JUST MADE IT HOME. WAITED UNTIL NEXT DAY TO GET IT TO THE DEALER, HAVE OWNED LOTS OF NISSANS IN THE PAST BUT NEVER ONE WITH A CVT TRANSMISSION EVEN ONE AT 400,000 MILES ON IT. TALKED TO DEALER MECHANIC AND FOUND THAT THIS IS A COMMON ISSUE WITH ALL NISSAN VEHICLES. $5,000 FOR A NEW TRANSMISSION! WHERE'S THE RECALL?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11010844July 26, 2017
UNKNOWN OR OTHER
TRANSMISSION FAILURE. BEGAN BY LOSING POWER AT HIGHER RATES OF SPEED OR DURING ACCELERATION. FINALLY GAVE OUT AT A STOP SIGN. COULD NOT ACCELERATE THROUGH THE INTERSECTION. COULD HAVE BEEN A VERY DANGEROUS SITUATION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11010474July 25, 2017
SERVICE BRAKES
TL* THE CONTACT OWNS A 2009 NISSAN MURANO. WHILE DRIVING APPROXIMATELY 40 MPH OVER A BUMP IN THE ROAD, THE BRAKES SUDDENLY MALFUNCTIONED WHILE ATTEMPTING TO STOP. DURING THE INCIDENT, THE BRAKE PEDAL EXTENDED TO THE FLOORBOARD AND THE BRAKING DISTANCE WAS EXTENDED. THE VEHICLE WAS TAKEN TO TWO SEPARATE INDEPENDENT MECHANICS WHO DIAGNOSED THAT THE MASTER CYLINDER WAS FAULTY. THE LOCAL NISSAN DEALER (HUDSON NISSAN IN CHARLESTON, SOUTH CAROLINA) INDICATED THAT THE ECU WAS FAULTY. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 154,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11010495July 25, 2017
POWER TRAIN
I HAVE PULLED INTO TRAFFIC ONLY TO HAVE MY CAR NOT ACCELERATE CAUSING THE CAR BEHIND ME TO SLAM ON THEIR BRAKES. TODAY, THE CAR BEHIND ME HAD TO PULL OVER INTO THE SHOULDER TO AVOID HITTING ME. OVER THE PAST SEVERAL YEARS, I'VE TAKEN MY CAR INTO NISSAN SERVICE COMPLAINING ABOUT A RUMBLING NOISE/FEELING, THE CAR INTERMITTENTLY FAILS TO AND/OR HESITATES WHEN ACCELERATING. THE CAUSE OF THESE SYMPTOMS WERE NEVER DIAGNOSED PROPERLY. NOW THE SYMPTOMS OCCUR MORE FREQUENTLY. THE LOSS OF SPEED AND/OR THE ABILITY OF NOT GAINING SPEED ALONG WITH THE NORMAL FLOW OF TRAFFIC COULD CAUSE SOMEBODY TO HIT AND/OR KILL ME! THIS IS VERY DANGEROUS, TODAY I WAS LUCKY BY NOT GETTING HIT. A FEW WEEKS AGO, BECAUSE THE SYMPTOMS HAPPENS MORE CONSISTENTLY NISSAN DIAGNOSED THE PROBLEM AS A TRANSMISSION (CVT) ISSUE. ALTHOUGH THEY HAVE ADMITTED A DEFECT IN THEIR CVT TRANSMISSIONS, THEY REFUSED TO REPAIR IT BECAUSE IT'S OUT OF WARRANTY. I HAVE RECORDS WHICH SHOWS I TOOK MY CAR TO SEVERAL DIFFERENT NISSAN SERVICE DEPTS. COMPLAINING ABOUT THIS ISSUE WHEN THE TRANSMISSION WAS UNDER WARRANTY. THIS IS A MAJOR SAFETY ISSUE, JUST DOING A QUICK GOOGLE SEARCH, I DISCOVERED NISSAN'S CVT HAS ALLEGEDLY BEEN BLAMED FOR A COUPLE OF DEATHS AND MULTIPLE CAR ACCIDENTS. IT'S A HAZARD TO DRIVE MY VEHICLE, AND NISSAN SHOULD RECALL AND REPLACE ALL OF THESE TRANSMISSIONS. AS I SAID PREVIOUSLY, TODAY I WAS LUCKY, THE NEXT TIME I MAY NOT BE! ATTACHED: UNFORTUNATELY AFTER MY NEAR MISS INCIDENT THIS MORNING THE OTHER DRIVER KEPT GOING SO I DON'T HAVE ANY DOCUMENTATION TO PROVIDE. BUT I DID ATTACHED AN ONGOING EMAIL THREAD I HAVE WITH NISSAN CONSUMER AFFAIRS WHICH BASICALLY CAPTURES THE COMMUNICATION I'VE HAD WITH THEM UP UNTIL THIS POINT. THE ONLY THING MISSING IS ON JULY 5, 2017 I RECEIVED A CALL FROM WADE (NISSAN CONSUMER AFFAIRS) STATING THEY STILL ARE NOT GOING TO REPLACE THE TRANSMISSION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11010538July 25, 2017
SUSPENSION
