Nissan Murano Complaints

5,967 consumer complaints on file.

#11083819April 8, 2018
SERVICE BRAKES
CAR ACCELERATE BY ITSELF WHEN PRESSING ON THE BRAKE I CANNOT CONTROL IT MOSTLY
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11083860April 8, 2018
POWER TRAIN
TAKATA RECALL" MY NISSAN MURANO 2007 TRANS STARTED JUMPING IN AND OUT OF GEAR NEVER HAD TROUBLE BEFORE I CALLED NISSAN THEY TOLD ME IT WAS MY PROBLEM CAR HAS NEVER BEEN RECALLED ON TRANS I SAID OK THEN SELL ME A REBUILD KIT FOR MY CAR THEY SAID NO YOU GOT TO BUY A REBUILD ONE WONT SELL ME ONE KIT FOR IT I GOT 4 NISSAN VEHICLE GUSS THIS IS THE LAST ONE I WILL BUY IT QUIT PULLING ON A MAJOR HYWAY
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11083632April 6, 2018
SEATS
THE NISSAN MURANO DRIVER SEAT BRACKET HAS CRACKED LIKE EVERY OTHER PERSON ON THIS LIST HAS STATED WHILE MY DAUGHTER WAS DRIVING TO AND FROM WORK WHICH SHE DRIVES DAILY ONLY 14 MILES ROUND TRIP. SHE GOES BETWEEN 30-45 MILES PER HOUR AND WHILE THIS CRACK OCCURRED SHE WAS GOING ABOUT 35ON A CITY STREET, SHE DIDN'T LOOSE CONTROL BUT THE CAR DID VEER OFF TO THE SIDE AS WHO WOULD EXPECT YOUR SEAT TO PARTIALLY COLLAPSE. THANK GOODNESS THE ROAD WAS EMPTY AND SHE HAS NO TRAFFIC TO COMBAT WITH. THE NHTSA SHOULD CARE OF THE CHANCE OF DEATH OR ACCIDENT FROM OCCURRING NOT JUST WHAT HAS HAPPENED, THE COMPLAINTS HAVE BEEN STATED AS BEING HIGH BY THE NHTSA. CLEARLY NISSAN USA SHOULD BE LIABLE IF THERE ARE SO MANY COMPLAINTS THAT IT IS CLEAR THEY HAVE USED A FAULTY PART. A RECALL SHOULD BE ISSUED AND PROTECTION FOR THE CONSUMERS WHO HAVE INVESTED OR CHOSEN THESE CAR SHOULD BE A PRIORITY NOT PROTECTION OF BIG BUSINESS. THIS IS A COMPONENT THAT SHOULDN'T BREAK IF A PROPERLY CONSTRUCTED BRACKET WAS USED. HAVING HAD 7 CARS OVER MY LIFE FROM RANGING IN AGE FROM 20 YEARS OLD TO BRAND NEW NONE OF THEM HAVE EVER HAD THIS ISSUE AND I AM APPALLED THAT NO ONE, NOT NISSAN OR THE NHTSA CARES ABOUT A POORLY CONSTRUCTED PRODUCT THAT IS NOT WHAT THE CONSUMER PAID FOR AND COULD LEAD TO POTENTIAL INJURY. I GUESS SOME MORE PEOPLE HAVE TO GET HURT OR DIE FOR THE NHTSA TO CARE, QUITE SAD WHEN YOU LOOK AT IT THIS WAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11083716April 6, 2018
UNKNOWN OR OTHER
DRIVER'S SIDE SUN VISOR WILL NOT STAY IN THE UP POSITION. VISOR FALLS RANDOMLY DURING DRIVE AND IMPAIRS VISIBILITY SUDDENLY. THIS SAME ISSUE WAS PRESENT ON THE 2007 MURANO I OWNED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11083374April 5, 2018
SERVICE BRAKES, FUEL/PROPULSION SYSTEM
FUEL GAUGE SAYS EMPTY WHEN 100 MILES ARE ON THE GAS TANK. MY LOCAL NISSAN DEALER, ELHART, TOLD ME THEY WOULD HAVE TO CHARGE ME 5 HOURS OF LABOR TO REMOVE THE GAS TANK TO "DIAGNOSE" THE PROBLEM, EVEN THOUGH THE FUEL GUAGE SENSORS ARE ACCESSIBLE UNDER THE REAR SEAT FOR REPLACEMENT. ALSO,THIS IS A VERY COMMON PROBLEM WITH ALL NISSANS - QUESTS DO HAVE A RECALL ON IT, BUT NO OTHER NISSAN, EVEN THOUGH THEY ALL USE THE SAME FAULTY GAS GUAGE. IT CAUSES PANIC TO THE DRIVER TO SEE THE "EMPTY" LIGHT ON, & THEY CALL FOR HELP, SWERVE OFF THE ROAD, WHEN THEY ARE REALLY NOT EMPTY AT ALL. ALL NISSANS SHOULD HAVE A RECALL ON THESE FAULTY GAS GAUGES SO THAT NISSAN DISCONTINUES USING THEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11083500April 5, 2018
