Nissan Murano Complaints (2009)

635 consumer complaints on file.

#11143509October 28, 2018
SERVICE BRAKES
AFTER HAVING SOFT BRAKE ISSUE, HAD CAR CHECKED AND PUT ON NEW FRONT BRAKES. NO CHANGE. WAS INFORMED BY NISSAN OF MY ABS ACTUATOR INVOLVING MASTER CYLINDER. I CARRY GRAND CHILDREN IN MY VEHICLE ALL THE TIME. WAS WARNED NOT TO TRAVEL LONG DISTANCES WITH THIS ISSUE. I CANNOT AFFORD TO GET THIS ISSUE TAKEN CARE OF ON MY OWN AND HEARD ABOUT THE FEDERAL INVESTIGATION REGARDING 2009 NISSAN MURANO'S INTO THIS MATTER BY THE NHTSA. I AM A GRANDMOTHER EXTREMELY CONCERNED ABOUT THIS ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11141789October 22, 2018
SERVICE BRAKES
TL* THE CONTACT OWNS A 2009 NISSAN MURANO. WHILE DRIVING AT AN UNKNOWN SPEED AND ATTEMPTING TO STOP THE VEHICLE, THE BRAKE PEDAL TRAVELED TO THE FLOORBOARD AND THE VEHICLE DID NOT STOP IMMEDIATELY. THERE WAS NO WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO GREENACRES NISSAN (561-899-4294, LOCATED AT 5353 LAKE WORTH RD, GREENACRES, FL 33463) WHERE IT WAS DIAGNOSED THAT THE BRAKE ACTUATOR NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WAS NO RECALL. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 52,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11139996October 12, 2018
SERVICE BRAKES
BRAKE FAILURE WHILE VEHICLE IN MOTION ON CITY STREET. BRAKE PEDAL TO FLOORBOARD WITH NO BRAKING ACTION. SLOW RECOVERY WITH GENTLE PUMPING OF BRAKE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11132069September 28, 2018
SERVICE BRAKES
MY 2099 NISSAN MURANO HAS 67,000 MILES, 2 DAYS AGO WHILE TRAVELING HOME FROM A LOCAL STORE IN THE RAIN TRYING TO STOP AT A STOP SIGN THE BRAKE PEDAL WENT COMPLETELY TO THE FLOOR AND BRAKES DID NOT WORK. THE CAR WENT INTO THE INTERSECTION, THANKFULLY NO OTHER CARS WERE COMING. BRAKE PEDAL CONTINUES TO GO TO THE FLOOR, CAR DOESNOT STOPS UNTIL STANDING ON THE PEDAL PUSHING IT COMPLETELY TO THE FLOOR. TOOK IT TO MY MECHANIC, HE DRAINED THE BRAKE LINES TO GET RID OF ANY AIR AND PUT IN NEW BRAKE FLUID. DID NOT HELP. HE THEN TOLD ME TO LOOK AT THE COMPLAINTS AND OPEN INVESTIGATION ABOUT THE MANY 2009 MURANO HAVING THIS SAME PROBLEM AND ALL THE MONEY OWNERS HAVE SPENT TO TRY TO FIX THE PROBLEM WITH NO GOOD RESULTS. I ALSO CALLED THE NISSAN DEALER AND THEY SAID THEY NEVER HEARD OF ANY PROBLEMS WITH THE 2009 MURANO. I AM THANKFUL MY MECHANIC DID HIS HOMEWORK. BUT NOW I AM STUCK WITH A $275.00 A MONTH PAYMENT FOR A CAR THAT IS NOT SAFE TO DRIVE AND NOBODY, EVEN THE NISSAN DEALERS ADMIT THAT THERE IS A TRUE PROBLEM OR DEFECT AND NOBODY KNOWS HOW TO FIX