Nissan Murano Complaints

5,967 consumer complaints on file.

#11256437September 18, 2019
VISIBILITY/WIPER, UNKNOWN OR OTHER
DRIVER SIDE SUN VISOR BROKEN FALLS DOWN WHILE DRIVING BLOCKS VISION THIS IS A SAFETY HAZARD IT HAPPENS AT RANDOM I WENT TO THE DEALERSHIP THEY SAID IT IS NOT UNDER WARRANTY AND WOULD COST OVER $400.00 TO REPLACE MY MURANO HAS 35000 MILES ON IT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11256460September 18, 2019
POWER TRAIN
CODES P1778 (SEP MOTOR FUNCTION) AND P00845 (TRANSMISSION FLUID PRESSURE) FOR THE CVT TRANSMISSION. IN RESEARCHING THESE, I FOUND MANY COMPLAINT TRAILS CONCERNING THESE TRANSMISSIONS AND VARIOUS RELATED CODES. NISSAN'S ANSWER IS ALWAYS TO REPLACE THE TRANSMISSION AT HIGH COSTS TO OWNER. MINE CONTINUES TO RUN BUT IN A KIND OF CRIPPLED MODE CALLED "SAFE MODE" THAT IS AN ATTEMPT TO REDUCE MAJOR TRANSMISSION DAMAGES. CODES OCCURRED DURING DRIVING ON SIDE STREETS UNDER 45 MPH. VEHICLE CAN NO LONGER BE USED AT HIGHWAY SPEEDS AS THE "SAFE MODE" LIMITS RPM AND SPEED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11256137September 17, 2019
SERVICE BRAKES
BRAKE PEDAL IS SOFT, MECHANIC SAY ITS ABS ACTUATOR,NISSAN PART NO.: 47660-1SW0C, ITS SAME PROBLEM, THAT HAVE MURANO 2009 AND RECALL THEM, BUT NOT RECALL 2010
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11256275September 17, 2019
UNKNOWN OR OTHER
THE SUNROOF EXPLODED WITHOUT ANY CAUSE. IT SOUNDED LIKE A BOMB WENT OFF WHILE DRIVING ON A HIGHWAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11255546September 16, 2019
SERVICE BRAKES
WITHOUT WARNING, BRAKES BEGIN TO FEEL SPONGY, HAVE TO PRESS BRAKE PEDAL ALMOST TO FLOOR BEFORE RESPONSE. SEVERAL CLOSE CALLS NOW AS A RESULT OF INTERMITTENT CHANGED BRAKING PERFORMANCE. AS A RESULT, HAD BRAKES CHECKED, FLUID DRAINED, MASTER CYLINDER REPLACED, BRAKE LINES DRAINED, NO CHANGE IN PERFORMANCE. NOT COMFORTABLE DRIVING CAR, FEELS UNSAFE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11255774September 16, 2019
VISIBILITY/WIPER
THE DRIVER'S SIDE SUN VISOR WILL NOT STAY UP. IT HANGS IN THE DOWN POSITION AND OBSTRUCTS THE VIEW OF THE DRIVER. IT INITIALLY WOULD ONLY FALL DOWN WHEN THE VEHICLE HIT A BUMP IN THE ROADWAY.NOW THE VISOR WILL NOT STAY UP AT ALL AND IS CONSTANTLY BLOCKING THE DRIVER'S VIEW.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11255318September 13, 2019
STRUCTURE:BODY, WHEELS
WHEN DRIVING DOWN THE ROAD NOTICED THAT THE VEHICLE BEGAN TO GET A LITTLE SHAKY. WHEN STOPPED AND LOOKS, NOTICE THAT THE BACK WHEELS WE'RE NOT STRAIGHT. TOOK TO A MECHANIC AND WAS INFORMED THAT THE LOWER FRAME WAS RUSTE AND FALLING TO PIECES.. RUST WAS NOT NOTICED ON ANY OTHER PART OF THE VEHICLE. CAR WAS DEEMED UNSAFE BY THE MECHANIC.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11254576September 10, 2019
SERVICE BRAKES