STEERING
EXTREMELY DIFFICULT TO TURN STEERING WHEEL. ALL THE TIME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11082567April 2, 2018
SEATS
ON MARCH 29, 2018 I SAT DOWN IN MY CAR AND FELT THE DRIVERS SEAT MOVE DOWNWARD FOR THE FIRST TIME. WHEN I GOT HOME I EXITED THE CAR AND GOT BACK IN THE SAME THING HAPPENED AGAIN. THERE WAS NO INDICATION OF ANYTHING BEING BROKEN OR OUT OF PLACE PRIOR TO THE 29TH OF MARCH. ADDITIONALLY, I HAVE NOT BEEN IN ANY ACCIDENTS, NOR HAS ANY ONE DRIVEN MY CAR BESIDES MYSELF. AS OF TODAY (APRIL 2, 2018) I HAVE TAKEN MY CAR TO A MECHANIC FOR AN ESTIMATE AND WILL CHECK WITH ANOTHER REPAIR SHOP ON APRIL 3, 2018.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11082590April 2, 2018
SERVICE BRAKES
ON 02/07/2018 I WAS DRIVING AND HIT A BUMP IN THE ROAD AS APPROACHING A STOP SIGN. BRAKES WERE IMMEDIATELY MALFUNCTIONING & PETAL WENT TO FLOOR. I PUMPED BRAKES SEVERAL TIMES TO STOP. DROVE VEHICLE HOME AND PARKED. 03/16/2018 DROVE TO LOCAL SEARS (ABOUT 1 1/2 MILES). HAD VEHICLE SERVICED AND MASTER CYLINDER REPLACED IN ADDITION TO BLEEDING BRAKES SEVERAL TIMES, BUT PROBLEM WITH BRAKES WAS NOT RESOLVED. WAS ADVISED TO TAKE TO DEALER BECAUSE ABS WASN'T WORKING PROPERLY. VERY DANGEROUS!!! IT APPEARS MANY HAS HAD SIMILAR PROBLEMS & NHTSA IS CURRENTLY INVESTIGATING. IT ALSO APPEARS TO BE A PRETTY COSTLY REPAIR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11082294March 31, 2018
STRUCTURE:BODY
ON MARCH 21ST, I ACCIDENTLY HIT A POT HOLE AND MY MURANO STARTED MAKING LOUD NOISES. TOOK IT TO THE MECHANIC WHO INFORMED ME THAT THE FRAME IS CRACKED AND COMPLETELY ROTTED OUT. VEHICLE IS NO LONGER DRIVEABLE NOR FIXABLE. NOT TO MENTION THE UNDERCARRIAGE WAS SPRAYED PRIOR TO BUYING THE VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11082131March 30, 2018
SERVICE BRAKES
WHILE DRIVING DOWNTOWN, SUDDENLY THE BRAKE PEDAL WAS INEFFECTIVE EXCEPT WHEN PRESSED ALL THE WAY TO THE FLOOR. ONLY AN EMERGENCY MANEUVER AVOIDED AN ACCIDENT. THE CAR WAS TAKEN IMMEDIATELY TO THE DEALER, WHO IDENTIFIED LOSS OF PRESSURE IN THE BRAKE SYSTEM, FIRST REPLACING THE MASTER CYLINDER WITHOUT IMPROVEMENT, THEN DIAGNOSING ISSUES WITH ABS. CARCOMPLAINTS.COM AND OTHER WEBSITES LIST THIS AS AN ITEM UNDER GOVERNMENT INVESTIGATION FOR 2009 MURANOS. THE CAR IS AT APPROXIMATELY 65,000 MILES. ATTACHED IS THE INITIAL DIAGNOSTICS FROM THE DEALER. SUBSEQUENT TO MASTER BRAKE CYLINDER REPLACEMENT, DEALER ASSERTED THAT WAS NOT THE PROBLEM AND ARE NOW WORKING ON ABS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11082097March 29, 2018
SERVICE BRAKES
DRIVING TO DROP MY KIDS OFF AT WORK, CAR SLID DURING SNOW DRIVING ABS CAME ON. AFTER THAT I TRIED TO SLOW DOWN AND THE PEDAL TO THE FLOOR. NO LIGHTS CAME ON NOW MY BRAKES DON'T WORK EXCEPT THE LAST 20%. LOOKED ON LINE AND MANY SAY THE SAME THING, ABS ACTIVATED, THEN NO BRAKES,NO WARNING LIGHT NO CODES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11081555March 27, 2018