IT. WITHOUT YOU ADMITTING THERE IS A DEFECT AND REQUIRING A RECALL IS FORCING PEOPLE TO CONTINUE TO DRIVE THESE CARS WITH FAULTY BRAKES. I JUST HOPE IT DOES NOT TAKE A DEATH OR TWO FOR THIS DEFECT TO BE RECALLED BECAUSE WITH ALL THE DOCUMENTED ISSUES BEING BASICALLY THE SAME AND YOUR INVESTIGATION BEING OPEN FOR OVER A YEAR I AM SURE MANY PEOPLE WILL BE OPENING LAW SUITS IF DEATH OR INJURY OCCUR. THIS IS A SERIOUS SITUATION AND THESE CAR OWNERS DESERVE MORE THEN WHAT THEY ARE RECEIVING FROM YOU AND NISSAN. TIME TO STEP UP AND FIX THIS BEFORE ANYBODY ELSE GETS HURT OR ANY DEATHS OCCUR. YOUR NOTE SAYS TO RETAIN ANY DOCUMENTATION FOR 5 YEARS, WELL IN 5 YEARS THESE CARS WILL BE14 YEARS OLD AND SEEING THAT THIS PROBLEM SEEMS TO START AROUND 65,000 MILES, THIS NEEDS FIX NOW!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11132208September 28, 2018
POWER TRAIN
TRANSMITION TRANSFER CASE LEAK AND THE TRASMITION SLIP
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11132003September 27, 2018
AIR BAGS
THE PASSENGER AIRBAG LIGHT FLASHES CONSTANTLY WHILE THE CAR IS RUNNING AND BEING DRIVEN. TOOK IT TO A LOCAL NISSAN DEALER WHO TOLD ME THE ENTIRE BOTTOM CUSHION WOULD HAVE TO BE REPLACED AT A COST OF $4000. IT'S THE SAME PROBLEM OTHER MURANO'S ARE HAVING, BUT MY CARS VIN NUMBER WASN'T ON THE RECALL LIST, SO THIS WOULD BE AN OUT OF POCKET EXPENSE. I WAS TOLD THEY COULD TURN THE FLASHING INDICATOR OFF, BUT THE PASSENGER AIRBAG WILL NOT DEPLOY IF IN AN ACCIDENT. NISSAN KNOWS THIS IS A PROBLEM WITH SEVERAL 2009 MURANO'S BUT REFUSES TO ADDRESS THE PROBLEM BY ADDING IT TO THE RECALL LIST. IT IS UNIMAGINABLE AND UNACCEPTABLE THAT NISSAN WILL ALLOW THE AIRBAG LIGHT TO BE TURNED OFF KNOWING THE AIRBAG WILL NOT DEPLOY PROPERLY AND RISK SEVERE INJURY, OR POSSIBLE LOSS OF LIFE RATHER THAN MAKE THIS A RECALL FIX. ALSO THE CAR ONLY HAS 58000 MILES ON IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11130395September 20, 2018
SERVICE BRAKES
FOR THE LAST COUPLE OF YEARS, I HAVE COMPLAINED TO THE MADISON WI ZIMBRICK NISSAN DEALERSHIP SERVICE DEPT. ABOUT SOFT BRAKES. THERE WERE TIMES WHEN I DIDN'T KNOW IF I WOULD BE ABLE TO STOP AT A STOP SIGN. NUMEROUS TIMES I SHIFTED THE CAR INTO NEUTRAL BEFORE I HAD TO STOP BECAUSE I WASN'T SURE I COULD MAKE A STOP.THE ANTILOCK BRAKES FAILED A COUPLE OF TIMES ON ICE AND ON WATER. THE SERVICE DEPARTMENT CHECKED THE BRAKES BUT SAID THEY WERE GOOD. IN JUNE, 2018 I TOOK THE CAR IN AGAIN TO HAVE THE BRAKES CHECKED. THEY REPLACED THE BRAKE FLUID AFTER BLEEDING THE BRAKES, BUT IT STILL DIDN'T HELP. THEY SAID THE NEXT STEP WAS TO REPLACE THE MASTER