Nissan Murano Complaints
5,967 consumer complaints on file.
- #11229642July 5, 2019UNKNOWN OR OTHER
DRIVER SIDE VISOR KEEPS DROPPING DOWN AND OBSCURING MY VIEW.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11229643July 5, 2019UNKNOWN OR OTHER
DRIVER SIDE SUN VISOR KEEPS FALLING DOWN IN OBSCURING OUR VIEW
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11229133July 3, 2019UNKNOWN OR OTHER
JUST BOUGHT 2010 NISSAN MURANO FROM INDIVIDUAL. AFTER SITTING COUPLE DAYS DOESN'T CRANK. STARTS IMMEDIATELY UPON HOOKING JUMPER CABLES. BATTERY CHECKED OUT GOOD. WHAT COULD BE THE PROBLEM?
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11229227July 3, 2019SERVICE BRAKES
WHILE ATTEMPTING TO STOP FROM AN APPROXIMATE 30 MILES PER HOUR SPEED, THE BRAKE PETAL TRAVELLED NEARLY ALL THE WAY TO THE FLOOR BOARD. THE VEHICLE DID EVENTUALLY SLOW TO A STOP BUT NOT UNTIL I NEARLY STRUCK THE CAR IN FRONT OF ME. AFTER THAT, THE PROBLEM WAS INTERMITTENT. I BROUGHT THE CAR TO MY MECHANIC WHO CHECKED THE MASTER CYLINDER AND DETERMINED THE THE PROBLEM WAS A DEFECTIVE ABS CONTROL MODULE. I HAVE SEEN RECALLS FOR DEFECTIVE ABS ON MURANO MODEL YEARS UP TO 2009 AND THEN AGAIN AFTER 2015. HOWEVER, MY 2011 MODEL YEAR FALLS IN THE "RECALL GAP" AND IS NOT COVERED. ALTHOUGH ABS PROBLEMS FOR THE 2011 MURANO ARE DOCUMENTED ON MULTIPLE INTERNET WEBSITES, NISSAN HAS NOT ISSUED AN ADDITIONAL RECALL COVERING THE OTHER MODEL YEARS SUCH AS MINE. SO THE EXPENSIVE REPAIR COSTS AND RESPONSIBILITY FOR ACCIDENTS AND INJURIES FALL UPON THE UNSUSPECTING OWNERS OF THE DEFECTIVE VEHICLES. NISSAN SHOULD IMMEDIATELY ISSUE A RECALL AND GET THE DANGEROUS CONDITION REPAIRED BEFORE OTHERS FIND THEMSELVES WITHOUT THE ABILITY TO SAFELY STOP THEIR CARS.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11229060July 2, 2019ELECTRICAL SYSTEM
I HAVE HAD SEVERAL "ELECTRICAL" PROBLEMS WITH THIS VECHICLE- I PURCHASED IT FEB. 2016. IN JULY 2018- MY XM RADIO STOPPED WORKING. MADE 12 TRIPS TO NISSAN-THEY FINALLY REPLACED IT IN DEC. 2018!! NOW JUNE 2019 MY BACK UP CAMERA STOPPED WORKING AND THE DASH BOARD DOESN'T SHOW THE COMPASS AND THEN THE CONTROLS ON MY STEERING WHEELS DOESN'T WORK WHEN I'M DRIVING. UGH! THIS IS RIDICULOUS CAR ONLY HAS 17,000 MILES I SHOULD NOT BE HAVING SO MANY ELECTRICAL PROBLEMS I'M ACTUALLY CONCERNED ABOUT MY SAFETY. DEALING WITH NISSAN IS ALSO HORRIBLE- NOW I HAVE NISSAN CORP INVOLVED AS I JUST FOUND OUT MY "BASIC WARRANTY" IS EXPIRED (NEWS TO ME?) AND THEY EXPECT ME TO PAY FOR REPAIRS/REPLACEMENT NOT FAIR!! I BEEN THROUGH HELL WITH THIS CAR- THIS IS ONLY A SMALL PART OF WHAT I'VE BEEN THROUGH BUT NOW THIS IS MY NEW ISSUE. DOES IT EVER STOP WITH THIS VEHICLE???? NEVER, EVER BUY A NISSAN. CAN YOU HELP??