VISIBILITY/WIPER
WHILE BACKING OUT OF MY DRIVEWAY THE REAR (HATCHBACK) GLASS EXPLODED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11081330March 26, 2018
POWER TRAIN
MY CAR WAS RUNNING PERFECTLY FINE UNTIL LAST NIGHT WHEN IT STOPPED ACCELERATION AS I WAS DRIVING HOME FROM A FRIENDS HOUSE. IT SORT OF "STALLED" BUT WAS STILL ON AND RUNNING JUST WOULDN'T ACCELERATE. NEVER HAD A SINGLE GLITCH WITH MY TRANSMISSION BEFORE. I ONLY HAVE 111K MILES ON IT. I'M REGULAR WITH MY MAINTENANCES. JUST STARTED HAPPENING RIGHT OUT OF THE BLUE. I HAD A MAXIMAL BEFORE THIS AND THE TRANSMISSION WENT ON IT BUT THAT MADE JERKING MOVEMENTS BEFORE IT DIED. THERE WAS NOTHING TO INDICATE MY TRANSMISSION WAS ABOUT TO DIE OR WAS FAILING! WHEN I LOOK ONLINE THERE IS CONSTANT COMPLAINTS ABOUT YOURS TRANSMISSIONS FAILING ON PEOPLE RIGHT AFTER THEY HIT THE 100K MARK. THERE NEEDS TO BE SOME KIND OF RECALL ON YOUR TRANSMISSIONS CAUSE THIS IS MAKING ME NEVER WANT TO BUY ANOTHER NISSAN EVER AGAIN AND TO WARN ANYONE WHO IS INTERESTED IN BUYING YOUR CARS!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11081409March 26, 2018
POWER TRAIN
MY CVT TRANSMISSION SLIPS WHEN I FIRST START TO DRIVE (CANNOT GO OVER 20 MILES AN HOUR.) AFTER WARMING UP IT STARTS TO RESPOND. WHEN DRIVING ON EXPRESSWAY YOU CAN FEEL THE TRANSMISSION SLIP AND THE CAR LAGS/LUNGES. NISSAN REPAIR CANNOT GET AN "ERROR CODE" FROM THEIR MACHINE WHEN TESTING BUT ACKNOWLEDGES THE PROBLEM. THEY REFUSE TO SERVICE THE CAR UNTIL IT CODES. NISSAN CONSUMER AFFAIRS ACKNOWLEDGES THE PROBLEM AND WILL NOT PROVIDE ASSISTANCE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11080813March 22, 2018
STRUCTURE:BODY, SUSPENSION, WHEELS
I PURCHASED MY CAR, USED, FROM NISSAN OF CANTON (MICHIGAN), ON SEPT. 23, 2016 WHERE THERE WERE NO DISCLOSURES OF ANY SAFETY CONCERNS DUE TO STRUCTURAL OR OTHER CONCERNS. ON MARCH 15, 2018, THE RIGHT REAR OF CAR MADE A METAL SNAPPING SOUND AND BEGAN DRIVING POORLY SO I TOOK THE CAR TO AN ASE CERTIFIED MECHANIC WHO FOUND "THE REAR FRAME HAS ROTTED OUT WHERE THE TORSION ARM MOUNTS TO THE CROSSMEMBER". I WAS TOLD THE SUB-FRAME SHOWS SIGNS OF EXCESSIVE RUST AND CORROSION SUCH THAT, THE CAR NEVER SHOULD HAVE BEEN PUT UP FOR SALE BY THE NISSAN DEALER IN 2016 AS THE ROT AND CORROSION OF THE FRAME IS A SAFETY CONCERN. THE MECHANIC INDICATED THAT WHEN THE CAR IS ON A LIFT, THE CORROSION, ROT AND EXCESSIVE RUST IS EVIDENT AND SHOULDN'T HAVE BEEN MISSED BY THE MECHANIC THE NISSAN DEALER'S USED TO ENSURE THE CAR WAS SAFE TO SELL. I TWICE CONTACTED THE NISSAN DEALERSHIP TO SHARE THIS INFORMATION AND TO SEEK A SOLUTION. I SENT THE USED CAR MANAGER A PICTURE OF THE UNDERCARRIAGE THAT IS INCLUDED BELOW. THE DEALER SAID THE RUST MUST HAVE DEVELOPED SINCE I TOOK OWNERSHIP OF THE CAR AND THAT THEY WEREN'T RESPONSIBLE. I REJECTED THIS AND ASKED TO MEET WITH THE USE CAR SALES MANAGER ON MONDAY, MARCH 26, 2018 WHERE I WILL ASK THAT THE CAR BE RETURNED TO THE DEALERSHIP FOR A FULL REFUND AS I DO NOT FEEL SAFE DRIVING A CAR SOLD TO ME WITH SERIOUS FRAME DAMAGE, ROT, RUST AND CORROSION. I AM FEARFUL THE ROTTED FRAME WILL SNAP, RESULTING IN AN ACCIDENT WHERE I OR OTHERS, MAY BE SERIOUSLY HURT OR EVEN KILLED. THE CONSUMER REQUESTED TO RETRACT THE COMPLAINT DUE TO A MISUNDERSTANDING. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11080052March 18, 2018