CYLINDER. THEY DID THAT, BUT IT STILL DIDN'T FIX THE PROBLEM. THEY THEN SAID THEY HAD TO REPLACE THE ACTUATOR. THEY CONTACTED NISSAN THINKING THAT IT WOULD BE PAID FOR IN A RECALL. BUT NISSAN SAID THE VIN NUMBER WASN'T PART OF A RECALL. I ALSO CONTACTED NISSAN, AND THEY SAID THE CAR WAS TOO OLD AND HAD TOO MANY MILES. YET, THE PROBLEM I HAD WAS IDENTICAL TO THE 93,000 SUVS NISSAN REPORTED HAVING TO REPLACE ACTUATORS. THE SERVICE DEPARTMENT MANAGER FELT THAT THE REPAIR SHOULD HAVE BEEN COVERED BY NISSAN. I HAD TO PAY APPROXIMATELY $2400 FOR THE REPAIR AND THAT WAS PUTTING IN A USED ACTUATOR. I STRONGLY FEEL, AND THE NISSAN SERVICE DEPARTMENT MANAGER FEELS, THAT THIS REPAIR SHOULD HAVE BEEN COVERED UNDER A NISSAN RECALL. THE PROBLEMS I EXPERIENCED WERE IDENTICAL TO VEHICLES THAT HAD BEEN COVERED UNDER THE RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11130026September 17, 2018
POWER TRAIN
LEAK IN TRANSFER CASE. IF NOT REPAIRED WILL CAUSE CAR TO SEIZE UP AND STOP SUDDENLY. AS I HAVE RESEARCHED THIS IT SEEMS TO BE A COMMON PROBLEM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11129508September 14, 2018
SERVICE BRAKES
BRAKES WENT TO THE FLOOR DURING DRIVING, BECAME SPONGY, HAD TO BE PUMPED. STAYED SPONGY FOR 2-3 MILES IN ONE CASE. HAS DONE THIS 3 TIMES WITH ME AND ONCE WITH THE NISSAN DEALERSHIP MECHANIC. DIAGNOSED BY NISSAN AS ACTUATOR INSIDE ABS. NEEDS TO BE REPLACED. TOO DANGEROUS TO DRIVE PER THE MECHANIC. COULD EASILY BE KILLED IN HEAVY TRAFFIC. $2400 TO FIX. NO ASSISTANCE FROM NISSAN CUSTOMER SERVICE - SAID THEY WILL NOT HELP. 09.14.2018. NEEDS TO BE RECALLED AND REPLACED IMMEDIATELY; NEXT THING FOR NISSAN WILL BE LAWSUITS FOR WRONGFUL DEATH!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11124527September 5, 2018
ELECTRICAL SYSTEM, ENGINE
TL* THE CONTACT OWNS A 2009 NISSAN MURANO. THE CONTACT STATED THAT THE VEHICLE LOST POWER AND STALLED WITHOUT WARNING SEVERAL TIMES. VARIOUS UNKNOWN WARNING INDICATORS AND GAUGES FLICKERED EACH TIME THE FAILURE OCCURRED. THE DEALER (SUTHERLIN NISSAN OF FORT PIERCE, 4815 S US-1, FORT PIERCE, FL 34982, (772) 924-2668) KEPT THE VEHICLE FOR DIAGNOSTIC TESTING FOR OVER A MONTH, BUT WAS UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11123055August 28, 2018
SERVICE BRAKES, STEERING
NO MATTER WHAT REPAIRS I DO THE ABS WARNING LIGHT WILL NOT GO OFF. THE BREAKING FEELS OFF. I LEAK POWER STEERING FLUID AND HAVE HAD THE PUMP CHECKED. I CONSTANTLY FEEL THE STEERING TIGHTEN UP AND EVEN RANDOMLY RELAX CAUSING IN UNSAFE STEERING CONDITIONS. STEERING CAN TIGHTEN UP AND BECOME LOOSE AGAIN WHILE IN A PARKED POSITION, A VERY SLOW MOVING SPEED AND AT FREEWAY SPEEDS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11122738August 27, 2018