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11228737July 1, 2019UNKNOWN OR OTHER
THE CENSOR IS DEFECTIVE ON MY VEHICLE. THE CENSOR HAS BEEN REPLACED TWICE.I PURCHASED THIS VEHICLE NEW AND NOW I FEEL VERY UNSAFE DRIVING IT BECAUSE THE CENSOR DEFECTIVENESS CAN CAUSE THE VEHICLE TO STOP IN TRAFFIC.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11228335June 29, 2019ELECTRONIC STABILITY CONTROL (ESC), POWER TRAIN, VEHICLE SPEED CONTROL
MY CAR IS TOTALLY JUST CRAP! I'VE REPLACED COIL PACKS, ALTERNATOR, MASS AIR FLOW SENSOR, BATTERY, HUB ASSEMBLIES, CATALIC CONVERTER, AND A LOT MORE AND IT STILL HAS MAJOR PROBLEMS! I BELIEVE IT HAS ELECTRICAL PROBLEMS BECAUSE MY RADIO GETS A LOUD STATIC. IT SEEMS LIKE IT HAS A HARD TIME ACCELERATING. THEN STARTS SHAKING REAL BAD AT ABOUT 20-40MPH, THEN DOES FINE ABOVE 60MPH???
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11223102June 28, 2019ELECTRICAL SYSTEM
WHILE DRIVING THE AUTOMATIC STOP SYSTEM FAILS, A WARNING FLASHES ON THE DASHBOARD TO INDICATE THE PROBLEM: 'FRONT RADAR UNAVAILABLE DUE TO OBSTRUCTION.'
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11222955June 27, 2019SUSPENSION
THE REAR CRADLE IS RUSTING THAT WILL LIKELY RESULT IN A SIGNIFICANT EXPENSE TO REPLACE. THIS NISSAN MURANO HAS LESS THAN 140,000 MILES AND THE REST OF IT IS IN GOOD CONDITION. THIS IS UNSATISFACTORY!
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11222658June 26, 2019SERVICE BRAKES
WHILE DRIVING ABOUT 15 - 20 MPH ON A CITY STREET, THE AUTOMATIC EMERGENCY BRAKING SYSTEM ACTIVATED FOR NO APPARENT REASON. THERE WAS A 3 BEEP WARNING THEN THE CAR STOPPED ABRUPTLY. THE DEALER, CENTRAL AVENUE NISSAN IN YONKERS, NY. CHECKED THE SYSTEM AND RECEIVED CODE C1B55 (ELSEWHERE IN THE REPORT CITED, C1355), RADAR BLOCKAGE, (STORED PAST CODE). THE TECHNICIAN ATTRIBUTED THIS TO "SIDE RADAR BLOCKAGE" THEY CHECKED THE AREA OF THE SENSOR AND FOUND NO DEBRIS. NISSAN SERVICE WAS NOT CLEAR WHY A FALSE SIDE RADAR BLOCKAGE WARNING SHOULD TRIGGER ABRUPT BRAKING. ALSO, THEY DIDN'T ACTUALLY FIX ANY PROBLEM. THE REPORT IS AVAILABLE IF REQUESTED AND CONTAINS SUPPLEMENTARY INFORMATION FROM THE SERVICE DIAGNOSTICS NOT GENERALLY SHOWN TO THE CUSTOMER.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11222804June 26, 2019SEATS
DRIVER SEAT BECOMES LOOSE, BASED ON THE BOLT MOUNTS BREAKING FROM THEIR WELDS. UNSAFE TO DRIVE BASED ON THE SEAT MOVING BACK AND FORWARD WHEN APPLYING THE BRAKES OR PRESSING THE GAS PEDAL.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11222356June 25, 2019POWER TRAIN
VEHICLE SPORADICALLY STALLS UPON ATTEMPTING TO ACCELERATE UNDER NORMAL DRIVING CONDITIONS. OPERATOR MUST APPLY MORE PRESSURE TO THE GAS PEDAL THAN NECESSARY TO ENTER TRAFFIC BECAUSE IT WILL NOT RESPOND FAST ENOUGH TO UNCOMING TRAFFIC.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11222537June 25, 2019VEHICLE SPEED CONTROL, ENGINE
TL* THE CONTACT OWNS A 2019 NISSAN MURANO. WHEN THE CONTACT ATTEMPTED TO BRAKE AND DEPRESS THE ACCELERATOR PEDAL, THE VEHICLE WOULD REMAIN STATIONARY FOR THREE SECONDS. THEN, WITHOUT WARNING, THE VEHICLE WOULD SURGE FORWARD WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. THE FAILURE OCCURRED FREQUENTLY AND THE VEHICLE NEARLY CRASHED INTO ANOTHER VEHICLE ON ONE OCCASION. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER AND DEALER WERE NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 3,076. *AS UPDATE: THE MANUFACTURER AND DEALER WERE MADE AWARE OF THE FAILURE. *AS