WHILE THE CAR WAS BEING DRIVEN STRAIGHT ON THE HIGHWAY AT APPROXIMATELY 70 MPH, THE CONTACT DEPRESSED THE BRAKE PEDAL TO FIND IT WAS SPONGY AND TRAVELED VERY FAR BEFORE THE BRAKES FINALLY ENGAGED. THE CONTACT PUMPED THE BRAKE PEDAL SEVERAL TIMES AND AFTER FOUR PUMPS, THE CONTACT WAS ABLE TO REGAIN BRAKE PEDAL STRENGTH AND STOP THE VEHICLE. THE CONTACT REPORTS THAT THIS ISSUE HAS HAPPENED ON PREVIOUS OCCASIONS AT VARIOUS SPEEDS OF TRAVEL. THE CONTACT IS AWARE OF A RECALL ON THE 2009 MODEL OF THIS VEHICLE PERTAINING TO THE ABS HCU UNIT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11254193September 9, 2019
ELECTRONIC STABILITY CONTROL (ESC), VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2017 NISSAN MURANO. WHILE THE VEHICLE WAS ACCELERATING, THE WHEELS SPUN A LITTLE AND THE ELECTRONIC STABILITY CONTROL MALFUNCTIONED. THE FAILURE CAUSED THE VEHICLE TO NOT ACCELERATE FOR AN EXTENDED PERIOD OF TIME. THE CONTACT MENTIONED THAT THE BRAKE PEDAL NEEDED TO BE DEPRESSED IN ORDER FOR THE VEHICLE TO OPERATE. THE VEHICLE WAS TAKEN TO DAVE SMITH NISSAN (6901 E SPRAGUE AVE, SPOKANE VALLEY, WA 99212, (509) 309-8911) WHERE THEY INFORMED THE CONTACT THAT THE VEHICLE WAS DESIGNED TO OPERATE IN THAT MANNER. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND PROVIDE CASE NUMBER: 37021429. THE APPROXIMATE FAILURE MILEAGE WAS 58,000. *TR CONSUMER STATED STABILITY CONTROL KILLS THROTTLE FOR TOO LONG.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11253978September 8, 2019
ELECTRICAL SYSTEM, ENGINE, FUEL/PROPULSION SYSTEM
TAKATA RECALL: MY CAR KEEPS STALLING!! THE WHOLE LEFT SIDE DRIVER SIDE ELECTRICAL DOESN'T WORK SIGNAL,HEADLIGHTS, BRAKE LIGHTS MY CAR IS SHAKING ON THE HIGHWAY
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11253621September 6, 2019
AIR BAGS, ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL
BACK IN APRIL MY MURANO WOULD TURN OFF WHETHER I WAS ACCELERATING OR JUST SITTING AT A STOP LIGHT, THE BRAKE LIGHT AND BATTERY LIGHT WOULD COME ON AND VEHICLE WOULDNT START BACK UP, ENDED UP HAVING IT TOWED 3 DIFFERENT TIMES TO MECHANIC WHO COULDNT FIGURE OUT WHAT WAS WRONG BECAUSE IT WASNT SHOWING ANY CODES SO FROM THERE HAD IT TOWED TO NEWTON NISSAN WHERE IT TOOK THEM 10 DAYS TO DIAGNOSE IT WAS THE ALTERNATOR (REPLACED BATTERY FIRST BUT THAT DIDNT WORK)ENDED UP GETTING THE NISSAN ALTERNATOR VERSUS AFTERMARKET FOR THE WARRANTY, GET IT BACK EVERYTHING IS FINE, NOW IN AUGUST ALTERNATOR FAILS OUT AGAIN, BACK TO NEWTON NISSAN WE GO, THE REPLACE "ALTERNATOR" AND WHEN I GET IT BACK POWER STEERING ISNT WORKING SO AFTER THE FIXED THAT EVERYTHING WAS FINE UNTIL IT STARTED SHUTTING OFF ON ME AGAIN LIKE THE VERY FIRST TIME. MEANWHILE IVE HAD TO PAY OVER $1000 FOR THE ALTERNATOR WORK WHICH WAS RECALLED HOWEVER MY VIN DIDNT FALL UNDER THE RECALL. ENGINE COMPARTMENT AND HOOD OF CAR ARE ALSO SO HOT YOU CANT TOUCH THEM EVEN AFTER JUST DRIVING 1 MILE IN 70 DEGREEE WEATHER HOWEVER THE TEMPERATURE GAUGE ISNT RUNNING HIGH. NOW THE AIRBAG LIGHT IS FLASHING ON AND OFF UPON STARTING. I TRIED CYCLING THE ENGINE NURMEROUS TIMES BUT THE LIGHT IS STILL ON. NISSAN SAID THEY WILL HAVE TO REPLACE WHOLE UNIT FOR $5000 BECAUSE THEY CANT PIN POINT AIRBAG ISSUE. AIRBAG ISSUE ISNT FIXED AND NOBODY CAN TELL ME IF I HAVE A WORKING AIR BAG OR NOT. IM NOT SURE IF I NEED TO CONTACT AN ATTORNEY BECAUSE IM NOW CONCERNED ABOUT THE SAFETY OF MY 4 YEAR OLD DAUGHTER WHILE IN THE VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11253529September 5, 2019