WHILE DRIVING MY VEHICLE, I HEARD A LOUD CLUNK FROM THE REAR OF THE VEHICLE. AT THE NEXT INTERSECTION WHEN I ATTEMPTED TO STOP, IT VEERED SHARPLY TO THE LEFT, ALMOST INTO ONCOMING TRAFFIC. I WAS ABLE TO DRIVE IT TO A LOCAL REPAIR SHOP FOR INSPECTION. THEY INDICATED THE ENTIRE REAR SUB FRAME BROKE IN HALF AND SEPARATED FROM THE VEHICLE. I HAVE READY MANY THREADS OF DRIVERS EXPERIENCING THE SAME THING. THESE VEHICLES ARE A DANGER ON THE ROAD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11010566July 25, 2017
UNKNOWN OR OTHER
BLIND SPOT WARNING AND LANE DEPARTURE WARNING SYSTEMS FAIL AS INDICATED BY FLASHING GREEN LIGHTS ON THE INSTRUMENT PANEL. THIS IS AN INTERMITTENT PROBLEM AND OCCURS DURING LONG TRIPS. THE SYSTEMS MAY FAIL AND BE UNAVAILABLE FOR VARIOUS AMOUNTS OF TIME AND THEN RETURN TO NORMAL OPERATION. THE FAILURE CAN BE CORRECTED BY SHUTTING DOWN THE ENGINE AND RESTARTING. THE FAILURES OCCUR AT VARIOUS TIMES DURING A TRIP. WHEN THE SYSTEMS FAIL, THE BLIND SPOT WARNING LIGHTS DO NOT ILLUMINATE, AND THE LANE DEPARTURE WARNING TONE DOES NOT HAPPEN. THE DEALER HAS BEEN UNABLE TO FIND ANY CODES THAT WOULD INDICATE A PROBLEM AND THEREFORE HAS NO IDEA HOW TO FIX THE PROBLEM. SINCE THE DRIVER HAS TO MONITOR THESE SYSTEMS MORE CLOSELY THAN NORMAL, THIS COULD LEAD TO A SITUATION WHERE THE SYSTEM IS IN FAILURE WHEN IT IS MOST NEEDED. THIS PROBLEM HAS BEEN REPORTED TO THE DEALER AT EVERY OIL CHANGE SERVICE SINCE THE CAR WAS PURCHASED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11010362July 24, 2017
ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR
TL* THE CONTACT OWNS A 2003 NISSAN MURANO. WHILE DRIVING APPROXIMATELY 60 MPH, THE BATTERY AND ANTI-LOCK BRAKING SYSTEM WARNING INDICATORS ILLUMINATED. THE VEHICLE LOST ACCELERATION. THE CONTACT PARKED THE VEHICLE IN A LOT. THE VEHICLE WOULD NOT RESTART AND HAD TO BE TOWED TO TISCHER NISSAN IN FORT MEADE. THE DEALER DIAGNOSED THAT THE ALTERNATOR FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 172,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11010176July 24, 2017
SERVICE BRAKES
BRAKE STOP WORKING AFTER A HARD BRAKING. SOMETIMES WHEN I HIT A BIG POT HOLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11010267July 24, 2017
SEATS
THE DRIVERS SEAT HAS RANDOMLY STARTING WOBBLING AND SHIFTS SIDE TO SIDE WHEN I AM DRIVING. VERY UNSAFE AND DANGEROUS WHEN I DRIVE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11010125July 22, 2017
POWER TRAIN
MULTIPLE TIMES, OVER PAST FEW YEARS, AFTER 1 0R MORE HOURS AT HIGHWAY SPEED ( 70 - 80 MPH ) VEHICLE LOSES ALL ACCELERATION. OCCURS WITH CRUISE ON OR OFF. WILL MAINTAIN SPEED ON LEVEL ROAD. WILL LOSE SPEED ON ANY INCLINE.AFTER PULLING OFF HIGHWAY, TURNING OFF CAR AND RESTARTING HAS ALWAYS SOLVED PROBLEM; UNTIL TODAY ON I85 WHEN PROBLEM REOCCURRED AFTER A FEW MINUTES. FLOORING ACCELERATOR PEDAL HAS NO AFFECT. I WOULD THINK LACK OF ACCELERATION COULD BE A PROBLEM IF TRYING A AVOID A CRASH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11010036July 21, 2017
SERVICE BRAKES
THE VEHICLE WAS IN MOTION ON A HIGHWAY. UPON BRAKING SUDDENLY DUE TO A RED LIGHT, TRAVELING APPROXIMATELY 40MPH, THE BRAKES LOST PRESSURE, AND THE PEDAL HAD TO BE PRESSED ALL THE WAY TO THE FLOOR TO SLOW THE VEHICLE. THE VEHICLE HAD TO VEER INTO A TURN LANE TO AVOID COLLISION WITH THE CARS STOPPED AT THE STOP LIGHT. AFTER BEING PARKED AND SHUT DOWN FOR 30 MINUTES, BRAKE PRESSURE RETURNED. THE VEHICLE HAS 59,817 MILES. IT RECEIVES REGULAR SERVICE ONLY AT NISSAN DEALERSHIPS, HAS NEW BRAKE PADS, AND FULL BRAKE FLUID. THIS IS THE SECOND TIME THE VEHICLE HAS DISPLAYED THIS BEHAVIOR, WITH THE FIRST INCIDENT OCCURRING SOMETIME LAST YEAR THOUGH NOT AS SEVERELY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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