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11222586June 25, 2019UNKNOWN OR OTHER
WHILE DRIVING ABOUT 60 MPH ON THE INTERSTATE I HEARD A LOUD SOUND LIKE A GUNSHOT. THERE WEREN'T ANY CARS IN FRONT OF ME AND I DIDN'T JUST GO UNDER AN OVERPASS. UPON INSPECTION I DISCOVERED THAT MY SUNROOF HAD EXPLODED AND NO FOREIGN OBJECTS WERE VISIBLE THAT MAY HAVE CAUSED IT. SEEMS LIKE THIS IS A COMMON PROBLEM AND SHOULD BE RECALLED.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11222327June 24, 2019ELECTRICAL SYSTEM
WHEN I LOCK OR UNLOCK THE DOOR, THE DRIVER DOOR IS NOT RESPONDING LOOKS LOKE THE ACUSCTOR IS GOING BAD
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11222343June 24, 2019SEATS
SEAT SUPPORT BROKEN IN DRIVERS SEAT. UNDER THE DRIVER'S SEAT, LEFT REAR SUPPORT BRACKET IS BROKEN. I WAS DRIVING MAKING A 30 DEGREE RIGHT HAND TURN MOVING AT ABOUT 15 - 20 MILES AN HOUR.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11221693June 21, 2019POWER TRAIN
MY NISSAN STARTS TO JERK FROM FIRST GEAR OR WHEN I SLOW DOWN AND START TO ACCELERATE IT MAKES A HARD JERK LIKE DOWNSHIFTING ON A MANUAL TRANSMISSION AND RELEASING CLUTCH TOO FAST. I RESEARCH AND THERE ARE A LOT OF PUBLIC FORUMS ON THIS ISSUE ON SENSORS GOING BAD TO CVT FLUID CHANGE TO TRANSMISSION ISSUES. I TOOK TO MY MECHANIC AND THEY TOOK IT APART COMPLETELY SAID HAD TO REPLACE THE TORQUE CONVERTER. SO THIS WILL BE A $1000 REPAIR AND I HOPE THIS WILL RESOLVE THE ISSUE.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11221736June 21, 2019ENGINE, UNKNOWN OR OTHER
SLUGGISH ACCELERATION AND SHUDDERING AT SPEEDS BELOW 35 MPH. I AM NOT SURE WHAT IS CAUSING IT BUT IT ALMOST ACTS LIKE IT COULD DIE. I RELEASE MY FOOT FROM THE GAS PEDAL AND THEN PUSH IT AGAIN TO GET THE HESITATION TO STOP AND CONTINUE DRIVING. THIS HAS HAPPENED MORE THAN 4 TIMES SINCE I BOUGHT THE VEHICLE IN APRIL 2019.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11221595June 20, 2019SUSPENSION
DRIVING ON A SLICK HIGHWAY THE REAREND OF THE MURANO WAS FISHTAILING. THE REAR SUSPENSION WAS MAKING NOISES, AND THE STEERING WHEEL WAS SUDDENLY WAY OFF CENTER. I TOOK IT TO A LOCAL MECHANIC TO INSPECT. IT WAS NOTED THE THE REAR SWAYBAR HAD SEPARATED FROM THE REAR CROSSMEMBER /SUBFRAME AND THE SUBFRAME WAS RUSTED AND CRACKED AND RUSTED THROUGH TO FAILURE. THE VEHICLE WAS DEEMED UNSAFE TO DRIVE, AND WAS TOLD TO IMMEDIATELY STOP DRIVING IT. THE REAR WHEELS WERE TILTED OUTWARD AND A BIG SAFETY HAZARD. SUBFRAME NEAR TOTAL SEPARATION FROM VEHICLE. MURANO IS NOW A TOTAL LOSS. COST TO REPAIR TOO EXTENSIVE.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11221199June 19, 2019SERVICE BRAKES, HYDRAULIC:PEDALS AND LINKAGES
TL* THE CONTACT OWNS A 2009 NISSAN MURANO. THE CONTACT STATED THT THE BRAKE PEDAL WAS EXTREMELY HARD TO DEPRESS. THE CONTACT DID NOT RECEIVE A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 18V916000 (SERVICE BRAKES, HYDRAULIC); HOWEVER, THE VEHICLE EXHIBITED THE SAME FAILURE AS THE RECALL CAMPAIGN. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOTIFIED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VIN AND FAILURE MILEAGE WERE NOT AVAILABLE.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0