ENGINE
I RECENTLY BOUGHT THIS VEHICLE AND I'LL BE DRIVING AND MY ENGINE WILL STALL LIKE IT'S GOING TO DIE AND THEN THE LIGHT COMES ON THAT SAYS SLIP AND VDC OFF I BELIEVE IT IS SAYING THAT THIS RECALL WAS INCOMPLETE ON THIS VEHICLE CAN YOU PLEASE REPLYTHE VEHICLE IS IN MOTION WHEN THIS IS HAPPENING AND IT IS HAPPENING EVERY TIME I DRIVE THE VEHICLE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11253532September 5, 2019
SERVICE BRAKES, UNKNOWN OR OTHER
MY NISSAN MURANO HAS AN AUTOMATIC EMERGENCY BRAKING (AEB) SAFETY FEATURE. ABOUT A WEEK AGO, I WAS PULLING OUT OF THE GARAGE AT WORK. A CAR IN THE LANE TO MY RIGHT AND A LITTLE AHEAD OF ME, BUT NOT IN FRONT OF ME. I SLOWED AS I APPROACHED A SPEED BUMP. SPEED AT THIS TIME WAS LESS THAN 10MPH - ABOUT 5 MPH. ONCE SLOWED, TO GET OVER THE SPEED BUMP, I NEEDED TO PRESS ON THE GAS. THE AEB SYSTEM BEEPED QUICKLY AND LOUDLY. THE AEB SYMBOL FLASHED ON MY DASHBOARD. THEN, SUDDENLY AND ABRUPTLY, THE CAR STOP. THE AEB SYSTEM STOPPED THE CAR. AS IT DID, I LOOKED UP. THE OTHER CAR IN THE LANE NEXT TO ME HAD MANAGED TO GO OVER THE SPEED BUMPS WELL BEFORE ME AND WAS NEVER COMING INTO MY LANE. THE ONLY OTHER THING NEAR ME WAS THE SPEED BUMP SIGN THAT STRADDLED THE MEDIAN TO THE LEFT. BUT AGAIN, IT WAS NOT IN MY LANE. I WAS NOT IN ANY DANGER OF HITTING ANYTHING. THANKFULLY, THE CAR BEHIND ME WAS ABOUT 20 FEET AWAY OR IT WOULD HAVE REAR-ENDED ME. I WAS SCARED AND CONFUSED, BUT HAD TO KEEP GOING TO NOT BLOCK THE EXIT LANES. AFTER THAT INCIDENT, I NOTICED THAT THE AEB LIGHT ON MY DASH WOULD FLASH, SOMETIMES BRIEFLY, AGAIN, WHEN I WAS NOT IN ANY DANGER. IN ONE INSTANCES, I PULLED INTO A LANE AS I EXITED A GAS STATION BEHIND A CAR WAITING AT A RED LIGHT. THERE WAS A CAR IN FRONT OF ME SO I APPROACHED SLOWLY TO GET IN LINE AT THE LIGHT. THE LIGHT TURNED GREEN. AND AS I PRESSED THE GAS TO BEGIN TO ACCELERATE, THE AEB LIGHT FLASHED. THIS TIME, THE CARS BEHIND ME WERE CLOSER AND STARTING TO PICK UP SPEED. THE CAR DID NOT STOP, THANKFULLY. BUT THESE SITUATIONS CONTINUED AND OCCURRED AT LEAST ONCE A DAY. I CALLED THE DEALER TO ASK ABOUT RECALLS. THE SERVICE TECH DID NOT ACKNOWLEDGE ANY RECALLS AND OFFERED TO TEST IT FOR $145. THIS IS A SAFETY ISSUE CAUSED BY NISSAN. WE PAID EXTRA FOR THIS FEATURE AND NOW I CAN'T TRUST IT AND WORRY IT IS FAULTY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11252936September 3, 2019
ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR
TL* THE CONTACT OWNS A 2005 NISSAN MURANO. WHILE DRIVING 40 MPH, THE VEHICLE STALLED AND THE ALTERNATOR AND BRAKE INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO STATED THAT THE ALTERNATOR NEEDED TO BE REPLACED. THE LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND PROVIDED CASE NUMBER: 36968346. THE CONTACT WAS REFERRED TO NHTSA. THE CONTACT STATED THAT THE FAILURE WAS SIMILAR TO NHTSA CAMPAIGN NUMBER: 05V319000 (ELECTRICAL SYSTEM). THE FAILURE MILEAGE WAS 124,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11252364August 30, 2019
SUSPENSION
THE CAR FELT LIKE IT WAS FLOATING. TOOK IT TO AN INDEPENDENT SHOP, WHERE THEY INFORMED ME THE REAR SUBFRAME IS COMPLETELY RUSTED OUT. THE VEHICLE IS UNSAFE TO DRIVE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11252230August 29, 2019
STRUCTURE:BODY
MY VEHICLE'S DOOR LOCK WILL NOT UNLOCK MANUALLY. IF THE AUTO LOCKS STOP WORKING THIS SHOULDN'T STOP ME FROM UNLOCKING MY VEHICLE MANUALLY. MY ORIGINAL INCIDENT WITH THIS ISSUE WAS WITH ME IN THE VEHICLE. I WAS STUCK IN MY TRUCK. I HAD TO CLIMB OVER TO THE PASSENGER SIDE AND GET OUT THAT WAY. MY SECOND INCIDENT WITH THIS WAS ALL OF MY LOCKS DIDN'T WORK WITH THE FOB OR WITH MY KEY (MANNUALLY). THANKFULLY, I WAS NOT INSIDE THIS TIME. I HAD TO CALL ROADSIDE ASSISTANCE. THIS IS A REAL SAFETY ISSUE. DURING ALL OF THESE INCIDENTS, MY VEHICLE WAS STATIONARY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11252322August 29, 2019
ELECTRICAL SYSTEM
WE HAVE HAD TROUBLE MULTIPLE TIMES WITH THE REAR HATCH NOT OPENING ELECTRICALLY (THE ONLY WAY TO OPEN IT).WE HAVE HAD TROUBLES WITH THE DOOR LOCKS EITHER NOT LOCKING OR JUST SOME LOCKING AT THIS MOMENT NEITHER KEY BOB WILL LOCK OR UNLOCK THEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11251938August 28, 2019
ELECTRICAL SYSTEM, ENGINE, UNKNOWN OR OTHER
I WAS DRIVING DOWN THE HIGHWAY. THERE WERE NO WARNING LIGHTS ON MY DASHBOARD ASIDE FROM THE TPMS LIGHT. THERE WAS A LOUD POP NOISE, SO I PULLED OVER TO CHECK IT OUT. WITHIN 30 SECONDS SMOKE CAME FROM UNDER THE HOOD AND QUICKLY TURNED FROM WHITE TO BLACK. THEN THE VEHICLE CAUGHT ON FIRE. IT WAS COMPLETELY BURNED WITH NOTHING BUT THE TRUNK LEFT IN TACT.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11246624August 27, 2019
VISIBILITY/WIPER
MY MOONROOF SUDDENLY EXPLODED WHILE DRIVING ON THE GARDEN STATE PARKWAY. IT DOES NOT APPEAR TO HAVE BEEN STRUCK BY AN OBJECT. THERE WERE NO OVERPASSES OR OTHER VEHICLES NEARBY AT THE TIME. I WAS NOT INJURED AS I WAS PROTECTED BY THE SUNSHADE. THE GLASS SHATTERED AND APPARENTLY DISPERSED ONTO THE ROAD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11246714August 27, 2019
POWER TRAIN
CVT TRANSMISSION IS A CLASSIC NISSAN FAILURE. I HAVE TAKEN THE CAR MULTIPLE TIMES TO MY LOCAL NISSAN DEALER. 1ST TIME, THEY REPLACED A FAULTY VALVE BODY, 2ND TIME THEY REPROGRAMMED THE SOFTWARE, 3RD TIME THEY DID A VIBRATION SOFTWARE UPDATE. STILL SHUDDERS IN LOWER GEARS, STILL HAS A VIBRATION WHILE IDLE, BUT THEY CLAIM THAT THEIR TECHNICIANS "CAN'T FEEL IT" OR THAT THEY "CAN'T GET THE CAR TO DUPLICATE". RIDICULOUS. THEY KNOW THE TRANSMISSION IS FAULTY AND THEY DON'T WANT TO FOOT THE BILL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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