SERVICE BRAKES
THE BRAKE PEDAL GOES TO THE FLOOR FOR NO REASON. IT HAPPENS WHEN I AM DRIVING AT HIGHWAY OR LOCAL ROAD SPEED. I ATTEMPT TO STOP AND MY BRAKE PEDAL GOES RIGHT TO THE FLOOR AND THE CAR DOES NOT STOP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11121744August 22, 2018
STRUCTURE:BODY, ELECTRICAL SYSTEM, STEERING
THE DOORS DO NOT OPEN INSIDE OR OUTSIDE ALSO THE ELECTRIC POWER DOORS SOMETIMES WORK AND SOMETIMES DON'T
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11120614August 17, 2018
AIR BAGS
MURANO RECALL HAS BEEN ISSUED FOR OTHER 2009 MURANOS FOR OCS SENSOR ISSUE. AIRBAG LIGHT WAS TRIGGERED (STAYS FLASHING AFTER VEHICLE HAS BEEN STARTED STATIONARY & IN MOTION) & CODE B1032 CAME UP AT NISSAN DEALER. I WAS INFORMED THAT MY VIN WASN'T INCLUDED IN RECALL, DESPITE IT BEING SAME TRIGGER, YEAR, MAKE & MODEL RECALLED. I REQUESTED INFO ON HOW CLOSE IN MANUFACTURING TO THE RECALLED VEHICLES MINE IS & WAS INFORMED THAT INFO ISN'T KNOWN. THAT INFO IS TRACKED SOMEWHERE & THAT'S HOW RECALLS ARE ISSUED. TO GET THIS REPAIRED WOULD COST ME OVER $2.500 (PER ESTIMATE ON RECORD). HOW DO I GET THIS INVESTIGATED SO MINE CAN BE INCLUDED AS IT IS THE SAME YEAR, MAKE, MODEL & ISSUE INVOLVED IN RECALL?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11120363August 16, 2018
SERVICE BRAKES
THE BRAKE PEDAL FALLS TO THE FLOOR WHEN DEPRESSED RAPIDLY. THIS IS ONLY OCCASIONALLY, HOWEVER WHEN IT HAPPENED LAST. I STOPPED THE VEHICLE AND TAPPED THE ABS BRAKE ACTUATOR UNIT WITH A RUBBER MALLET AND BRAKES WERE FINE.. I BELIEVE THE ABS VALVE IS DEFECTIVE BUT THE DEALER SAID THAT THE MASTER CYLINDER IS DEFECTIVE & NEEDS TO REPLACED FOR $800+. THEY ALSO SAID IF THAT DOESN'T CURE IT, THEN THE BRAKE VACUUM BOOSTER IS ALSO DEFECTIVE AND IT WOULD COST ME $3000! SO, THEY WERE UNABLE TO PERFORM THE RECALL THAT CHANGES THE BRAKE FLUID FROM DOT3 TO DOT 4.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11120183August 15, 2018
AIR BAGS
AIR BAG CONTROL UNIT/OCS SYSTEM FAILURE. ACCORDING TO RECALL #08V521000, THERE IS A HISTORY WITH PROBLEMS WITH MY MAKE & MODEL OF VEHICLE. I HAVE BEEN TO THE DEALERSHIP TO TRY TO RESOLVE THIS ISSUE REPEATEDLY AND WHILE THEY TURN OFF THE DASHBOARD LIGHT ILLUMINATING THE PROBLEM, IT SIMPLY ILLUMINATES AGAIN IN A FEW DAYS. NOW THEY TELL ME I NEED TO PURCHASE A NEW SEAT CUSHION AT A COST OF ALMOST $5,000. MY VIN IS NOT SHOWING UP IN THE RECALL NOTICE BUT THIS IS EXACTLY THE PROBLEM THAT I AM HAVING WITH MY CAR. I CAN PROVIDE A PICTURE OF THE AIRBAG MALFUNCTION LIGHT ON THE DASHBOARD, IF YOU NEED IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11118503August 8, 2018