SEATS
WHILE DRIVING I HEARD A POPPING GRATING SOUND UNDER THE DRIVER SEAT .SEAT TWISTED AND SANK ON THE LEFT BACK SECTION.I ALMOST LOST CONTROL OF CAR.UPON CKECKING THE LEFT BACK OF THE SEAT WAS MOVING UP AND DOWN.TOOK IT TO BODY REPAIR WHO SENT ME TO UPHOLSTERER.HE TO ME I HAVE TO GET A SEAT.I ORDERED A USED ONE ONLINE. SO FAR IT COST $425.00.WAITING ON IT . IHAVE INVOICE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11079723March 16, 2018
ELECTRICAL SYSTEM
I HAVE A 2010 MURANO AND FOR THE SECOND TIME IN 3 YEARS MY BATTERY AND ALTERNATOR HAVE TO BE REPLACED. SOUNDS IDENTICAL TO THE RECALL ON THE 2005. I SHOULDN'T HAVE TO PAY FOR THIS TWICE IN 3 YEARS. NISSAN RECALL THIS!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11079848March 16, 2018
FUEL/PROPULSION SYSTEM, STEERING, SUSPENSION
I PURCHASED A VEHICLE FROM A DEALERSHIP LOCATED AT 4985 MEMORIAL DRIVE STONE MOUNTAIN GA. 30083 AND I WAS TOLD THE VEHICLE NEEDED TWO FRONT ROTORS,PASSENGER SIDE AXLE,AND BRAKES SO I DROVE TO AUTO ZONE TO PURCHASE THE PARTS SO THE DEALERSHIP COULD FIX THE PROBLEM ONCE I ARRIVED BACK AT THE SHOP AND GOT ON THE HIGHWAY I NOTICED THE CAR STARTED SHAKING,LOSING CONTROL OF THE WHEEL BECAUSE HE DIDN'T FIX THE AXLE,SMOKING,SMELLING LIKE SOMETHING WAS BURNING AND LIKE GAS SO I CALLED THE DEALERSHIP AND TOLD THEM WHAT I WAS EXPERIENCING AND WAS TOLD TO TAKE IT TO A SHOP ONCE I TOOK IT TO A SHOP I WAS TOLD THE CAR WAS NO GOOD AND I NEEDED TO TAKE IT BACK TO THE DEALERSHIP ONCE I TOOK IT THERE I WAS TOLD I COULDN'T GET MY MONEY BACK AND I DIDN'T HAVE THE CAR LONGER THEN 24HRS NOT EVEN LONGER THEN 6 HOURS AND I REALLY FEEL LIKE I BEEN PLAYED OUT MY MONEY AND WANT IT BACK AND I NEED HELP ON ACTIONS TO TAKE ABOUT THE SITUATION BECAUSE I DON'T HAVE MY MONEY AND I RETURNED THE CAR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11079510March 15, 2018
POWER TRAIN
CVT TRANSMISSION IS SKIPPING. CANNOT DRIVE THE VEHILCE. IT IS BROKEN DOWN MORE THAN I DRIVE IT. ONLY 109,000 MILEAGE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11079075March 14, 2018
STRUCTURE:BODY
THE HOOD HAS ABOUT A 3 INCH PORTION NEAR THE WINDSHIELD THAT IS ANGLED TOWARDS THE CAB OF THE VEHICLE. ON SUNNY DAYS, THE SUN REFLECTS INTO THE VEHICLE CAUSING A BLINDING REFLECTION. THIS HAPPENS ON SUNNY DAYS, STANDING STILL OR IN MOTION. I TOOK MY VEHICLE ON A ROAD TRIP AND IT WAS TERRIBLE DRIVING FOR HOURS WITH A BLINDING LIGHT IN YOUR FACE. I BOUGHT MY VEHICLE USED. SO THE MILES WHEN I FIRST GOT MY VEHICLE WERE APPROXIMATELY 21,000. THIS IS PROBABLY WHY IT WAS LESS EXPENSIVE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Nissan Murano