SERVICE BRAKES, SUSPENSION, UNKNOWN OR OTHER
I PURCHASED THE NISSAN 11 FEB, 2016 I AM MILITARY AND WENT AWAY TO SERBIA WAS BACK FOR A FEW WEEKS AND GOT DEPLOYED AGAIN TO JORDAN. MY VEHICLE WAS CLEANED AND WAS IN A GARAGE DURING MY DEPLOYMENT. SINCE BEING BACK I HAVE DRIVEN BACK AND FORTH FROM VA TO OH FOR WORK MY BACK BREAKS STARTED TO MAKE NOISE SO I HAD THEM REPLACED WHEN THE TIRES WERE REMOVED I SEEN THE UNDER BODY FOR THE FIRST TIME. BROUGHT IT TO NISSAN WERE THEY DEEMED IT NON DRIVE ABLE AND SAID THAT THIS WAS NOT AN ISSUE THAT ARISES WITHIN THE TIME FRAME OF HAVING MY VEHICLE IT IS EXTREMELY EXCESSIVE RUST TO THE POINT WERE IT HAS EATEN AWAY THE SUB FRAME AND THAT THE WAIKEM DEALERSHIP SOLD ME A DEATH TRAP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11115230August 1, 2018
SERVICE BRAKES
TL* THE CONTACT OWNS A 2009 NISSAN MURANO. WHILE DRIVING 35 MPH, THE BRAKES FAILED AND THE BRAKE PEDAL TRAVELED TO THE FLOOR WHEN IT WAS DEPRESSED. THE CONTACT HAD TO PULL OVER, PARK THE VEHICLE, AND PUMP THE BRAKE PEDAL A FEW TIMES UNTIL THE PRESSURE WAS NORMAL. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 70,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11115265August 1, 2018
AIR BAGS
THE AIRS BAGS ITS OFF ,DIDNT WORK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11114508July 30, 2018
ENGINE, POWER TRAIN, VEHICLE SPEED CONTROL
IN JUNE 2018, MY CAR STARTED STOPPING SUDDENLY WHILE DRIVING. I TOOK IT TO THE MECHANIC WHO CHANGE MY ALTERNATOR. THE PROBLEM PERSISTS. I CHANGE MY BRAKES, STILL THE PROBLEM PERSISTS. I TOOK MY CAR TO THE DEALER , THEY INFORMED ME THAT MY CAR HAS ABS MODULE RECALLED AND THAT WAS THE PROBLEM. THEY CHANGED IT. THE CAR COULD NOT DRIVE OUT OF THE PARKING LOT THUS, I RETURNED IT TO THE SERVICE CENTER. THEY DIAGANED TRANSMISSION ISSUES, THEY SAID THEY FIX IT. THE CAR STOP WITHIN THREE BLOCKS AND ON THE HIGHWAY. I RETURNED IT BACK TO NISSAN SERVICE CENTER, NOW, THEY SAID IT'S THE ALTERNATOR. I INFORMED THEM THAT I HAVE THE ALTERNATOR CHANGED LEST THAN 30 DAYS. THE CAR IS A LEMON BECAUSE OF THE ABS MODULE THAT NISSAN CANOT FIX OR UNABLE TO FIX. EVERY TIME THAT CAR IS IN MOTION, THE ABS LIGHT TURN ON AND THE CAR STOPS ABRUTLY. I HAVE TWO TEENAGERS WHO DRIVES MY CAR TO GO TO SCHOOL. IT BECOMES A HAZARD AND UNSAFE DUE TO THE RECALL OF THE ABS MODULE .
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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